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CONDENSED CONSOLIDATED STATEMENTS OF INCOME (USD $)
In Millions, except Per Share data, unless otherwise specified
3 Months Ended 9 Months Ended
Sep. 30, 2012
Sep. 30, 2011
Sep. 30, 2012
Sep. 30, 2011
Revenues:        
Premiums $ 9,088 $ 8,852 $ 28,029 $ 26,468
Services 467 356 1,251 1,035
Investment income 96 93 289 273
Total revenues 9,651 9,301 29,569 27,776
Operating expenses:        
Benefits 7,467 7,147 23,469 21,761
Operating costs 1,408 1,361 4,175 3,810
Depreciation and amortization 75 67 218 201
Total operating expenses 8,950 8,575 27,862 25,772
Income from operations 701 726 1,707 2,004
Interest expense 26 27 78 82
Income before income taxes 675 699 1,629 1,922
Provision for income taxes 249 254 599 702
Net income $ 426 $ 445 $ 1,030 $ 1,220
Basic earnings per common share $ 2.65 $ 2.71 $ 6.34 $ 7.34
Diluted earnings per common share $ 2.62 $ 2.67 $ 6.27 $ 7.24
Dividends declared per common share $ 0.26 $ 0.25 $ 0.77 $ 0.50