EX-99.2 3 hum-2024q18kxex99x2detailed.htm EX-99.2 Document

n e w s r e l e a s e
                                        
Exhibit 99.2
Humana Inc.
500 West Main Street
P.O. Box 1438
Louisville, KY 40202
http://www.humana.com
FOR MORE INFORMATION CONTACT:
Lisa Stoner
Humana Investor Relations
(502) 580-2652
e-mail: LStamper@humana.com
humanalogoa051.jpg
Mark Taylor
Humana Corporate Communications
(317) 753-0345
e-mail: MTaylor108@humana.com

Humana Reports First Quarter 2024 Financial Results;
Affirms Full Year Adjusted 2024 Financial Guidance

Reports 1Q24 earnings per share (EPS) of $6.11 on a GAAP basis, Adjusted EPS of $7.23
Revises FY 2024 EPS guidance to 'approximately $13.93' (previously 'approximately $14.87') on a GAAP basis, while affirming Adjusted EPS of 'approximately $16.00'; affirms FY 2024 Insurance segment benefit ratio of approximately 90 percent
Raises 2024 individual Medicare Advantage annual membership growth by 50,000 to now anticipate annual growth of approximately 150,000, or 2.8 percent
Continues successful track record of organic expansion in Medicaid with recent contract wins in Florida, Texas, and Virginia
Publishes prepared management remarks to Investor Relations page of www.humana.com ahead of this morning's 9:00 a.m. ET question and answer session to discuss its financial results for the quarter and expectations for future earnings
LOUISVILLE, KY (April 24, 2024) – Humana Inc. (NYSE: HUM) today reported consolidated pretax results and net earnings per share (EPS) for the quarter ended March 31, 2024 (1Q24) versus the quarter ended March 31, 2023 (1Q23) as noted in the tables below.


Consolidated income before income taxes and equity in net earnings (pretax results) In millions
1Q24 (a)1Q23 (a)
Generally Accepted Accounting Principles (GAAP)$1,014 $1,614 
Amortization associated with identifiable intangibles16 18 
Put/call valuation adjustments associated with company's non-consolidating minority interest investments131 53 
Transaction and integration costs (51)
Change in fair market value of publicly-traded equity securities (1)
Impact of exit of employer group commercial medical products business1 (81)
Value creation initiatives29 — 
Adjusted (non-GAAP)$1,191 $1,552 
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Net earnings per share (EPS) 1Q24 (a)1Q23 (a)
GAAP$6.11 $9.87 
Amortization associated with identifiable intangibles0.13 0.14 
Put/call valuation adjustments associated with company's non-consolidating minority interest investments1.08 0.42 
Transaction and integration costs (0.41)
Change in fair market value of publicly-traded equity securities (0.01)
Impact of exit of employer group commercial medical products business0.01 (0.64)
Value creation initiatives0.24 — 
Tax impact of non-GAAP adjustments(0.34)0.01 
Adjusted (non-GAAP)$7.23 $9.38 
Refer to the "Footnotes" section included herein for further explanation on disclosures for Adjusted (non-GAAP)
financial measures, as well as additional reconciliations.
Please refer to the tables above, as well as the consolidated and segment highlight sections that follow for additional discussion of the factors impacting the year-over-year comparisons.
In addition, a summary of key consolidated and segment statistics comparing 1Q24 to 1Q23 follows.

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Humana Inc. Summary of Results
($ in millions, except per share amounts)
1Q24 (a)1Q23 (a)
CONSOLIDATED
Revenues $29,611$26,742
Revenues - Adjusted (non-GAAP)$29,332$25,652
Pretax results$1,014$1,614
Pretax results - Adjusted (non-GAAP)$1,191$1,552
EPS$6.11$9.87
EPS - Adjusted (non-GAAP)$7.23$9.38
Benefit ratio88.9 %85.5 %
Benefit ratio - Adjusted (non-GAAP)88.9 %85.9 %
Operating cost ratio10.4 %11.2 %
Operating cost ratio - Adjusted (non-GAAP)10.2 %10.9 %
Operating cash flows $423$6,687
Operating cash flows - Adjusted (non-GAAP) (b) $423$38
Parent company cash and short term investments$509$909
Debt-to-total capitalization45.1 %41.1 %
Days in Claims Payable (DCP)42.541.2
INSURANCE SEGMENT
Revenues$28,699$25,903
Revenues - Adjusted (non-GAAP)$28,420$24,814
Benefit ratio89.3 %86.1 %
Benefit ratio - Adjusted (non-GAAP)89.4 %86.4 %
Operating cost ratio8.3 %9.4 %
Operating cost ratio - Adjusted (non-GAAP)8.2 %9.0 %
Income from operations$898$1,327
Income from operations - Adjusted (non-GAAP)$903$1,252
CENTERWELL SEGMENT
Revenues$4,818$4,505
Operating cost ratio93.0 %91.6 %
Income from operations$282$330
Income from operations - Adjusted (non-GAAP) (c)$335$379
Refer to the "Footnotes" section included herein for further explanation on disclosures for Adjusted (non-GAAP)
financial measures, as well as reconciliations.





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FY 2024 Earnings Guidance
Humana revised its GAAP EPS guidance for the year ending December 31, 2024 (FY 2024) to approximately $13.93 from approximately $14.87, while affirming its Adjusted EPS guidance of approximately $16.00.
Additional FY 2024 guidance points are included on page 15 of this earnings release.

Diluted earnings per common share
FY 2024
 Guidance (d)
GAAP approximately $13.93
Amortization of identifiable intangibles0.49 
Put/call valuation adjustments associated with company's non-consolidating minority interest investments1.08 
Impact of exit of employer group commercial medical products business0.90 
Value creation initiatives0.24 
Cumulative net tax impact of non-GAAP adjustments(0.64)
Adjusted (non-GAAP) – FY 2024 projectedapproximately $16.00
Refer to the "Footnotes" section included herein for further explanation on disclosures for Adjusted (non-GAAP) financial measures, as well
as additional reconciliations.

