Consolidated Balance Sheets - USD ($) $ in Millions	Dec. 31, 2019	Dec. 31, 2018
Cash and cash equivalents
Cash and cash due from banks	$ 3,402	$ 3,253
Interest-bearing deposits in other banks	20,392	24,026
Short-term investment securities	138	166
Total cash and cash equivalents	23,932	27,445
Card Member receivables	56,794	55,320
Card Member loans	84,998	79,720
Other loans, less reserves	4,626	3,676
Investment securities	8,406	4,647
Premises and equipment	4,834	4,416
Other assets	14,731	13,378
Total assets	198,321	188,602
Liabilities
Customer deposits	73,287	69,960
Accounts payable	12,738	12,255
Short-term borrowings	6,442	3,100
Long-term debt	57,835	58,423
Other liabilities	24,948	22,574
Total liabilities	175,250	166,312
Contingencies and Commitments (Note 12)
Shareholders' Equity
Preferred shares issued	0	0
Common shares	163	170
Additional paid-in capital	11,774	12,218
Retained earnings	13,871	12,499
Accumulated other comprehensive loss
Net unrealized securities gains (losses), net of tax	33	(8)
Foreign currency translation adjustments, net of tax	(2,189)	(2,133)
Net unrealized pension and other postretirement benefit losses, net of tax	(581)	(456)
Total accumulated other comprehensive loss	(2,737)	(2,597)
Total shareholders' equity	23,071	22,290
Total liabilities and shareholders' equity	$ 198,321	$ 188,602