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Financing Receivables and Operating Leases (Details 2) (USD $)
In Millions
9 Months Ended
Jul. 31, 2011
Oct. 31, 2010
Gross financing receivables    
Gross financing receivables $ 7,250 $ 6,710
Allowance for doubtful accounts    
Balance, beginning of period 140  
Additions to allowance 34  
Deductions, net of recoveries (38)  
Balance, end of period 136  
Allowance for financing receivables individually evaluated for loss 47 53
Allowance for financing receivables collectively evaluated for loss 89 87
Gross financing receivables individually evaluated for loss 72 75
Gross financing receivables collectively evaluated for loss 7,178 6,635
Period past due, after which account is put on non-accrual status (in days) 90 days  
Period past due, after which a write-off or specific reserve is created (in days) 180 days  
Total financing receivables on non-accrual status 195  
Total financing receivables 90 days or greater past due and still accruing interest 94  
Low
   
Gross financing receivables    
Gross financing receivables 4,239 3,793
Moderate
   
Gross financing receivables    
Gross financing receivables 2,947 2,829
High
   
Gross financing receivables    
Gross financing receivables $ 64 $ 88