Our segment results were as follows for the three and six months ended June 30, 2018 and 2017:





	Retail		Group and Specialty		Healthcare Services		Individual Commercial			Other Businesses		Eliminations/ Corporate			Consolidated
	(in millions)
Three months ended June 30, 2018
Revenues - external customers
Premiums:
Individual Medicare Advantage	$	8,908	$	—	$	—	$	—		$	—	$	—		$	8,908
Group Medicare Advantage	1,509		—		—		—			—		—			1,509
Medicare stand-alone PDP	914		—		—		—			—		—			914
Total Medicare	11,331		—		—		—			—		—			11,331
Fully-insured	125		1,346		—		10			—		—			1,481
Specialty	—		342		—		—			—		—			342
Medicaid and other	550		—		—		—			9		—			559
Total premiums	12,006		1,688		—		10			9		—			13,713
Services revenue:
Provider	—		—		112		—			—		—			112
ASO and other	3		208		—		—			2		—			213
Pharmacy	—		—		57		—			—		—			57
Total services revenue	3		208		169		—			2		—			382
Total revenues - external customers	12,009		1,896		169		10			11		—			14,095
Intersegment revenues
Services	—		4		4,194		—			—		(4,198		)	—
Products	—		—		1,611		—			—		(1,611		)	—
Total intersegment revenues	—		4		5,805		—			—		(5,809		)	—
Investment income	30		6		17		—			65		46			164
Total revenues	12,039		1,906		5,991		10			76		(5,763		)	14,259
Operating expenses:
Benefits	10,270		1,357		—		(9		)	39		(121		)	11,536
Operating costs	1,210		447		5,749		1			2		(5,648		)	1,761
Depreciation and amortization	66		22		36		—			—		(24		)	100
Total operating expenses	11,546		1,826		5,785		(8		)	41		(5,793		)	13,397
Income from operations	493		80		206		18			35		30			862
Loss on business held-for-sale	—		—		—		—			—		(790		)	(790		)
Interest expense	—		—		—		—			—		53			53
Income (loss) before income taxes	$	493	$	80	$	206	$	18		$	35	$	(813	)	$	19





	Retail		Group and Specialty		Healthcare Services		Individual Commercial		Other Businesses			Eliminations/ Corporate			Consolidated
	(in millions)
Three months ended June 30, 2017
Revenues - external customers
Premiums:
Individual Medicare Advantage	$	8,282	$	—	$	—	$	—	$	—		$	—		$	8,282
Group Medicare Advantage	1,277		—		—		—		—			—			1,277
Medicare stand-alone PDP	925		—		—		—		—			—			925
Total Medicare	10,484		—		—		—		—			—			10,484
Fully-insured	118		1,350		—		247		—			—			1,715
Specialty	—		323		—		—		—			—			323
Medicaid and other	671		—		—		—		10			—			681
Total premiums	11,273		1,673		—		247		10			—			13,203
Services revenue:
Provider	—		—		63		—		—			—			63
ASO and other	2		143		—		—		2			—			147
Pharmacy	—		—		20		—		—			—			20
Total services revenue	2		143		83		—		2			—			230
Total revenues - external customers	11,275		1,816		83		247		12			—			13,433
Intersegment revenues
Services	—		5		4,309		—		—			(4,314		)	—
Products	—		—		1,582		—		—			(1,582		)	—
Total intersegment revenues	—		5		5,891		—		—			(5,896		)	—
Investment income	24		7		8		1		21			40			101
Total revenues	11,299		1,828		5,982		248		33			(5,856		)	13,534
Operating expenses:
Benefits	9,672		1,312		—		86		32			(213		)	10,889
Operating costs	963		394		5,677		40		2			(5,623		)	1,453
Depreciation and amortization	57		21		35		4		—			(25		)	92
Total operating expenses	10,692		1,727		5,712		130		34			(5,861		)	12,434
Income (loss) from operations	607		101		270		118		(1		)	5			1,100
Interest expense	—		—		—		—		—			58			58
Income (loss) before income taxes	$	607	$	101	$	270	$	118	$	(1	)	$	(53	)	$	1,042




