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Consolidated Statements Of Comprehensive Income (USD $)
In Millions, except Per Share data, unless otherwise specified
3 Months Ended 12 Months Ended
Dec. 31, 2011
Sep. 30, 2011
Jun. 30, 2011
Mar. 31, 2011
Dec. 31, 2010
Sep. 30, 2010
Jun. 30, 2010
Mar. 31, 2010
Dec. 31, 2011
Dec. 31, 2010
Dec. 31, 2009
Revenues:                      
Premiums                 $ 35,106 $ 32,712 $ 29,927
Services                 1,360 555 520
Investment income                 366 329 296
Total revenues 9,056.0 9,301.0 9,284.0 9,191.0 8,276.0 [1] 8,351.0 8,589.0 [2] 8,380.0 36,832.0 33,596.0 30,743.0
Operating expenses:                      
Benefits                 28,823 27,117 24,784
Operating costs                 5,395 4,380 4,014
Depreciation and amortization                 270 245 237
Total operating expenses                 34,488 31,742 29,035
Income from operations                 2,344 1,854 1,708
Interest expense                 109 105 106
Income before income taxes 313 699 726 497 174 [1] 622 536 [2] 417 2,235 1,749 1,602
Provision for income taxes                 816 650 562
Net income 199 445 460 315 107 [1] 393 340 [2] 259 1,419 1,099 1,040
Basic earnings per common share $ 1.22 $ 2.71 $ 2.76 $ 1.88 $ 0.64 [1] $ 2.35 $ 2.02 [2] $ 1.54 $ 8.58 $ 6.55 $ 6.21
Diluted earnings per common share $ 1.20 $ 2.67 $ 2.71 $ 1.86 $ 0.63 [1] $ 2.32 $ 2.00 [2] $ 1.52 $ 8.46 $ 6.47 $ 6.15
Other comprehensive income, net of tax:                      
Net unrealized investment gains, net of tax expense of $109 million in 2011, $47 million in 2010, and $131 million in 2009                 190 82 230
Less: Reclassification adjustment for net realized gains included in net income, net of tax expense of $4 million in 2011, $2 million in 2010, and $7 million in 2009                 (7) (4) (13)
Other comprehensive income, net of tax                 183 78 217
Comprehensive income                 $ 1,602 $ 1,177 $ 1,257
[1] Includes an expense of $139 million ($88 million after tax, or $0.52 per diluted common share) associated with reserve strengthening for our closed block of long-term care policies acquired in connection with the 2007 acquisition of KMG America Corporation as more fully described in Note 17 to the consolidated financial statements.
[2] Includes an expense of $147 million ($93 million after tax, or $0.55 per diluted common share) for the write-down of deferred acquisition costs associated with our individual commercial medical policies as more fully described in Note 17 to the consolidated financial statements.