Note O - Segment Reporting (Tables)

9 Months Ended

Sep. 30, 2021

Notes Tables

Reconciliation of Operating Profit (Loss) from Segments to Consolidated [Table Text Block]

Three Months ended September 30, 2021	Marketing Services		Customer Care		Fulfillment and Logistics Services		Restructuring			Unallocated Corporate			Total
					(In thousands)
Revenues	$	14,729	$	19,768	$	15,100	$	—		$	—		$	49,597
Segment Operating Expense	$	10,937	$	15,087	$	12,695	$	—		$	5,108		$	43,827
Restructuring	$	—	$	—	$	—	$	937		$	—		$	937
Contribution margin	$	3,792	$	4,681	$	2,405	$	(937	)	$	(5,108	)	$	4,833
Overhead Allocation	$	1,020	$	667	$	712	$	—		$	(2,399	)	$	—
EBITDA	$	2,772	$	4,014	$	1,693	$	(937	)	$	(2,709	)	$	4,833
Depreciation	$	117	$	195	$	182	$	—		$	113		$	607
Operating income (loss)	$	2,655	$	3,819	$	1,511	$	(937	)	$	(2,822	)	$	4,226

Three Months ended September 30, 2020	Marketing Services		Customer Care		Fulfillment and Logistics Services		Restructuring			Unallocated Corporate			Total
					(In thousands)
Revenues	$	15,217	$	17,933	$	14,552	$	—		$	—		$	47,702
Segment Operating Expense	$	12,835	$	14,097	$	13,392	$	—		$	4,433		$	44,757
Restructuring	$	—	$	—	$	—	$	1,419		$	—		$	1,419
Contribution margin	$	2,382	$	3,836	$	1,160	$	(1,419	)	$	(4,433	)	$	1,526
Overhead Allocation	$	1,173	$	827	$	886	$	—		$	(2,886	)	$	—
EBITDA	$	1,209	$	3,009	$	274	$	(1,419	)	$	(1,547	)	$	1,526
Depreciation	$	141	$	323	$	138	$	—		$	139		$	741
Operating income (loss)	$	1,068	$	2,686	$	136	$	(1,419	)	$	(1,686	)	$	785

Nine Months ended September 30, 2021	Marketing Services		Customer Care		Fulfillment and Logistics Services (1)		Restructuring			Unallocated corporate			Total
					(In thousands)
Revenues	$	41,815	$	55,503	$	45,292	$	—		$	—		$	142,610
Segment Operating Expense	$	33,355	$	43,299	$	38,295	$	—		$	16,037		$	130,986
Restructuring	$	—	$	—	$	—	$	4,880		$	—		$	4,880
Contribution margin	$	8,460	$	12,204	$	6,997	$	(4,880	)	$	(16,037	)	$	6,744
Overhead Allocation	$	3,380	$	2,240	$	2,432	$	—		$	(8,052	)	$	—
EBITDA	$	5,080	$	9,964	$	4,565	$	(4,880	)	$	(7,985	)	$	6,744
Depreciation	$	412	$	652	$	541	$	—		$	363		$	1,968
Operating income (loss)	$	4,668	$	9,312	$	4,024	$	(4,880	)	$	(8,348	)	$	4,776

Nine Months ended September 30, 2020	Marketing Services		Customer Care		Fulfillment and Logistics Services			Restructuring			Unallocated corporate			Total
					(In thousands)
Revenues	$	41,682	$	41,640	$	46,503		$	—		$	—		$	129,825
Segment Operating Expense	$	34,406	$	34,669	$	44,984		$	—		$	15,064		$	129,123
Restructuring	$	—	$	—	$	—		$	8,005		$	—		$	8,005
Contribution margin	$	7,276	$	6,971	$	1,519		$	(8,005	)	$	(15,064	)	$	(7,303	)
Overhead Allocation	$	3,806	$	2,629	$	2,937		$	—		$	(9,372	)	$	—
EBITDA	$	3,470	$	4,342	$	(1,418	)	$	(8,005	)	$	(5,692	)	$	(7,303	)
Depreciation	$	463	$	780	$	1,185		$	—		$	477		$	2,905
Operating income (loss)	$	3,007	$	3,562	$	(2,603	)	$	(8,005	)	$	(6,169	)	$	(10,208	)