EX-99.2 3 ex99_2.htm EXHIBIT 99.2 FINANCIALS ex99_2.htm

EXHIBIT 99.2
 
All information in the following tables is presented on a basis prepared in accordance with U.S. generally accepted accounting principles (GAAP), unless otherwise indicated. Prior period amounts were revised in the first quarter of 2011 to reflect various changes associated with the Company's reclassification of certain contractual lump sum payments to partners, previously recognized in Other, net, expenses, as either contra Discount revenue or Marketing and promotion expense. Additionally, the tables reflect changes to the Company's segment allocation methodology due to reorganization of certain businesses, such as Enterprise Growth, across its reportable operating segments.

(Preliminary)
                                   
American Express Company
 
Consolidated Statements of Income
 
   
(Millions)
                                   
   
Quarters Ended
         
Six Months Ended
       
   
June 30,
   
Percentage
   
June 30,
   
Percentage
 
   
2011
   
2010
   
Inc/(Dec)
   
2011
   
2010
   
Inc/(Dec)
 
                                     
Revenues
                                   
Non-interest revenues
                                   
Discount revenue
  $ 4,278     $ 3,680       16 %   $ 8,180     $ 7,102       15 %
Net card fees
    545       520       5       1,082       1,041       4  
Travel commissions and fees
    523       434       21       977       819       19  
Other commissions and fees
    584       497       18       1,113       997       12  
Other
    537       486       10       1,012       911       11  
Total non-interest revenues
    6,467       5,617       15       12,364       10,870       14  
Interest income
                                               
Interest and fees on loans
    1,611       1,657       (3 )     3,230       3,432       (6 )
Interest and dividends on investment securities
    99       125       (21 )     187       242       (23 )
Deposits with banks and other
    18       16       13       38       29       31  
Total interest income
    1,728       1,798       (4 )     3,455       3,703       (7 )
Interest expense
                                               
Deposits
    131       137       (4 )     268       265       1  
Short-term borrowings
    1       1       -       1       2       (50 )
Long-term debt and other
    445       472       (6 )     901       941       (4 )
Total interest expense
    577       610       (5 )     1,170       1,208       (3 )
Net interest income
    1,151       1,188       (3 )     2,285       2,495       (8 )
Total revenues net of interest expense
    7,618       6,805       12       14,649       13,365       10  
Provisions for losses
                                               
Charge card
    161       96       68       359       323       11  
Cardmember loans
    176       540       (67 )     56       1,228       (95 )
Other
    20       16       25       39       44       (11 )
Total provisions for losses
    357       652       (45 )     454       1,595       (72 )
Total revenues net of interest expense after provisions for losses
    7,261       6,153       18       14,195       11,770       21  
                                                 
Expenses
                                               
Marketing and promotion
    795       824       (4 )     1,504       1,443       4  
Cardmember rewards
    1,613       1,192       35       3,190       2,403       33  
Cardmember services
    173       127       36       337       284       19  
Salaries and employee benefits
    1,595       1,315       21       3,117       2,642       18  
Professional services
    745       636       17       1,408       1,197       18  
Occupancy and equipment
    391       379       3       785       763       3  
Communications
    92       97       (5 )     187       192       (3 )
Other, net
    92       (12 )     #       170       (1 )     #  
Total
    5,496       4,558       21       10,698       8,923       20  
Pretax income from continuing operations
    1,765       1,595       11       3,497       2,847       23  
Income tax provision
    470       578       (19 )     1,025       945       8  
Income from continuing operations
    1,295       1,017       27       2,472       1,902       30  
Income from discontinued operations, net of tax
    36       -       #       36       -       #  
Net income
  $ 1,331     $ 1,017       31     $ 2,508     $ 1,902       32  
Income from continuing operations attributable to common shareholders (A)
  $ 1,280     $ 1,004       27     $ 2,442     $ 1,877       30  
Net income attributable to common shareholders (A)
  $ 1,316     $ 1,004       31     $ 2,478     $ 1,877       32  
                                                 
# - Denotes a variance of more than 100%.
                                 
 
(A) Represents income from continuing operations or net income, as applicable, less earnings allocated to participating share awards and other items of $15 million and $13 million for the three months ended June 30, 2011 and 2010, and $30 million and $25 million for the six months ended June 30, 2011 and 2010, respectively.

 
1

 
 
(Preliminary)
           
American Express Company
 
Condensed Consolidated Balance Sheets
 
   
(Billions)
           
       
   
June 30,
   
December 31,
 
   
2011
   
2010
 
             
Assets
           
Cash
  $ 23     $ 16  
Accounts receivable
    43       40  
Investment securities
    9       14  
Loans
    57       58  
Other assets
    16       19  
Total assets
  $ 148     $ 147  
                 
Liabilities and Shareholders' Equity
               
Customer deposits
  $ 32     $ 30  
Short-term borrowings
    4       3  
Long-term debt
    61       66  
Other liabilities
    33       32  
Total liabilities
    130       131  
                 
Shareholders' Equity
    18       16  
Total liabilities and shareholders' equity
  $ 148     $ 147  
 
 
2

 
 
(Preliminary)
                                   
American Express Company
Financial Summary
   
(Millions)
                                   
   
Quarters Ended
         
Six Months Ended
       
   
June 30,
   
Percentage
   
June 30,
   
Percentage
 
   
2011
   
2010
   
Inc/(Dec)
   
2011
   
2010
   
Inc/(Dec)
 
                                     
Total revenues net of interest expense
                                   
U.S. Card Services
  $ 3,759     $ 3,607       4 %   $ 7,336     $ 7,109       3 %
International Card Services
    1,351       1,107       22       2,559       2,242       14  
Global Commercial Services
    1,191       1,023       16       2,312       1,988       16  
Global Network & Merchant Services
    1,239       1,051       18       2,376       2,033       17  
      7,540       6,788       11       14,583       13,372       9  
Corporate & Other, including adjustments and eliminations
    78       17       #       66       (7 )     #  
                                                 
CONSOLIDATED TOTAL REVENUES NET OF INTEREST EXPENSE
  $ 7,618     $ 6,805       12     $ 14,649     $ 13,365       10  
                                                 
Pretax income (loss) from continuing operations
                                               
U.S. Card Services
  $ 900     $ 821       10     $ 1,810     $ 1,474       23  
International Card Services
    196       191       3       436       356       22  
Global Commercial Services
    265       233       14       530       357       48  
Global Network & Merchant Services
    487       405       20       963       798       21  
      1,848       1,650       12       3,739       2,985       25  
Corporate & Other
    (83 )     (55 )     51       (242 )     (138 )     75  
                                                 
PRETAX INCOME FROM CONTINUING OPERATIONS
  $ 1,765     $ 1,595       11     $ 3,497     $ 2,847       23  
                                                 
Net income (loss)
                                               
U.S. Card Services
  $ 665     $ 516       29     $ 1,220     $ 930       31  
International Card Services
    161       155       4       350       294       19  
Global Commercial Services
    177       112       58       361       197       83  
Global Network & Merchant Services
    324       261       24       637       514       24  
      1,327       1,044       27       2,568       1,935       33  
Corporate & Other
    (32 )     (27 )     19       (96 )     (33 )     #  
Income from continuing operations
    1,295       1,017       27       2,472       1,902       30  
Income from discontinued operations, net of tax
    36       -       #       36       -       #  
                                                 
                                                 
NET INCOME
  $ 1,331     $ 1,017       31     $ 2,508     $ 1,902       32  
                                                 
                                                 
# - Denotes a variance of more than 100%.
                                       
 
 
3

 

(Preliminary)
                           
American Express Company
Financial Summary (continued)
   
                                     
   
Quarters Ended
         
Six Months Ended
       
   
June 30,
   
Percentage
   
June 30,
   
Percentage
 
   
2011
   
2010
   
Inc/(Dec)
   
2011
   
2010
   
Inc/(Dec)
 
EARNINGS PER COMMON SHARE
                                   
                                     
BASIC
                                   
Income from continuing operations attributable to common shareholders
  $ 1.08     $ 0.84       29 %   $ 2.05     $ 1.58       30 %
Income from discontinued operations
    0.03       -       #       0.03       -       #  
Net income attributable to common shareholders
  $ 1.11     $ 0.84       32 %   $ 2.08     $ 1.58       32 %
                                                 
Average common shares outstanding (millions)
    1,190       1,190       - %     1,190       1,188       - %
                                                 
DILUTED
                                               
Income from continuing operations attributable to common shareholders
  $ 1.07     $ 0.84       27 %   $ 2.04     $ 1.57       30 %
Income from discontinued operations
    0.03       -       #       0.03       -       #  
Net income attributable to common shareholders
  $ 1.10     $ 0.84       31 %   $ 2.07     $ 1.57       32 %
                                                 
Average common shares outstanding (millions)
    1,197       1,197       - %     1,197       1,194       - %
                                                 
Cash dividends declared per common share
  $ 0.18     $ 0.18       - %   $ 0.36     $ 0.36       - %
                                                 
                                                 
Selected Statistical Information
                                                 
   
Quarters Ended
           
Six Months Ended
         
   
June 30,
   
Percentage
   
June 30,
   
Percentage
 
      2011       2010    
Inc/(Dec)
      2011       2010    
Inc/(Dec)
 
                                                 
Return on average equity (A)
    28.2 %     23.5 %             28.2 %     23.5 %        
Return on average common equity (A)
    27.9 %     23.2 %             27.9 %     23.2 %        
Return on average tangible common equity (A)
    36.1 %     30.0 %             36.1 %     30.0 %        
Common shares outstanding (millions)
    1,193       1,202       (1 ) %     1,193       1,202       (1 ) %
Book value per common share
  $ 15.26     $ 12.08       26 %   $ 15.26     $ 12.08       26 %
Shareholders' equity (billions)
  $ 18.2     $ 14.5       26 %   $ 18.2     $ 14.5       26 %
                                                 
                                                 
# - Denotes a variance of more than 100%.
                                         

(A) Refer to Appendix I for components of return on average equity, return on average common equity and return on average tangible common equity, a non-GAAP measure.

