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Quarterly Financial Data (unaudited) (Tables)
12 Months Ended
Dec. 31, 2017
Quartertly Financial Data [Abstract]  
Quarterly financial data

QUARTERLY FINANCIAL DATA (UNAUDITED)

(Millions, except per share amounts)  2017  2016
Quarters Ended   12/31  9/306/303/31  12/319/306/303/31
Total revenues net of interest expense  $8,839  $8,436$8,307$7,889  $8,022  $7,774$8,235$8,088
Pretax income  1,821  1,8271,9491,817  1,161  1,7353,0162,184
Net income (loss)  (1,197)  1,3561,3401,237  825  1,1422,0151,426
Earnings Per Common Share — Basic:        
Net income attributable to common
shareholders(a)  $(1.41)  $1.51$1.47$1.34  $0.88  $1.21$2.11$1.45
Earnings Per Common Share — Diluted:        
Net income attributable to common
shareholders(a)  (1.41)  1.501.471.34  0.88  1.202.101.45
Cash dividends declared per common share  0.35  0.350.320.32  0.32  0.320.290.29
Common share price:        
High  100.53  90.7785.3982.00  75.74  66.7167.3468.18
Low  $90.04  $83.33$75.51$74.74  $59.50  $58.25$57.15$50.27

Represents net income, less (i) earnings allocated to participating share awards of $2 million, $11 million, $11 million and $10 million for the quarters ended December 31, September 30, June 30 and March 31, 2017, respectively, and $6 million, $9 million, $17 million and $11 million for the quarters ended December 31, September 30, June 30 and March 31, 2016, respectively, and (ii) dividends on preferred shares of $20 million, $21 million, $19 million and $21 million for the quarters ended December 31, September 30, June 30 and March 31, 2017, respectively, and $19 million, $21 million, $19 million and $21 million for the quarters ended December 31, September 30, June 30 and March 31, 2016, respectively.