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Other Fees and Commissions and Other Expenses
12 Months Ended
Dec. 31, 2020
Other Fees and Commissions and Other Expenses [Abstract]  
Other Fees and Commissions and Other Expenses
OTHER FEES AND COMMISSIONS AND OTHER EXPENSES
The following is a detail of Other fees and commissions for the years ended December 31:
(Millions)202020192018
Fees charged to Card Members:
Delinquency fees$772 $1,028 $959 
Foreign currency conversion fee revenue433 982 921 
Other customer fees:
Loyalty coalition-related fees435 456 461 
Service fees and other(a)
421 407 417 
Travel commissions and fees102 424 395 
Total Other fees and commissions$2,163 $3,297 $3,153 
(a)Other includes Membership Rewards program fees that are not related to contracts with customers.
The following is a detail of Other expenses for the years ended December 31:
(Millions)202020192018
Occupancy and equipment$2,334 $2,168 $2,033 
Professional services1,789 2,091 2,125 
Other(a)
1,202 1,597 1,506 
Total Other expenses$5,325 $5,856 $5,664 
(a)Other expense primarily includes general operating expenses, communication expenses, non-income taxes, unrealized gains and losses on certain equity investments, Card Member and merchant-related fraud losses and litigation expenses. For the year ended December 31, 2018, Other expense also includes the loss on a transaction involving the operations of our prepaid reloadable and gift card business.