Financing Receivables and Operating Leases (Tables)

9 Months Ended

Jul. 31, 2013

Financing Receivables and Operating Leases

Components of financing receivables

	July 31, 2013			October 31, 2012
	In millions
Minimum lease payments receivable	$	7,460		$	8,133
Unguaranteed residual value		251			248
Unearned income		(625	)		(688	)
Financing receivables, gross		7,086			7,693
Allowance for doubtful accounts		(132	)		(149	)
Financing receivables, net		6,954			7,544
Less current portion		(3,113	)		(3,252	)
Amounts due after one year, net	$	3,841		$	4,292

Schedule of operating lease assets included in machinery and equipment

	July 31, 2013			October 31, 2012
	In millions
Equipment leased to customers	$	3,671		$	3,865
Accumulated depreciation		(1,392	)		(1,499	)
Operating lease assets, net	$	2,279		$	2,366

Credit risk profile of gross financing receivables

	July 31, 2013		October 31, 2012
	In millions
Risk Rating
Low	$	3,942	$	4,461
Moderate		3,026		3,151
High		118		81
Total	$	7,086	$	7,693

Allowance for doubtful accounts

	Nine months ended July 31, 2013
	In millions
Allowance for doubtful accounts
Balance, beginning of period	$	149
Change in estimates		22
Deductions, net of recoveries		(39	)
Balance, end of period	$	132

Allowance for financing receivables and the related financing receivables evaluated for loss

	July 31, 2013		October 31, 2012
	In millions
Allowance for financing receivables collectively evaluated for loss	$	92	$	104
Allowance for financing receivables individually evaluated for loss		40		45
Total	$	132	$	149
Gross financing receivables collectively evaluated for loss	$	6,662	$	7,355
Gross financing receivables individually evaluated for loss		424		338
Total	$	7,086	$	7,693
Gross financing receivables on non-accrual status	$	251	$	225
Gross financing receivables 90 days past due and still accruing interest		173		113
Total	$	424	$	338