Other Fees and Commissions and Other Expenses (Tables)

12 Months Ended

Dec. 31, 2020

Other Fees and Commissions and Other Expenses [Abstract]

Details of other commissions and fees

The following is a detail of Other fees and commissions for the years ended December 31:

(Millions)	2020		2019		2018
Fees charged to Card Members:
Delinquency fees	$	772	$	1,028	$	959
Foreign currency conversion fee revenue	433		982		921
Other customer fees:
Loyalty coalition-related fees	435		456		461
Service fees and other(a)	421		407		417
Travel commissions and fees	102		424		395
Total Other fees and commissions	$	2,163	$	3,297	$	3,153

(a)Other includes Membership Rewards program fees that are not related to contracts with customers.

Detail of other, net expense

The following is a detail of Other expenses for the years ended December 31:

(Millions)	2020		2019		2018
Occupancy and equipment	$	2,334	$	2,168	$	2,033
Professional services	1,789		2,091		2,125
Other(a)	1,202		1,597		1,506
Total Other expenses	$	5,325	$	5,856	$	5,664

(a)Other expense primarily includes general operating expenses, communication expenses, non-income taxes, unrealized gains and losses on certain equity investments, Card Member and merchant-related fraud losses and litigation expenses. For the year ended December 31, 2018, Other expense also includes the loss on a transaction involving the operations of our prepaid reloadable and gift card business.