Humana Consolidated Highlights
Humana Inc. Summary of Results
($ in millions, except per share amounts)
1Q24 (a)1Q23 (a)
CONSOLIDATED
Revenues $29,611$26,742
Revenues - Adjusted (non-GAAP)$29,332$25,652
Pretax results$1,014$1,614
Pretax results - Adjusted (non-GAAP)$1,191$1,552
EPS$6.11$9.87
EPS - Adjusted (non-GAAP)$7.23$9.38
Benefit ratio88.9 %85.5 %
Benefit ratio - Adjusted (non-GAAP)88.9 %85.9 %
Operating cost ratio10.4 %11.2 %
Operating cost ratio - Adjusted (non-GAAP)10.2 %10.9 %
Operating cash flows $423$6,687
Operating cash flows - Adjusted (non-GAAP) (b) $423$38
Parent company cash and short term investments$509$909
Debt-to-total capitalization45.1 %41.1 %
Days in Claims Payable (DCP)42.541.2
Refer to the "Footnotes" section included herein for further explanation on disclosures for Adjusted (non-GAAP)
financial measures, as well as reconciliations.
Consolidated Revenues
The favorable year-over-year consolidated revenues comparison was primarily driven by the following factors:
higher per member Medicare premiums and
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individual and group Medicare Advantage membership growth.
These factors were partially offset by the continued decline in the company's group commercial medical and stand-alone PDP membership, as well as a decline in state-based contracts membership as a result of the end of the suspension of state eligibility redetermination efforts previously enacted as part of the Public Health Emergency.
Refer to the "Footnotes" section included herein for a reconciliation of GAAP to Adjusted (non-GAAP) consolidated revenues for the respective periods.
Consolidated Benefit Ratio
The year-over-year increase in the GAAP consolidated ratio primarily reflected higher Medicare Advantage medical cost trends in 1Q24 compared to 1Q23. This was partially offset by the impact of pricing and benefit design of the company's 2024 Medicare Advantage products, which included a reduction in benefits in response to the net impact of the final rate notice and the initial emergence of increased medical cost trends.
Furthermore, the year-over-year comparison continues to reflect a shift in line of business mix, with growth in Medicare Advantage and state-based contracts and other membership, which can carry a higher benefit ratio.
Refer to the "Footnotes" section included herein for a reconciliation of GAAP to Adjusted (non-GAAP) consolidated benefit ratio for the respective periods.
Prior Period Medical Claims Reserve Development (Prior Period Development)
Consolidated Favorable Prior Period Development
$ in millions
Basis points (bps)
First
Quarter
Prior Period Development from prior years recognized in 2024 (e)
$535
Decrease to GAAP benefit ratio(190 bps)
Prior Period Development from prior years recognized in 2023 (e)
$522
Decrease to GAAP benefit ratio(200 bps)
Consolidated Operating Cost Ratio
The year-over-year decrease in the GAAP consolidated operating cost ratio from the 2023 quarter primarily related to the following:
scale efficiencies associated with growth in the company's individual Medicare Advantage membership,
administrative cost efficiencies resulting from the company's value creation initiatives, and
lower commission expense for brokers in 1Q24 compared to 1Q23 as a result of the significant individual Medicare Advantage membership growth in 2023.
These factors were partially offset by the impact from charges related to value creation initiatives in 1Q24. These charges were recorded at the corporate level and not allocated to the segments.
Refer to the "Footnotes" section included herein for a reconciliation of GAAP to Adjusted (non-GAAP) consolidated operating cost ratio for the respective periods.

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Balance sheet
Days in claims payable (DCP) of 42.5 days at March 31, 2024 represented an increase of 1.1 days from 41.4 days at December 31, 2023, and an increase of 1.3 days from 41.2 days at March 31, 2023.
The 1.1 day sequential increase was primarily driven by a higher incurred but not reported (IBNR) balance as a result of the Change Healthcare disruption in February 2024, partially offset by seasonality related to net pharmacy expenses.
The 1.3 day year-over-year increase was primarily driven by a higher incurred but not reported (IBNR) balance as a result of the Change Healthcare disruption in February 2024, partially offset by lower reserve requirements in provider-capitation accruals due to lower performance-based payment expectations.
Humana's debt-to-total capitalization at March 31, 2024 increased 330 basis points to 45.1 percent from 41.8 percent at December 31, 2023 primarily driven by the previously disclosed $2.25 billion issuance of senior notes in March 2024 and a decrease in total capitalization as a result of 1Q24 open market share repurchases, partially offset by 1Q24 net earnings and repayment of commercial paper balances.
Operating cash flows
The year-over-year decline in GAAP operating cash flows primarily reflected the significant impact of the early receipt of the $6.65 billion April 2023 premium payment from CMS in March 2023(b) and lower earnings in 1Q24.
Share repurchases
1Q24
Total number of shares repurchased1,804,645
Average price paid per share$388.78 
Remaining repurchase authorization as of April 23, 2024 $2.96 billion
Effective February 16, 2024, the Board of Directors replaced the previous share authorization of up to $3 billion (of which approximately $824 million remained unused) with a new authorization for repurchases of up to $3 billion of Humana Inc. common shares exclusive of shares repurchased in connection with employee stock plans, expiring as of February 15, 2027.
Humana’s Insurance Segment
This segment is comprised of insurance products serving Medicare and state-based contract beneficiaries, as well as individuals and employers. The segment also includes the company's Pharmacy Benefit Manager, or PBM, business.
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Insurance Segment Results
$ in millions
1Q24 (a)1Q23 (a)
Revenues$28,699$25,903
Revenues - Adjusted (non-GAAP)$28,420$24,814
Benefit ratio89.3 %86.1 %
Benefit ratio - Adjusted (non-GAAP)89.4 %86.4 %
Operating cost ratio8.3 %9.4 %
Operating cost ratio - Adjusted (non-GAAP)8.2 %9.0 %
Income from operations$898$1,327
Income from operations - Adjusted (non-GAAP)$903$1,252
Refer to the "Footnotes" section included herein for further explanation on disclosures for Adjusted
(non-GAAP) financial measures, as well as reconciliations.

