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Income Taxes (Details) - USD ($)
$ in Thousands
3 Months Ended 9 Months Ended
Sep. 30, 2016
Sep. 30, 2015
Sep. 30, 2016
Sep. 30, 2015
Dec. 31, 2015
Goodwill [Line Items]          
Income tax benefit $ 1,101 $ 35,886 $ 5,778 $ 37,862  
Effective income tax rate (as a percent) 20.40% 17.20% 25.50% 17.40%  
Statutory income tax rate (as a percent) 35.00%   35.00%    
Impairment of goodwill $ 0 $ 209,938 $ 0 $ 209,938  
Goodwill Impairment Loss Effective Tax Benefit Rate     17.50%    
Income tax interest or penalties accrued $ 0   $ 0   $ 0
Customer Interaction [Member]          
Goodwill [Line Items]          
Impairment of goodwill   209,938   209,900  
Income tax benefit, goodwill impairment   $ (36,814)   $ (36,800)