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Reserves for Credit Losses (Details) - USD ($)
$ in Millions
3 Months Ended
Mar. 31, 2020
Mar. 31, 2019
Jan. 01, 2020
Reserve for Losses [Roll Forward]      
Balance, January 1 $ 2,383    
Provisions 1,876 $ 525  
Net write-offs, principal, interest and fees (145) (124)  
Balance, March 31 5,236    
Accounting Standards Update 2016-13 [Member]      
Reserve for Losses [Roll Forward]      
Balance, January 1 4,027 2,134  
Other (42) 11  
Balance, March 31 5,236 2,121  
Increase related to adoption of the CECL methodology     $ 1,643
Net Write Offs [Member] | Accounting Standards Update 2016-13 [Member]      
Reserve for Losses [Roll Forward]      
Provisions 1,876 525  
Principal [Member] | Accounting Standards Update 2016-13 [Member]      
Reserve for Losses [Roll Forward]      
Net write-offs, principal, interest and fees (518) (457)  
Interest and Fees [Member] | Accounting Standards Update 2016-13 [Member]      
Reserve for Losses [Roll Forward]      
Net write-offs, principal, interest and fees (107) (92)  
Troubled Debt Restructuring [Member]      
Reserve for Losses [Roll Forward]      
Net write-offs, principal, interest and fees (31) (15)  
Foreign Currency Translation Adjustments [Member]      
Reserve for Losses [Roll Forward]      
Other $ (42) $ 6