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Note N - Segment Reporting - Financial Information by Segment (Details) - USD ($)
$ in Thousands
3 Months Ended 6 Months Ended
Jun. 30, 2023
Jun. 30, 2022
Jun. 30, 2023
Jun. 30, 2022
Revenues $ 47,762 $ 48,553 $ 94,882 $ 97,615
Segment Operating Expense 45,059 43,956 90,060 88,525
Contribution margin (loss) 2,703 4,597 4,822 9,090
Shared Services 0 0 0 0
EBITDA 2,703 4,597 4,822 9,090
Depreciation and amortization 1,033 586 2,099 1,184
Operating income 1,670 4,011 2,723 7,906
Corporate, Non-Segment [Member]        
Revenues 0 0 0 0
Segment Operating Expense 5,752 5,390 11,331 10,889
Contribution margin (loss) (5,752) (5,390) (11,331) (10,889)
Shared Services (2,251) (2,508) (4,512) (5,190)
EBITDA (3,501) (2,882) (6,819) (5,699)
Depreciation and amortization 374 94 745 186
Operating income (3,875) (2,976) (7,564) (5,885)
Marketing Services [Member] | Operating Segments [Member]        
Revenues 10,921 13,450 22,160 26,374
Segment Operating Expense 8,835 10,584 18,094 20,934
Contribution margin (loss) 2,086 2,866 4,066 5,440
Shared Services 766 1,052 1,555 2,165
EBITDA 1,320 1,814 2,511 3,275
Depreciation and amortization 47 89 96 191
Operating income 1,273 1,725 2,415 3,084
Customer Care [Member] | Operating Segments [Member]        
Revenues 17,211 15,382 31,627 33,123
Segment Operating Expense 13,541 12,212 25,195 25,773
Contribution margin (loss) 3,670 3,170 6,432 7,350
Shared Services 720 677 1,434 1,395
EBITDA 2,950 2,493 4,998 5,955
Depreciation and amortization 371 201 771 403
Operating income 2,579 2,292 4,227 5,552
Fulfillment and Logistics Services [Member] | Operating Segments [Member]        
Revenues [1] 19,630 19,721 41,095 38,118
Segment Operating Expense [1] 16,931 15,770 35,440 30,929
Contribution margin (loss) [1] 2,699 3,951 5,655 7,189
Shared Services 765 779 1,523 1,630
EBITDA [1] 1,934 3,172 4,132 5,559
Depreciation and amortization 241 202 487 404
Operating income [1] $ 1,693 $ 2,970 $ 3,645 $ 5,155
[1] Operating expense in this segment includes $0.8 million favorable litigation settlement as well as the related legal expenses.