Insurance Segment Revenues
The year-over-year increase in GAAP segment revenues from the 2023 quarter primarily reflects the following items:
higher per member Medicare premiums and
individual and group Medicare Advantage membership growth.
These factors were partially offset by the continued decline in the company's group commercial medical and stand-alone PDP membership, as well as a decline in state-based contracts membership as a result of the end of the suspension of state eligibility redetermination efforts previously enacted as part of the Public Health Emergency.
Refer to the "Footnotes" section included herein for a reconciliation of GAAP to Adjusted (non-GAAP) Insurance segment revenues for the respective periods.
Insurance Segment Benefit Ratio
The year-over-year increase in the GAAP segment ratio primarily reflected higher Medicare Advantage medical cost trends in 1Q24 compared to 1Q23. This was partially offset by the impact of pricing and benefit design of the company's 2024 Medicare Advantage products, which included a reduction in benefits in response to the net impact of the final rate notice and the initial emergence of increased medical cost trends.
Furthermore, the year-over-year comparison continues to reflect a shift in line of business mix, with growth in Medicare Advantage and state-based contracts and other membership, which can carry a higher benefit ratio.

Refer to the "Footnotes" section included herein for a reconciliation of GAAP to Adjusted (non-GAAP) Insurance segment benefit ratio for the respective periods.
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Insurance Segment Operating Cost Ratio
The year-over-year decrease in the GAAP segment operating cost ratio from the 2023 quarter primarily related to the following:
scale efficiencies associated with growth in the company's individual Medicare Advantage membership,
administrative cost efficiencies resulting from the company's value creation initiatives, and
lower commission expense for brokers in 1Q24 compared to 1Q23 as a result of the significant individual Medicare Advantage membership growth in 2023.
Refer to the "Footnotes" section included herein for a reconciliation of GAAP to Adjusted (non-GAAP) Insurance segment operating cost ratio for the respective periods.
Humana’s CenterWell Segment
This segment includes pharmacy (excluding the PBM operations), primary care, and home solutions. The segment also includes the impact of non-consolidating minority interest investments related to the company's strategic partnerships with Welsh, Carson, Anderson & Stowe (WCAS) to develop and operate senior-focused, payor-agnostic, primary care centers, as well as the Gentiva (formerly Kindred) Hospice operations. Services offered by this segment are designed to enhance the overall healthcare experience. These services may lead to lower utilization associated with improved member health and/or lower drug costs.
CenterWell Segment Results
$ in millions
1Q24 1Q23
Revenues$4,818$4,505
Operating cost ratio93.0 %91.6 %
Income from operations$282$330
Income from operations - Adjusted (non-GAAP) (c)$335$379
Refer to the "Footnotes" section included herein for further explanation on disclosures for Adjusted
(non-GAAP) financial measures, as well as reconciliation.
CenterWell Segment Revenues
CenterWell segment revenues increased in 1Q24 compared to 1Q23, which was impacted by the following factors:
greater intersegment revenues associated with the Home Solutions business in 1Q24 as compared to 1Q23 as a result of the expansion of the value-based home care model and
higher revenues associated with growth in the company's Primary Care business, partially offset by the impact of the v28 risk model revision.
CenterWell Segment Operating Cost Ratio
The year-over-year increase in the segment's operating cost ratio compared to the 2023 quarter primarily resulted from the unfavorable impact of the v28 risk model revision to the company's Primary Care business.
See additional operational metrics for the CenterWell segment on pages S-10 through S-12 of the statistical supplement included in this earnings release.
Conference Call
Humana will host a live question and answer session for analysts at 9:00 a.m. Eastern time today to discuss its financial results for the quarter and the company’s expectations for future earnings. In advance of the question and answer
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session, Humana will post prepared management remarks to the Quarterly Results section of its Investor Relations page (https://humana.gcs-web.com/financial-information/quarterly-results).

To participate via phone, please register in advance at this link - https://register.vevent.com/register/BI6d7513be1a494bbb82b4b8caa62d3b2f.

Upon registration, telephone participants will receive a confirmation email detailing how to join the conference call, including the dial-in number and a unique registrant ID that can be used to access the call.

A webcast of the 1Q24 earnings call may also be accessed via Humana’s Investor Relations page at humana.com. The company suggests participants for both the conference call and those listening via the web dial in or sign on at least 15 minutes in advance of the call.
For those unable to participate in the live event, the archive will be available in the Historical Webcasts and Presentations section of the Investor Relations page (https://humana.gcs-web.com/events-and-presentations), approximately two hours following the live webcast.
Footnotes
The company has included financial measures throughout this earnings release that are not in accordance with GAAP. Management believes that these measures, when presented in conjunction with the corresponding GAAP measures, provide a comprehensive perspective to more accurately compare and analyze the company’s core operating performance over time. Consequently, management uses these non-GAAP (Adjusted) financial measures as consistent and uniform indicators of the company’s core business operations from period to period, as well as for planning and decision-making purposes and in determination of incentive compensation. Non-GAAP (Adjusted) financial measures should be considered in addition to, but not as a substitute for, or superior to, financial measures prepared in accordance with GAAP. All financial measures in this earnings release are in accordance with GAAP unless otherwise indicated. Please refer to the footnotes for a detailed description of each item adjusted out of GAAP financial measures to arrive at non-GAAP (Adjusted) financial measures.
(a) For the periods covered in this earnings press release, the following items are excluded from the non-GAAP financial
measures described above, as applicable:

Amortization associated with identifiable intangibles - Since amortization varies based on the size and timing of acquisition activity, management believes this exclusion provides a more consistent and uniform indicator of performance from period to period. For all periods shown within this earnings release, GAAP measures affected include consolidated pretax results, EPS, and Insurance and CenterWell segments income from operations. The table below discloses respective period amortization expense for each segment.

