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Customer Deposits (Details 1) (USD $)
In Millions, unless otherwise specified
Dec. 31, 2012
Dec. 31, 2011
U.S. retail deposits:    
Savings accounts - Direct $ 18,713 $ 14,649
Certificates of deposit - Direct 725 893
Certificates of deposit - Third party 8,851 10,781
Sweep accounts - Third party 11,360 10,948
Other deposits 154 627
Total customer deposits $ 39,803 $ 37,898