Reportable Operating Segments and Geographic Operations (Tables)

12 Months Ended

Dec. 31, 2019

Segment Reporting [Abstract]

Operating segment information

The following table presents certain selected financial information for our reportable operating segments and Corporate & Other as of or for the years ended December 31, 2019, 2018 and 2017:

(Millions, except where indicated)	GCSG		GCS		GMNS		Corporate & Other(a)		Consolidated
2019
Non-interest revenues	$	15,972	$	12,623	$	6,252	$	89	$	34,936
Revenue from contracts with customers(b)	11,041		10,891		6,215		12		28,159
Interest income	9,413		1,900		28		743		12,084
Interest expense	1,806		995		(365)		1,028		3,464
Total revenues net of interest expense	23,579		13,528		6,645		(196)		43,556
Total provisions	2,636		917		20		—		3,573
Pretax income (loss) from continuing operations	4,024		3,066		3,148		(1,809)		8,429
Income tax provision (benefit)	762		590		736		(418)		1,670
Net income (loss)	3,262		2,476		2,412		(1,391)		6,759
Total assets (billions)	$	106	$	53	$	18	$	21	$	198
2018
Non-interest revenues	$	14,675	$	11,882	$	6,069	$	49	$	32,675
Revenue from contracts with customers(b)	10,294		10,309		5,988		16		26,607
Interest income	8,323		1,621		30		632		10,606
Interest expense	1,542		827		(294)		868		2,943
Total revenues net of interest expense	21,456		12,676		6,393		(187)		40,338
Total provisions	2,430		899		22		1		3,352
Pretax income (loss) from continuing operations	3,714		2,895		2,844		(1,331)		8,122
Income tax provision (benefit)	637		555		704		(695)		1,201
Net income (loss)	3,077		2,340		2,140		(636)		6,921
Total assets (billions)	$	102	$	51	$	16	$	20	$	189
2017
Non-interest revenues	$	13,378	$	10,942	$	6,025	$	82	$	30,427
Revenue from contracts with customers(b)	9,448		9,471		5,846		15		24,780
Interest income	6,789		1,361		42		371		8,563
Interest expense	1,047		595		(188)		658		2,112
Total revenues net of interest expense	19,120		11,708		6,255		(205)		36,878
Total provisions	1,996		743		16		5		2,760
Pretax income (loss) from continuing operations	3,645		2,843		2,645		(1,708)		7,425
Income tax provision	1,053		914		857		1,853		4,677
Net income (loss)	2,592		1,929		1,788		(3,561)		2,748
Total assets (billions)	$	95	$	49	$	20	$	17	$	181

(a)Corporate & Other includes adjustments and eliminations for intersegment activity.

(b)Includes discount revenue, certain other fees and commissions and other revenues from customers.

Total revenues net of interest expense and pretax income

The following table presents our total revenues net of interest expense and pretax income (loss) from continuing operations in different geographic regions based, in part, upon internal allocations, which necessarily involve management’s judgment:

(Millions)	United States		EMEA(a)		JAPA(a)		LACC(a)		Other Unallocated(b)		Consolidated
2019
Total revenues net of interest expense	$	32,557	$	4,465	$	3,915	$	2,816	$	(197)	$	43,556
Pretax income (loss) from continuing operations	7,262		1,243		833		903		(1,812)		8,429
2018
Total revenues net of interest expense	$	29,864	$	4,419	$	3,656	$	2,584	$	(185)	$	40,338
Pretax income (loss) from continuing operations	6,696		1,212		764		782		(1,332)		8,122
2017
Total revenues net of interest expense	$	27,187	$	3,927	$	3,464	$	2,505	$	(205)	$	36,878
Pretax income (loss) from continuing operations	6,412		1,150		763		806		(1,706)		7,425

(a)EMEA represents Europe, the Middle East and Africa; JAPA represents Japan, Asia/Pacific and Australia; and LACC represents Latin America, Canada and the Caribbean.

(b)Other Unallocated includes net costs which are not directly allocated to specific geographic regions, including costs related to the net negative interest spread on excess liquidity funding and executive office operations expenses.