1Q241Q23
Insurance segment$4$6
CenterWell segment$12$12

Put/call valuation adjustments associated with company’s non-consolidating minority interest investments - These amounts are the result of fair value measurements associated with the company's Primary Care Organization strategic partnership and are unrelated to the company's core business operations. For all periods shown within this earnings release, GAAP measures affected include consolidated pretax results and EPS.
Transaction and integration costs - The transaction and integration costs primarily relate to the acquisition of Kindred at Home in 2021 and the subsequent divestiture of Gentiva (formerly Kindred) Hospice in 2022. For 1Q23, GAAP measures affected include consolidated pretax results, EPS, and the consolidated operating cost ratio.
Change in fair market value of publicly-traded equity securities - These gains and losses are a result of market and economic conditions that are unrelated to the company's core business operations. For 1Q23, GAAP measures affected include consolidated pretax results, EPS, and consolidated revenues (specifically investment income).
Impact of exit of employer group commercial medical products business - Prior period segment financial information has been recast to exclude the impact of the exit of the employer group commercial medical products business as announced by Humana on February 23, 2023. For all periods shown within this earnings release, GAAP measures affected include
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consolidated pretax results, EPS, consolidated revenues, consolidated benefit ratio, consolidated operating cost ratio, Insurance segment revenues, Insurance segment benefit ratio, Insurance segment operating cost ratio, and Insurance segment income from operations.
Value creation initiatives - These charges relate to the company's ongoing initiative to drive additional value for the enterprise through cost saving, productivity initiatives, and value creation from previous investments, and primarily consist of asset impairment and severance charges. For 1Q24, GAAP measures affected in this release include consolidated pretax results, EPS, and the consolidated operating cost ratio.
Cumulative net tax impact of non-GAAP adjustments - This adjustment represents the cumulative net impact of the corresponding tax benefit or expense related to the aforementioned items excluded from the applicable GAAP measures. For all periods presented in this earnings release, EPS is the sole GAAP measure affected.

In addition to the reconciliations shown on pages 1 and 2 of this release, the following are reconciliations of GAAP to Adjusted (non-GAAP) measures described above and disclosed within this earnings release:

Revenues

Revenues - CONSOLIDATED
(in millions)
1Q241Q23
GAAP$29,611$26,742
Change in fair market value of publicly-traded equity securities (1)
Impact of exit of employer group commercial medical products business(279)(1,089)
Adjusted (non-GAAP)$29,332$25,652
Revenues - INSURANCE SEGMENT
(in millions)
1Q241Q23
GAAP$28,699$25,903
Impact of exit of employer group commercial medical products business(279)(1,089)
Adjusted (non-GAAP)$28,420$24,814

Benefit Ratio

Benefit ratio - CONSOLIDATED1Q241Q23
GAAP88.9 %85.5 %
Impact of exit of employer group commercial medical products business %0.4 %
Adjusted (non-GAAP)88.9 %85.9 %

Benefit ratio - INSURANCE SEGMENT1Q241Q23
GAAP89.3 %86.1 %
Impact of exit of employer group commercial medical products business0.1 %0.3 %
Adjusted (non-GAAP)89.4 %86.4 %







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Operating Cost Ratio

Operating cost ratio - CONSOLIDATED1Q241Q23
GAAP10.4 %11.2 %
Impact of exit of employer group commercial medical products business(0.1)%(0.3)%
Value creation initiatives(0.1)%— %
Adjusted (non-GAAP)10.2 %10.9 %

Operating cost ratio - INSURANCE SEGMENT1Q241Q23
GAAP8.3 %9.4 %
Impact of exit of employer group commercial medical products business(0.1)%(0.4)%
Adjusted (non-GAAP)8.2 %9.0 %

Income from Operations

Income from operations - INSURANCE SEGMENT1Q241Q23
GAAP$898$1,327
Amortization associated with identifiable intangibles46
Impact of exit of employer group commercial medical products business1 (81)
Adjusted (non-GAAP)$903$1,252

(b) Generally, when the first day of a month falls on a weekend or holiday, with the exception of January 1 (New Year's Day), the
company receives its monthly Medicare premium payment from CMS on the last business day of the previous month. On a GAAP
basis, this can result in certain quarterly cash flows from operations including more or less than three monthly payments. Consequently, when this occurs, the company reports Adjusted cash flows from operations to reflect three payments in each quarter to match the related expenses.

Net cash from operating activities
(in millions)
1Q241Q23
GAAP$423$6,687
Timing of premium payment from CMS (6,649)
Adjusted (non-GAAP)
$423$38

(c) The CenterWell segment Adjusted income from operations includes an adjustment to add back depreciation and amortization expense to the segment's GAAP income from operations since such an adjustment is commonly utilized for valuation purposes within the healthcare delivery industry.
Income from operations - CENTERWELL SEGMENT
(in millions)
1Q241Q23
GAAP$282$330
Depreciation and amortization expense53 49 
Adjusted (non-GAAP)$335 $379 

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(d) FY 2024 projected Adjusted results exclude the future impact of items that cannot be estimated at this time.

