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Details of Certain Consolidated Statements of Income Lines
12 Months Ended
Dec. 31, 2012
Other Income And Other Expense Disclosure [Abstract]  
Details of Certain Consolidated Statements of Income Lines

NOTE 19

Details of Certain Consolidated Statements of Income Lines

The following is a detail of other commissions and fees for the years ended December 31:

(Millions) 2012 2011 2010
Foreign currency conversion revenue $855 $ 861 $ 838
Delinquency fees  604   567   605
Service fees  362   355   328
Other  496   486   260
 Total other commissions and fees $2,317 $ 2,269 $ 2,031
           

The following is a detail of other revenues for the years ended December 31:

(Millions) 2012 2011 2010
Global Network Services partner revenues $664 $655 $530
Net gain (loss) on investment securities  126  16   (5)
Other  1,662  1,493   1,402
 Total other revenues $2,452 $ 2,164 $ 1,927
           

Other revenues include revenues arising from contracts with Global Network Services (GNS) partners including royalties and signing fees, insurance premiums earned from cardmember travel and other insurance programs, Travelers Cheques related revenues, publishing revenues and other miscellaneous revenue and fees.

 

The following is a detail of marketing, promotion, rewards and cardmember services for the years ended December 31:

(Millions) 2012 2011 2010
Marketing and promotion $2,890 $2,996 $3,147
Cardmember rewards  6,282  6,218  5,000
Cardmember services  799  716  591
 Total marketing, promotion, rewards and         
  cardmember services $9,971 $9,930 $8,738

Marketing and promotion expense includes advertising costs, which are expensed in the year in which the advertising first takes place. Cardmember rewards expense includes the costs of rewards programs, including Membership Rewards (discussed in Note 11) and co-brand arrangements. Cardmember services expense includes protection plans and complimentary services provided to cardmembers.

 

The following is a detail of other, net for the years ended December 31:

(Millions) 2012 2011 2010
Professional services $2,963 $2,951 $2,806
Occupancy and equipment  1,823  1,685  1,562
Communications  383  378  383
MasterCard and Visa settlements, net of         
 legal fees    (562)   (852)
Other  1,404  1,260  1,208
 Total other, net $6,573 $5,712 $5,107

Other expense includes general operating expenses, gains (losses) on sale of assets or businesses not classified as discontinued operations, litigation, internal and regulatory review-related reimbursements and insurance costs or settlements, investment impairments and certain Loyalty Partner expenses.