Note O - Segment Reporting - Financial Information by Segment (Details) - USD ($) $ in Thousands		3 Months Ended		9 Months Ended
		Sep. 30, 2021	Sep. 30, 2020	Sep. 30, 2021	Sep. 30, 2020
Revenues		$ 49,597	$ 47,702	$ 142,610	$ 129,825
Segment Operating Expense		43,827	44,757	130,986	129,123
Restructuring expense		937	1,419	4,880	8,005
Contribution margin		4,833	1,526	6,744	(7,303)
Overhead Allocation		0	0	0	0
EBITDA		4,833	1,526	6,744	(7,303)
Depreciation		607	741	1,968	2,905
Operating income		4,226	785	4,776	(10,208)
Intersegment Eliminations [Member]
Revenues		0	0	0	0
Segment Operating Expense		0	0	0	0
Restructuring expense		937	1,419	4,880	8,005
Contribution margin		(937)	(1,419)	(4,880)	(8,005)
Overhead Allocation		0	0	0	0
EBITDA		(937)	(1,419)	(4,880)	(8,005)
Depreciation		0	0	0	0
Operating income		(937)	(1,419)	(4,880)	(8,005)
Corporate, Non-Segment [Member]
Revenues		0	0	0	0
Segment Operating Expense		5,108	4,433	16,037	15,064
Restructuring expense		0	0	0	0
Contribution margin		(5,108)	(4,433)	(16,037)	(15,064)
Overhead Allocation		(2,399)	(2,886)	(8,052)	(9,372)
EBITDA		(2,709)	(1,547)	(7,985)	(5,692)
Depreciation		113	139	363	477
Operating income		(2,822)	(1,686)	(8,348)	(6,169)
Marketing Services [Member] | Operating Segments [Member]
Revenues		14,729	15,217	41,815	41,682
Segment Operating Expense		10,937	12,835	33,355	34,406
Restructuring expense		0	0	0	0
Contribution margin		3,792	2,382	8,460	7,276
Overhead Allocation		1,020	1,173	3,380	3,806
EBITDA		2,772	1,209	5,080	3,470
Depreciation		117	141	412	463
Operating income		2,655	1,068	4,668	3,007
Customer Care [Member] | Operating Segments [Member]
Revenues		19,768	17,933	55,503	41,640
Segment Operating Expense		15,087	14,097	43,299	34,669
Restructuring expense		0	0	0	0
Contribution margin		4,681	3,836	12,204	6,971
Overhead Allocation		667	827	2,240	2,629
EBITDA		4,014	3,009	9,964	4,342
Depreciation		195	323	652	780
Operating income		3,819	2,686	9,312	3,562
Fulfillment and Logistics Services [Member] | Operating Segments [Member]
Revenues	[1]	15,100	14,552	45,292	46,503
Segment Operating Expense	[1]	12,695	13,392	38,295	44,984
Restructuring expense	[1]	0	0	0	0
Contribution margin	[1]	2,405	1,160	6,997	1,519
Overhead Allocation	[1]	712	886	2,432	2,937
EBITDA	[1]	1,693	274	4,565	(1,418)
Depreciation	[1]	182	138	541	1,185
Operating income	[1]	$ 1,511	$ 136	$ 4,024	$ (2,603)

[1] Operating expense in this segment includes $0.8 million favorable litigation settlement as well as the related legal expenses.