(e) Prior Period Development related to the employer group commercial medical products business:
Favorable First Quarter
Prior Period Development from prior years recognized in 2024
$34
Prior Period Development from prior years recognized in 2023
$23
Cautionary Statement
This news release includes forward-looking statements regarding Humana within the meaning of the Private Securities Litigation Reform Act of 1995. When used in investor presentations, press releases, Securities and Exchange Commission (SEC) filings, and in oral statements made by or with the approval of one of Humana’s executive officers, the words or phrases like “expects,” “believes,” “anticipates,” “intends,” “likely will result,” “estimates,” “projects” or variations of such words and similar expressions are intended to identify such forward-looking statements.
These forward-looking statements are not guarantees of future performance and are subject to risks, uncertainties, and assumptions, including, among other things, information set forth in the “Risk Factors” section of the company’s SEC filings, a summary of which includes but is not limited to the following:
If Humana does not design and price its products properly and competitively, if the premiums Humana receives are insufficient to cover the cost of healthcare services delivered to its members, if the company is unable to implement clinical initiatives to provide a better healthcare experience for its members, lower costs and appropriately document the risk profile of its members, or if its estimates of benefits expense are inadequate, Humana’s profitability could be materially adversely affected. Humana estimates the costs of its benefit expense payments, and designs and prices its products accordingly, using actuarial methods and assumptions based upon, among other relevant factors, claim payment patterns, medical cost inflation, and historical developments such as claim inventory levels and claim receipt patterns. The company continually reviews estimates of future payments relating to benefit expenses for services incurred in the current and prior periods and makes necessary adjustments to its reserves, including premium deficiency reserves, where appropriate. These estimates involve extensive judgment, and have considerable inherent variability because they are extremely sensitive to changes in claim payment patterns and medical cost trends. Accordingly, Humana's reserves may be insufficient.
If Humana fails to effectively implement its operational and strategic initiatives, including its Medicare initiatives, which are of particular importance given the concentration of the company's revenues in these products, state-based contract strategy, the growth of its CenterWell business, and its integrated care delivery model, the company’s business may be materially adversely affected. In addition, there can be no assurances that the company will be successful in maintaining or improving its Star ratings in future years.
If Humana, or the third-party service providers on which it relies, fails to properly maintain the integrity of its data, to strategically maintain existing or implement new information systems, to protect Humana’s proprietary rights to its systems, or to defend against cyber-security attacks, contain such attacks when they occur, or prevent other privacy or data security incidents that result in security breaches that disrupt the company's operations or in the unintentional dissemination of sensitive personal information or proprietary or confidential information, the company’s business may be materially adversely affected.
Humana is involved in various legal actions, or disputes that could lead to legal actions (such as, among other things, provider contract disputes and qui tam litigation brought by individuals on behalf of the government), governmental and internal investigations, and routine internal review of business processes any of which, if resolved unfavorably to the company, could result in substantial monetary damages or changes in its business practices. Increased litigation and negative publicity could also increase the company’s cost of doing business.
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As a government contractor, Humana is exposed to risks that may materially adversely affect its business or its willingness or ability to participate in government healthcare programs including, among other things, loss of material government contracts; governmental audits and investigations; potential inadequacy of government determined payment rates; potential restrictions on profitability, including by comparison of profitability of the company’s Medicare Advantage business to non-Medicare Advantage business; or other changes in the governmental programs in which Humana participates. Changes to the risk-adjustment model utilized by CMS to adjust premiums paid to Medicare Advantage plans or retrospective recovery by CMS of previously paid premiums as a result of the final rule related to the risk adjustment data validation audit methodology published by CMS on January 30, 2023 (Final RADV Rule), which Humana believes fails to address adequately the statutory requirement of actuarial equivalence and violates the Administrative Procedure Act due to its failure to include a "Fee for Service Adjuster" could have a material adverse effect on the company's operating results, financial position and cash flows.
Humana's business activities are subject to substantial government regulation. New laws or regulations, or legislative, judicial, or regulatory changes in existing laws or regulations or their manner of application could increase the company's cost of doing business and have a material adverse effect on Humana’s results of operations (including restricting revenue, enrollment and premium growth in certain products and market segments, restricting the company’s ability to expand into new markets, increasing the company’s medical and operating costs by, among other things, requiring a minimum benefit ratio on insured products, lowering the company’s Medicare payment rates and increasing the company’s expenses associated with a non-deductible health insurance industry fee and other assessments); the company’s financial position (including the company’s ability to maintain the value of its goodwill); and the company’s cash flows.
Humana’s failure to manage acquisitions, divestitures and other significant transactions successfully may have a material adverse effect on the company’s results of operations, financial position, and cash flows.
If Humana fails to develop and maintain satisfactory relationships with the providers of care to its members, the company’s business may be adversely affected.
Humana faces significant competition in attracting and retaining talented employees. Further, managing succession for, and retention of, key executives is critical to the Company’s success, and its failure to do so could adversely affect the Company’s businesses, operating results and/or future performance.
Humana’s pharmacy business is highly competitive and subjects it to regulations and supply chain risks in addition to those the company faces with its core health benefits businesses.
Changes in the prescription drug industry pricing benchmarks may adversely affect Humana’s financial performance.
Humana’s ability to obtain funds from certain of its licensed subsidiaries is restricted by state insurance regulations.
Downgrades in Humana’s debt ratings, should they occur, may adversely affect its business, results of operations, and financial condition.
Volatility or disruption in the securities and credit markets may significantly and adversely affect the value of our investment portfolio and the investment income that we derive from this portfolio.

In making forward-looking statements, Humana is not undertaking to address or update them in future filings or communications regarding its business or results. In light of these risks, uncertainties, and assumptions, the forward-looking events discussed herein may or may not occur. There also may be other risks that the company is unable to predict at this time. Any of these risks and uncertainties may cause actual results to differ materially from the results discussed in the forward-looking statements.
Humana advises investors to read the following documents as filed by the company with the SEC for further discussion both of the risks it faces and its historical performance:
Form 10-K for the year ended December 31, 2023; and
Form 8-Ks filed during 2024.
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About Humana
Humana Inc. is committed to putting health first – for our teammates, our customers, and our company. Through our Humana insurance services, and our CenterWell health care services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

