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SEGMENT INFORMATION (Tables)
3 Months Ended
Mar. 31, 2021
Segment Reporting [Abstract]  
Schedule of Segment Results
Our segment results were as follows for the three months ended March 31, 2021 and 2020:
RetailGroup and SpecialtyHealthcare
Services
Eliminations/
Corporate
Consolidated
Three months ended March 31, 2021(in millions)
External revenues
Premiums:
Individual Medicare Advantage$14,815 $— $— $— $14,815 
Group Medicare Advantage1,755 — — — 1,755 
Medicare stand-alone PDP664 — — — 664 
Total Medicare17,234 — — — 17,234 
Fully-insured178 1,099 — — 1,277 
Specialty— 434 — — 434 
Medicaid and other1,179 — — — 1,179 
Total premiums18,591 1,533 — — 20,124 
Services revenue:
Provider— — 115 — 115 
ASO and other190 — — 195 
Pharmacy— — 156 — 156 
Total services revenue190 271 — 466 
Total external revenues 18,596 1,723 271 — 20,590 
Intersegment revenues
Services— 10 4,774 (4,784)— 
Products— — 2,152 (2,152)— 
Total intersegment revenues— 10 6,926 (6,936)— 
Investment income52 21 78 
Total revenues18,648 1,737 7,198 (6,915)20,668 
Operating expenses:
Benefits16,299 1,145 — (148)17,296 
Operating costs1,451 397 6,910 (6,751)2,007 
Depreciation and amortization104 21 40 (23)142 
Total operating expenses17,854 1,563 6,950 (6,922)19,445 
Income from operations794 174 248 1,223 
Interest expense— — — 68 68 
Other expense, net— — — 115 115 
Income (loss) before income taxes and equity in net earnings 794 174 248 (176)1,040 
Equity in net earnings— — 21 — 21 
Segment earnings (loss)$794 $174 $269 $(176)$1,061 
RetailGroup and SpecialtyHealthcare
Services
Eliminations/
Corporate
Consolidated
Three months ended March 31, 2020(in millions)
External Revenues
Premiums:
Individual Medicare Advantage$12,794 $— $— $— $12,794 
Group Medicare Advantage2,011 — — — 2,011 
Medicare stand-alone PDP755 — — — 755 
Total Medicare15,560 — — — 15,560 
Fully-insured163 1,229 — — 1,392 
Specialty— 429 — — 429 
Medicaid and other981 — — — 981 
Total premiums16,704 1,658 — — 18,362 
Services revenue:
Provider— — 104 — 104 
ASO and other195 — — 199 
Pharmacy— — 121 — 121 
Total services revenue195 225 — 424 
Total external revenues 16,708 1,853 225 — 18,786 
Intersegment revenues
Services— 4,950 (4,957)— 
Products— — 1,910 (1,910)— 
Total intersegment revenues— 6,860 (6,867)— 
Investment income54 — 90 149 
Total revenues16,762 1,865 7,085 (6,777)18,935 
Operating expenses:
Benefits14,464 1,311 — (146)15,629 
Operating costs1,532 429 6,800 (6,644)2,117 
Depreciation and amortization81 20 43 (29)115 
Total operating expenses16,077 1,760 6,843 (6,819)17,861 
Income from operations685 105 242 42 1,074 
Interest expense— — — 60 60 
Other expense, net— — — 297 297 
Income (loss) before income taxes and equity in net earnings685 105 242 (315)717 
Equity in net earnings— — — 
Segment earnings (loss)$685 $105 $250 $(315)$725