Quarters Ended
|
Nine Months Ended
|
|||||||||||||||||||||||
September 30,
|
Percentage
|
September 30,
|
Percentage
|
|||||||||||||||||||||
2013
|
2012
|
Inc/(Dec)
|
2013
|
2012
|
Inc/(Dec)
|
|||||||||||||||||||
Revenues
|
||||||||||||||||||||||||
Non-interest revenues
|
||||||||||||||||||||||||
Discount revenue
|
$ | 4,659 | $ | 4,425 | 5 | % | $ | 13,826 | $ | 13,164 | 5 | % | ||||||||||||
Net card fees
|
658 | 633 | 4 | 1,958 | 1,858 | 5 | ||||||||||||||||||
Travel commissions and fees
|
490 | 465 | 5 | 1,422 | 1,437 | (1 | ) | |||||||||||||||||
Other commissions and fees
|
610 | 581 | 5 | 1,788 | 1,739 | 3 | ||||||||||||||||||
Other
|
601 | 577 | 4 | 1,705 | 1,781 | (4 | ) | |||||||||||||||||
Total non-interest revenues
|
7,018 | 6,681 | 5 | 20,699 | 19,979 | 4 | ||||||||||||||||||
Interest income
|
||||||||||||||||||||||||
Interest on loans
|
1,698 | 1,658 | 2 | 5,003 | 4,851 | 3 | ||||||||||||||||||
Interest and dividends on investment securities
|
48 | 60 | (20 | ) | 153 | 193 | (21 | ) | ||||||||||||||||
Deposits with banks and other
|
21 | 21 | - | 67 | 73 | (8 | ) | |||||||||||||||||
Total interest income
|
1,767 | 1,739 | 2 | 5,223 | 5,117 | 2 | ||||||||||||||||||
Interest expense
|
||||||||||||||||||||||||
Deposits
|
111 | 118 | (6 | ) | 332 | 362 | (8 | ) | ||||||||||||||||
Long-term debt and other
|
373 | 440 | (15 | ) | 1,163 | 1,320 | (12 | ) | ||||||||||||||||
Total interest expense
|
484 | 558 | (13 | ) | 1,495 | 1,682 | (11 | ) | ||||||||||||||||
Net interest income
|
1,283 | 1,181 | 9 | 3,728 | 3,435 | 9 | ||||||||||||||||||
Total revenues net of interest expense
|
8,301 | 7,862 | 6 | 24,427 | 23,414 | 4 | ||||||||||||||||||
Provisions for losses
|
||||||||||||||||||||||||
Charge card
|
194 | 190 | 2 | 590 | 531 | 11 | ||||||||||||||||||
Card Member loans
|
282 | 264 | 7 | 921 | 753 | 22 | ||||||||||||||||||
Other
|
16 | 25 | (36 | ) | 71 | 68 | 4 | |||||||||||||||||
Total provisions for losses
|
492 | 479 | 3 | 1,582 | 1,352 | 17 | ||||||||||||||||||
Total revenues net of interest expense after provisions for losses
|
7,809 | 7,383 | 6 | 22,845 | 22,062 | 4 | ||||||||||||||||||
Expenses
|
||||||||||||||||||||||||
Marketing and promotion
|
827 | 764 | 8 | 2,234 | 2,168 | 3 | ||||||||||||||||||
Card Member rewards
|
1,619 | 1,496 | 8 | 4,740 | 4,425 | 7 | ||||||||||||||||||
Card Member services
|
197 | 201 | (2 | ) | 579 | 575 | 1 | |||||||||||||||||
Salaries and employee benefits
|
1,544 | 1,516 | 2 | 4,702 | 4,687 | - | ||||||||||||||||||
Professional services
|
793 | 690 | 15 | 2,272 | 2,092 | 9 | ||||||||||||||||||
Occupancy and equipment
|
462 | 453 | 2 | 1,394 | 1,337 | 4 | ||||||||||||||||||
Communications
|
94 | 93 | 1 | 282 | 284 | (1 | ) | |||||||||||||||||
Other, net
|
269 | 300 | (10 | ) | 734 | 972 | (24 | ) | ||||||||||||||||
Total
|
5,805 | 5,513 | 5 | 16,937 | 16,540 | 2 | ||||||||||||||||||
Pretax income
|
2,004 | 1,870 | 7 | 5,908 | 5,522 | 7 | ||||||||||||||||||
Income tax provision
|
638 | 620 | 3 | 1,857 | 1,677 | 11 | ||||||||||||||||||
Net income
|
$ | 1,366 | $ | 1,250 | 9 | $ | 4,051 | $ | 3,845 | 5 | ||||||||||||||
Net income attributable to common shareholders (A)
|
$ | 1,354 | $ | 1,236 | 10 | $ | 4,015 | $ | 3,803 | 6 | ||||||||||||||
Effective tax rate
|
31.8 | % | 33.2 | % | 31.4 | % | 30.4 | % |
September 30,
|
December 31,
|
|||||||
2013
|
2012
|
|||||||
Assets
|
||||||||
Cash & cash equivalents
|
$ | 22 | $ | 22 | ||||
Accounts receivable
|
46 | 46 | ||||||
Investment securities
|
5 | 6 | ||||||
Loans
|
62 | 64 | ||||||
Other assets
|
15 | 15 | ||||||
Total assets
|
$ | 150 | $ | 153 | ||||
Liabilities and Shareholders' Equity
|
||||||||
Customer deposits
|
$ | 42 | $ | 40 | ||||
Short-term borrowings
|
3 | 3 | ||||||
Long-term debt
|
53 | 59 | ||||||
Other liabilities
|
33 | 32 | ||||||
Total liabilities
|
131 | 134 | ||||||
Shareholders' Equity
|
19 | 19 | ||||||
Total liabilities and shareholders' equity
|
$ | 150 | $ | 153 |
Quarters Ended
|
Nine Months Ended
|
|||||||||||||||||||||||
September 30,
|
Percentage
|
September 30,
|
Percentage
|
|||||||||||||||||||||
2013
|
2012
|
Inc/(Dec)
|
2013
|
2012
|
Inc/(Dec)
|
|||||||||||||||||||
Total revenues net of interest expense
|
||||||||||||||||||||||||
U.S. Card Services
|
$ | 4,286 | $ | 4,055 | 6 | % | $ | 12,607 | $ | 11,976 | 5 | % | ||||||||||||
International Card Services
|
1,356 | 1,313 | 3 | 3,972 | 3,909 | 2 | ||||||||||||||||||
Global Commercial Services
|
1,221 | 1,156 | 6 | 3,615 | 3,534 | 2 | ||||||||||||||||||
Global Network & Merchant Services
|
1,379 | 1,310 | 5 | 4,066 | 3,881 | 5 | ||||||||||||||||||
8,242 | 7,834 | 5 | 24,260 | 23,300 | 4 | |||||||||||||||||||
Corporate & Other
|
59 | 28 | # | 167 | 114 | 46 | ||||||||||||||||||
CONSOLIDATED TOTAL REVENUES NET OF INTEREST EXPENSE
|
$ | 8,301 | $ | 7,862 | 6 | $ | 24,427 | $ | 23,414 | 4 | ||||||||||||||
Pretax income (loss)
|
||||||||||||||||||||||||
U.S. Card Services
|
$ | 1,257 | $ | 1,128 | 11 | $ | 3,702 | $ | 3,457 | 7 | ||||||||||||||
International Card Services
|
186 | 207 | (10 | ) | 535 | 549 | (3 | ) | ||||||||||||||||
Global Commercial Services
|
341 | 275 | 24 | 957 | 818 | 17 | ||||||||||||||||||
Global Network & Merchant Services
|
608 | 561 | 8 | 1,837 | 1,662 | 11 | ||||||||||||||||||
2,392 | 2,171 | 10 | 7,031 | 6,486 | 8 | |||||||||||||||||||
Corporate & Other
|
(388 | ) | (301 | ) | 29 | (1,123 | ) | (964 | ) | 16 | ||||||||||||||
PRETAX INCOME
|
$ | 2,004 | $ | 1,870 | 7 | $ | 5,908 | $ | 5,522 | 7 | ||||||||||||||
Net income (loss)
|
||||||||||||||||||||||||
U.S. Card Services
|
$ | 782 | $ | 699 | 12 | $ | 2,329 | $ | 2,169 | 7 | ||||||||||||||
International Card Services
|
142 | 164 | (13 | ) | 528 | 539 | (2 | ) | ||||||||||||||||
Global Commercial Services
|
261 | 183 | 43 | 678 | 579 | 17 | ||||||||||||||||||
Global Network & Merchant Services
|
391 | 360 | 9 | 1,176 | 1,089 | 8 | ||||||||||||||||||
1,576 | 1,406 | 12 | 4,711 | 4,376 | 8 | |||||||||||||||||||
Corporate & Other
|
(210 | ) | (156 | ) | 35 | (660 | ) | (531 | ) | 24 | ||||||||||||||
NET INCOME
|
$ | 1,366 | $ | 1,250 | 9 | $ | 4,051 | $ | 3,845 | 5 |
Quarters Ended
|
Nine Months Ended
|
|||||||||||||||||||||||
September 30,
|
Percentage
|
September 30,
|
Percentage
|
|||||||||||||||||||||
2013
|
2012
|
Inc/(Dec)
|
2013
|
2012
|
Inc/(Dec)
|
|||||||||||||||||||
EARNINGS PER COMMON SHARE
|
||||||||||||||||||||||||
BASIC
|
||||||||||||||||||||||||
Net income attributable to common shareholders
|
$ | 1.26 | $ | 1.10 | 15 | % | $ | 3.69 | $ | 3.33 | 11 | % | ||||||||||||
