XML 59 R39.htm IDEA: XBRL DOCUMENT v3.22.4
Loans and Card Member Receivables (Tables)
 12 Months Ended
Dec. 31, 2022
Receivables [Abstract]  
Receivables segment detail
Card Member and Other loans as of December 31, 2022 and 2021 consisted of:
(Millions)20222021
Consumer (a)
$84,964 $70,467 
Small Business22,947 18,040 
Corporate53 55 
Card Member loans107,964 88,562 
Less: Reserves for credit losses3,747 3,305 
Card Member loans, net$104,217 $85,257 
Other loans, net (b)
$5,357 $2,859 
(a)Includes approximately $28.5 billion and $26.6 billion of gross Card Member loans available to settle obligations of a consolidated VIE as of December 31, 2022 and 2021, respectively.
(b)Other loans represent consumer and commercial non-card financing products, and Small Business Administration Paycheck Protection Program (PPP) loans. There were $7 million and $36 million of gross PPP loans outstanding as of December 31, 2022 and 2021, respectively. Other loans are presented net of reserves for credit losses of $59 million and $52 million as of December 31, 2022 and 2021, respectively.
Card Member receivables as of December 31, 2022 and 2021 consisted of:
(Millions)20222021
Consumer$22,885 $22,392 
Small Business19,629 17,977 
Corporate(a)
15,099 13,276 
Card Member receivables57,613 53,645 
Less: Reserves for credit losses229 64 
Card Member receivables, net$57,384 $53,581 
(a)Includes $5.2 billion of gross Card Member receivables available to settle obligations of a consolidated VIE as of both December 31, 2022 and 2021.
Aging of receivables The following table presents the aging of Card Member loans and receivables as of December 31, 2022 and 2021:
2022 (Millions)Current30-59
Days Past Due		60-89
Days Past Due		90+
Days Past
Due		Total
Card Member Loans:
Consumer$84,102 $281 $198 $383 $84,964 
Small Business22,731 81 49 86 22,947 
Corporate (a)
(b)(b)(b)— 53 
Card Member Receivables:
Consumer22,634 83 56 112 22,885 
Small Business$19,330 $120 $69 $110 $19,629 
Corporate (a)
(b)(b)(b)$85 $15,099 
2021 (Millions)Current30-59
Days Past Due		60-89
Days Past Due		90+
Days Past
Due		Total
Card Member Loans:
Consumer$69,960 $158 $112 $237 $70,467 
Small Business17,950 34 19 37 18,040 
Corporate (a)
(b)(b)(b)— 55 
Card Member Receivables:
Consumer22,279 41 24 48 22,392 
Small Business$17,846 $59 $28 $44 $17,977 
Corporate (a)
(b)(b)(b)$42 $13,276 
(a)For corporate accounts, delinquency data is tracked based on days past billing status rather than days past due. A Card Member account is considered 90 days past billing if payment has not been received within 90 days of the Card Member’s billing statement date. In addition, if we initiate collection procedures on an account prior to the account becoming 90 days past billing, the associated Card Member loan or receivable balance is classified as 90 days past billing. These amounts are shown above as 90+ Days Past Due for presentation purposes. See also (b).
(b)Delinquency data for periods other than 90+ days past billing is not available due to system constraints. Therefore, such data has not been utilized for risk management purposes. The balances that are current to 89 days past due can be derived as the difference between the Total and the 90+ Days Past Due balances.
Credit quality indicators for loans and receivables
The following tables present the key credit quality indicators as of or for the years ended December 31:
20222021
Net Write-Off RateNet Write-Off Rate
Principal
Only (a)
Principal,
Interest &
Fees (a)
30+
Days Past Due
as a % of
Total
Principal
Only (a)
Principal,
Interest &
Fees (a)
30+
Days Past Due
as a % of
Total
Card Member Loans:
Consumer0.9 %1.2 %1.0 %0.9 %1.3 %0.7 %
Small Business0.7 %0.8 %0.9 %0.6 %0.8 %0.5 %
Card Member Receivables:
Consumer0.8 %0.9 %1.1 %0.3 %0.4 %0.5 %
Small Business1.1 %1.2 %1.5 %0.3 %0.4 %0.7 %
Corporate (d)
(b)0.4 %(c)(b)— %(c)
(a)We present a net write-off rate based on principal losses only (i.e., excluding interest and/or fees) to be consistent with industry convention. In addition, as our practice is to include uncollectible interest and/or fees as part of our total provision for credit losses, a net write-off rate including principal, interest and/or fees is also presented.
(b)Net write-off rate based on principal losses only is not available due to system constraints.
(c)For corporate receivables, delinquency data is tracked based on days past billing status rather than days past due. Delinquency data for periods other than 90+ days past billing is not available due to system constraints. 90+ days past billing as a % of total was 0.6% and 0.3% as of December 31, 2022 and 2021, respectively.
(d)The net write-off rate for the year ended December 31, 2021 includes a $37 million partial recovery in Card Member receivables related to a corporate client bankruptcy, which had resulted in a write-off in the year ended December 21, 2020.
