Guarantees (Tables)

12 Months Ended

Oct. 31, 2013

Guarantees

Changes in aggregate product warranty liabilities

	2013			2012
	In millions
Balance at beginning of year	$	2,170		$	2,451
Accruals for warranties issued		2,007			2,249
Adjustments related to pre-existing warranties (including changes in estimates)		(4	)		(79	)
Settlements made (in cash or in kind)		(2,142	)		(2,451	)
Balance at end of year	$	2,031		$	2,170