 
4

 
 
(Preliminary)
                 
American Express Company
 
Selected Statistical Information
 
   
                   
(Billions, except percentages and where indicated)
                 
   
Quarters Ended
       
   
June 30,
   
Percentage
 
   
2011
   
2010
   
Inc/(Dec)
 
Card billed business (A):
                 
United States
  $ 136.8     $ 119.7       14 %
Outside the United States
    70.8       55.6       27  
Total
  $ 207.6     $ 175.3       18  
Total cards-in-force (millions) (B):
                       
United States
    49.8       49.0       2 %
Outside the United States
    44.2       39.9       11  
Total
    94.0       88.9       6  
Basic cards-in-force (millions) (B) (C):
                       
United States
    38.7       37.9       2 %
Outside the United States
    35.3       31.8       11  
Total
    74.0       69.7       6  
                         
Average discount rate (D)
    2.54 %     2.56 %        
Average basic cardmember spending (dollars) (E)
  $ 3,767     $ 3,288       15 %
Average fee per card (dollars) (E)
  $ 39     $ 37       5 %
Average fee per card adjusted (dollars) (E)
  $ 43     $ 41       5 %
 
(A)  Card billed business includes activities (including cash advances) related to proprietary cards, cards issued under network partnership agreements (non-proprietary billed business), and certain insurance fees charged on proprietary cards.  In-store spend activity within retail co-brand portfolios in Global Network Services, from which the Company earns no revenue, is not included in non-proprietary billed business.  Card billed business is reflected in the United States or outside the United States based on where the cardmember is domiciled.

(B) Total cards-in-force represents the number of cards that are issued and outstanding.  Proprietary basic consumer cards-in-force includes basic cards issued to the primary account owner and does not include additional supplemental cards issued on that account.  Proprietary basic small business and corporate cards-in-force include basic and supplemental cards issued to employee cardmembers.  Non-proprietary cards-in-force includes all cards that are issued and outstanding under network partnership agreements, except for retail co-brand cardmember accounts which have no out-of-store spend activity during the prior 12 month period.

(C)  Prior to and including the fourth quarter of 2010, the Company did not have the data necessary to separately report Basic and Supplementary cards-in-force (CIF) for Global Network Services; therefore, all cards-in-force for Global Network Services was reported as Basic CIF. Starting in the first quarter of 2011, as the necessary data became available, the Company began to separately report Basic and Supplementary CIF for Global Network Services.  The Company has accordingly revised prior periods to conform with the current period presentation.

(D)  This calculation is designed to reflect pricing at merchants accepting general purpose American Express cards.  It represents the percentage of billed business (both proprietary and Global Network Services) retained by the Company from merchants it acquires, prior to payments to third parties unrelated to merchant acceptance.

(E)  Average basic cardmember spending and average fee per card are computed from proprietary card activities only.  Average fee per card is computed based on net card fees, including the amortization of deferred direct acquisition costs, plus card fees included in interest and fees on loans (including related amortization of deferred direct acquisition costs), divided by average worldwide proprietary cards-in-force.  The card fees related to cardmember loans included in interest and fees on loans were $68 million and $48 million for the quarters ended June 30, 2011 and 2010, respectively.  The adjusted average fee per card, which is a non-GAAP measure, is computed in the same manner, but excludes amortization of deferred direct acquisition costs (a portion of which is charge card related and included in net card fees and a portion of which is lending related and included in interest and fees on loans).  The amount of amortization excluded was $56 million and $56 million for the quarters ended June 30, 2011 and 2010, respectively.  The Company presents adjusted average fee per card because the Company believes this metric presents a useful indicator of card fee pricing across a range of its proprietary card products.

 
5

 
 
(Preliminary)
                 
American Express Company
 
Selected Statistical Information (continued)
 
   
                   
(Billions, except percentages and where indicated)
                 
   
Quarters Ended
       
   
June 30,
   
Percentage
 
   
2011
   
2010
   
Inc/(Dec)
 
Worldwide cardmember receivables:
                 
Total receivables
  $ 40.1     $ 34.6       16 %
Loss reserves (millions):
                       
Beginning balance
  $ 421     $ 498       (15 ) %
Provisions for losses on authorized transactions (A)
    119       55       #  
Net write-offs
    (128 )     (121 )     6  
Other
    3       8       (63 )
Ending balance
  $ 415     $ 440       (6 )
% of receivables
    1.0 %     1.3 %        
Net write-off rate (principal only) - USCS (B)
    1.5 %     1.6 %        
Net write-off rate (principal and fees) - USCS (B)
    1.7 %     1.8 %        
30 days past due as a % of total - USCS
    1.7 %     1.5 %        
Net loss ratio (as a % of charge volume) - ICS/GCS
    0.09 %     0.10 %        
90 days past billing as a % of total - ICS/GCS
    0.8 %     1.0 %        
                         
Worldwide cardmember loans:
                       
Total loans
  $ 58.7     $ 57.3       2 %
30 days past due loans as a % of total
    1.6 %     2.8 %        
Loss reserves (millions):
                       
Beginning balance
  $ 2,921     $ 5,314       (45 ) %
Provisions for losses on authorized transactions
    146       520       (72 )
Net write-offs - principal
    (457 )     (867 )     (47 )
Net write-offs - interest and fees
    (54 )     (92 )     (41 )
Other
    4       (9 )     #  
Ending balance
  $ 2,560     $ 4,866       (47 )
Ending Reserves - principal
  $ 2,488     $ 4,743       (48 )
Ending Reserves - interest and fees
  $ 72     $ 123       (41 )
% of loans
    4.4 %     8.5 %        
% of past due
    273 %     307 %        
Average loans
  $ 58.5     $ 57.5       2 %
Net write-off rate (principal only) (B)
    3.1 %     6.0 %        
Net write-off rate (principal, interest and fees) (B)
    3.5 %     6.7 %        
Net interest income divided by average loans (C) (D)
    7.9 %     8.3 %        
Net interest yield on cardmember loans (C)
    9.0 %     9.6 %        
                         
                         
# - Denotes a variance of more than 100%.
                 
 
(A)  Represents loss provisions for cardmember receivables consisting of principal (resulting from authorized transactions) and fee reserve components.
 
(B)  The Company presents a net write-off rate based on principal losses only (i.e., excluding interest and/or fees) to be consistent with industry convention.  In addition, because the Company's practice is to include uncollectible interest and/or fees as part of its total provision for losses, a net write-off rate including principal, interest and/or fees is also presented.
 
(C)  See Appendix III for calculations of net interest yield on cardmember loans, a non-GAAP measure, and net interest income divided by average loans, a GAAP measure.  The Company believes net interest yield on cardmember loans is useful to investors because it provides a measure of profitability of the Company’s cardmember loan portfolio.

(D)  This calculation includes elements of total interest income and total interest expense that are not attributable to the cardmember loan portfolio, and thus is not representative of net interest yield on cardmember loans. The calculation includes interest income and interest expense attributable to investment securities and other interest-bearing deposits as well as to cardmember loans, and interest expense attributable to other activities, including cardmember receivables.

 
6

 

(Preliminary)
     
American Express Company
 
Consolidated Statements of Income
 
(Millions)
                             
   
Quarters Ended
 
   
June 30,
   
March 31,
   
December 31,
   
September 30,
   
June 30,
 
   
2011
   
2011
   
2010
   
2010
   
2010
 
                               
Revenues
                             
Non-interest revenues
                             
Discount revenue
  $ 4,278     $ 3,902     $ 4,017     $ 3,761     $ 3,680  
Net card fees
    545       537       534       527       520  
Travel commissions and fees
    523       454       471       483       434  
Other commissions and fees
    584       529       519       515       497  
Other
    537       475       513       503       486  
Total non-interest revenues
    6,467       5,897       6,054       5,789       5,617  
Interest income
                                       
Interest and fees on loans
    1,611       1,619       1,676       1,675       1,657  
Interest and dividends on investment securities
    99       88       98       103       125  
Deposits with banks and other
    18       20       21       16       16  
Total interest income
    1,728       1,727       1,795       1,794       1,798  
Interest expense
                                       
Deposits
    131       137       140       141       137  
Short-term borrowings
    1       -       1       -       1  
Long-term debt and other
    445       456       464       469       472  
Total interest expense
    577       593       605       610       610  
Net interest income
    1,151       1,134       1,190       1,184       1,188  
Total revenues net of interest expense
    7,618       7,031       7,244       6,973       6,805  
Provisions for losses
                                       
