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Note O - Segment Reporting - Financial Information by Segment (Details) - USD ($)
$ in Thousands
3 Months Ended
Mar. 31, 2022
Mar. 31, 2021
Revenues $ 49,062 $ 43,754
Segment Operating Expense 44,569 41,742
Contribution margin 4,493 (186)
Shared Services 0 0
EBITDA 4,493 (186)
Depreciation 599 698
Operating income (loss) 3,894 (884)
Restructuring expense 0 2,198
Intersegment Eliminations [Member]    
Revenues 0 0
Segment Operating Expense 0 0
Contribution margin 0 (2,198)
Shared Services 0 0
EBITDA 0 (2,198)
Depreciation 0 0
Operating income (loss) 0 (2,198)
Restructuring expense   2,198
Corporate, Non-Segment [Member]    
Revenues 0 0
Segment Operating Expense 5,500 5,453
Contribution margin (5,500) (5,453)
Shared Services (2,682) (3,066)
EBITDA (2,818) (2,387)
Depreciation 93 126
Operating income (loss) (2,911) (2,513)
Restructuring expense   0
Marketing Services [Member] | Operating Segments [Member]    
Revenues 12,924 12,878
Segment Operating Expense 10,350 11,041
Contribution margin 2,574 1,837
Shared Services 1,113 1,255
EBITDA 1,461 582
Depreciation 102 151
Operating income (loss) 1,359 431
Restructuring expense   0
Customer Care [Member] | Operating Segments [Member]    
Revenues 17,742 16,544
Segment Operating Expense 13,560 13,074
Contribution margin 4,182 3,470
Shared Services 718 870
EBITDA 3,464 2,600
Depreciation 202 254
Operating income (loss) 3,262 2,346
Restructuring expense   0
Fulfillment and Logistics Services [Member] | Operating Segments [Member]    
Revenues [1] 18,396 14,332
Segment Operating Expense [1] 15,159 12,174
Contribution margin [1] 3,237 2,158
Shared Services 851 941
EBITDA [1] 2,386 1,217
Depreciation [1] 202 167
Operating income (loss) [1] $ 2,184 1,050
Restructuring expense [1]   $ 0
[1] Operating expense in this segment includes $0.8 million favorable litigation settlement as well as the related legal expenses.