Impaired Card Member loans and receivables
The following tables provide additional information with respect to our impaired loans and receivables as of December 31, 2022, 2021 and 2020:
As of December 31, 2022
Accounts Classified
as a TDR (c)
2022 (Millions)
Over 90 days Past Due & Accruing Interest (a)
Non-Accruals (b)
In Program (d)
Out of Program(e)
Total Impaired BalanceReserve for Credit Losses - TDRs
Card Member Loans:
Consumer
$252 $155 $781 $1,098 $2,286 $335 
Small Business54 34 267 380 735 108 
Corporate— — — — — — 
Card Member Receivables:
Consumer— — 257 179 436 20 
Small Business— — 403 402 805 40 
Corporate— — 6 7 13 1 
Other Loans (f)
3 2 19 2 26 — 
Total$309 $191 $1,733 $2,068 $4,301 $504 
As of December 31, 2021
Accounts Classified
as a TDR (c)
2021 (Millions)
Over 90 days Past Due & Accruing Interest (a)
Non-Accruals (b)
In Program (d)
Out of Program(e)
Total Impaired BalanceReserve for Credit Losses - TDRs
Card Member Loans:
Consumer
$149 $82 $708 $997 $1,936 $415 
Small Business19 14 176 332 541 132 
Corporate— — — — — — 
Card Member Receivables:
Consumer— — 133 130 263 9 
Small Business— — 247 297 544 39 
Corporate— — 1 6 7 — 
Other Loans (f)
1 — 67 2 70 1 
Total$169 $96 $1,332 $1,764 $3,361 $596 
As of December 31, 2020
Accounts Classified
as a TDR (c)
2020 (Millions)
Over 90 days Past Due & Accruing Interest (a)
Non-Accruals (b)
In Program (d)
Out of Program(e)
Total Impaired BalanceReserve for Credit Losses - TDRs
Card Member Loans:
Consumer$203 $146 $1,586 $248 $2,183 $782 
Small Business21 29 478 67 595 285 
Corporate— — — — — — 
Card Member Receivables:
Consumer— — 240 34 274 60 
Small Business— — 516 73 589 136 
Corporate— — 18 2 20 3 
Other Loans (f)
2 1 248 6 257 80 
Total$226 $176 $3,086 $430 $3,918 $1,346 
(a)Our policy is generally to accrue interest through the date of write-off (typically 180 days past due). We establish reserves for interest that we believe will not be collected. Amounts presented exclude loans classified as a TDR.
(b)Non-accrual loans not in modification programs primarily include certain loans placed with outside collection agencies for which we have ceased accruing interest. Amounts presented exclude loans classified as TDRs.
(c)Accounts classified as a TDR include $48 million, $41 million and $32 million that are over 90 days past due and accruing interest and $17 million, $19 million and $11 million that are non-accruals as of December 31, 2022, 2021 and 2020, respectively.
(d)In Program TDRs include accounts that are currently enrolled in a modification program.
(e)Out of Program TDRs include $1,922 million, $1,621 million and $316 million of accounts that have successfully completed a modification program and $146 million, $143 million and $114 million of accounts that were not in compliance with the terms of the modification programs as of December 31, 2022, 2021 and 2020, respectively.
(f)Other loans primarily represent consumer and commercial non-card financing products.
Troubled debt restructurings
The following tables provide additional information with respect to loans and receivables that were modified as TDRs during the years ended December 31:
2022Number of Accounts
(thousands)
Account Balances
(millions) (a)
Average Interest Rate Reduction
(% points)		Average Payment Term Extensions
(# of months)
Troubled Debt Restructurings:
Card Member Loans149 $1,002 14 (b)
Card Member Receivables27 900 (c)20
Other Loans (d)
4 $8 2 17
Total180 $1,910 
2021Number of Accounts
(thousands)
Account Balances
(millions) (a)
Average Interest Rate Reduction
(% points)		Average Payment Term Extensions
(# of months)
Troubled Debt Restructurings:
Card Member Loans112 $789 13 (b)
Card Member Receivables21 437 (c)18
Other Loans (d)
4 $13 3 16
Total137 $1,239 
2020Number of Accounts
(thousands)
Account Balances
(millions) (a)
Average Interest Rate Reduction
(% points)		Average Payment Term Extensions
(# of months)
Troubled Debt Restructurings:
Card Member Loans272 $2,347 14 (b)
Card Member Receivables47 1,202 (c)19
Other Loans (d)
9 $345 3 16
Total328 $3,894 
(a)Represents the outstanding balance immediately prior to modification. The outstanding balance includes principal, fees and accrued interest on loans and principal and fees on receivables. Modifications did not reduce the principal balance.
(b)For Card Member loans, there have been no payment term extensions.
(c)We do not offer interest rate reduction programs for Card Member receivables as the receivables are non-interest bearing.
(d)Other loans primarily represent consumer and commercial non-card financing products.
Troubled debt restructurings that subsequently defaulted
The following tables provide information with respect to loans and receivables modified as TDRs that subsequently defaulted within twelve months of modification. A customer can miss up to three payments before being considered in default, depending on the terms of the modification program.
2022Number of Accounts
(thousands)
Aggregated
Outstanding Balances
Upon Default
(millions) (a)
Troubled Debt Restructurings That Subsequently Defaulted:
Card Member Loans14 $81 
Card Member Receivables3 38 
Other Loans (b)
1 1 
Total18 $120 
2021Number of Accounts
(thousands)
Aggregated
Outstanding Balances
Upon Default
(millions) (a)
Troubled Debt Restructurings That Subsequently Defaulted:
Card Member Loans24 $174 
Card Member Receivables5 56 
Other Loans (b)
3 9 
Total32 $239 
2020Number of Accounts
(thousands)
Aggregated
Outstanding Balances
Upon Default
(millions) (a)
Troubled Debt Restructurings That Subsequently Defaulted:
Card Member Loans17 $127 
Card Member Receivables3 55 
Other Loans (b)
3 6 
Total23 $188 
(a)The outstanding balances upon default include principal, fees and accrued interest on loans, and principal and fees on receivables.
(b)Other loans primarily represent consumer and commercial non-card financing products.