Charge card
    161       198       183       89       96  
Cardmember loans
    176       (120 )     37       262       540  
Other
    20       19       19       22       16  
Total provisions for losses
    357       97       239       373       652  
Total revenues net of interest expense after provisions for losses
    7,261       6,934       7,005       6,600       6,153  
                                         
Expenses
                                       
Marketing and promotion
    795       709       833       871       824  
Cardmember rewards
    1,613       1,577       1,334       1,263       1,192  
Cardmember services
    173       164       166       141       127  
Salaries and employee benefits
    1,595       1,522       1,570       1,354       1,315  
Professional services
    745       663       908       701       636  
Occupancy and equipment
    391       394       428       371       379  
Communications
    92       95       99       92       97  
Other, net
    92       78       190       167       (12 )
Total
    5,496       5,202       5,528       4,960       4,558  
Pretax income from continuing operations
    1,765       1,732       1,477       1,640       1,595  
Income tax provision
    470       555       415       547       578  
Income from continuing operations
    1,295       1,177       1,062       1,093       1,017  
Income from discontinued operations, net of tax
    36       -       -       -       -  
Net income
  $ 1,331     $ 1,177     $ 1,062     $ 1,093     $ 1,017  
Income from continuing operations attributable to common shareholders (A)
  $ 1,280     $ 1,163     $ 1,050     $ 1,080     $ 1,004  
Net income attributable to common shareholders (A)
  $ 1,316     $ 1,163     $ 1,050     $ 1,080     $ 1,004  
 
(A) Represents income from continuing operations or net income, as applicable, less earnings allocated to participating share awards and other items of $15 million for the quarter ended June 30, 2011, $14 million for the quarter ended March 31, 2011, $12 million for the quarter ended December 31, 2010, $13 million for the quarter ended September 30, 2010, $13 million for the quarter ended June 30, 2010.

 
7

 
 
(Preliminary)
                             
American Express Company
 
Financial Summary
 
   
(Millions)
                             
   
Quarters Ended
 
   
June 30,
   
March 31,
   
December 31,
   
September 30,
   
June 30,
 
   
2011
   
2011
   
2010
   
2010
   
2010
 
                               
Total revenues net of interest expense
                             
U.S. Card Services
  $ 3,759     $ 3,577     $ 3,728     $ 3,625     $ 3,607  
International Card Services
    1,351       1,208       1,238       1,163       1,107  
Global Commercial Services
    1,191       1,121       1,067       1,072       1,023  
Global Network & Merchant Services
    1,239       1,137       1,172       1,100       1,051  
      7,540       7,043       7,205       6,960       6,788  
Corporate & Other, including adjustments and eliminations
    78       (12 )     39       13       17  
                                         
CONSOLIDATED TOTAL REVENUES NET OF INTEREST EXPENSE
  $ 7,618     $ 7,031     $ 7,244     $ 6,973     $ 6,805  
                                         
Pretax income (loss) from continuing operations
                                       
U.S. Card Services
  $ 900     $ 910     $ 1,059     $ 971     $ 821  
International Card Services
    196       240       102       131       191  
Global Commercial Services
    265       265       140       226       233  
Global Network & Merchant Services
    487       476       381       410       405  
      1,848       1,891       1,682       1,738       1,650  
Corporate & Other
    (83 )     (159 )     (205 )     (98 )     (55 )
                                         
PRETAX INCOME FROM CONTINUING OPERATIONS
  $ 1,765     $ 1,732     $ 1,477     $ 1,640     $ 1,595  
                                         
Net income (loss)
                                       
U.S. Card Services
  $ 665     $ 555     $ 700     $ 595     $ 516  
International Card Services
    161       189       99       144       155  
Global Commercial Services
    177       184       103       150       112  
Global Network & Merchant Services
    324       313       259       252       261  
      1,327       1,241       1,161       1,141       1,044  
Corporate & Other
    (32 )     (64 )     (99 )     (48 )     (27 )
Income from continuing operations
    1,295       1,177       1,062       1,093       1,017  
Income from discontinued operations, net of tax
    36       -       -       -       -  
                                         
NET INCOME
  $ 1,331     $ 1,177     $ 1,062     $ 1,093     $ 1,017  

 
8

 

(Preliminary)
                             
American Express Company
Financial Summary (continued)
   
   
Quarters Ended
 
   
June 30,
   
March 31,
   
December 31,
   
September 30,
   
June 30,
 
   
2011
   
2011
   
2010
   
2010
   
2010
 
EARNINGS PER COMMON SHARE
                             
                               
BASIC
                             
Income from continuing operations attributable to common shareholders
  $ 1.08     $ 0.98     $ 0.88     $ 0.91     $ 0.84  
Income from discontinued operations
    0.03       -       -       -       -  
Net income attributable to common shareholders
  $ 1.11     $ 0.98     $ 0.88     $ 0.91     $ 0.84  
                                         
Average common shares outstanding (millions)
    1,190       1,192       1,188       1,193       1,190  
                                         
DILUTED
                                       
Income from continuing operations attributable to common shareholders
  $ 1.07     $ 0.97     $ 0.88     $ 0.90     $ 0.84  
Income from discontinued operations
    0.03       -       -       -       -  
Net income attributable to common shareholders
  $ 1.10     $ 0.97     $ 0.88     $ 0.90     $ 0.84  
                                         
Average common shares outstanding (millions)
    1,197       1,198       1,194       1,199       1,197  
                                         
Cash dividends declared per common share
  $ 0.18     $ 0.18     $ 0.18     $ 0.18     $ 0.18  
                                         
                                         
Selected Statistical Information
                                         
   
Quarters Ended
 
   
June 30,
   
March 31,
   
December 31,
   
September 30,
   
June 30,
 
      2011       2011       2010       2010       2010  
                                         
Return on average equity (A)
    28.2 %     27.9 %     27.5 %     25.9 %     23.5 %
Return on average common equity (A)
    27.9 %     27.6 %     27.2 %     25.6 %     23.2 %
Return on average tangible common equity (A)
    36.1 %     35.6 %     35.1 %     33.1 %     30.0 %
Common shares outstanding (millions)
    1,193       1,202       1,197       1,204       1,202  
Book value per common share
  $ 15.26     $ 14.54     $ 13.56     $ 13.22     $ 12.08  
Shareholders' equity (billions)
  $ 18.2     $ 17.5     $ 16.2     $ 15.9     $ 14.5  

(A) Refer to Appendix I for components of return on average equity, return on average common equity and return on average tangible common equity, a non-GAAP measure.

 
9

 

(Preliminary)
                             
American Express Company
Selected Statistical Information
   
                               
(Billions, except percentages and where indicated)
                             
   
Quarters Ended
 
   
June 30,
   
March 31,
   
December 31,
   
September 30,
   
June 30,
 
   
2011
   
2011
   
2010
   
2010
   
2010
 
Card billed business (A):
                             
United States
  $ 136.8     $ 124.1     $ 131.1     $ 120.5     $ 119.7  
Outside the United States
    70.8       63.8       66.6       58.8       55.6  
Total
  $ 207.6     $ 187.9     $ 197.7     $ 179.3     $ 175.3  
Total cards-in-force (millions) (B):
                                       
United States
    49.8       49.4       48.9       48.1       49.0  
Outside the United States
    44.2       43.0       42.1       40.9       39.9  
Total
    94.0       92.4       91.0       89.0       88.9  
Basic cards-in-force (millions) (B) (C):
                                       
United States
    38.7       38.3       37.9       37.2       37.9  
Outside the United States
    35.3       34.4       33.7       32.6       31.8  
Total
    74.0       72.7       71.6       69.8       69.7  
                                         
Average discount rate (D)
    2.54 %     2.55 %     2.52 %     2.56 %     2.56 %
Average basic cardmember spending (dollars) (E)
  $ 3,767     $ 3,438     $ 3,629     $ 3,330     $ 3,288  
Average fee per card (dollars) (E)
  $ 39     $ 39     $ 38     $ 38     $ 37  
Average fee per card adjusted (dollars) (E)
  $ 43     $ 42     $ 42     $ 41     $ 41  

(A) Card billed business includes activities (including cash advances) related to proprietary cards, cards issued under network partnership agreements (non-proprietary billed business), and certain insurance fees charged on proprietary cards.  In-store spend activity within retail co-brand portfolios in Global Network Services, from which the Company earns no revenue, is not included in non-proprietary billed business.  Card billed business is reflected in the United States or outside the United States based on where the cardmember is domiciled.

(B) Total cards-in-force represents the number of cards that are issued and outstanding.  Proprietary basic consumer cards-in-force includes basic cards issued to the primary account owner and does not include additional supplemental cards issued on that account.  Proprietary basic small business and corporate cards-in-force include basic and supplemental cards issued to employee cardmembers.  Non-proprietary cards-in-force includes all cards that are issued and outstanding under network partnership agreements, except for retail co-brand cardmember accounts which have no out-of-store spend activity during the prior 12 month period.

(C) Prior to and including the fourth quarter of 2010, the Company did not have the data necessary to separately report Basic and Supplementary cards-in-force (CIF) for Global Network Services; therefore, all cards-in-force for Global Network Services was reported as Basic CIF. Starting in the first quarter of 2011, as the necessary data became available, the Company began to separately report Basic and Supplementary CIF for Global Network Services.  The Company has accordingly revised prior periods to conform with the current period presentation.