Average common shares outstanding (millions)
|
1,074 | 1,126 | (5 | ) % | 1,087 | 1,143 | (5 | ) % | ||||||||||||||||
DILUTED
|
||||||||||||||||||||||||
Net income attributable to common shareholders
|
$ | 1.25 | $ | 1.09 | 15 | % | $ | 3.67 | $ | 3.31 | 11 | % | ||||||||||||
Average common shares outstanding (millions)
|
1,081 | 1,132 | (5 | ) % | 1,094 | 1,149 | (5 | ) % | ||||||||||||||||
Cash dividends declared per common share
|
$ | 0.23 | $ | 0.20 | 15 | % | $ | 0.66 | $ | 0.60 | 10 | % |
Quarters Ended
|
Nine Months Ended
|
|||||||||||||||||||||||
September 30,
|
Percentage
|
September 30,
|
Percentage
|
|||||||||||||||||||||
2013
|
2012
|
Inc/(Dec)
|
2013
|
2012
|
Inc/(Dec)
|
|||||||||||||||||||
Return on average equity (A)
|
24.3 | % | 26.3 | % | 24.3 | % | 26.3 | % | ||||||||||||||||
Return on average common equity (A)
|
24.1 | % | 26.0 | % | 24.1 | % | 26.0 | % | ||||||||||||||||
Return on average tangible common equity (A)
|
30.6 | % | 33.5 | % | 30.6 | % | 33.5 | % | ||||||||||||||||
Common shares outstanding (millions)
|
1,071 | 1,122 | (5 | ) % | 1,071 | 1,122 | (5 | ) % | ||||||||||||||||
Book value per common share
|
$ | 17.94 | $ | 17.37 | 3 | % | $ | 17.94 | $ | 17.37 | 3 | % | ||||||||||||
Shareholders' equity (billions)
|
$ | 19.2 | $ | 19.5 | (1 | ) % | $ | 19.2 | $ | 19.5 | (1 | ) % |
Quarters Ended
|
||||||||||||
September 30,
|
Percentage
|
|||||||||||
2013
|
2012
|
Inc/(Dec)
|
||||||||||
Card billed business (billions) (A):
|
||||||||||||
United States
|
$ | 158.2 | $ | 146.9 | 8 | % | ||||||
Outside the United States
|
78.0 | 73.2 | 7 | |||||||||
Total
|
$ | 236.2 | $ | 220.1 | 7 | |||||||
Total cards-in-force (B):
|
||||||||||||
United States
|
52.8 | 51.8 | 2 | % | ||||||||
Outside the United States
|
52.6 | 49.6 | 6 | |||||||||
Total
|
105.4 | 101.4 | 4 | |||||||||
Basic cards-in-force (B):
|
||||||||||||
United States
|
40.9 | 40.2 | 2 | % | ||||||||
Outside the United States
|
42.6 | 39.8 | 7 | |||||||||
Total
|
83.5 | 80.0 | 4 | |||||||||
Average discount rate (C)
|
2.52 | % | 2.53 | % | ||||||||
Average basic Card Member spending (dollars) (D)
|
$ | 4,037 | $ | 3,885 | 4 | % | ||||||
Average fee per card (dollars) (D)
|
$ | 40 | $ | 39 | 3 | % | ||||||
Average fee per card adjusted (dollars) (D)
|
$ | 44 | $ | 44 | - | % |
Quarters Ended | ||||||||||||
September 30, |
Percentage
|
|||||||||||
2013
|
2012
|
Inc/(Dec)
|
||||||||||
Worldwide Card Member receivables:
|
||||||||||||
Total receivables
|
$ | 43.5 | $ | 42.3 | 3 | % | ||||||
Loss reserves (millions):
|
||||||||||||
Beginning balance
|
$ | 386 | $ | 392 | (2 | )% | ||||||
Provisions (A)
|
158 | 151 | 5 | |||||||||
Other additions (B)
|
36 | 39 | (8 | ) | ||||||||
Net write-offs (C)
|
(149 | ) | (141 | ) | 6 | |||||||
Other deductions (D)
|
(35 | ) | (32 | ) | 9 | |||||||
Ending balance
|
$ | 396 | $ | 409 | (3 | ) | ||||||
% of receivables
|
0.9 | % | 1.0 | % | ||||||||
Net write-off rate (principal only) - USCS (E)
|
1.4 | % | 1.6 | % | ||||||||
Net write-off rate (principal and fees) - USCS (E)
|
1.6 | % | 1.7 | % | ||||||||
30 days past due as a % of total - USCS
|
1.7 | % | 1.8 | % | ||||||||
Net loss ratio (as a % of charge volume) - ICS/GCS
|
0.11 | % | 0.10 | % | ||||||||
90 days past billing as a % of total - ICS/GCS
|
0.9 | % | 0.7 | % | ||||||||
Worldwide Card Member loans:
|
||||||||||||
Total loans
|
$ | 63.0 | $ | 61.8 | 2 | % | ||||||
Loss reserves (millions):
|
||||||||||||
Beginning balance
|
$ | 1,342 | $ | 1,547 | (13 | )% | ||||||
Provisions (A)
|
247 | 231 | 7 | |||||||||
Other additions (B)
|
35 | 33 | 6 | |||||||||
Net write-offs - principal (C)
|
(275 | ) | (292 | ) | (6 | ) | ||||||
Net write-offs - interest and fees (C)
|
(36 | ) | (36 | ) | - | |||||||
Other deductions (D)
|
(32 | ) | (24 | ) | 33 | |||||||
Ending balance
|
$ | 1,281 | $ | 1,459 | (12 | ) | ||||||
Ending reserves - principal
|
$ | 1,234 | $ | 1,411 | (13 | ) | ||||||
Ending reserves - interest and fees
|
$ | 47 | $ | 48 | (2 | ) | ||||||
% of loans
|
2.0 | % | 2.4 | % | ||||||||
% of past due
|
179 | % | 182 | % | ||||||||
Average loans
|
$ | 63.0 | $ | 61.4 | 3 | % | ||||||
Net write-off rate (principal only) (E)
|
1.7 | % | 1.9 | % | ||||||||
Net write-off rate (principal, interest and fees) (E)
|
2.0 | % | 2.1 | % | ||||||||
30 days past due loans as a % of total
|
1.1 | % | 1.3 | % | ||||||||
Net interest income divided by average loans (F)
|
8.1 | % | 7.7 | % | ||||||||
Net interest yield on Card Member loans (F)
|
9.4 | % | 9.3 | % |
Quarters Ended
|
||||||||||||||||||||
September 30,
|
June 30,
|
March 31,
|
December 31,
|
September 30,
|
||||||||||||||||
2013
|
2013
|
2013
|
2012
|
2012
|
||||||||||||||||
Revenues
|
||||||||||||||||||||
Non-interest revenues
|
||||||||||||||||||||
Discount revenue
|
$ | 4,659 | $ | 4,729 | $ | 4,438 | $ | 4,575 | $ | 4,425 | ||||||||||
Net card fees
|
658 | 647 | 653 | 648 | 633 | |||||||||||||||
Travel commissions and fees
|
490 | 495 | 437 | 503 | 465 | |||||||||||||||
Other commissions and fees
|
610 | 605 | 573 | 578 | 581 | |||||||||||||||
Other
|
601 | 567 | 537 | 644 | 577 | |||||||||||||||
Total non-interest revenues
|
7,018 | 7,043 | 6,638 | 6,948 | 6,681 | |||||||||||||||
Interest income
|
||||||||||||||||||||
Interest on loans
|
1,698 | 1,622 | 1,683 | 1,660 | 1,658 | |||||||||||||||
Interest and dividends on investment securities
|
48 | 52 | 53 | 53 | 60 | |||||||||||||||
Deposits with banks and other
|
21 | 20 | 26 | 24 | 21 | |||||||||||||||
Total interest income
|
1,767 | 1,694 | 1,762 | 1,737 | 1,739 | |||||||||||||||
Interest expense
|
||||||||||||||||||||
Deposits
|
111 | 107 | 114 | 118 | 118 | |||||||||||||||
Long-term debt and other
|
373 | 385 | 405 | 426 | 440 | |||||||||||||||
Total interest expense
|
484 | 492 | 519 | 544 | 558 | |||||||||||||||
Net interest income
|
1,283 | 1,202 | 1,243 | 1,193 | 1,181 | |||||||||||||||
Total revenues net of interest expense
|
8,301 | 8,245 | 7,881 | 8,141 | 7,862 | |||||||||||||||
Provisions for losses
|
||||||||||||||||||||
Charge card
|
194 | 201 | 195 | 211 | 190 | |||||||||||||||
Card Member loans
|
282 | 364 | 275 | 396 | 264 | |||||||||||||||
Other
|
16 | 28 | 27 | 31 | 25 | |||||||||||||||
Total provisions for losses
|
492 | 593 | 497 | 638 | 479 | |||||||||||||||
Total revenues net of interest expense after provisions for losses
|
7,809 | 7,652 | 7,384 | 7,503 | 7,383 | |||||||||||||||
Expenses
|
||||||||||||||||||||
Marketing and promotion
|
827 | 786 | 621 | 722 | 764 | |||||||||||||||
