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BENEFITS PAYABLE - Activity in Benefits Payable (Details) - USD ($)
$ in Millions
3 Months Ended
Mar. 31, 2021
Mar. 31, 2020
Liability for Unpaid Claims and Claims Adjustment Expense [Roll Forward]    
Balances, beginning of period $ 8,143 $ 6,004
Less: Reinsurance recoverables 0 (68)
Balances, beginning of period, net 8,143 5,936
Acquisitions 42 0
Incurred related to:    
Current year 17,851 15,913
Prior years (555) (284)
Total incurred 17,296 15,629
Paid related to:    
Current year (10,842) (10,205)
Prior years (5,988) (4,280)
Total paid (16,830) (14,485)
Reinsurance recoverable 0 10
Balances, end of period 8,651 7,090
Retail    
Liability for Unpaid Claims and Claims Adjustment Expense [Roll Forward]    
Balances, beginning of period 7,428 5,363
Less: Reinsurance recoverables 0 (68)
Balances, beginning of period, net 7,428 5,295
Acquisitions 42 0
Incurred related to:    
Current year 16,762 14,698
Prior years (463) (238)
Total incurred 16,299 14,460
Paid related to:    
Current year (10,330) (9,490)
Prior years (5,401) (3,778)
Total paid (15,731) (13,268)
Reinsurance recoverable 0 10
Balances, end of period 8,038 6,497
Total IBNR included in benefits payable 5,000  
Group and Specialty    
Liability for Unpaid Claims and Claims Adjustment Expense [Roll Forward]    
Balances, beginning of period 715 641
Incurred related to:    
Current year 1,237 1,357
Prior years (92) (46)
Total incurred 1,145 1,311
Paid related to:    
Current year (660) (857)
Prior years (587) (502)
Total paid (1,247) (1,359)
Balances, end of period 613 $ 593
Total IBNR included in benefits payable $ 532