(D) This calculation is designed to reflect pricing at merchants accepting general purpose American Express cards.  It represents the percentage of billed business (both proprietary and Global Network Services) retained by the Company from merchants it acquires, prior to payments to third parties unrelated to merchant acceptance.

(E) Average basic cardmember spending and average fee per card are computed from proprietary card activities only.  Average fee per card is computed based on net card fees, including the amortization of deferred direct acquisition costs, plus card fees included in interest and fees on loans (including related amortization of deferred direct acquisition costs), divided by average worldwide proprietary cards-in-force.  The card fees related to cardmember loans included in interest and fees on loans were $68 million for the quarter ended June 30, 2011, $64 million for the quarter ended March 31, 2011, $63 million for the quarter ended December 31, 2010, $58 million for the quarter ended September 30, 2010 and $48 million for the quarter ended June 30, 2010.  The adjusted average fee per card, a non-GAAP measure, is computed in the same manner, but excludes amortization of deferred direct acquisition costs (a portion of which is charge card related and included in net card fees and a portion of which is lending related and included in interest and fees on loans).  The amount of amortization excluded for these periods were $56 million for the quarter ended June 30, 2011, $54 million for the quarter ended March 31, 2011, $51 million for the quarter ended December 31, 2010, $49 million for the quarter ended September 30, 2010 and $56 million for the quarter ended June 30, 2010.  The Company presents adjusted average fee per card because the Company believes this metric presents a useful indicator of card fee pricing across a range of its proprietary card products.

 
10

 

(Preliminary)
     
American Express Company
 
Selected Statistical Information (continued)
 
   
                               
(Billions, except percentages and where indicated)
                             
   
Quarters Ended
 
   
June 30,
   
March 31,
   
December 31,
   
September 30,
   
June 30,
 
   
2011
   
2011
   
2010
   
2010
   
2010
 
                               
Worldwide cardmember receivables:
                             
Total receivables
  $ 40.1     $ 37.7     $ 37.3     $ 35.1     $ 34.6  
Loss reserves (millions):
                                       
Beginning balance
  $ 421     $ 386     $ 364     $ 440     $ 498  
Provisions for losses on authorized transactions (A)
    119       160       147       53       55  
Net write-offs
    (128 )     (132 )     (117 )     (116 )     (121 )
Other
    3       7       (8 )     (13 )     8  
Ending balance
  $ 415     $ 421     $ 386     $ 364     $ 440  
% of receivables
    1.0 %     1.1 %     1.0 %     1.0 %     1.3 %
Net write-off rate (principal only) - USCS (B)
    1.5 %     1.7 %     1.4 %     1.6 %     1.6 %
Net write-off rate (principal and fees) - USCS (B)
    1.7 %     1.8 %     1.6 %     1.8 %     1.8 %
30 days past due as a % of total - USCS
    1.7 %     1.8 %     1.5 %     1.7 %     1.5 %
Net loss ratio (as a % of charge volume) - ICS/GCS
    0.09 %     0.09 %     0.09 %     0.09 %     0.10 %
90 days past billing as a % of total - ICS/GCS
    0.8 %     0.8 %     0.9 %     0.8 %     1.0 %
                                         
Worldwide cardmember loans:
                                       
Total loans
  $ 58.7     $ 57.8     $ 60.9     $ 57.2     $ 57.3  
30 days past due loans as a % of total
    1.6 %     1.9 %     2.1 %     2.5 %     2.8 %
Loss reserves (millions):
                                       
Beginning balance
  $ 2,921     $ 3,646     $ 4,318     $ 4,866     $ 5,314  
Provisions for losses on authorized transactions
    146       (139 )     16       239       520  
Net write-offs - principal
    (457 )     (535 )     (630 )     (728 )     (867 )
Net write-offs - interest and fees
    (54 )     (61 )     (72 )     (81 )     (92 )
Other
    4       10       14       22       (9 )
Ending balance
  $ 2,560     $ 2,921     $ 3,646     $ 4,318     $ 4,866  
Ending Reserves - principal
  $ 2,488     $ 2,839     $ 3,551     $ 4,210     $ 4,743  
Ending Reserves - interest and fees
  $ 72     $ 82     $ 95     $ 108     $ 123  
% of loans
    4.4 %     5.1 %     6.0 %     7.5 %     8.5 %
% of past due
    273 %     263 %     287 %     302 %     307 %
Average loans
  $ 58.5     $ 58.5     $ 58.5     $ 57.4     $ 57.5  
Net write-off rate (principal only) (B)
    3.1 %     3.7 %     4.3 %     5.1 %     6.0 %
Net write-off rate (principal, interest and fees) (B)
    3.5 %     4.1 %     4.8 %     5.6 %     6.7 %
Net interest income divided by average loans (C) (D)
    7.9 %     7.9 %     8.1 %     8.2 %     8.3 %
Net interest yield on cardmember loans (C)
    9.0 %     9.2 %     9.3 %     9.5 %     9.6 %
 
(A)  Represents loss provisions for cardmember receivables consisting of principal (resulting from authorized transactions) and fee reserve components.
 
(B)  The Company presents a net write-off rate based on principal losses only (i.e., excluding interest and/or fees) to be consistent with industry convention.  In addition, because the Company's practice is to include uncollectible interest and/or fees as part of its total provision for losses, a net write-off rate including principal, interest and/or fees is also presented.
 
(C)  See Appendix III for calculations of net interest yield on cardmember loans, a non-GAAP measure, and net interest income divided by average loans, a GAAP measure.  The Company believes net interest yield on cardmember loans is useful to investors because it provides a measure of profitability of the Company’s cardmember loan portfolio.

(D)  This calculation includes elements of total interest income and total interest expense that are not attributable to the cardmember loan portfolio, and thus is not representative of net interest yield on cardmember loans. The calculation includes interest income and interest expense attributable to investment securities and other interest-bearing deposits as well as to cardmember loans, and interest expense attributable to other activities, including cardmember receivables.

 
11

 
 
(Preliminary)
                 
U.S. Card Services
Selected Income Statement Data
   
(Millions)
                 
   
Quarters Ended
       
   
June 30,
   
Percentage
 
   
2011
   
2010
   
Inc/(Dec)
 
                   
Revenues
                 
Discount revenue, net card fees and other
  $ 2,696     $ 2,496       8 %
Interest income
    1,263       1,315       (4 )
Interest expense
    200       204       (2 )
Net interest income
    1,063       1,111       (4 )
Total revenues net of interest expense
    3,759       3,607       4  
Provisions for losses
    228       519       (56 )
Total revenues net of interest expense after provisions for losses
    3,531       3,088       14  
Expenses
                       
Marketing, promotion, rewards and cardmember services
    1,689       1,410       20  
Salaries and employee benefits and other operating expenses
    942       857       10  
Total
    2,631       2,267       16  
Pretax segment income
    900       821       10  
Income tax provision
    235       305       (23 )
Segment income
  $ 665     $ 516       29  
 
 
12

 
 
(Preliminary)
                 
U.S. Card Services
Selected Statistical Information
   
                   
(Billions, except percentages and where indicated)
                 
    Quarters Ended        
   
June 30,
   
Percentage
 
   
2011
   
2010
   
Inc/(Dec)
 
                   
Card billed business
  $ 106.8     $ 94.6       13 %
Total cards-in-force (millions)
    40.4       39.6       2 %
Basic cards-in-force (millions)
    30.1       29.5       2 %
Average basic cardmember spending (dollars)
  $ 3,567     $ 3,212       11 %
                         
U.S. Consumer Travel:
                       
Travel sales (millions)
  $ 1,000     $ 840       19 %
Travel commissions and fees/sales
    8.4 %     7.9 %        
                         
Total segment assets
  $ 85.8     $ 80.8       6 %
Segment capital (millions) (A)
  $ 8,155     $ 5,997       36 %
Return on average segment capital (B)
    34.4 %     26.4 %        
Return on average tangible segment capital (B)
    36.6 %     28.7 %        
                         
Cardmember receivables:
                       
Total receivables
  $ 19.2     $ 17.3       11 %
30 days past due as a % of total
    1.7 %     1.8 %        
Average receivables
  $ 18.4     $ 17.1       8 %
Net write-off rate (principal only) (C)
    1.5 %     1.6 %        
Net write-off rate (principal and fees) (C)     1.7 %     1.8  %        
                         
Cardmember loans:
                       
Total loans
  $ 49.9     $ 49.0       2 %
30 days past due loans as a % of total
    1.5 %     2.7 %        
Average loans
  $ 49.7     $ 49.1       1 %
Net write-off rate (principal only) (C)
    3.2 %     6.2 %        
Net write-off rate (principal, interest and fees) (C)
    3.5 %     6.8 %        
Net interest income divided by average loans (D) (E)
    8.6 %     9.1 %        
Net interest yield on cardmember loans (D)
    8.7 %     9.3 %        

(A) Segment capital represents capital allocated to a segment based upon specific business operational needs, risk measures, and regulatory capital requirements.

(B) Refer to Appendix II for components of return on average segment capital and return on average tangible segment capital, a non-GAAP measure.
 
(C) The Company presents a net write-off rate based on principal losses only (i.e., excluding interest and/or fees) to be consistent with industry convention.  In addition, because the Company's practice is to include uncollectible interest and/or fees as part of its total provision for losses, a net write-off rate including principal, interest and/or fees is also presented.
 