Card Member rewards
|
1,619 | 1,601 | 1,520 | 1,857 | 1,496 | |||||||||||||||
Card Member services
|
197 | 193 | 189 | 197 | 201 | |||||||||||||||
Salaries and employee benefits
|
1,544 | 1,543 | 1,615 | 1,910 | 1,516 | |||||||||||||||
Professional services
|
793 | 763 | 716 | 871 | 690 | |||||||||||||||
Occupancy and equipment
|
462 | 460 | 472 | 486 | 453 | |||||||||||||||
Communications
|
94 | 92 | 96 | 99 | 93 | |||||||||||||||
Other, net
|
269 | 219 | 246 | 432 | 300 | |||||||||||||||
Total
|
5,805 | 5,657 | 5,475 | 6,574 | 5,513 | |||||||||||||||
Pretax income
|
2,004 | 1,995 | 1,909 | 929 | 1,870 | |||||||||||||||
Income tax provision
|
638 | 590 | 629 | 292 | 620 | |||||||||||||||
Net income
|
$ | 1,366 | $ | 1,405 | $ | 1,280 | $ | 637 | $ | 1,250 | ||||||||||
Net income attributable to common shareholders (A)
|
$ | 1,354 | $ | 1,392 | $ | 1,269 | $ | 630 | $ | 1,236 | ||||||||||
Effective tax rate
|
31.8 | % | 29.6 | % | 32.9 | % | 31.4 | % | 33.2 | % |
Quarters Ended
|
||||||||||||||||||||
September 30,
|
June 30,
|
March 31,
|
December 31,
|
September 30,
|
||||||||||||||||
2013
|
2013
|
2013
|
2012
|
2012
|
||||||||||||||||
Total revenues net of interest expense
|
||||||||||||||||||||
U.S. Card Services
|
$ | 4,286 | $ | 4,239 | $ | 4,082 | $ | 4,070 | $ | 4,055 | ||||||||||
International Card Services
|
1,356 | 1,299 | 1,317 | 1,397 | 1,313 | |||||||||||||||
Global Commercial Services
|
1,221 | 1,231 | 1,163 | 1,215 | 1,156 | |||||||||||||||
Global Network & Merchant Services
|
1,379 | 1,384 | 1,303 | 1,390 | 1,310 | |||||||||||||||
8,242 | 8,153 | 7,865 | 8,072 | 7,834 | ||||||||||||||||
Corporate & Other
|
59 | 92 | 16 | 69 | 28 | |||||||||||||||
CONSOLIDATED TOTAL REVENUES NET OF INTEREST EXPENSE
|
$ | 8,301 | $ | 8,245 | $ | 7,881 | $ | 8,141 | $ | 7,862 | ||||||||||
Pretax income (loss)
|
||||||||||||||||||||
U.S. Card Services
|
$ | 1,257 | $ | 1,175 | $ | 1,270 | $ | 612 | $ | 1,128 | ||||||||||
International Card Services
|
186 | 156 | 193 | 110 | 207 | |||||||||||||||
Global Commercial Services
|
341 | 333 | 283 | 142 | 275 | |||||||||||||||
Global Network & Merchant Services
|
608 | 647 | 582 | 557 | 561 | |||||||||||||||
2,392 | 2,311 | 2,328 | 1,421 | 2,171 | ||||||||||||||||
Corporate & Other
|
(388 | ) | (316 | ) | (419 | ) | (492 | ) | (301 | ) | ||||||||||
PRETAX INCOME
|
$ | 2,004 | $ | 1,995 | $ | 1,909 | $ | 929 | $ | 1,870 | ||||||||||
Net income (loss)
|
||||||||||||||||||||
U.S. Card Services
|
$ | 782 | $ | 743 | $ | 804 | $ | 423 | $ | 699 | ||||||||||
International Card Services
|
142 | 208 | 178 | 95 | 164 | |||||||||||||||
Global Commercial Services
|
261 | 226 | 191 | 65 | 183 | |||||||||||||||
Global Network & Merchant Services
|
391 | 412 | 373 | 354 | 360 | |||||||||||||||
1,576 | 1,589 | 1,546 | 937 | 1,406 | ||||||||||||||||
Corporate & Other
|
(210 | ) | (184 | ) | (266 | ) | (300 | ) | (156 | ) | ||||||||||
NET INCOME
|
$ | 1,366 | $ | 1,405 | $ | 1,280 | $ | 637 | $ | 1,250 |
Quarters Ended
|
||||||||||||||||||||
September 30,
|
June 30,
|
March 31,
|
December 31,
|
September 30,
|
||||||||||||||||
2013
|
2013
|
2013
|
2012
|
2012
|
||||||||||||||||
EARNINGS PER COMMON SHARE
|
||||||||||||||||||||
BASIC
|
||||||||||||||||||||
Net income attributable to common shareholders
|
$ | 1.26 | $ | 1.28 | $ | 1.15 | $ | 0.57 | $ | 1.10 | ||||||||||
Average common shares outstanding (millions)
|
1,074 | 1,090 | 1,099 | 1,110 | 1,126 | |||||||||||||||
DILUTED
|
||||||||||||||||||||
Net income attributable to common shareholders
|
$ | 1.25 | $ | 1.27 | $ | 1.15 | $ | 0.56 | $ | 1.09 | ||||||||||
Average common shares outstanding (millions)
|
1,081 | 1,097 | 1,106 | 1,116 | 1,132 | |||||||||||||||
Cash dividends declared per common share
|
$ | 0.23 | $ | 0.23 | $ | 0.20 | $ | 0.20 | $ | 0.20 |
Quarters Ended
|
||||||||||||||||||||
September 30,
|
June 30,
|
March 31,
|
December 31,
|
September 30,
|
||||||||||||||||
2013
|
2013
|
2013
|
2012
|
2012
|
||||||||||||||||
Return on average equity (A)
|
24.3 | % | 23.6 | % | 23.2 | % | 23.1 | % | 26.3 | % | ||||||||||
Return on average common equity (A)
|
24.1 | % | 23.4 | % | 23.0 | % | 22.8 | % | 26.0 | % | ||||||||||
Return on average tangible common equity (A)
|
30.6 | % | 29.7 | % | 29.3 | % | 29.2 | % | 33.5 | % | ||||||||||
Common shares outstanding (millions)
|
1,071 | 1,084 | 1,098 | 1,105 | 1,122 | |||||||||||||||
Book value per common share
|
$ | 17.94 | $ | 17.57 | $ | 17.56 | $ | 17.09 | $ | 17.37 | ||||||||||
Shareholders' equity (billions)
|
$ | 19.2 | $ | 19.0 | $ | 19.3 | $ | 18.9 | $ | 19.5 |
Quarters Ended
|
||||||||||||||||||||
September 30,
|
June 30,
|
March 31,
|
December 31,
|
September 30,
|
||||||||||||||||
2013
|
2013
|
2013
|
2012
|
2012
|
||||||||||||||||
Card billed business (billions) (A):
|
||||||||||||||||||||
United States
|
$ | 158.2 | $ | 159.7 | $ | 150.0 | $ | 155.5 | $ | 146.9 | ||||||||||
Outside the United States
|
78.0 | 78.0 | 74.5 | 80.0 | 73.2 | |||||||||||||||
Total
|
$ | 236.2 | $ | 237.7 | $ | 224.5 | $ | 235.5 | $ | 220.1 | ||||||||||
Total cards-in-force (B):
|
||||||||||||||||||||
United States
|
52.8 | 52.5 | 52.1 | 52.0 | 51.8 | |||||||||||||||
Outside the United States
|
52.6 | 51.8 | 51.1 | 50.4 | 49.6 | |||||||||||||||
Total
|
105.4 | 104.3 | 103.2 | 102.4 | 101.4 | |||||||||||||||
Basic cards-in-force (B):
|
||||||||||||||||||||
United States
|
40.9 | 40.7 | 40.5 | 40.3 | 40.2 | |||||||||||||||
Outside the United States
|
42.6 | 41.8 | 41.1 | 40.5 | 39.8 | |||||||||||||||
Total
|
83.5 | 82.5 | 81.6 | 80.8 | 80.0 | |||||||||||||||
Average discount rate (C)
|
2.52 | % | 2.52 | % | 2.52 | % | 2.49 | % | 2.53 | % | ||||||||||
Average basic Card Member spending (dollars) (D)
|
$ | 4,037 | $ | 4,097 | $ | 3,905 | $ | 4,113 | $ | 3,885 | ||||||||||
Average fee per card (dollars) (D)
|
$ | 40 | $ | 40 | $ | 40 | $ | 40 | $ | 39 | ||||||||||
Average fee per card adjusted (dollars) (D)
|
$ | 44 | $ | 44 | $ | 44 | $ | 44 | $ | 44 |
Quarters Ended
|
||||||||||||||||||||
September 30,
|
June 30,
|
March 31,
|
December 31,
|
September 30,
|
||||||||||||||||
2013
|
2013
|
2013
|
2012
|
2012
|
||||||||||||||||
Worldwide Card Member receivables:
|
||||||||||||||||||||
Total receivables
|
$ | 43.5 | $ | 44.1 | $ | 43.4 | $ | 42.8 | $ | 42.3 | ||||||||||
Loss reserves (millions):
|
||||||||||||||||||||
Beginning balance
|
$ | 386 | $ | 410 | $ | 428 | $ | 409 | $ | 392 | ||||||||||
Provisions (A)
|
158 | 160 | 154 | 167 | 151 | |||||||||||||||
Other additions (B)
|
36 | 41 | 41 | 44 | 39 | |||||||||||||||