	Retail		Group and Specialty		Healthcare Services		Individual Commercial			Other Businesses		Eliminations/ Corporate			Consolidated
	(in millions)
Six months ended June 30, 2018
Revenues - external customers
Premiums:
Individual Medicare Advantage	$	17,878	$	—	$	—	$	—		$	—	$	—		$	17,878
Group Medicare Advantage	3,033		—		—		—			—		—			3,033
Medicare stand-alone PDP	1,810		—		—		—			—		—			1,810
Total Medicare	22,721		—		—		—			—		—			22,721
Fully-insured	250		2,738		—		5			—		—			2,993
Specialty	—		689		—		—			—		—			689
Medicaid and other	1,103		—		—		—			18		—			1,121
Total premiums	24,074		3,427		—		5			18		—			27,524
Services revenue:
Provider	—		—		177		—			—		—			177
ASO and other	5		427		—		—			4		—			436
Pharmacy	—		—		96		—			—		—			96
Total services revenue	5		427		273		—			4		—			709
Total revenues - external customers	24,079		3,854		273		5			22		—			28,233
Intersegment revenues
Services	—		9		8,212		—			—		(8,221		)	—
Products	—		—		3,146		—			—		(3,146		)	—
Total intersegment revenues	—		9		11,358		—			—		(11,367		)	—
Investment income	67		13		23		—			100		102			305
Total revenues	24,146		3,876		11,654		5			122		(11,265		)	28,538
Operating expenses:
Benefits	20,822		2,630		—		(69		)	65		(242		)	23,206
Operating costs	2,432		910		11,190		3			4		(11,029		)	3,510
Depreciation and amortization	132		45		85		—			—		(62		)	200
Total operating expenses	23,386		3,585		11,275		(66		)	69		(11,333		)	26,916
Income from operations	760		291		379		71			53		68			1,622
Loss on business held-for-sale	—		—		—		—			—		(790		)	(790		)
Interest expense	—		—		—		—			—		106			106
Income (loss) before income taxes	$	760	$	291	$	379	$	71		$	53	$	(828	)	$	726



	Retail		Group and Specialty		Healthcare Services		Individual Commercial		Other Businesses			Eliminations/ Corporate			Consolidated
	(in millions)
Six months ended June 30, 2017
Revenues - external customers
Premiums:
Individual Medicare Advantage	$	16,658	$	—	$	—	$	—	$	—		$	—		$	16,658
Group Medicare Advantage	2,595		—		—		—		—			—			2,595
Medicare stand-alone PDP	1,866		—		—		—		—			—			1,866
Total Medicare	21,119		—		—		—		—			—			21,119
Fully-insured	236		2,728		—		530		—			—			3,494
Specialty	—		645		—		—		—			—			645
Medicaid and other	1,324		—		—		—		19			—			1,343
Total premiums	22,679		3,373		—		530		19			—			26,601
Services revenue:
Provider	—		—		133		—		—			—			133
ASO and other	4		304		—		—		4			—			312
Pharmacy	—		—		38		—		—			—			38
Total services revenue	4		304		171		—		4			—			483
Total revenues - external customers	22,683		3,677		171		530		23			—			27,084
Intersegment revenues
Services	—		10		8,619		—		—			(8,629		)	—
Products	—		—		3,134		—		—			(3,134		)	—
Total intersegment revenues	—		10		11,753		—		—			(11,763		)	—
Investment income	49		18		16		2		42			85			212
Total revenues	22,732		3,705		11,940		532		65			(11,678		)	27,296
Operating expenses:
Benefits	19,723		2,598		—		242		61			(409		)	22,215
Operating costs	1,917		793		11,357		102		6			(11,169		)	3,006
Merger termination fee and related costs, net	—		—		—		—		—			(947		)	(947		)
Depreciation and amortization	115		42		69		7		—			(49		)	184
Total operating expenses	21,755		3,433		11,426		351		67			(12,574		)	24,458
Income (loss) from operations	977		272		514		181		(2		)	896			2,838
Interest expense	—		—		—		—		—			107			107
Income (loss) before income taxes	$	977	$	272	$	514	$	181	$	(2	)	$	789		$	2,731