(D) See Appendix IV for calculations of net interest yield on cardmember loans, a non-GAAP measure, and net interest income divided by average loans, a GAAP measure.  The Company believes net interest yield on cardmember loans is useful to investors because it provides a measure of profitability of the Company’s cardmember loan portfolio.

(E) This calculation includes elements of total interest income and total interest expense that are not attributable to the cardmember loan portfolio, and thus is not representative of net interest yield on cardmember loans. The calculation includes interest income and interest expense attributable to investment securities and other interest-bearing deposits as well as to cardmember loans, and interest expense attributable to other activities, including cardmember receivables.

 
13

 

(Preliminary)
     
U.S. Card Services
Selected Income Statement Data
   
(Millions)
                             
   
Quarters Ended
 
   
June 30,
   
March 31,
   
December 31,
   
September 30,
   
June 30,
 
   
2011
   
2011
   
2010
   
2010
   
2010
 
                               
Revenues
                             
Discount revenue, net card fees and other
  $ 2,696     $ 2,486     $ 2,606     $ 2,501     $ 2,496  
Interest income
    1,263       1,294       1,330       1,334       1,315  
Interest expense
    200       203       208       210       204  
Net interest income
    1,063       1,091       1,122       1,124       1,111  
Total revenues net of interest expense
    3,759       3,577       3,728       3,625       3,607  
Provisions for losses
    228       47       111       274       519  
Total revenues net of interest expense after provisions for losses
    3,531       3,530       3,617       3,351       3,088  
Expenses
                                       
Marketing, promotion, rewards and cardmember services
    1,689       1,718       1,533       1,477       1,410  
Salaries and employee benefits and other operating expenses
    942       902       1,025       903       857  
Total
    2,631       2,620       2,558       2,380       2,267  
Pretax segment income
    900       910       1,059       971       821  
Income tax provision
    235       355       359       376       305  
Segment income
  $ 665     $ 555     $ 700     $ 595     $ 516  
 
 
14

 
 
(Preliminary)
                             
U.S. Card Services
Selected Statistical Information
   
                               
(Billions, except percentages and where indicated)
                 
   
Quarters Ended
 
   
June 30,
   
March 31,
   
December 31,
   
September 30,
   
June 30,
 
   
2011
   
2011
   
2010
   
2010
   
2010
 
                               
Card billed business
  $ 106.8     $ 96.1     $ 103.4     $ 95.2     $ 94.6  
Total cards-in-force (millions)
    40.4       40.1       39.9       39.9       39.6  
Basic cards-in-force (millions)
    30.1       29.8       29.7       29.7       29.5  
Average basic cardmember spending (dollars)
  $ 3,567     $ 3,231     $ 3,480     $ 3,219     $ 3,212  
                                         
U.S. Consumer Travel:
                                       
Travel sales
  $ 1.0     $ 0.8     $ 0.7     $ 0.8     $ 0.8  
Travel commissions and fees/sales
    8.4 %     7.9 %     8.8 %     8.6 %     7.9 %
                                         
Total segment assets
  $ 85.8     $ 81.2     $ 91.3     $ 81.1     $ 80.8  
Segment capital (A)
  $ 8.2     $ 8.0     $ 7.4     $ 7.0     $ 6.0  
Return on average segment capital (B)
    34.4 %     35.1 %     35.0 %     32.5 %     26.4 %
Return on average tangible segment capital (B)
    36.6 %     37.6 %     37.8 %     35.1 %     28.7 %
                                         
Cardmember receivables:
                                       
Total receivables
  $ 19.2     $ 17.6     $ 19.2     $ 16.5     $ 17.3  
30 days past due as a % of total
    1.7 %     1.8 %     1.5 %     1.7 %     1.5 %
Average receivables
  $ 18.4     $ 17.9     $ 17.5     $ 16.9     $ 17.1  
Net write-off rate (principal only) (C)
    1.5 %     1.7 %     1.4 %     1.6 %     1.6 %
Net write-off rate (principal and fees) (C)
    1.7     1.8     1.6     1.8     1.8
                                         
Cardmember loans:
                                       
Total loans
  $ 49.9     $ 49.2     $ 51.6     $ 48.7     $ 49.0  
30 days past due loans as a % of total
    1.5 %     1.8 %     2.1 %     2.5 %     2.7 %
Average loans
  $ 49.7     $ 49.6     $ 49.8     $ 49.1     $ 49.1  
Net write-off rate (principal only) (C)
    3.2 %     3.7 %     4.4 %     5.2 %     6.2 %
Net write-off rate (principal, interest and fees) (C)
    3.5 %     4.1 %     4.8 %     5.7 %     6.8 %
Net interest income divided by average loans (D) (E)
    8.6 %     8.9 %     8.9 %     9.1 %     9.1 %
Net interest yield on cardmember loans (D)
    8.7 %     9.1 %     9.1 %     9.3 %     9.3 %

(A) Segment capital represents capital allocated to a segment based upon specific business operational needs, risk measures, and regulatory capital requirements.

(B) Refer to Appendix II for components of return on average segment capital and return on average tangible segment capital, a non-GAAP measure.

(C)  The Company presents a net write-off rate based on principal losses only (i.e., excluding interest and/or fees) to be consistent with industry convention.  In addition, because the Company's practice is to include uncollectible interest and/or fees as part of its total provision for losses, a net write-off rate including principal, interest and/or fees is also presented.
 
(D)  See Appendix IV for calculations of net interest yield on cardmember loans, a non-GAAP measure, and net interest income divided by average loans, a GAAP measure.  The Company believes net interest yield on cardmember loans is useful to investors because it provides a measure of profitability of the Company’s cardmember loan portfolio.

(E) This calculation includes elements of total interest income and total interest expense that are not attributable to the cardmember loan portfolio, and thus is not representative of net interest yield on cardmember loans. The calculation includes interest income and interest expense attributable to investment securities and other interest-bearing deposits as well as to cardmember loans, and interest expense attributable to other activities, including cardmember receivables.

 
15

 

(Preliminary)
                 
International Card Services
Selected Income Statement Data
   
(Millions)
                 
   
Quarters Ended
       
   
June 30,
   
Percentage
 
   
2011
   
2010
   
Inc/(Dec)
 
                   
Revenues
                 
Discount revenue, net card fees and other
  $ 1,112     $ 864       29 %
Interest income
    347       342       1  
Interest expense
    108       99       9  
Net interest income
    239       243       (2 )
Total revenues net of interest expense
    1,351       1,107       22  
Provisions for losses
    78       90       (13 )
Total revenues net of interest expense after provisions for losses
    1,273       1,017       25  
Expenses
                       
Marketing, promotion, rewards and cardmember services
    493       376       31  
Salaries and employee benefits and other operating expenses
    584       450       30  
Total
    1,077       826       30  
Pretax segment income
    196       191       3  
Income tax provision
    35       36       (3 )
Segment income
  $ 161     $ 155       4  
 
 
16

 

(Preliminary)
                 
International Card Services
Selected Statistical Information
   
                   
(Billions, except percentages and where indicated)
                 
    Quarters Ended        
   
June 30,
   
Percentage
 
   
2011
   
2010
   
Inc/(Dec)
 
                   
Card billed business
  $ 31.5     $ 25.5       24 %
Total cards-in-force (millions)
    15.1       15.0       1 %
Basic cards-in-force (millions)
    10.4       10.4       - %
Average basic cardmember spending (dollars)
  $ 3,032     $ 2,449       24 %
                         
International Consumer Travel:
                       
Travel sales (millions)
  $ 328     $ 262       25 %
Travel commissions and fees/sales
    7.6 %     8.0 %        
                         
Total segment assets
  $ 28.2     $ 20.6       37 %
Segment capital (millions) (A)
  $ 3,041     $ 2,022       50 %
Return on average segment capital (B)
    24.1 %     22.8 %        
Return on average tangible segment capital (B)
    40.1 %     30.7 %        
                         
Cardmember receivables:
                       
Total receivables
  $ 6.9     $ 5.6       23 %
90 days past billing as a % of total
    1.0 %     1.0 %        
Net loss ratio (as a % of charge volume)
    0.15 %     0.15 %        
                         
Cardmember loans:
                       
Total loans
  $ 8.8     $ 8.3       6 %
30 days past due loans as a % of total
    2.1 %     3.0 %        
Average loans
  $ 8.8     $ 8.3       6 %
Net write-off rate (principal only) (C)
    2.9 %     4.9 %        
Net write-off rate (principal, interest and fees) (C)
    3.6 %     5.8 %        
Net interest income divided by average loans (D) (E)
    10.9 %     11.7 %        
Net interest yield on cardmember loans (D)
    10.7 %     11.4 %        

(A) Segment capital represents capital allocated to a segment based upon specific business operational needs, risk measures, and regulatory capital requirements.

(B) Refer to Appendix II for components of return on average segment capital and return on average tangible segment capital, a non-GAAP measure.
 
(C) The Company presents a net write-off rate based on principal losses only (i.e., excluding interest and/or fees) to be consistent with industry convention.  In addition, because the Company's practice is to include uncollectible interest and/or fees as part of its total provision for losses, a net write-off rate including principal, interest and/or fees is also presented.

