Other Fees and Commissions and Other Expenses (Tables)

12 Months Ended

Dec. 31, 2019

Other Fees and Commissions and Other Expenses [Abstract]

The following is a detail of Other fees and commissions for the years ended December 31:


(Millions)	2019		2018		2017
Fees charged to Card Members:
Delinquency fees	$	1,028	$	959	$	888
Foreign currency conversion fee revenue	982		921		851
Other customer fees:
Loyalty coalition-related fees	456		461		452
Travel commissions and fees	424		395		364
Service fees and other^(a)	407		417		435
Total Other fees and commissions	$	3,297	$	3,153	$	2,990

(a)Other includes Membership Rewards program fees that are not related to contracts with customers.

Detail of other, net expense

The following is a detail of Other expenses for the years ended December 31:


(Millions)	2019		2018		2017
Professional services	$	2,091	$	2,125	$	2,040
Occupancy and equipment	2,168		2,033		2,018
Other^(a)	1,609		1,513		1,576
Total Other expenses	$	5,868	$	5,671	$	5,634

(a)Other expense primarily includes general operating expenses, communication expenses, Card Member and merchant-related fraud losses, litigation expenses, other non-income taxes and unrealized gains and losses on certain equity investments. For the year ended December 31, 2018, Other expense also includes the loss on a transaction involving the operations of our prepaid reloadable and gift card business. For the year ended December 31, 2017, Other expense also includes charges related to our U.S. loyalty coalition and prepaid businesses.