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Humana Inc. Full Year 2024 Projections - As of April 24, 2024
in accordance with GAAP unless otherwise noted
Current GuidancePrior Guidance
Diluted earnings per common share
GAAP: approximately $13.93
GAAP: approximately $14.87
no change
Non-GAAP: approximately $16.00
Total Revenues
Consolidatedno change
GAAP: approximately $113 billion
Consolidated and segment level revenue projections include expected investment income.
Segment level revenues include amounts that eliminate in consolidation.
Insurance segmentno change
GAAP: approximately $110 billion
CenterWell segmentno change
GAAP: approximately $19 billion
Change in year-end medical membership from prior year-end
Individual Medicare AdvantageGrowth of approximately 150,000Growth of approximately 100,000
Group Medicare Advantageno changeGrowth of approximately 45,000
Medicare stand-alone PDPno changeDecline of approximately 650,000
State-based contractsno changeGrowth of approximately 250,000State-based contracts guidance includes membership in Florida, Illinois, Indiana, Kentucky, Louisiana, Ohio, Oklahoma, South Carolina, and Wisconsin.
Benefit Ratio
 Insurance segment
no change
GAAP: approximately 90.0%
Ratio calculation: benefits expense as a percent of premiums revenues.
Operating Cost Ratio Consolidated
no change
GAAP: approximately 11.4%
Ratio calculation: operating costs excluding depreciation and amortization as a percent of revenues excluding investment income.
Segment Results
Insurance segment income from operationsno change
GAAP: approximately $1.2 billion
CenterWell segment income from operationsno change
GAAP: approximately $1.4 billion
Effective Tax Rate
GAAP: approximately 25.2%
Non-GAAP: approximately 25.0%
GAAP: approximately 24.5%
Weighted Avg. Share Count for Diluted EPSapproximately 121 millionapproximately 122 million
Cash flows from operationsno change
GAAP: approximately $2 billion
Capital expendituresno change
GAAP: approximately $800 million
15




Humana Inc.
Statistical Schedules
and
Supplementary Information
1Q24 Earnings Release



S-1







Humana Inc.
Statistical Schedules and Supplementary Information
1Q24 Earnings Release
(S-3) Consolidated Statements of Income
(S-4)Consolidated Balance Sheets
(S-5)Consolidated Statements of Cash Flows
(S-6) - (S-7)Consolidating Statements of Income - Quarter
(S-8)Membership Detail
(S-9) Premiums and Services Revenue Detail
(S-10) - (S-12)CenterWell Segment - Pharmacy Solutions, Primary Care, & Home Solutions
(S-13)Footnotes
S-2


Humana Inc.
Consolidated Statements of Income (Unaudited)
Dollars in millions, except per common share results
 For the three months ended March 31,
 20242023
Revenues:
Premiums$28,261 $25,550 
Services1,062 999 
Investment income288 193 
Total revenues29,611 26,742 
Operating expenses:
Benefits25,124 21,858 
Operating costs3,042 2,979 
Depreciation and amortization209 186 
Total operating expenses28,375 25,023 
Income from operations1,236 1,719 
Interest expense159 113 
Other expense (income), net63 (8)
Income before income taxes and equity in net earnings1,014 1,614 
Provision from income taxes251 359 
Equity in net losses (A)(24)(17)
Net income739 1,238 
Net loss attributable to noncontrolling interests2 
Net income attributable to Humana$741 $1,239 
Basic earnings per common share$6.13 $9.91 
Diluted earnings per common share$6.11 $9.87 
Shares used in computing basic earnings per common share (000’s)120,978 125,005 
Shares used in computing diluted earnings per common share (000’s)121,268 125,564 





S-3


Humana Inc.
Consolidated Balance Sheets (Unaudited)
Dollars in millions, except share amounts
 March 31,December 31,
 20242023
Assets
Current assets:
Cash and cash equivalents$5,910 $4,694 
Investment securities16,697 16,626 
Receivables, net3,925 2,035 
Other current assets6,264 6,631 
Total current assets32,796 29,986 
Property and equipment, net2,979 3,030 
Long-term investment securities380 382 
Equity method investments730 740 
Goodwill9,563 9,550 
Other long-term assets3,643 3,377 
Total assets$50,091 $47,065 
Liabilities and Stockholders’ Equity
Current liabilities:
Benefits payable$11,729 $10,241 
Trade accounts payable and accrued expenses6,504 6,569 
Book overdraft333 353 
Unearned revenues301 266 
Short-term debt822 1,443 
Total current liabilities19,689 18,872 
Long-term debt12,390 10,213 
Other long-term liabilities1,826 1,662 
Total liabilities33,905 30,747 
Commitments and contingencies
Stockholders’ equity:
Preferred stock, $1 par; 10,000,000 shares authorized, none issued — 
Common stock, $0.16 2/3 par; 300,000,000 shares authorized; 198,690,593 issued at March 31, 202433 33 
Capital in excess of par value3,369 3,346 
Retained earnings28,173 27,540 
Accumulated other comprehensive loss(1,086)(999)
Treasury stock, at cost, 78,189,958 shares at March 31, 2024(14,359)(13,658)
Total stockholders’ equity16,130 16,262 
Noncontrolling interests56 56 
Total equity16,186 16,318 
Total liabilities and equity$50,091 $47,065 
Debt-to-total capitalization ratio45.1 %41.8 %
S-4


Humana Inc.
Consolidated Statements of Cash Flows (Unaudited) Dollars in millions
For the three months ended March 31,
 20242023
Cash flows from operating activities
Net income$739 $1,238 
Adjustments to reconcile net income to net cash provided by operating activities:
(Gain) loss on investment securities, net(1)60 
Equity in net losses24 17 
Stock-based compensation45 38 
Depreciation226 200 
Amortization16 18 
Impairment of property and equipment33 — 
Changes in operating assets and liabilities, net of effect of businesses acquired and disposed:
Receivables(1,890)(1,433)
Other assets97 (907)
Benefits payable1,488 754 
Other liabilities(422)(238)
Unearned revenues35 6,934 
Other, net33 
Net cash provided by operating activities423 6,687 
Cash flows from investing activities
Acquisitions, net of cash and cash equivalents acquired(14)(73)
Purchases of property and equipment, net(177)(223)
Purchases of investment securities(1,259)(1,313)
Maturities of investment securities645 267 
Proceeds from sales of investment securities391 50 
Net cash used in investing activities(414)(1,292)
Cash flows from financing activities
Receipts from contract deposits, net499 2,997 
Proceeds from issuance of senior notes, net2,232 1,215 
Repayments of senior notes (60)
Repayments of commercial paper, net(644)(177)
Repayment of term loan (500)
Debt issue costs(5)(4)
Change in book overdraft(20)108 
Common stock repurchases(717)(94)
Dividends paid(109)(100)
Other(29)(106)
Net cash provided by financing activities1,207 3,279 
Increase in cash and cash equivalents1,216 8,674 
Cash and cash equivalents at beginning of period4,694 5,061 
Cash and cash equivalents at end of period $5,910 $13,735 
S-5