(D) See Appendix IV for calculations of net interest yield on cardmember loans, a non-GAAP measure, and net interest income divided by average loans, a GAAP measure.  The Company believes net interest yield on cardmember loans is useful to investors because it provides a measure of profitability of the Company’s cardmember loan portfolio.

(E) This calculation includes elements of total interest income and total interest expense that are not attributable to the cardmember loan portfolio, and thus is not representative of net interest yield on cardmember loans. The calculation includes interest income and interest expense attributable to investment securities and other interest-bearing deposits as well as to cardmember loans, and interest expense attributable to other activities, including cardmember receivables.

 
17

 

(Preliminary)
     
International Card Services
Selected Income Statement Data
   
(Millions)
                             
   
Quarters Ended
 
   
June 30,
   
March 31,
   
December 31,
   
September 30,
   
June 30,
 
   
2011
   
2011
   
2010
   
2010
   
2010
 
                               
Revenues
                             
Discount revenue, net card fees and other
  $ 1,112     $ 989     $ 1,010     $ 926     $ 864  
Interest income
    347       325       346       342       342  
Interest expense
    108       106       118       105       99  
Net interest income
    239       219       228       237       243  
Total revenues net of interest expense
    1,351       1,208       1,238       1,163       1,107  
Provisions for losses
    78       5       80       64       90  
Total revenues net of interest expense after provisions for losses
    1,273       1,203       1,158       1,099       1,017  
Expenses
                                       
Marketing, promotion, rewards and cardmember services
    493       407       458       428       376  
Salaries and employee benefits and other operating expenses
    584       556       598       540       450  
Total
    1,077       963       1,056       968       826  
Pretax segment income
    196       240       102       131       191  
Income tax provision (benefit)
    35       51       3       (13 )     36  
Segment income
  $ 161     $ 189     $ 99     $ 144     $ 155  
 
 
18

 

(Preliminary)
                             
International Card Services
Selected Statistical Information
   
                               
(Billions, except percentages and where indicated)
         
   
Quarters Ended
 
   
June 30,
   
March 31,
   
December 31,
   
September 30,
   
June 30,
 
   
2011
   
2011
   
2010
   
2010
   
2010
 
                               
Card billed business
  $ 31.5     $ 28.4     $ 30.9     $ 27.1     $ 25.5  
Total cards-in-force (millions)
    15.1       15.0       15.0       15.0       15.0  
Basic cards-in-force (millions)
    10.4       10.4       10.4       10.4       10.4  
Average basic cardmember spending (dollars)
  $ 3,032     $ 2,735     $ 2,971     $ 2,609     $ 2,449  
                                         
International Consumer Travel:
                                       
Travel sales
  $ 0.3     $ 0.3     $ 0.3     $ 0.3     $ 0.3  
Travel commissions and fees/sales
    7.6 %     7.6 %     8.7 %     7.9 %     8.0 %
                                         
Total segment assets
  $ 28.2     $ 26.7     $ 25.3     $ 21.9     $ 20.6  
Segment capital (A)
  $ 3.0     $ 3.0     $ 2.2     $ 2.1     $ 2.0  
Return on average segment capital (B)
    24.1 %     25.8 %     25.1 %     23.6 %     22.8 %
Return on average tangible segment capital (B)
    40.1 %     39.4 %     34.8 %     32.1 %     30.7 %
                                         
Cardmember receivables:
                                       
Total receivables
  $ 6.9     $ 6.5     $ 6.7     $ 6.2     $ 5.6  
90 days past billing as a % of total
    1.0 %     1.0 %     1.0 %     1.0 %     1.0 %
Net loss ratio (as a % of charge volume)
    0.15 %     0.15 %     0.15 %     0.14 %     0.15 %
                                         
Cardmember loans:
                                       
Total loans
  $ 8.8     $ 8.5     $ 9.3     $ 8.5     $ 8.3  
30 days past due loans as a % of total
    2.1 %     2.4 %     2.3 %     2.8 %     3.0 %
Average loans
  $ 8.8     $ 8.8     $ 8.7     $ 8.3     $ 8.3  
Net write-off rate (principal only) (C)
    2.9 %     3.2 %     4.0 %     4.3 %     4.9 %
Net write-off rate (principal, interest and fees) (C)
    3.6 %     3.9 %     4.7 %     5.1 %     5.8 %
Net interest income divided by average loans (D) (E)
    10.9 %     10.1 %     10.4 %     11.3 %     11.7 %
Net interest yield on cardmember loans (D)
    10.7 %     10.0 %     10.6 %     11.1 %     11.4 %
 
(A) Segment capital represents capital allocated to a segment based upon specific business operational needs, risk measures, and regulatory capital requirements.

(B) Refer to Appendix II for components of return on average segment capital and return on average tangible segment capital, a non-GAAP measure.

(C) The Company presents a net write-off rate based on principal losses only (i.e., excluding interest and/or fees) to be consistent with industry convention.  In addition, because the Company's practice is to include uncollectible interest and/or fees as part of its total provision for losses, a net write-off rate including principal, interest and/or fees is also presented.

(D) See Appendix IV for calculations of net interest yield on cardmember loans, a non-GAAP measure, and net interest income divided by average loans, a GAAP measure.  The Company believes net interest yield on cardmember loans is useful to investors because it provides a measure of profitability of the Company’s cardmember loan portfolio.

(E) This calculation includes elements of total interest income and total interest expense that are not attributable to the cardmember loan portfolio, and thus is not representative of net interest yield on cardmember loans. The calculation includes interest income and interest expense attributable to investment securities and other interest-bearing deposits as well as to cardmember loans, and interest expense attributable to other activities, including cardmember receivables.

 
19

 

(Preliminary)
                 
Global Commercial Services
Selected Income Statement Data
   
(Millions)
                 
   
Quarters Ended
       
   
June 30,
   
Percentage
 
   
2011
   
2010
   
Inc/(Dec)
 
                   
Revenues
                 
Discount revenue, net card fees and other
  $ 1,259     $ 1,076       17 %
Interest income
    2       2       -  
Interest expense
    70       55       27  
Net interest expense
    (68 )     (53 )     28  
Total revenues net of interest expense
    1,191       1,023       16  
Provisions for losses
    35       28       25  
Total revenues net of interest expense after provisions for losses
    1,156       995       16  
Expenses
                       
Marketing, promotion, rewards and cardmember services
    138       104       33  
Salaries and employee benefits and other operating expenses
    753       658       14  
Total
    891       762       17  
Pretax segment income
    265       233       14  
Income tax provision
    88       121       (27 )
Segment income
  $ 177     $ 112       58  

 
20

 

(Preliminary)
                 
Global Commercial Services
Selected Statistical Information
   
                   
(Billions, except percentages and where indicated)
 
   
Quarters Ended
       
   
June 30,
   
Percentage
 
   
2011
   
2010
   
Inc/(Dec)
 
                   
Card billed business
  $ 39.3     $ 32.9       19 %
Total cards-in-force (millions)
    7.1       7.0       1 %
Basic cards-in-force (millions)
    7.1       7.0       1 %
Average basic cardmember spending (dollars)
  $ 5,533     $ 4,712       17 %
                         
Global Corporate Travel:
                       
Travel sales
  $ 5.3     $ 4.6       15 %
Travel commissions and fees/sales
    7.8 %     7.6 %        
                         
Total segment assets
  $ 20.3     $ 17.4       17 %
Segment capital (millions) (A)
  $ 3,794     $ 3,509       8 %
Return on average segment capital (B)
    16.9 %     10.9 %        
Return on average tangible segment capital (B)
    35.4 %     23.6 %        
                         
Cardmember receivables:
                       
Total receivables
  $ 13.8     $ 11.5       20 %
90 days past billing as a % of total
    0.7 %     1.0 %        
Net loss ratio (as a % of charge volume)
    0.06 %     0.06 %        

(A) Segment capital represents capital allocated to a segment based upon specific business operational needs, risk measures, and regulatory capital requirements.

(B) Refer to Appendix II for components of return on average segment capital and return on average tangible segment capital, a non-GAAP measure.

