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BENEFITS PAYABLE
6 Months Ended
Jun. 30, 2018
Insurance [Abstract]  
BENEFITS PAYABLE
BENEFITS PAYABLE
On a consolidated basis, activity in benefits payable, excluding military services, was as follows for the six months ended June 30, 2018 and 2017:
 
 
For the six months ended June 30,
 
 
2018
 
2017
 
 
(in millions)
Balances, beginning of period
 
$
4,668

 
$
4,563

Less: Reinsurance recoverables
 
(70
)
 
(76
)
Balances, beginning of period, net
 
4,598

 
4,487

Incurred related to:
 
 
 
 
Current year
 
23,543

 
22,576

Prior years
 
(338
)
 
(345
)
Total incurred
 
23,205

 
22,231

Paid related to:
 
 
 
 
Current year
 
(18,914
)
 
(18,332
)
Prior years
 
(3,897
)
 
(3,626
)
Total paid
 
(22,811
)
 
(21,958
)
Reinsurance recoverable
 
86

 
78

Less: Held-for-sale
 
(58
)
 

Balances, end of period
 
$
5,020

 
$
4,838


Amounts incurred related to prior periods vary from previously estimated liabilities as the claims ultimately are settled. Negative amounts reported for incurred related to prior years result from claims being ultimately settled for amounts less than originally estimated (favorable development).
Our reserving practice is to consistently recognize the actuarial best estimate of our ultimate liability for claims. Actuarial standards require the use of assumptions based on moderately adverse experience, which generally results in favorable reserve development, or reserves that are considered redundant.
Benefits expense excluded from the previous table was as follows for the six months ended June 30, 2018 and 2017.
 
 
For the six months ended June 30,
 
 
2018
 
2017
 
 
(in millions)
Future policy benefits:
 
 
 
 
Individual Commercial
 
$
(14
)
 
$
(36
)
Other Businesses
 
15

 
20

Total future policy benefits
 
$
1

 
$
(16
)




Incurred and Paid Claims Development
The following discussion provides information about incurred and paid claims development for our Retail, Group and Specialty, and Individual Commercial segments as of June 30, 2018 and 2017, net of reinsurance, and the total of IBNR included within the net incurred claims amounts.
Retail Segment
Activity in benefits payable for our Retail segment was as follows for the six months ended June 30, 2018 and 2017:
 
 
For the six months ended June 30,
 
 
2018
 
2017
 
 
(in millions)
Balances, beginning of period
 
$
3,963

 
$
3,507

Less: Reinsurance recoverables
 
(70
)
 
(76
)
Balances, beginning of period, net
 
3,893

 
3,431

Incurred related to:
 
 
 
 
Current year
 
21,069

 
20,010

Prior years
 
(247
)
 
(287
)
Total incurred
 
20,822

 
19,723

Paid related to:
 
 
 
 
Current year
 
(17,061
)
 
(16,385
)
Prior years
 
(3,327
)
 
(2,707
)
Total paid
 
(20,388
)
 
(19,092
)
Reinsurance recoverable
 
86

 
78

Balances, end of period
 
$
4,413

 
$
4,140


At June 30, 2018, benefits payable for our Retail segment included IBNR of approximately $2.9 billion, primarily associated with claims incurred in 2018.











Group and Specialty Segment
Activity in benefits payable for our Group and Specialty segment, excluding military services, was as follows for the six months ended June 30, 2018 and 2017:
 
 
For the six months ended June 30,
 
 
2018
 
2017
 
 
(in millions)
Balances, beginning of period
 
$
568

 
$
578

Incurred related to:
 
 
 
 
Current year
 
2,665

 
2,629

Prior years
 
(34
)
 
(31
)
Total incurred
 
2,631

 
2,598

Paid related to:
 
 
 
 
Current year
 
(2,094
)
 
(2,117
)
Prior years
 
(496
)
 
(518
)
Total paid
 
(2,590
)
 
(2,635
)
Balances, end of period
 
$
609

 
$
541


At June 30, 2018, benefits payable for our Group and Specialty segment included IBNR of approximately $530 million, primarily associated with claims incurred in 2018.

Individual Commercial Segment
Activity in benefits payable for our Individual Commercial segment was as follows for the six months ended June 30, 2018 and 2017:
 
 
For the six months ended June 30,
 
 
2018
 
2017
 
 
(in millions)
Balances, beginning of period
 
$
101

 
$
454

Incurred related to:
 
 
 
 
Current year
 

 
304

Prior years
 
(55
)
 
(26
)
Total incurred
 
(55
)
 
278

Paid related to:
 
 
 
 
Current year
 

 
(223
)
Prior years
 
(31
)
 
(378
)
Total paid
 
(31
)
 
(601
)
Balance, end of period
 
$
15

 
$
131


At June 30, 2018, benefits payable for our Individual Commercial segment included IBNR of approximately $6 million, associated with claims incurred in 2017 and prior.



Reconciliation to Consolidated

The reconciliation of the net incurred and paid claims development tables to benefits payable in the consolidated
statement of financial position is as follows:
 
Reconciliation of the Disclosure of Incurred and Paid Claims Development to Benefits Payable, net of reinsurance
 
 
 
June 30,
 
 
2018
 
Net outstanding liabilities
 
 
Retail
$
4,327

 
Group and Specialty
609

 
Individual Commercial
15

 
Other Businesses
41

 
    Benefits payable, net of reinsurance
4,992

 
 
 
 
Reinsurance recoverable on unpaid claims
 
 
Retail
86

 
     Total reinsurance recoverable on unpaid claims
86

 
Held-for-sale
(58
)
 
     Total benefits payable, gross
$
5,020