Net write-offs (C)
|
(149 | ) | (180 | ) | (178 | ) | (153 | ) | (141 | ) | ||||||||||
Other deductions (D)
|
(35 | ) | (45 | ) | (35 | ) | (39 | ) | (32 | ) | ||||||||||
Ending balance
|
$ | 396 | $ | 386 | $ | 410 | $ | 428 | $ | 409 | ||||||||||
% of receivables
|
0.9 | % | 0.9 | % | 0.9 | % | 1.0 | % | 1.0 | % | ||||||||||
Net write-off rate (principal only) - USCS (E)
|
1.4 | % | 1.9 | % | 2.0 | % | 1.8 | % | 1.6 | % | ||||||||||
Net write-off rate (principal and fees) - USCS (E)
|
1.6 | % | 2.1 | % | 2.2 | % | 1.9 | % | 1.7 | % | ||||||||||
30 days past due as a % of total - USCS
|
1.7 | % | 1.6 | % | 1.9 | % | 1.8 | % | 1.8 | % | ||||||||||
Net loss ratio (as a % of charge volume) - ICS/GCS
|
0.11 | % | 0.13 | % | 0.12 | % | 0.09 | % | 0.10 | % | ||||||||||
90 days past billing as a % of total - ICS/GCS
|
0.9 | % | 0.8 | % | 0.8 | % | 0.9 | % | 0.7 | % | ||||||||||
Worldwide Card Member loans:
|
||||||||||||||||||||
Total loans
|
$ | 63.0 | $ | 63.1 | $ | 62.3 | $ | 65.2 | $ | 61.8 | ||||||||||
Loss reserves (millions):
|
||||||||||||||||||||
Beginning balance
|
$ | 1,342 | $ | 1,367 | $ | 1,471 | $ | 1,459 | $ | 1,547 | ||||||||||
Provisions (A)
|
247 | 334 | 243 | 362 | 231 | |||||||||||||||
Other additions (B)
|
35 | 30 | 32 | 34 | 33 | |||||||||||||||
Net write-offs - principal (C)
|
(275 | ) | (309 | ) | (304 | ) | (310 | ) | (292 | ) | ||||||||||
Net write-offs - interest and fees (C)
|
(36 | ) | (39 | ) | (38 | ) | (36 | ) | (36 | ) | ||||||||||
Other deductions (D)
|
(32 | ) | (41 | ) | (37 | ) | (38 | ) | (24 | ) | ||||||||||
Ending balance
|
$ | 1,281 | $ | 1,342 | $ | 1,367 | $ | 1,471 | $ | 1,459 | ||||||||||
Ending reserves - principal
|
$ | 1,234 | $ | 1,290 | $ | 1,316 | $ | 1,423 | $ | 1,411 | ||||||||||
Ending reserves - interest and fees
|
$ | 47 | $ | 52 | $ | 51 | $ | 48 | $ | 48 | ||||||||||
% of loans
|
2.0 | % | 2.1 | % | 2.2 | % | 2.3 | % | 2.4 | % | ||||||||||
% of past due
|
179 | % | 188 | % | 170 | % | 182 | % | 182 | % | ||||||||||
Average loans
|
$ | 63.0 | $ | 62.5 | $ | 62.8 | $ | 62.9 | $ | 61.4 | ||||||||||
Net write-off rate (principal only) (E)
|
1.7 | % | 2.0 | % | 1.9 | % | 2.0 | % | 1.9 | % | ||||||||||
Net write-off rate (principal, interest and fees) (E)
|
2.0 | % | 2.2 | % | 2.2 | % | 2.2 | % | 2.1 | % | ||||||||||
30 days past due loans as a % of total
|
1.1 | % | 1.1 | % | 1.3 | % | 1.2 | % | 1.3 | % | ||||||||||
Net interest income divided by average loans (F)
|
8.1 | % | 7.7 | % | 8.0 | % | 7.5 | % | 7.7 | % | ||||||||||
Net interest yield on Card Member loans (F)
|
9.4 | % | 9.1 | % | 9.5 | % | 9.1 | % | 9.3 | % |
Quarters Ended
|
||||||||||||
September 30,
|
Percentage
|
|||||||||||
2013
|
2012
|
Inc/(Dec)
|
||||||||||
Revenues
|
||||||||||||
Discount revenue, net card fees and other
|
$ | 3,050 | $ | 2,887 | 6 | % | ||||||
Interest income
|
1,408 | 1,362 | 3 | |||||||||
Interest expense
|
172 | 194 | (11 | ) | ||||||||
Net interest income
|
1,236 | 1,168 | 6 | |||||||||
Total revenues net of interest expense
|
4,286 | 4,055 | 6 | |||||||||
Provisions for losses
|
331 | 339 | (2 | ) | ||||||||
Total revenues net of interest expense after provisions for losses
|
3,955 | 3,716 | 6 | |||||||||
Expenses
|
||||||||||||
Marketing, promotion, rewards and Card Member services
|
1,756 | 1,626 | 8 | |||||||||
Salaries and employee benefits and other operating expenses
|
942 | 962 | (2 | ) | ||||||||
Total
|
2,698 | 2,588 | 4 | |||||||||
Pretax segment income
|
1,257 | 1,128 | 11 | |||||||||
Income tax provision
|
475 | 429 | 11 | |||||||||
Segment income
|
$ | 782 | $ | 699 | 12 | |||||||
Effective tax rate
|
37.8 | % | 38.0 | % |
Quarters Ended | ||||||||||||
September 30, |
Percentage
|
|||||||||||
2013
|
2012
|
Inc/(Dec)
|
||||||||||
Card billed business
|
$ | 124.6 | $ | 115.3 | 8 | % | ||||||
Total cards-in-force (millions)
|
43.4 | 41.8 | 4 | % | ||||||||
Basic cards-in-force (millions)
|
32.2 | 31.1 | 4 | % | ||||||||
Average basic Card Member spending (dollars)
|
$ | 3,882 | $ | 3,725 | 4 | % | ||||||
U.S. Consumer Travel:
|
||||||||||||
Travel sales (millions)
|
$ | 900 | $ | 989 | (9 | ) % | ||||||
Travel commissions and fees/sales
|
7.9 | % | 7.6 | % | ||||||||
Total segment assets
|
$ | 95.2 | $ | 96.3 | (1 | ) % | ||||||
Segment capital (millions) (A)
|
$ | 9,118 | $ | 9,100 | - | % | ||||||
Return on average segment capital (B)
|
30.8 | % | 32.5 | % | ||||||||
Return on average tangible segment capital (B)
|
32.0 | % | 34.0 | % | ||||||||
Card Member receivables:
|
||||||||||||
Total receivables
|
$ | 20.3 | $ | 19.5 | 4 | % | ||||||
30 days past due as a % of total
|
1.7 | % | 1.8 | % | ||||||||
Average receivables
|
$ | 20.5 | $ | 19.4 | 6 | % | ||||||
Net write-off rate (principal only) (C)
|
1.4 | % | 1.6 | % | ||||||||
Net write-off rate (principal and fees) (C)
|
1.6 | % | 1.7 | % | ||||||||
Card Member loans:
|
||||||||||||
Total loans
|
$ | 54.5 | $ | 52.9 | 3 | % | ||||||
30 days past due loans as a % of total
|
1.1 | % | 1.3 | % | ||||||||
Average loans
|
$ | 54.7 | $ | 52.8 | 4 | % | ||||||
Net write-off rate (principal only) (C)
|
1.7 | % | 1.9 | % | ||||||||
Net write-off rate (principal, interest and fees) (C)
|
1.9 | % | 2.1 | % | ||||||||
Net interest income divided by average loans (D)
|
9.0 | % | 8.8 | % | ||||||||
Net interest yield on Card Member loans (D)
|
9.3 | % | 9.2 | % |
Quarters Ended
|
||||||||||||||||||||
September 30,
|
June 30,
|
March 31,
|
December 31,
|
September 30,
|
||||||||||||||||
2013
|
2013
|
2013
|
2012
|
2012
|
||||||||||||||||
Revenues
|
||||||||||||||||||||
Discount revenue, net card fees and other
|
$ | 3,050 | $ | 3,063 | $ | 2,878 | $ | 2,903 | $ | 2,887 | ||||||||||
Interest income
|
1,408 | 1,354 | 1,386 | 1,364 | 1,362 | |||||||||||||||
Interest expense
|
172 | 178 | 182 | 197 | 194 | |||||||||||||||
Net interest income
|
1,236 | 1,176 | 1,204 | 1,167 | 1,168 | |||||||||||||||
Total revenues net of interest expense
|
4,286 | 4,239 | 4,082 | 4,070 | 4,055 | |||||||||||||||
Provisions for losses
|
331 | 402 | 338 | 477 | 339 | |||||||||||||||
Total revenues net of interest expense after provisions for losses
|
3,955 | 3,837 | 3,744 | 3,593 | 3,716 | |||||||||||||||
Expenses
|
||||||||||||||||||||
Marketing, promotion, rewards and Card Member services
|
1,756 | 1,735 | 1,545 | 1,888 | 1,626 | |||||||||||||||
Salaries and employee benefits and other operating expenses
|
942 | 927 | 929 | 1,093 | 962 | |||||||||||||||
Total
|
2,698 | 2,662 | 2,474 | 2,981 | 2,588 | |||||||||||||||