 
21

 

(Preliminary)
     
Global Commercial Services
Selected Income Statement Data
   
(Millions)
                             
   
Quarters Ended
 
   
June 30,
   
March 31,
   
December 31,
   
September 30,
   
June 30,
 
   
2011
   
2011
   
2010
   
2010
   
2010
 
                               
Revenues
                             
Discount revenue, net card fees and other
  $ 1,259     $ 1,177     $ 1,130     $ 1,128     $ 1,076  
Interest income
    2       2       2       2       2  
Interest expense
    70       58       65       58       55  
Net interest expense
    (68 )     (56 )     (63 )     (56 )     (53 )
Total revenues net of interest expense
    1,191       1,121       1,067       1,072       1,023  
Provisions for losses
    35       23       30       21       28  
Total revenues net of interest expense after provisions for losses
    1,156       1,098       1,037       1,051       995  
Expenses
                                       
Marketing, promotion, rewards and cardmember services
    138       125       112       109       104  
Salaries and employee benefits and other operating expenses
    753       708       785       716       658  
Total
    891       833       897       825       762  
Pretax segment income
    265       265       140       226       233  
Income tax provision
    88       81       37       76       121  
Segment income
  $ 177     $ 184     $ 103     $ 150     $ 112  
 
 
22

 

(Preliminary)
                             
Global Commercial Services
Selected Statistical Information
   
                               
(Billions, except percentages and where indicated)
               
   
Quarters Ended
 
   
June 30,
   
March 31,
   
December 31,
   
September 30,
   
June 30,
 
   
2011
   
2011
   
2010
   
2010
   
2010
 
                               
Card billed business
  $ 39.3     $ 36.6     $ 35.9     $ 33.2     $ 32.9  
Total cards-in-force (millions)
    7.1       7.1       7.1       7.0       7.0  
Basic cards-in-force (millions)
    7.1       7.1       7.1       7.0       7.0  
Average basic cardmember spending (dollars)
  $ 5,533     $ 5,175     $ 5,083     $ 4,734     $ 4,712  
                                         
Global Corporate Travel:
                                       
Travel sales
  $ 5.3     $ 4.9     $ 4.6     $ 4.2     $ 4.6  
Travel commissions and fees/sales
    7.8 %     7.4 %     8.3 %     9.3 %     7.6 %
                                         
Total segment assets
  $ 20.3     $ 20.5     $ 18.1     $ 18.4     $ 17.4  
Segment capital (A)
  $ 3.8     $ 3.6     $ 3.7     $ 3.6     $ 3.5  
Return on average segment capital (B)
    16.9 %     15.5 %     12.6 %     12.3 %     10.9 %
Return on average tangible segment capital (B)
    35.4 %     33.5 %     27.1 %     26.6 %     23.6 %
                                         
Cardmember receivables:
                                       
Total receivables
  $ 13.8     $ 13.3     $ 11.3     $ 12.2     $ 11.5  
90 days past billing as a % of total
    0.7 %     0.7 %     0.8 %     0.8 %     1.0 %
Net loss ratio (as a % of charge volume)
    0.06 %     0.06 %     0.06 %     0.06 %     0.06 %

(A) Segment capital represents capital allocated to a segment based upon specific business operational needs, risk measures, and regulatory capital requirements.

(B) Refer to Appendix II for components of return on average segment capital and return on average tangible segment capital, a non-GAAP measure.

 
23

 
 
(Preliminary)
                 
Global Network & Merchant Services
Selected Income Statement Data
   
(Millions)
                 
   
Quarters Ended
       
   
June 30,
   
Percentage
 
   
2011
   
2010
   
Inc/(Dec)
 
Revenues
                 
Discount revenue, fees and other
  $ 1,183     $ 1,004       18 %
Interest income
    1       1       -  
Interest expense
    (55 )     (46 )     20  
Net interest income
    56       47       19  
Total revenues net of interest expense
    1,239       1,051       18  
Provisions for losses
    13       12       8  
Total revenues net of interest expense after provisions for losses
    1,226       1,039       18  
Expenses
                       
Marketing, promotion, rewards and cardmember services
    213       209       2  
Salaries and employee benefits and other operating expenses
    526       425       24  
Total
    739       634       17  
Pretax segment income
    487       405       20  
Income tax provision
    163       144       13  
Segment income
  $ 324     $ 261       24  
 
 
24

 

(Preliminary)
                 
Global Network & Merchant Services
Selected Statistical Information
   
                   
(Billions, except percentages and where indicated)
 
Quarters Ended
       
   
June 30,
   
Percentage
 
   
2011
   
2010
   
Inc/(Dec)
 
                   
Global Card billed business (A)
  $ 207.6     $ 175.3       18 %
                         
Global Network & Merchant Services:
                       
Total segment assets
  $ 16.7     $ 11.3       48 %
Segment capital (millions) (B)
  $ 1,955     $ 1,762       11 %
Return on average segment capital (C)
    61.5 %     63.8 %        
Return on average tangible segment capital (C)
    66.5 %     65.3 %        
                         
Global Network Services (D):
                       
Card billed business
  $ 29.3     $ 21.6       36 %
Total cards-in-force (millions)
    31.4       27.3       15 %

(A) Global Card billed business includes activities (including cash advances) related to proprietary cards, cards issued under network partnership agreements (non-proprietary billed business), and certain insurance fees charged on proprietary cards.  In-store spend activity within retail co-brand portfolios in Global Network Services, from which the Company earns no revenue, is not included in non-proprietary billed business.
 
(B) Segment capital represents capital allocated to a segment based upon specific business operational needs, risk measures, and regulatory capital requirements.

(C) Refer to Appendix II for components of return on average segment capital and return on average tangible segment capital, a non-GAAP measure.

(D) Since third quarter of 2010, for non-proprietary retail co-brand partners, Global Network Services metrics exclude cardmember accounts which have no out-of-store spend activity during the prior 12 month period.

 
25

 

(Preliminary)
     
Global Network & Merchant Services
Selected Income Statement Data
   
(Millions)
                             
   
Quarters Ended
 
   
June 30,
   
March 31,
   
December 31,
   
September 30,
   
June 30,
 
   
2011
   
2011
   
2010
   
2010
   
2010
 
Revenues
                             
Discount revenue, fees and other
  $ 1,183     $ 1,088     $ 1,115     $ 1,048     $ 1,004  
Interest income
    1       1       1       1       1  
Interest expense
    (55 )     (48 )     (56 )     (51 )     (46 )
Net interest income
    56       49       57       52       47  
Total revenues net of interest expense
    1,239       1,137       1,172       1,100       1,051  
Provisions for losses
    13       21       15       13       12  
Total revenues net of interest expense after provisions for losses
    1,226       1,116       1,157       1,087       1,039  
Expenses
                                       
Marketing, promotion, rewards and cardmember services
    213       166       172       208       209  
Salaries and employee benefits and other operating expenses
    526       474       604       469       425  
Total
    739       640       776       677       634  
Pretax segment income
    487       476       381       410       405  
Income tax provision
    163       163       122       158       144  
Segment income
  $ 324     $ 313     $ 259     $ 252     $ 261  
 
 
26

 
 
(Preliminary)
     
Global Network & Merchant Services
Selected Statistical Information
   
                               
(Billions, except percentages and where indicated)
 
Quarters Ended
 
   
June 30,
   
March 31,
   
December 31,
   
September 30,
   
June 30,
 
   
2011
   
2011
   
2010
   
2010
   
2010
 
                               
Global Card billed business (A)
  $ 207.6     $ 187.9     $ 197.7     $ 179.3     $ 175.3  
                                         
Global Network & Merchant Services:
                                       
Total segment assets
  $ 16.7     $ 14.2     $ 13.6     $ 12.3     $ 11.3  
Segment capital (B)
  $ 2.0     $ 1.9     $ 1.9     $ 1.8     $ 1.8  
Return on average segment capital (C)
    61.5 %     62.1 %     61.6 %     61.2 %     63.8 %
Return on average tangible segment capital (C)
    66.5 %     66.1 %     64.3 %     62.7 %     65.3 %
                                         
Global Network Services (D):
                                       
Card billed business
  $ 29.3     $ 26.0     $ 26.9     $ 23.1     $ 21.6  
Total cards-in-force (millions)
    31.4       30.2       29.0       27.1       27.3  
 
(A) Global Card billed business includes activities (including cash advances) related to proprietary cards, cards issued under network partnership agreements (non-proprietary billed business), and certain insurance fees charged on proprietary cards.  In-store spend activity within retail co-brand portfolios in Global Network Services, from which the Company earns no revenue, is not included in non-proprietary billed business.

(B) Segment capital represents capital allocated to a segment based upon specific business operational needs, risk measures, and regulatory capital requirements.

(C) Refer to Appendix II for components of return on average segment capital and return on average tangible segment capital, a non-GAAP measure.

(D) Since third quarter of 2010, for non-proprietary retail co-brand partners, Global Network Services metrics exclude cardmember accounts which have no out-of-store spend activity during the prior 12 month period.

 
27

 
 
(Preliminary)
     
American Express Company
Components of Return on Average Equity (ROE), Return on Average Common Equity (ROCE),
and Return on Average Tangible Common Equity (ROTCE)
Appendix I
   
(Millions)
                             
   
For the Twelve Months Ended
 
   
June 30,
   
March 31,
   
December 31,
   
September 30,
   
June 30,
 
   
2011
   
2011
   
2010
   
2010
   
2010
 
                               
ROE
                             
                               
Net income
  $ 4,663     $ 4,349     $ 4,057     $ 3,711     $ 3,258  
Average shareholders' equity
  $ 16,508     $ 15,564     $ 14,755     $ 14,307     $ 13,863  
Return on average equity (A)
    28.2 %     27.9 %     27.5 %     25.9 %     23.5 %
                                         
Reconciliation of ROCE and ROTCE
                                       
                                         
Net income
  $ 4,663     $ 4,349     $ 4,057     $ 3,711     $ 3,258  
Preferred shares dividends and related accretion
    -       -       -       -       -  
Earnings allocated to participating share awards and other
    55       52       51       47       42  
Net income attributable to common shareholders
  $ 4,608     $ 4,297     $ 4,006     $ 3,664     $ 3,216  
                                         
Average shareholders' equity
  $ 16,508     $ 15,564     $ 14,755     $ 14,307     $ 13,863  
Average preferred shares
    -       -       -       -       -  
Average common shareholders' equity
  $ 16,508     $ 15,564     $ 14,755     $ 14,307     $ 13,863  
Average goodwill and other intangibles
    3,744       3,487       3,334       3,234       3,157  
Average tangible common shareholders' equity
  $ 12,764     $ 12,077     $ 11,421     $ 11,073     $ 10,706  
Return on average common equity (A)
    27.9 %     27.6 %     27.2 %     25.6 %     23.2 %
Return on average tangible common equity (B)
    36.1 %     35.6 %     35.1 %     33.1 %     30.0 %

(A)  Return on average equity and return on average common equity are calculated by dividing one year period net income/net income attributable to common shareholders by one year average total shareholders’ equity/average common shareholders' equity, respectively.

