Consolidated Balance Sheets (USD $) In Millions, unless otherwise specified	Mar. 31, 2012	Dec. 31, 2011
Cash and cash equivalents
Cash and cash due from banks	$ 3,063	$ 3,514
Interest-bearing deposits in other banks (including securities purchased under resale agreements)	23,804	20,572
Short-term investment securities	215	807
Total	27,082	24,893
Accounts receivable
Cardmember receivables (includes gross receivables available to settle obligations of a consolidated variable interest entity), less reserves	41,083	40,452
Other receivables, less reserves	2,827	3,657
Loans
Cardmember loans, (includes gross loans available to settle obligations of a consolidated variable interest entity), less reserves	58,417	60,747
Other loans, less reserves	465	419
Investment securities	6,679	7,147
Premises and equipment, at cost, less accumulated depreciation	3,451	3,367
Other assets (includes restricted cash of consolidated variable interest entities)	11,780	12,655
Total assets	151,784	153,337
Liabilities
Customer deposits	38,219	37,898
Travelers Cheques outstanding	4,728	5,123
Accounts payable	11,377	10,458
Short-term borrowings	3,758	4,337
Long-term debt (includes debt issued by consolidated variable interest entities)	56,844	59,570
Other liabilities	16,951	17,157
Total liabilities	131,877	134,543
Commitments and Contingencies (Note 24)	0	0
Shareholders Equity
Common shares	233	232
Additional paid-in capital	12,436	12,217
Retained earnings	8,015	7,221
Accumulated other comprehensive (loss) income
Net unrealized securities gains, net of tax	308	288
Net unrealized derivatives losses, net of tax	0	(1)
Foreign currency translation adjustments, net of tax	(610)	(682)
Net unrealized pension and other postretirement benefit losses, net of tax	(475)	(481)
Total accumulated other comprehensive loss	(777)	(876)
Total shareholders equity	19,907	18,794
Total liabilities and shareholders equity	$ 151,784	$ 153,337