Pretax segment income
|
1,257 | 1,175 | 1,270 | 612 | 1,128 | |||||||||||||||
Income tax provision
|
475 | 432 | 466 | 189 | 429 | |||||||||||||||
Segment income
|
$ | 782 | $ | 743 | $ | 804 | $ | 423 | $ | 699 | ||||||||||
Effective tax rate
|
37.8 | % | 36.8 | % | 36.7 | % | 30.9 | % | 38.0 | % |
Quarters Ended
|
||||||||||||||||||||
September 30,
|
June 30,
|
March 31,
|
December 31,
|
September 30,
|
||||||||||||||||
2013
|
2013
|
2013
|
2012
|
2012
|
||||||||||||||||
Card billed business
|
$ | 124.6 | $ | 125.6 | $ | 116.7 | $ | 123.3 | $ | 115.3 | ||||||||||
Total cards-in-force (millions)
|
43.4 | 42.9 | 42.5 | 42.2 | 41.8 | |||||||||||||||
Basic cards-in-force (millions)
|
32.2 | 31.9 | 31.7 | 31.3 | 31.1 | |||||||||||||||
Average basic Card Member spending (dollars)
|
$ | 3,882 | $ | 3,954 | $ | 3,709 | $ | 3,952 | $ | 3,725 | ||||||||||
U.S. Consumer Travel:
|
||||||||||||||||||||
Travel sales
|
$ | 0.9 | $ | 1.2 | $ | 1.0 | $ | 0.9 | $ | 1.0 | ||||||||||
Travel commissions and fees/sales
|
7.9 | % | 6.7 | % | 6.4 | % | 7.8 | % | 7.6 | % | ||||||||||
Total segment assets
|
$ | 95.2 | $ | 96.5 | $ | 97.8 | $ | 98.3 | $ | 96.3 | ||||||||||
Segment capital (A)
|
$ | 9.1 | $ | 8.7 | $ | 9.1 | $ | 8.7 | $ | 9.1 | ||||||||||
Return on average segment capital (B)
|
30.8 | % | 29.9 | % | 29.2 | % | 28.8 | % | 32.5 | % | ||||||||||
Return on average tangible segment capital (B)
|
32.0 | % | 31.2 | % | 30.4 | % | 30.1 | % | 34.0 | % | ||||||||||
Card Member receivables:
|
||||||||||||||||||||
Total receivables
|
$ | 20.3 | $ | 20.9 | $ | 20.4 | $ | 21.1 | $ | 19.5 | ||||||||||
30 days past due as a % of total
|
1.7 | % | 1.6 | % | 1.9 | % | 1.8 | % | 1.8 | % | ||||||||||
Average receivables
|
$ | 20.5 | $ | 20.5 | $ | 20.0 | $ | 20.1 | $ | 19.4 | ||||||||||
Net write-off rate (principal only) (C)
|
1.4 | % | 1.9 | % | 2.0 | % | 1.8 | % | 1.6 | % | ||||||||||
Net write-off rate (principal and fees) (C)
|
1.6 | % | 2.1 | % | 2.2 | % | 1.9 | % | 1.7 | % | ||||||||||
Card Member loans:
|
||||||||||||||||||||
Total loans
|
$ | 54.5 | $ | 54.6 | $ | 53.6 | $ | 56.0 | $ | 52.9 | ||||||||||
30 days past due loans as a % of total
|
1.1 | % | 1.1 | % | 1.2 | % | 1.2 | % | 1.3 | % | ||||||||||
Average loans
|
$ | 54.7 | $ | 54.0 | $ | 54.0 | $ | 53.9 | $ | 52.8 | ||||||||||
Net write-off rate (principal only) (C)
|
1.7 | % | 2.0 | % | 2.0 | % | 2.0 | % | 1.9 | % | ||||||||||
Net write-off rate (principal, interest and fees) (C)
|
1.9 | % | 2.2 | % | 2.2 | % | 2.2 | % | 2.1 | % | ||||||||||
Net interest income divided by average loans (D)
|
9.0 | % | 8.7 | % | 9.0 | % | 8.6 | % | 8.8 | % | ||||||||||
Net interest yield on Card Member loans (D)
|
9.3 | % | 9.1 | % | 9.4 | % | 9.0 | % | 9.2 | % |
Quarters Ended
September 30,
|
Percentage
|
|||||||||||
2013
|
2012
|
Inc/(Dec)
|
||||||||||
Revenues
|
||||||||||||
Discount revenue, net card fees and other
|
$ | 1,161 | $ | 1,126 | 3 | % | ||||||
Interest income
|
281 | 289 | (3 | ) | ||||||||
Interest expense
|
86 | 102 | (16 | ) | ||||||||
Net interest income
|
195 | 187 | 4 | |||||||||
Total revenues net of interest expense
|
1,356 | 1,313 | 3 | |||||||||
Provisions for losses
|
113 | 83 | 36 | |||||||||
Total revenues net of interest expense after provisions for losses
|
1,243 | 1,230 | 1 | |||||||||
Expenses
|
||||||||||||
Marketing, promotion, rewards and Card Member services
|
498 | 466 | 7 | |||||||||
Salaries and employee benefits and other operating expenses
|
559 | 557 | - | |||||||||
Total
|
1,057 | 1,023 | 3 | |||||||||
Pretax segment income
|
186 | 207 | (10 | ) | ||||||||
Income tax provision
|
44 | 43 | 2 | |||||||||
Segment income
|
$ | 142 | $ | 164 | (13 | ) | ||||||
Effective tax rate
|
23.7 | % | 20.8 | % |
Quarters Ended | ||||||||||||
September 30, |
Percentage
|
|||||||||||
2013
|
2012
|
Inc/(Dec)
|
||||||||||
Card billed business
|
$ | 32.5 | $ | 31.9 | 2 | % | ||||||
Total cards-in-force (millions)
|
15.5 | 15.5 | - | % | ||||||||
Basic cards-in-force (millions)
|
10.6 | 10.6 | - | % | ||||||||
Average basic Card Member spending (dollars)
|
$ | 3,076 | $ | 3,026 | 2 | % | ||||||
International Consumer Travel:
|
||||||||||||
Travel sales (millions)
|
$ | 359 | $ | 324 | 11 | % | ||||||
Travel commissions and fees/sales
|
7.0 | % | 7.1 | % | ||||||||
Total segment assets
|
$ | 30.4 | $ | 30.6 | (1 | ) % | ||||||
Segment capital (millions) (A)
|
$ | 3,065 | $ | 2,958 | 4 | % | ||||||
Return on average segment capital (B)
|
20.8 | % | 23.7 | % | ||||||||
Return on average tangible segment capital (B)
|
39.1 | % | 46.9 | % | ||||||||
Card Member receivables:
|
||||||||||||
Total receivables
|
$ | 7.2 | $ | 7.2 | - | % | ||||||
90 days past billing as a % of total
|
1.1 | % | 0.9 | % | ||||||||
Net loss ratio (as a % of charge volume)
|
0.21 | % | 0.17 | % | ||||||||
Card Member loans:
|
||||||||||||
Total loans
|
$ | 8.4 | $ | 8.9 | (6 | ) % | ||||||
30 days past due loans as a % of total
|
1.5 | % | 1.6 | % | ||||||||
Average loans
|
$ | 8.3 | $ | 8.6 | (3 | ) % | ||||||
Net write-off rate (principal only) (C)
|
1.9 | % | 1.6 | % | ||||||||
Net write-off rate (principal, interest and fees) (C)
|
2.4 | % | 2.2 | % | ||||||||
Net interest income divided by average loans (D)
|
9.3 | % | 8.7 | % | ||||||||
Net interest yield on Card Member loans (D)
|
10.4 | % | 9.8 | % |
Quarters Ended
|
||||||||||||||||||||
September 30,
|
June 30,
|
March 31,
|
December 31,
|
September 30,
|
||||||||||||||||
2013
|
2013
|
2013
|
2012
|
2012
|
||||||||||||||||
Revenues
|
||||||||||||||||||||
Discount revenue, net card fees and other
|
$ | 1,161 | $ | 1,130 | $ | 1,124 | $ | 1,210 | $ | 1,126 | ||||||||||
Interest income
|
281 | 259 | 290 | 289 | 289 | |||||||||||||||
Interest expense
|
86 | 90 | 97 | 102 | 102 | |||||||||||||||
Net interest income
|
195 | 169 | 193 | 187 | 187 | |||||||||||||||
Total revenues net of interest expense
|
1,356 | 1,299 | 1,317 | 1,397 | 1,313 | |||||||||||||||
Provisions for losses
|
113 | 116 | 95 | 99 | 83 | |||||||||||||||
Total revenues net of interest expense after provisions for losses
|
1,243 | 1,183 | 1,222 | 1,298 | 1,230 | |||||||||||||||
Expenses
|
||||||||||||||||||||
Marketing, promotion, rewards and Card Member services
|
498 | 478 | 452 | 525 | 466 | |||||||||||||||
Salaries and employee benefits and other operating expenses
|
559 | 549 | 577 | 663 | 557 | |||||||||||||||
Total
|
1,057 | 1,027 | 1,029 | 1,188 | 1,023 | |||||||||||||||
Pretax segment income
|
186 | 156 | 193 | 110 | 207 | |||||||||||||||
Income tax provision/(benefit)
