Guarantees (Tables)

9 Months Ended

Jul. 31, 2015

Guarantees

Changes in aggregate product warranty liabilities

	Nine months ended July 31, 2015
	In millions
Balance at beginning of period	$	1,956
Accruals for warranties issued		1,124
Adjustments related to pre-existing warranties (including changes in estimates)		(28	)
Settlements made (in cash or in kind)		(1,309	)
Balance at end of period	$	1,743