Note P - Segment Reporting - Financial Information by Segment (Details) - USD ($) $ in Thousands	3 Months Ended			12 Months Ended
	Mar. 31, 2021		Mar. 31, 2020	Dec. 31, 2020	Dec. 31, 2019
Revenues	$ 43,754		$ 40,522
Segment Operating Expense	41,742		43,142
Restructuring expense	2,198		1,366	$ 9,400	$ 11,800
Contribution margin	(186)		(3,986)
Overhead Allocation
EBITDA	(186)		(3,986)
Depreciation	698		1,121
Operating loss	(884)		(5,107)
Intersegment Eliminations [Member]
Revenues
Segment Operating Expense
Restructuring expense	2,198		1,366
Contribution margin	(2,198)		(1,366)
Overhead Allocation
EBITDA	(2,198)		(1,366)
Depreciation
Operating loss	(2,198)		(1,366)
Corporate, Non-Segment [Member]
Revenues
Segment Operating Expense	5,453		5,562
Restructuring expense
Contribution margin	(5,453)		(5,562)
Overhead Allocation	(3,066)		(3,354)
EBITDA	(2,387)		(2,208)
Depreciation	126		170
Operating loss	(2,513)		(2,378)
Marketing Services [Member] | Operating Segments [Member]
Revenues	12,878		13,500
Segment Operating Expense	11,041		11,092
Restructuring expense
Contribution margin	1,837		2,408
Overhead Allocation	1,255		1,347
EBITDA	582		1,061
Depreciation	151		182
Operating loss	431		879
Customer Care [Member] | Operating Segments [Member]
Revenues	16,544		8,480
Segment Operating Expense	13,074		8,346
Restructuring expense
Contribution margin	3,470		134
Overhead Allocation	870		929
EBITDA	2,600		(795)
Depreciation	254		217
Operating loss	2,346		(1,012)
Fulfillment and Logistics Services [Member] | Operating Segments [Member]
Revenues	14,332	[1]	18,542
Segment Operating Expense	12,174	[1]	18,142
Restructuring expense		[1]
Contribution margin	2,158	[1]	400
Overhead Allocation	941	[1]	1,078
EBITDA	1,217	[1]	(678)
Depreciation	167	[1]	552
Operating loss	$ 1,050	[1]	$ (1,230)

[1] Operating expense in this segment includes $750 thousand favorable litigation settlement as well as the related legal expenses.