|
44 | (52 | ) | 15 | 15 | 43 | ||||||||||||||
Segment income
|
$ | 142 | $ | 208 | $ | 178 | $ | 95 | $ | 164 | ||||||||||
Effective tax rate
|
23.7 | % | -33.3 | % | 7.8 | % | 13.6 | % | 20.8 | % |
Quarters Ended
|
||||||||||||||||||||
September 30,
|
June 30,
|
March 31,
|
December 31,
|
September 30,
|
||||||||||||||||
2013
|
2013
|
2013
|
2012
|
2012
|
||||||||||||||||
Card billed business
|
$ | 32.5 | $ | 32.3 | $ | 31.3 | $ | 34.7 | $ | 31.9 | ||||||||||
Total cards-in-force (millions)
|
15.5 | 15.6 | 15.6 | 15.6 | 15.5 | |||||||||||||||
Basic cards-in-force (millions)
|
10.6 | 10.6 | 10.6 | 10.6 | 10.6 | |||||||||||||||
Average basic Card Member spending (dollars)
|
$ | 3,076 | $ | 3,058 | $ | 2,961 | $ | 3,280 | $ | 3,026 | ||||||||||
International Consumer Travel:
|
||||||||||||||||||||
Travel sales
|
$ | 0.4 | $ | 0.4 | $ | 0.3 | $ | 0.4 | $ | 0.3 | ||||||||||
Travel commissions and fees/sales
|
7.0 | % | 6.8 | % | 6.8 | % | 7.4 | % | 7.1 | % | ||||||||||
Total segment assets
|
$ | 30.4 | $ | 29.7 | $ | 31.1 | $ | 31.8 | $ | 30.6 | ||||||||||
Segment capital (A)
|
$ | 3.1 | $ | 3.1 | $ | 3.0 | $ | 2.9 | $ | 3.0 | ||||||||||
Return on average segment capital (B)
|
20.8 | % | 21.9 | % | 20.9 | % | 21.8 | % | 23.7 | % | ||||||||||
Return on average tangible segment capital (B)
|
39.1 | % | 41.7 | % | 40.3 | % | 43.0 | % | 46.9 | % | ||||||||||
Card Member receivables:
|
||||||||||||||||||||
Total receivables
|
$ | 7.2 | $ | 7.2 | $ | 7.1 | $ | 7.8 | $ | 7.2 | ||||||||||
90 days past billing as a % of total
|
1.1 | % | 1.1 | % | 1.1 | % | 0.9 | % | 0.9 | % | ||||||||||
Net loss ratio (as a % of charge volume)
|
0.21 | % | 0.21 | % | 0.18 | % | 0.16 | % | 0.17 | % | ||||||||||
Card Member loans:
|
||||||||||||||||||||
Total loans
|
$ | 8.4 | $ | 8.4 | $ | 8.6 | $ | 9.2 | $ | 8.9 | ||||||||||
30 days past due loans as a % of total
|
1.5 | % | 1.6 | % | 1.7 | % | 1.5 | % | 1.6 | % | ||||||||||
Average loans
|
$ | 8.3 | $ | 8.5 | $ | 8.8 | $ | 8.9 | $ | 8.6 | ||||||||||
Net write-off rate (principal only) (C)
|
1.9 | % | 1.9 | % | 1.8 | % | 1.8 | % | 1.6 | % | ||||||||||
Net write-off rate (principal, interest and fees) (C)
|
2.4 | % | 2.4 | % | 2.3 | % | 2.3 | % | 2.2 | % | ||||||||||
Net interest income divided by average loans (D)
|
9.3 | % | 8.0 | % | 8.9 | % | 8.3 | % | 8.7 | % | ||||||||||
Net interest yield on Card Member loans (D)
|
10.4 | % | 9.2 | % | 10.0 | % | 9.6 | % | 9.8 | % |
Quarters Ended
|
||||||||||||
September 30,
|
Percentage
|
|||||||||||
2013
|
2012
|
Inc/(Dec)
|
||||||||||
Revenues
|
||||||||||||
Discount revenue, net card fees and other
|
$ | 1,277 | $ | 1,218 | 5 | % | ||||||
Interest income
|
3 | 3 | - | |||||||||
Interest expense
|
59 | 65 | (9 | ) | ||||||||
Net interest expense
|
(56 | ) | (62 | ) | (10 | ) | ||||||
Total revenues net of interest expense
|
1,221 | 1,156 | 6 | |||||||||
Provisions for losses
|
36 | 32 | 13 | |||||||||
Total revenues net of interest expense after provisions for losses
|
1,185 | 1,124 | 5 | |||||||||
Expenses
|
||||||||||||
Marketing, promotion, rewards and Card Member services
|
148 | 139 | 6 | |||||||||
Salaries and employee benefits and other operating expenses
|
696 | 710 | (2 | ) | ||||||||
Total
|
844 | 849 | (1 | ) | ||||||||
Pretax segment income
|
341 | 275 | 24 | |||||||||
Income tax provision
|
80 | 92 | (13 | ) | ||||||||
Segment income
|
$ | 261 | $ | 183 | 43 | |||||||
Effective tax rate
|
23.5 | % | 33.5 | % |
Quarters Ended | ||||||||||||
September 30, |
Percentage
|
|||||||||||
2013
|
2012
|
Inc/(Dec)
|
||||||||||
Card billed business
|
$ | 43.2 | $ | 40.6 | 6 | % | ||||||
Total cards-in-force (millions)
|
7.1 | 7.0 | 1 | |||||||||
Basic cards-in-force (millions)
|
7.1 | 7.0 | 1 | |||||||||
Average basic Card Member spending (dollars)
|
$ | 6,139 | $ | 5,798 | 6 | % | ||||||
Global Corporate Travel:
|
||||||||||||
Travel sales (millions)
|
$ | 4,469 | $ | 4,352 | 3 | % | ||||||
Travel commissions and fees/sales
|
8.8 | % | 8.4 | % | ||||||||
Total segment assets
|
$ | 20.5 | $ | 20.4 | - | % | ||||||
Segment capital (millions) (A)
|
$ | 3,606 | $ | 3,638 | (1 | ) % | ||||||
Return on average segment capital (B)
|
20.4 | % | 20.9 | % | ||||||||
Return on average tangible segment capital (B)
|
39.9 | % | 41.9 | % | ||||||||
Card Member receivables:
|
||||||||||||
Total receivables
|
$ | 15.9 | $ | 15.4 | 3 | % | ||||||
90 days past billing as a % of total
|
0.8 | % | 0.7 | % | ||||||||
Net loss ratio (as a % of charge volume)
|
0.06 | % | 0.05 | % |
Quarters Ended
|
||||||||||||||||||||
September 30,
|
June 30,
|
March 31,
|
December 31,
|
September 30,
|
||||||||||||||||
2013
|
2013
|
2013
|
2012
|
2012
|
||||||||||||||||
Revenues
|
||||||||||||||||||||
Discount revenue, net card fees and other
|
$ | 1,277 | $ | 1,290 | $ | 1,220 | $ | 1,277 | $ | 1,218 | ||||||||||
Interest income
|
3 | 3 | 3 | 3 | 3 | |||||||||||||||
Interest expense
|
59 | 62 | 60 | 65 | 65 | |||||||||||||||
Net interest expense
|
(56 | ) | (59 | ) | (57 | ) | (62 | ) | (62 | ) | ||||||||||
Total revenues net of interest expense
|
1,221 | 1,231 | 1,163 | 1,215 | 1,156 | |||||||||||||||
Provisions for losses
|
36 | 45 | 37 | 33 | 32 | |||||||||||||||
Total revenues net of interest expense after provisions for losses
|
1,185 | 1,186 | 1,126 | 1,182 | 1,124 | |||||||||||||||
Expenses
|
||||||||||||||||||||
Marketing, promotion, rewards and Card Member services
|
148 | 144 | 150 | 148 | 139 | |||||||||||||||
Salaries and employee benefits and other operating expenses
|
696 | 709 | 693 | 892 | 710 | |||||||||||||||
Total
|
844 | 853 | 843 | 1,040 | 849 | |||||||||||||||
Pretax segment income
|
341 | 333 | 283 | 142 | 275 | |||||||||||||||
Income tax provision
|
80 | 107 | 92 | 77 | 92 | |||||||||||||||
Segment income
|
$ | 261 | $ | 226 | $ | 191 | $ | 65 | $ | 183 | ||||||||||
Effective tax rate
|
23.5 | % | 32.1 | % | 32.5 | % | 54.2 | % | 33.5 | % |
Quarters Ended
|
||||||||||||||||||||
September 30,
|
June 30,
|
March 31,
|
December 31,
|
September 30,
|
||||||||||||||||
2013
|
2013
|
2013
|
2012
|
2012
|
||||||||||||||||
Card billed business
|
$ | 43.2 | $ | 44.4 | $ | 42.8 | $ | 41.9 | $ | 40.6 | ||||||||||
Total cards-in-force (millions)
|
7.1 | 7.0 | 7.0 | 7.0 | 7.0 | |||||||||||||||
Basic cards-in-force (millions)
|
7.1 | 7.0 | 7.0 | 7.0 | 7.0 | |||||||||||||||
Average basic Card Member spending (dollars)
|
$ | 6,139 | $ | 6,317 | $ | 6,105 | $ | 5,978 | $ | 5,798 | ||||||||||
Global Corporate Travel:
|
||||||||||||||||||||
Travel sales
|
