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Reportable Operating Segments and Geographic Operations (Details) - USD ($)
$ in Millions
3 Months Ended 12 Months Ended
Dec. 31, 2018
Sep. 30, 2018
Jun. 30, 2018
Mar. 31, 2018
Dec. 31, 2017
Sep. 30, 2017
Jun. 30, 2017
Mar. 31, 2017
Dec. 31, 2018
Dec. 31, 2017
Dec. 31, 2016
Segment Reporting Information [Line Items]                      
Non-interest revenues                 $ 32,675 $ 30,427 $ 29,659
Interest income                 10,606 8,563 7,484
Interest expense                 2,943 2,112 1,705
Total revenues, net of interest expense $ 10,474 $ 10,144 $ 10,002 $ 9,718 $ 9,707 $ 9,290 $ 9,172 $ 8,709 40,338 36,878 35,438
Total provision                 3,352 2,760 2,027
Pretax income 1,831 2,118 2,091 2,082 1,798 1,831 1,957 1,839 8,122 7,425 8,042
Income tax provision (benefit)                 1,201 4,677 2,667
Net income 2,010 $ 1,654 $ 1,623 $ 1,634 (1,206) $ 1,359 $ 1,344 $ 1,251 6,921 2,748 5,375
Total assets 188,602       181,196       188,602 181,196 159,000
Revenue from contracts with customers                 26,607 24,780 24,235
Global Consumer Services Group [Member]                      
Segment Reporting Information [Line Items]                      
Non-interest revenues                 14,675 13,378 12,993
Interest income                 8,323 6,789 6,005
Interest expense                 1,542 1,047 828
Total revenues, net of interest expense                 21,456 19,120 18,170
Total provision                 2,430 1,996 1,390
Pretax income                 3,714 3,645 4,508
Income tax provision (benefit)                 637 1,053 1,469
Net income                 3,077 2,592 3,039
Total assets 150,700       123,500       150,700 123,500 114,100
Revenue from contracts with customers                 10,294 9,448 9,386
Global Commercial Services [Member]                      
Segment Reporting Information [Line Items]                      
Non-interest revenues                 11,882 10,942 10,373
Interest income                 1,621 1,361 1,209
Interest expense                 827 595 472
Total revenues, net of interest expense                 12,676 11,708 11,110
Total provision                 899 743 604
Pretax income                 2,895 2,843 2,933
Income tax provision (benefit)                 555 914 1,032
Net income                 2,340 1,929 1,901
Total assets 51,800       49,100       51,800 49,100 43,300
Revenue from contracts with customers                 10,309 9,471 8,918
Global Merchant and Network Services [Member]                      
Segment Reporting Information [Line Items]                      
Non-interest revenues                 6,069 6,025 6,093
Interest income                 30 42 37
Interest expense                 (294) (188) (133)
Total revenues, net of interest expense                 6,393 6,255 6,263
Total provision                 22 16 24
Pretax income                 2,844 2,645 2,391
Income tax provision (benefit)                 704 857 861
Net income                 2,140 1,788 1,530
Total assets 44,500       30,600       44,500 30,600 25,800
Revenue from contracts with customers                 5,988 5,846 5,826
Corporate and Other [Member]                      
Segment Reporting Information [Line Items]                      
Non-interest revenues                 49 82 200
Interest income                 632 371 233
Interest expense                 868 658 538
Total revenues, net of interest expense                 (187) (205) (105)
Total provision                 1 5 9
Pretax income                 (1,331) (1,708) (1,790)
Income tax provision (benefit)                 (695) 1,853 (695)
Net income                 (636) (3,561) (1,095)
Total assets $ (59,000)       $ (23,000)       (59,000) (23,000) (24,200)
Revenue from contracts with customers                 $ 16 $ 15 $ 105