Consolidated Balance Sheets - USD ($) $ in Millions	Mar. 31, 2020	Dec. 31, 2019
Cash and cash equivalents
Cash and due from banks	$ 2,286	$ 3,402
Interest-bearing deposits in other banks (includes securities purchased under resale agreements)	33,662	20,392
Short-term investment securities	147	138
Total cash and cash equivalents	36,095	23,932
Card Member receivables (includes gross receivables available to settle obligations of consolidated variable interest entity), less reserves	44,269	56,794
Card Member loans (includes gross loans available to settle obligations of consolidated variable interest entity), less reserves	72,464	84,998
Other loans, less reserves for credit losses	4,954	4,626
Investment securities	5,032	8,406
Premises and equipment, less accumulated depreciation and amortization	4,798	4,834
Other assets (includes restricted cash of consolidated variable interest entities)	18,448	14,731
Total assets	186,060	198,321
Liabilities
Customer deposits	77,962	73,287
Accounts payable	7,977	12,738
Short-term borrowings	3,497	6,442
Long-term debt (includes debt issued by consolidated variable interest entities)	52,588	57,835
Other liabilities	23,030	24,948
Total liabilities	165,054	175,250
Contingencies (Note 7)
Shareholders' Equity
Preferred shares	0	0
Common shares	161	163
Additional paid-in capital	11,680	11,774
Retained earnings	12,161	13,871
Accumulated other comprehensive loss
Net unrealized debt securities gains (losses), net of tax	90	33
Foreign currency translation adjustments, net of tax	(2,511)	(2,189)
Net unrealized pension and other postretirement benefits, net of tax	(575)	(581)
Total accumulated other comprehensive loss	(2,996)	(2,737)
Total shareholders’ equity	21,006	23,071
Total liabilities and shareholders’ equity	$ 186,060	$ 198,321