$ | 4.5 | $ | 5.0 | $ | 4.7 | $ | 4.6 | $ | 4.4 | ||||||||||
Travel commissions and fees/sales
|
8.8 | % | 7.9 | % | 7.4 | % | 8.7 | % | 8.4 | % | ||||||||||
Total segment assets
|
$ | 20.5 | $ | 20.5 | $ | 20.5 | $ | 18.9 | $ | 20.4 | ||||||||||
Segment capital (A)
|
$ | 3.6 | $ | 3.7 | $ | 3.6 | $ | 3.6 | $ | 3.6 | ||||||||||
Return on average segment capital (B)
|
20.4 | % | 18.3 | % | 18.0 | % | 17.6 | % | 20.9 | % | ||||||||||
Return on average tangible segment capital (B)
|
39.9 | % | 35.9 | % | 35.2 | % | 35.1 | % | 41.9 | % | ||||||||||
Card Member receivables:
|
||||||||||||||||||||
Total receivables
|
$ | 15.9 | $ | 15.9 | $ | 15.7 | $ | 13.7 | $ | 15.4 | ||||||||||
90 days past billing as a % of total
|
0.8 | % | 0.7 | % | 0.7 | % | 0.8 | % | 0.7 | % | ||||||||||
Net loss ratio (as a % of charge volume)
|
0.06 | % | 0.08 | % | 0.08 | % | 0.06 | % | 0.05 | % |
Quarters Ended
|
||||||||||||
September 30,
|
Percentage
|
|||||||||||
2013
|
2012
|
Inc/(Dec)
|
||||||||||
Revenues
|
||||||||||||
Discount revenue, fees and other
|
$ | 1,309 | $ | 1,238 | 6 | % | ||||||
Interest income
|
8 | 7 | 14 | |||||||||
Interest expense
|
(62 | ) | (65 | ) | (5 | ) | ||||||
Net interest income
|
70 | 72 | (3 | ) | ||||||||
Total revenues net of interest expense
|
1,379 | 1,310 | 5 | |||||||||
Provisions for losses
|
13 | 18 | (28 | ) | ||||||||
Total revenues net of interest expense after provisions for losses
|
1,366 | 1,292 | 6 | |||||||||
Expenses
|
||||||||||||
Marketing, promotion, rewards and Card Member services
|
200 | 192 | 4 | |||||||||
Salaries and employee benefits and other operating expenses
|
558 | 539 | 4 | |||||||||
Total
|
758 | 731 | 4 | |||||||||
Pretax segment income
|
608 | 561 | 8 | |||||||||
Income tax provision
|
217 | 201 | 8 | |||||||||
Segment income
|
$ | 391 | $ | 360 | 9 | |||||||
Effective tax rate
|
35.7 | % | 35.8 | % |
Quarters Ended | ||||||||||||
September 30, |
Percentage
|
|||||||||||
2013
|
2012
|
Inc/(Dec)
|
||||||||||
Global Card billed business (A)
|
$ | 236.2 | $ | 220.1 | 7 | % | ||||||
Global Network & Merchant Services:
|
||||||||||||
Total segment assets
|
$ | 17.8 | $ | 21.4 | (17 | ) % | ||||||
Segment capital (millions) (B)
|
$ | 2,036 | $ | 2,121 | (4 | ) % | ||||||
Return on average segment capital (C)
|
73.4 | % | 67.6 | % | ||||||||
Return on average tangible segment capital (C)
|
81.1 | % | 75.0 | % | ||||||||
Global Network Services:
|
||||||||||||
Card billed business
|
$ | 35.9 | $ | 32.0 | 12 | % | ||||||
Total cards-in-force (millions)
|
39.4 | 37.1 | 6 | % |
Quarters Ended
|
||||||||||||||||||||
September 30,
|
June 30,
|
March 31,
|
December 31,
|
September 30,
|
||||||||||||||||
2013
|
2013
|
2013
|
2012
|
2012
|
||||||||||||||||
Revenues
|
||||||||||||||||||||
Discount revenue, fees and other
|
$ | 1,309 | $ | 1,313 | $ | 1,234 | $ | 1,322 | $ | 1,238 | ||||||||||
Interest income
|
8 | 8 | 7 | 7 | 7 | |||||||||||||||
Interest expense
|
(62 | ) | (63 | ) | (62 | ) | (61 | ) | (65 | ) | ||||||||||
Net interest income
|
70 | 71 | 69 | 68 | 72 | |||||||||||||||
Total revenues net of interest expense
|
1,379 | 1,384 | 1,303 | 1,390 | 1,310 | |||||||||||||||
Provisions for losses
|
13 | 22 | 20 | 21 | 18 | |||||||||||||||
Total revenues net of interest expense after provisions for losses
|
1,366 | 1,362 | 1,283 | 1,369 | 1,292 | |||||||||||||||
Expenses
|
||||||||||||||||||||
Marketing, promotion, rewards and Card Member services
|
200 | 188 | 158 | 180 | 192 | |||||||||||||||
Salaries and employee benefits and other operating expenses
|
558 | 527 | 543 | 632 | 539 | |||||||||||||||
Total
|
758 | 715 | 701 | 812 | 731 | |||||||||||||||
Pretax segment income
|
608 | 647 | 582 | 557 | 561 | |||||||||||||||
Income tax provision
|
217 | 235 | 209 | 203 | 201 | |||||||||||||||
Segment income
|
$ | 391 | $ | 412 | $ | 373 | $ | 354 | $ | 360 | ||||||||||
Effective tax rate
|
35.7 | % | 36.3 | % | 35.9 | % | 36.4 | % | 35.8 | % |
Quarters Ended
|
||||||||||||||||||||
September 30,
|
June 30,
|
March 31,
|
December 31,
|
September 30,
|
||||||||||||||||
2013
|
2013
|
2013
|
2012
|
2012
|
||||||||||||||||
Global Card billed business (A)
|
$ | 236.2 | $ | 237.7 | $ | 224.5 | $ | 235.5 | $ | 220.1 | ||||||||||
Global Network & Merchant Services:
|
||||||||||||||||||||
Total segment assets
|
$ | 17.8 | $ | 22.6 | $ | 22.0 | $ | 16.5 | $ | 21.4 | ||||||||||
Segment capital (B)
|
$ | 2.0 | $ | 2.1 | $ | 2.1 | $ | 2.0 | $ | 2.1 | ||||||||||
Return on average segment capital (C)
|
73.4 | % | 71.0 | % | 69.1 | % | 68.6 | % | 67.6 | % | ||||||||||
Return on average tangible segment capital (C)
|
81.1 | % | 78.4 | % | 76.4 | % | 75.9 | % | 75.0 | % | ||||||||||
Global Network Services:
|
||||||||||||||||||||
Card billed business
|
$ | 35.9 | $ | 35.8 | $ | 33.2 | $ | 35.1 | $ | 32.0 | ||||||||||
Total cards-in-force (millions)
|
39.4 | 38.8 | 38.1 | 37.6 | 37.1 |
For the Twelve Months Ended
|
||||||||||||||||||||
September 30,
|
June 30,
|
March 31,
|
December 31,
|
September 30,
|
||||||||||||||||
2013
|
2013
|
2013
|
2012
|
2012
|
||||||||||||||||
ROE
|
||||||||||||||||||||
Net income
|
$ | 4,688 | $ | 4,572 | $ | 4,506 | $ | 4,482 | $ | 5,037 | ||||||||||
Average shareholders' equity
|
$ | 19,289 | $ | 19,372 | $ | 19,426 | $ | 19,425 | $ | 19,145 | ||||||||||
Return on average equity (A)
|
24.3 | % | 23.6 | % | 23.2 | % | 23.1 | % | 26.3 | % | ||||||||||
Reconciliation of ROCE and ROTCE
|
||||||||||||||||||||
Net income
|
$ | 4,688 | $ | 4,572 | $ | 4,506 | $ | 4,482 | $ | 5,037 | ||||||||||
Earnings allocated to participating share awards and other
|
43 | 45 | 46 | 49 | 56 | |||||||||||||||
Net income attributable to common shareholders
|
$ | 4,645 | $ | 4,527 | $ | 4,460 | $ | 4,433 | $ | 4,981 | ||||||||||
Average shareholders' equity
|
$ | 19,289 | $ | 19,372 | $ | 19,426 | $ | 19,425 | $ | 19,145 | ||||||||||
Average common shareholders' equity
|
$ | 19,289 | $ | 19,372 | $ | 19,426 | $ | 19,425 | $ | 19,145 | ||||||||||
Average goodwill and other intangibles
|
4,091 | 4,128 | 4,181 | 4,232 | 4,272 | |||||||||||||||
Average tangible common shareholders' equity
|
$ | 15,198 | $ | 15,244 | $ | 15,245 | $ | 15,193 | $ | 14,873 | ||||||||||
Return on average common equity (A)
|
24.1 | % | 23.4 | % | 23.0 | % | 22.8 | % | 26.0 | % | ||||||||||
Return on average tangible common equity (B)
|
30.6 | % | 29.7 | % | 29.3 | % | 29.2 | % | 33.5 | % |
For the Twelve Months Ended
|
||||||||||||||||||||
September 30,
|
June 30,
|
March 31,
|
December 31,
|
September 30,
|
||||||||||||||||
2013
