SEGMENT INFORMATION (Tables)

3 Months Ended

Mar. 31, 2020

Segment Reporting [Abstract]

Schedule of Segment Results

Our segment results were as follows for the three months ended March 31, 2020 and 2019:

	Retail		Group and Specialty		Healthcare Services		Eliminations/ Corporate			Consolidated
Three months ended March 31, 2020	(in millions)
External revenues
Premiums:
Individual Medicare Advantage	$	12,794	$	—	$	—	$	—		$	12,794
Group Medicare Advantage	2,011		—		—		—			2,011
Medicare stand-alone PDP	755		—		—		—			755
Total Medicare	15,560		—		—		—			15,560
Fully-insured	163		1,229		—		—			1,392
Specialty	—		429		—		—			429
Medicaid and other	981		—		—		—			981
Total premiums	16,704		1,658		—		—			18,362
Services revenue:
Provider	—		—		104		—			104
ASO and other	4		195		—		—			199
Pharmacy	—		—		121		—			121
Total services revenue	4		195		225		—			424
Total external revenues	16,708		1,853		225		—			18,786
Intersegment revenues
Services	—		7		4,950		(4,957		)	—
Products	—		—		1,910		(1,910		)	—
Total intersegment revenues	—		7		6,860		(6,867		)	—
Investment income	54		5		—		90			149
Total revenues	16,762		1,865		7,085		(6,777		)	18,935
Operating expenses:
Benefits	14,464		1,311		—		(146		)	15,629
Operating costs	1,532		429		6,800		(6,644		)	2,117
Depreciation and amortization	81		20		43		(29		)	115
Total operating expenses	16,077		1,760		6,843		(6,819		)	17,861
Income from operations	685		105		242		42			1,074
Interest expense	—		—		—		60			60
Other expense, net	—		—		—		297			297
Income (loss) before income taxes and equity in net earnings	685		105		242		(315		)	717
Equity in net earnings	—		—		8		—			8
Segment earnings (loss)	$	685	$	105	$	250	$	(315	)	$	725

	Retail		Group and Specialty		Healthcare Services		Eliminations/ Corporate			Consolidated
	(in millions)
Three months ended March 31, 2019
External revenues
Premiums:
Individual Medicare Advantage	$	10,709	$	—	$	—	$	—		$	10,709
Group Medicare Advantage	1,632		—		—		—			1,632
Medicare stand-alone PDP	809		—		—		—			809
Total Medicare	13,150		—		—		—			13,150
Fully-insured	140		1,311		—		—			1,451
Specialty	—		373		—		—			373
Medicaid and other	677		—		—		—			677
Total premiums	13,967		1,684		—		—			15,651
Services revenue:
Provider	—		—		120		—			120
ASO and other	5		194		—		—			199
Pharmacy	—		—		36		—			36
Total services revenue	5		194		156		—			355
Total external revenues	13,972		1,878		156		—			16,006
Intersegment revenues
Services	—		4		4,306		(4,310		)	—
Products	—		—		1,636		(1,636		)	—
Total intersegment revenues	—		4		5,942		(5,946		)	—
Investment income	41		5		—		55			101
Total revenues	14,013		1,887		6,098		(5,891		)	16,107
Operating expenses:
Benefits	12,327		1,287		—		(121		)	13,493
Operating costs	1,148		413		5,888		(5,789		)	1,660
Depreciation and amortization	73		22		38		(26		)	107
Total operating expenses	13,548		1,722		5,926		(5,936		)	15,260
Income from operations	465		165		172		45			847
Interest expense	—		—		—		62			62
Other expense, net	—		—		—		39			39
Income (loss) before income taxes and equity in net earnings	465		165		172		(56		)	746
Equity in net earnings	—		—		3		—			3
Segment earnings (loss)	$	465	$	165	$	175	$	(56	)	$	749