Humana Inc.
Consolidating Statements of Income—For the three months ended March 31, 2024 (Unaudited)
In millions

InsuranceCenterWellEliminations/
Corporate
Consolidated
Revenues—external customers Premiums:
Individual Medicare Advantage$22,448 $— $— $22,448 
Group Medicare Advantage1,989 — — 1,989 
Medicare stand-alone PDP821 — — 821 
Total Medicare25,258 — — 25,258 
State-based contracts and other2,311 — — 2,311 
Commercial fully-insured256 — — 256 
Specialty benefits239 — — 239 
 Medicare Supplement197 — — 197 
Total premiums28,261 — — 28,261 
Services revenue:
Home solutions— 335 — 335 
Pharmacy solutions— 211 — 211 
Primary care— 241 — 241 
Military and other251 — — 251 
Commercial ASO 24 — — 24 
Total services revenue275 787 — 1,062 
Total revenues—external customers28,536 787 — 29,323 
Intersegment revenues4,031 (4,032)— 
Investment income162 — 126 288 
Total revenues28,699 4,818 (3,906)29,611 
Operating expenses:
Benefits25,251 — (127)25,124 
Operating costs2,364 4,483 (3,805)3,042 
Depreciation and amortization186 53 (30)209 
Total operating expenses27,801 4,536 (3,962)28,375 
Income from operations$898 $282 $56 $1,236 
Benefit ratio89.3 %88.9 %
Operating cost ratio8.3 %93.0 %10.4 %
S-6


Humana Inc.
Consolidating Statements of Income—For the three months ended March 31, 2023 (Unaudited)
In millions


InsuranceCenterWellEliminations/
Corporate
Consolidated
Revenues—external customers Premiums:
Individual Medicare Advantage$19,809 $— $— $19,809 
Group Medicare Advantage1,765 — — 1,765 
Medicare stand-alone PDP616 — — 616 
Total Medicare22,190 — — 22,190 
State-based contracts and other 1,909 — — 1,909 
Commercial fully-insured1,018 — — 1,018 
Specialty benefits254 — — 254 
 Medicare Supplement
179 — — 179 
Total premiums25,550 — — 25,550 
Services revenue:
Home solutions— 314 — 314 
Pharmacy solutions— 242 — 242 
Primary care— 201 — 201 
Military and other171 — — 171 
Commercial ASO71 — — 71 
Total services revenue242 757 — 999 
Total revenues—external customers25,792 757 — 26,549 
Intersegment revenues14 3,748 (3,762)— 
Investment income97 — 96 193 
Total revenues25,903 4,505 (3,666)26,742 
Operating expenses:
Benefits21,993 — (135)21,858 
Operating costs2,418 4,126 (3,565)2,979 
Depreciation and amortization165 49 (28)186 
Total operating expenses24,576 4,175 (3,728)25,023 
Income from operations$1,327 $330 $62 $1,719 
Benefit ratio86.1 %85.5 %
Operating cost ratio9.4 %91.6 %11.2 %
S-7


Humana Inc.
Membership Detail (Unaudited)
In thousands
     
 March 31, 2024Average 1Q24March 31, 2023December 31, 2023
Medical Membership:
Individual Medicare Advantage*5,548.9 5,539.8 5,153.0 5,408.9 
Group Medicare Advantage551.5 551.6 511.2 509.6 
Total Medicare Advantage6,100.4 6,091.4 5,664.2 5,918.5 
Medicare stand-alone PDP2,347.0 2,380.4 2,956.3 2,849.1 
Total Medicare8,447.4 8,471.8 8,620.5 8,767.6 
Medicare supplement323.2 319.5 294.0 307.2 
State-based contracts and other1,261.4 1,272.5 1,371.5 1,228.8 
Military5,955.3 5,970.4 5,930.7 5,960.2 
Total excluding employer group commercial medical15,987.3 16,034.2 16,216.7 16,263.8 
Fully-insured commercial medical109.7 121.5 522.6 338.7 
ASO commercial77.7 88.8 414.8 255.3 
Total employer group commercial medical187.4210.3 937.4 594.0 
Total Medical Membership16,174.7 16,244.5 17,154.1 16,857.8 
Specialty Membership:  
Dental—fully-insured (B)2,099.0 2,108.5 2,327.9 2,205.0 
Dental—ASO303.8 304.8 309.6 307.0 
Total Dental2,402.8 2,413.3 2,637.5 2,512.0 
Vision1,884.3 1,895.8 2,061.6 1,971.4 
Other supplemental benefits366.1 368.2 415.6 384.9 
Total Specialty Membership4,653.2 4,677.3 5,114.7 4,868.3 
March 31, 2024Member Mix
March 31, 2024
March 31, 2023Member Mix
March 31, 2023
Individual Medicare Advantage Membership
HMO2,848.6 51 %2,778.0 54 %
PPO/PFFS2,700.3 49 %2,375.0 46 %
Total Individual Medicare Advantage
5,548.9 100 %5,153.0 100 %
Individual Medicare Advantage Membership
Shared Risk (C)2,051.9 37 %1,749.9 34 %
Path to Risk (D)1,785.4 32 %1,755.2 34 %
Total Value-based3,837.3 69 %3,505.1 68 %
Other1,711.6 31 %1,647.9 32 %
Total Individual Medicare Advantage5,548.9 100 %5,153.0 100 %
*Individual Medicare Advantage membership includes 922,200 Dual Eligible Special Need Plans (D-SNP) members as of March 31, 2024, a net increase of 140,100, or 18 percent, from 782,100 as of March 31, 2023, and up 50,900, or 6 percent, from 871,300 as of December 31, 2023.
S-8