|
2013
|
2013
|
2012
|
2012
|
||||||||||||||||
U.S. Card Services
|
||||||||||||||||||||
Segment income
|
$ | 2,752 | $ | 2,669 | $ | 2,644 | $ | 2,592 | $ | 2,896 | ||||||||||
Average segment capital
|
$ | 8,940 | $ | 8,921 | $ | 9,053 | $ | 8,999 | $ | 8,903 | ||||||||||
Average goodwill and other intangibles
|
345 | 357 | 368 | 379 | 391 | |||||||||||||||
Average tangible segment capital
|
$ | 8,595 | $ | 8,564 | $ | 8,685 | $ | 8,620 | $ | 8,512 | ||||||||||
Return on average segment capital (A)
|
30.8 | % | 29.9 | % | 29.2 | % | 28.8 | % | 32.5 | % | ||||||||||
Return on average tangible segment capital (A)
|
32.0 | % | 31.2 | % | 30.4 | % | 30.1 | % | 34.0 | % | ||||||||||
International Card Services
|
||||||||||||||||||||
Segment income
|
$ | 623 | $ | 645 | $ | 615 | $ | 634 | $ | 691 | ||||||||||
Average segment capital
|
$ | 2,990 | $ | 2,946 | $ | 2,937 | $ | 2,909 | $ | 2,919 | ||||||||||
Average goodwill and other intangibles
|
1,398 | 1,398 | 1,412 | 1,433 | 1,446 | |||||||||||||||
Average tangible segment capital
|
$ | 1,592 | $ | 1,548 | $ | 1,525 | $ | 1,476 | $ | 1,473 | ||||||||||
Return on average segment capital (A)
|
20.8 | % | 21.9 | % | 20.9 | % | 21.8 | % | 23.7 | % | ||||||||||
Return on average tangible segment capital (A)
|
39.1 | % | 41.7 | % | 40.3 | % | 43.0 | % | 46.9 | % | ||||||||||
Global Commercial Services
|
||||||||||||||||||||
Segment income
|
$ | 743 | $ | 665 | $ | 658 | $ | 644 | $ | 759 | ||||||||||
Average segment capital
|
$ | 3,637 | $ | 3,639 | $ | 3,663 | $ | 3,649 | $ | 3,629 | ||||||||||
Average goodwill and other intangibles
|
1,775 | 1,785 | 1,796 | 1,812 | 1,819 | |||||||||||||||
Average tangible segment capital
|
$ | 1,862 | $ | 1,854 | $ | 1,867 | $ | 1,837 | $ | 1,810 | ||||||||||
Return on average segment capital (A)
|
20.4 | % | 18.3 | % | 18.0 | % | 17.6 | % | 20.9 | % | ||||||||||
Return on average tangible segment capital (A)
|
39.9 | % | 35.9 | % | 35.2 | % | 35.1 | % | 41.9 | % | ||||||||||
Global Network & Merchant Services
|
||||||||||||||||||||
Segment income
|
$ | 1,530 | $ | 1,499 | $ | 1,459 | $ | 1,443 | $ | 1,413 | ||||||||||
Average segment capital
|
$ | 2,084 | $ | 2,111 | $ | 2,110 | $ | 2,104 | $ | 2,090 | ||||||||||
Average goodwill and other intangibles
|
197 | 199 | 201 | 203 | 205 | |||||||||||||||
Average tangible segment capital
|
$ | 1,887 | $ | 1,912 | $ | 1,909 | $ | 1,901 | $ | 1,885 | ||||||||||
Return on average segment capital (A)
|
73.4 | % | 71.0 | % | 69.1 | % | 68.6 | % | 67.6 | % | ||||||||||
Return on average tangible segment capital (A)
|
81.1 | % | 78.4 | % | 76.4 | % | 75.9 | % | 75.0 | % |
Quarters Ended
|
||||||||||||||||||||
September 30,
|
June 30,
|
March 31,
|
December 31,
|
September 30,
|
||||||||||||||||
2013
|
2013
|
2013
|
2012
|
2012
|
||||||||||||||||
Net interest income
|
$ | 1,283 | $ | 1,202 | $ | 1,243 | $ | 1,193 | $ | 1,181 | ||||||||||
Exclude:
|
||||||||||||||||||||
Interest expense not attributable to the Company's Card Member loan portfolio
|
$ | 296 | $ | 295 | $ | 311 | $ | 324 | $ | 338 | ||||||||||
Interest income not attributable to the Company's Card Member loan portfolio
|
$ | (87 | ) | $ | (88 | ) | $ | (95 | ) | $ | (91 | ) | $ | (97 | ) | |||||
Adjusted net interest income (A)
|
$ | 1,492 | $ | 1,409 | $ | 1,459 | $ | 1,426 | $ | 1,422 | ||||||||||
Average loans (billions)
|
$ | 63.0 | $ | 62.5 | $ | 62.8 | $ | 62.9 | $ | 61.4 | ||||||||||
Exclude:
|
||||||||||||||||||||
Unamortized deferred card fees, net of direct acquisition costs of Card Member loans, and other (billions)
|
$ | (0.2 | ) | $ | (0.3 | ) | $ | (0.3 | ) | $ | (0.2 | ) | $ | (0.2 | ) | |||||
Adjusted average loans (billions) (B)
|
$ | 62.8 | $ | 62.2 | $ | 62.5 | $ | 62.7 | $ | 61.2 | ||||||||||
Net interest income divided by average loans (C)
|
8.1 | % | 7.7 | % | 8.0 | % | 7.5 | % | 7.7 | % | ||||||||||
Net interest yield on Card Member loans (D)
|
9.4 | % | 9.1 | % | 9.5 | % | 9.1 | % | 9.3 | % |
Quarters Ended
|
||||||||||||||||||||
September 30,
|
June 30,
|
March 31,
|
December 31,
|
September 30,
|
||||||||||||||||
2013
|
2013
|
2013
|
2012
|
2012
|
||||||||||||||||
USCS:
|
||||||||||||||||||||
Net interest income
|
$ | 1,236 | $ | 1,176 | $ | 1,204 | $ | 1,167 | $ | 1,168 | ||||||||||
Exclude:
|
||||||||||||||||||||
Interest expense not attributable to the Company's Card Member loan portfolio
|
$ | 45 | $ | 47 | $ | 48 | $ | 51 | $ | 51 | ||||||||||
Interest income not attributable to the Company's Card Member loan portfolio
|
$ | (3 | ) | $ | (2 | ) | $ | (2 | ) | $ | (2 | ) | $ | (3 | ) | |||||
Adjusted net interest income (A)
|
$ | 1,278 | $ | 1,221 | $ | 1,250 | $ | 1,216 | $ | 1,216 | ||||||||||
Average loans (billions)
|
$ | 54.7 | $ | 54.0 | $ | 54.0 | $ | 53.9 | $ | 52.8 | ||||||||||
Exclude:
|
||||||||||||||||||||
Unamortized deferred card fees, net of direct acquisition costs of Card Member loans (billions)
|
$ | - | $ | - | $ | - | $ | - | $ | - | ||||||||||
Adjusted average loans (billions) (B)
|
$ | 54.7 | $ | 54.0 | $ | 54.0 | $ | 53.9 | $ | 52.8 | ||||||||||
Net interest income divided by average loans (C)
|
9.0 | % | 8.7 | % | 9.0 | % | 8.6 | % | 8.8 | % | ||||||||||
Net interest yield on Card Member loans (D)
|
9.3 | % | 9.1 | % | 9.4 | % | 9.0 | % | 9.2 | % | ||||||||||
ICS:
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Net interest income
|
$ | 195 | $ | 169 | $ | 193 | $ | 187 | $ | 187 | ||||||||||
Exclude:
|
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Interest expense not attributable to the Company's Card Member loan portfolio
|
$ | 23 | $ | 26 | $ | 23 | $ | 27 | $ | 26 | ||||||||||
Interest income not attributable to the Company's Card Member loan portfolio
|
$ | (6 | ) | $ | (5 | ) | $ | (7 | ) | $ | (3 | ) | $ | (7 | ) | |||||
Adjusted net interest income (A)
|
$ | 212 | $ | 190 | $ | 209 | $ | 211 | $ | 206 | ||||||||||
Average loans (billions)
|
$ | 8.3 | $ | 8.5 | $ | 8.8 | $ | 8.9 | $ | 8.6 | ||||||||||
Exclude:
|
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Unamortized deferred card fees, net of direct acquisition costs of Card Member loans, and other (billions)
|
$ | (0.2 | ) | $ | (0.2 | ) | $ | (0.3 | ) | $ | (0.2 | ) | $ | (0.2 | ) | |||||
Adjusted average loans (billions) (B)
|
$ | 8.1 | $ | 8.3 | $ | 8.5 | $ | 8.7 | $ | 8.4 | ||||||||||
Net interest income divided by average loans (C)
|
9.3 | % | 8.0 | % | 8.9 | % | 8.3 | % | 8.7 | % | ||||||||||
Net interest yield on Card Member loans (D)
|
10.4 | % | 9.2 | % | 10.0 | % | 9.6 | % | 9.8 | % |