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Quarterly Financial Data (unaudited) (Tables)
12 Months Ended
Dec. 31, 2018
Quartertly Financial Data [Abstract]  
Quarterly financial data

QUARTERLY FINANCIAL DATA (UNAUDITED)

(Millions, except per share amounts)  2018  2017
Quarters Ended   12/31  9/306/303/31  12/319/306/303/31
Total revenues net of interest expense  $10,474  $10,144$10,002$9,718  $9,707  $9,290$9,172$8,709
Pretax income  1,831  2,1182,0912,082  1,798  1,8311,9571,839
Net income (loss)  2,010  1,6541,6231,634  (1,206)  1,3591,3441,251
Earnings Per Common Share — Basic:        
Net income attributable to common
shareholders(a)  2.33  1.891.851.86  (1.42)  1.511.481.36
Earnings Per Common Share — Diluted:        
Net income attributable to common
shareholders(a)  2.32  1.881.841.86  (1.42)  1.511.471.35
Cash dividends declared per common share  $0.39  $0.39$0.35$0.35  $0.35  $0.35$0.32$0.32

Represents net income, less (i) earnings allocated to participating share awards of $16 million, $13 million, $12 million and $13 million for the quarters ended December 31, September 30, June 30 and March 31, 2018, respectively, and $2 million, $11 million, $11 million and $10 million for the quarters ended December 31, September 30, June 30 and March 31, 2017, respectively, and (ii) dividends on preferred shares of $19 million, $20 million, $20 million and $21 million for the quarters ended December 31, September 30, June 30 and March 31, 2018, respectively, and $20 million, $21 million, $19 million and $21 million for the quarters ended December 31, September 30, June 30 and March 31, 2017, respectively.