(B) Return on average tangible common equity is computed in the same manner as return on average common equity except the computation of average tangible common shareholders' equity, a non-GAAP measure, excludes from average total shareholders' equity, average goodwill and other intangibles of $3.7 billion for the quarter ended June 30, 2011, $3.5 billion for the quarter ended March 31, 2011, $3.3 billion for the quarter ended December 31, 2010, $3.2 billion for the quarter ended September 30, 2010 and $3.2 billion for the quarter ended June 30, 2010.  The Company believes that return on average tangible common equity is a useful measure of the profitability of its business.

 
28

 

(Preliminary)
     
American Express Company
Components of Return on Average Segment Capital (ROSC) and Return on Average Tangible Segment Capital (ROTSC)
Appendix II
   
(Millions)
                             
   
For the Twelve Months Ended
 
   
June 30,
   
March 31,
   
December 31,
   
September 30,
   
June 30,
 
   
2011
   
2011
   
2010
   
2010
   
2010
 
                               
U.S. Card Services
                             
Segment income
  $ 2,515     $ 2,366     $ 2,225     $ 1,936     $ 1,498  
Average segment capital
  $ 7,315     $ 6,746     $ 6,350     $ 5,966     $ 5,664  
Average goodwill and other intangibles
    446       457       459       454       447  
Average tangible segment capital
  $ 6,869     $ 6,289     $ 5,891     $ 5,512     $ 5,217  
Return on average segment capital (A)
    34.4 %     35.1 %     35.0 %     32.5 %     26.4 %
Return on average tangible segment capital (A)
    36.6 %     37.6 %     37.8 %     35.1 %     28.7 %
                                         
International Card Services
                                       
Segment income
  $ 593     $ 587     $ 537     $ 507     $ 495  
Average segment capital
  $ 2,464     $ 2,279     $ 2,136     $ 2,146     $ 2,174  
Average goodwill and other intangibles
    987       788       592       567       561  
Average tangible segment capital
  $ 1,477     $ 1,491     $ 1,544     $ 1,579     $ 1,613  
Return on average segment capital (A)
    24.1 %     25.8 %     25.1 %     23.6 %     22.8 %
Return on average tangible segment capital (A)
    40.1 %     39.4 %     34.8 %     32.1 %     30.7 %
                                         
Global Commercial Services
                                       
Segment income
  $ 614     $ 549     $ 450     $ 442     $ 388  
Average segment capital
  $ 3,628     $ 3,548     $ 3,581     $ 3,587     $ 3,571  
Average goodwill and other intangibles
    1,895       1,908       1,923       1,924       1,930  
Average tangible segment capital
  $ 1,733     $ 1,640     $ 1,658     $ 1,663     $ 1,641  
Return on average segment capital (A)
    16.9 %     15.5 %     12.6 %     12.3 %     10.9 %
Return on average tangible segment capital (A)
    35.4 %     33.5 %     27.1 %     26.6 %     23.6 %
                                         
Global Network & Merchant Services
                                       
Segment income
  $ 1,148     $ 1,085     $ 1,025     $ 966     $ 963  
Average segment capital
  $ 1,866     $ 1,746     $ 1,664     $ 1,578     $ 1,510  
Average goodwill and other intangibles
    140       105       70       37       36  
Average tangible segment capital
  $ 1,726     $ 1,641     $ 1,594     $ 1,541     $ 1,474  
Return on average segment capital (A)
    61.5 %     62.1 %     61.6 %     61.2 %     63.8 %
Return on average tangible segment capital (A)
    66.5 %     66.1 %     64.3 %     62.7 %     65.3 %
 
(A) Return on average segment capital is calculated by dividing one year period segment income by one year average segment capital.  Return on average tangible segment capital is computed in the same manner as return on average segment capital except the computation of average tangible segment capital, a non-GAAP measure, excludes average goodwill and other intangibles.  The Company believes that return on average tangible segment capital is a useful measure of the profitability of its business.

 
29

 

(Preliminary)
     
American Express Company
Net Interest Yield on Cardmember Loans
Appendix III
   
(Millions)
                             
   
Quarters Ended
 
   
June 30,
   
March 31,
   
December 31,
   
September 30,
   
June 30,
 
   
2011
   
2011
   
2010
   
2010
   
2010
 
                               
Net interest income
  $ 1,151     $ 1,134     $ 1,190     $ 1,184     $ 1,188  
Average loans (billions)
  $ 58.5     $ 58.5     $ 58.5     $ 57.4     $ 57.5  
Adjusted net interest income (A)
  $ 1,313     $ 1,326     $ 1,371     $ 1,381     $ 1,379  
Adjusted average loans (billions) (B)
  $ 58.2     $ 58.3     $ 58.4     $ 57.4     $ 57.4  
Net interest income divided by average loans (C)
    7.9 %     7.9 %     8.1 %     8.2 %     8.3 %
Net interest yield on cardmember loans (D)
    9.0 %     9.2 %     9.3 %     9.5 %     9.6 %

(A)  Represents net interest income allocated to the Company's cardmember loan portfolio excluding the impact of card fees on loans and balance transfer fees attributable to the Company's cardmember loans.

(B)  Represents average cardmember loans excluding the impact of deferred card fees, net of deferred direct acquisition costs of cardmember loans.

(C)  This calculation includes elements of total interest income and total interest expense that are not attributable to the cardmember loan portfolio, and thus is not representative of net interest yield on cardmember loans. The calculation includes interest income and interest expense attributable to investment securities and other interest-bearing deposits as well as to cardmember loans, and interest expense attributable to other activities, including cardmember receivables.

(D)  Net interest yield on cardmember loans, a non-GAAP measure, is computed by dividing adjusted net interest income by adjusted average loans, computed on an annualized basis.  The calculation of net interest yield on cardmember loans includes interest that is deemed uncollectible. For all presentations of net interest yield on cardmember loans, reserves and net write-offs related to uncollectible interest are recorded through provisions for losses - cardmember loans; therefore, such reserves and net write-offs are not included in the net interest yield calculation.

 
30

 

(Preliminary)
     
U. S. Card Services and International Card Services
Net Interest Yield on Cardmember Loans
Appendix IV
   
(Millions)
                             
   
Quarters Ended
 
   
June 30,
   
March 31,
   
December 31,
   
September 30,
   
June 30,
 
   
2011
   
2011
   
2010
   
2010
   
2010
 
USCS:
                             
Net interest income
  $ 1,063     $ 1,091     $ 1,122     $ 1,124     $ 1,111  
Average loans (billions)
  $ 49.7     $ 49.6     $ 49.8     $ 49.1     $ 49.1  
Adjusted net interest income (A)
  $ 1,080     $ 1,112     $ 1,143     $ 1,150     $ 1,145  
Adjusted average loans (billions) (B)
  $ 49.5     $ 49.6     $ 49.8     $ 49.2     $ 49.2  
Net interest income divided by average loans (C)
    8.6 %     8.9 %     8.9 %     9.1 %     9.1 %
Net interest yield on cardmember loans (D)
    8.7 %     9.1 %     9.1 %     9.3 %     9.3 %
                                         
ICS:
                                       
Net interest income
  $ 239     $ 219     $ 228     $ 237     $ 243  
Average loans (billions)
  $ 8.8     $ 8.8     $ 8.7     $ 8.3     $ 8.3  
Adjusted net interest income (A)
  $ 233     $ 214     $ 228     $ 231     $ 234  
Adjusted average loans (billions) (B)
  $ 8.7     $ 8.7     $ 8.5     $ 8.2     $ 8.2  
Net interest income divided by average loans (C)
    10.9 %     10.1 %     10.4 %     11.3 %     11.7 %
Net interest yield on cardmember loans (D)
    10.7 %     10.0 %     10.6 %     11.1 %     11.4 %

(A)  Represents net interest income allocated to the Company's cardmember loan portfolio excluding the impact of card fees on loans and balance transfer fees attributable to the Company's cardmember loans.

(B)  Represents average cardmember loans excluding the impact of deferred card fees, net of deferred direct acquisition costs of cardmember loans.

(C)  This calculation includes elements of total interest income and total interest expense that are not attributable to the cardmember loan portfolio, and thus is not representative of net interest yield on cardmember loans. The calculation includes interest income and interest expense attributable to investment securities and other interest-bearing deposits as well as to cardmember loans, and interest expense attributable to other activities, including cardmember receivables.

(D)  Net interest yield on cardmember loans, a non-GAAP measure, is computed by dividing adjusted net interest income by adjusted average loans, computed on an annualized basis.  The calculation of net interest yield on cardmember loans includes interest that is deemed uncollectible. For all presentations of net interest yield on cardmember loans, reserves and net write-offs related to uncollectible interest are recorded through provisions for losses - cardmember loans; therefore, such reserves and net write-offs are not included in the net interest yield calculation.

 
31