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Supplementary Financial Information - Disaggregation of revenue (Details) - USD ($)
$ in Millions
3 Months Ended
Jan. 31, 2020
Jan. 31, 2019
Disaggregation of Revenue [Line Items]    
Total net revenue $ 14,618 $ 14,710
Americas    
Disaggregation of Revenue [Line Items]    
Total net revenue 5,959 6,032
Europe, Middle East and Africa    
Disaggregation of Revenue [Line Items]    
Total net revenue 5,232 5,358
Asia-Pacific and Japan    
Disaggregation of Revenue [Line Items]    
Total net revenue $ 3,427 $ 3,320