Humana Inc.
Premiums and Services Revenue Detail (Unaudited)
Dollars in millions, except per member per month; includes intersegment revenues
 For the three months ended March 31,Per Member per Month (I)
For the three months ended March 31,
DollarPercentage
 20242023ChangeChange20242023
Insurance
Individual Medicare Advantage$22,448 $19,809 $2,639 13.3 %$1,351 $1,293 
Group Medicare Advantage1,989 1,765 224 12.7 %1,202 1,146 
Medicare stand-alone PDP821 616 205 33.3 %115 69 
State-based contracts and other (E)2,311 1,909 402 21.1 %576 451 
Fully-insured commercial medical (F)256 1,018 (762)-74.9 %565 550 
Specialty benefits (G)239 254 (15)-5.9 %18 18 
Medicare Supplement197 179 18 10.1 %206 202 
Military and other (H)252 185 67 36.2 %
Commercial ASO24 71 (47)-66.2 %
Total 28,537 25,806 2,731 10.6 %
CenterWell
Pharmacy solutions2,828 2,857 (29)-1.0 %
Primary care1,170 1,020 150 14.7 %
Home solutions820 628 192 30.6 %
Total4,818 4,505 313 6.9 %








S-9


Humana Inc.
CenterWell Segment - Pharmacy Solutions (Unaudited)


For the three months ended
March 31, 2024
For the three months ended
March 31, 2023
For the three months ended
December 31, 2023
Generic Dispense Rate
Total Medicare91.0 %91.4 %91.8 %
Mail-Order Penetration
Total Medicare29.0 %30.3 %29.0 %










S-10


Humana Inc.
CenterWell Segment - Primary Care (J) (Unaudited)


As of March 31, 2024As of March 31, 2023Year-over-Year Growth
PrimaryPrimaryPrimary
CenterCarePatientsCenterCarePatientsCenterCarePatients
CountProvidersServed (K)CountProvidersServed (K)CountProvidersServed
De novo113 27552,000 58 16226,600 94.8 %69.8 %95.5 %
Wholly-owned186625203,100 191586180,700 (2.6)%6.7 %12.4 %
Independent Physician Associations62,900 58,400 7.7 %
299900 318,000 249748 265,700 20.1 %20.3 %19.7 %


As of December 31, 2023Sequential Growth
PrimaryPrimary
CenterCarePatientsCenterCarePatients
CountProvidersServed (K)CountProvidersServed
De novo108 27443,100 4.6 %0.4 %20.6 %
Wholly-owned188617189,600 (1.1)%1.3 %7.1 %
Independent Physician Associations61,500 2.3 %
296891 294,200 1.0 %1.0 %8.1 %







S-11


Humana Inc.
CenterWell Segment - Home Solutions (Unaudited)






For the three months ended
March 31, 2024
For the three months ended
March 31, 2023
Year-over-Year Growth
Episodic Admissions (L)84,260 73,937 14.0 %
Total Admissions - Same Store (M)102,236 96,358 6.1 %





S-12


Humana Inc.
Footnotes to Statistical Schedules and Supplementary Information
1Q24 Earnings Release

A.Net losses associated with the company's non-consolidated minority interest investments.
B.Fully-insured dental membership as reported does not include Humana members that have a Medicare Advantage plan that includes an embedded dental benefit.
C.In certain circumstances, the company contracts with providers to accept financial risk for a defined set of Medicare Advantage membership. For these Downside Risk arrangements, the provider is measured against a medical expense ratio target and the company may share savings from reduction to the total cost of care of the defined membership. The result is a high level of engagement on the part of the provider. Under these arrangements, the company may contract with providers to accept partial, full, or global financial risk. In certain instances (capitated shared risk) of these arrangements, the company may choose to prepay these providers a monthly fixed-fee per member to coordinate substantially all of the medical care for their Medicare Advantage members assigned or attributed to their provider panel, including some health benefit administrative functions and claims processing.
D.A Path to Risk provider is one who has a high level of engagement and has contracted with the company to participate in an Upside Only/Shared Savings total cost of care arrangement and/or in one of Humana’s Quality Bonus programs (Model Practice), through which the company rewards the provider for achieving quality and utilization targets. Providers who are contracted in an Upside Only/Shared Savings arrangement may receive a portion of achieved surpluses when the actual cost of the medical services provided to patients assigned or attributed to their panel is less than the agreed upon medical expense targets. These contracts may also include a Downside Risk trigger (future date or membership threshold) which has not yet been met.
E.Per Member per Month (PMPM) shown reflects only Medicaid premiums and average Medicaid membership for the period; includes impact of dual eligible demonstration members.
F.Fully-insured commercial medical premiums also include stop-loss premiums associated with the commercial ASO product; for purposes of the PMPM metric, the commercial ASO stop-loss premiums have been excluded.
G.Specialty per member per month is computed based on reported specialty premiums and average fully-insured specialty membership for the period.
H.The amounts primarily reflect services revenues under the TRICARE East Region contract that generally are contracted on a per-member basis.
I.Computed based on average membership for the period (i.e. monthly ending membership during the period divided by the number of months in the period).
J.De novo refers to all new centers opened or acquired since 2020 under a WCAS joint venture. Wholly-owned refers to all centers outside a WCAS joint venture.
K.Represents Medicare Advantage (MA) risk, MA path to risk, MA value-based, Direct Contracting Entity, and Accountable Care Organization patients.
L.Reflects patient admissions under the Patient Driven Groupings Model (PDGM) payment model.
M.Reflects all patient admissions regardless of reimbursement model. Same store is defined as care centers that have been owned and operated at least the last twelve months and startups that are an expansion of a same store care center.

S-13