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Business Segments (Details) (USD $)
In Thousands, unless otherwise specified
3 Months Ended 12 Months Ended
Dec. 31, 2014
Sep. 30, 2014
Jun. 30, 2014
item
Mar. 31, 2014
Dec. 31, 2013
Sep. 30, 2013
Jun. 30, 2013
Mar. 31, 2013
Dec. 31, 2014
segment
Dec. 31, 2013
Dec. 31, 2012
Business Segments                      
Number of operating segments     2us-gaap_NumberOfOperatingSegments                
Number of reportable segments     2us-gaap_NumberOfReportableSegments           2us-gaap_NumberOfReportableSegments    
Business segments, information about operations                      
Intangible asset impairment                   $ 2,750us-gaap_ImpairmentOfIntangibleAssetsIndefinitelivedExcludingGoodwill  
Operating revenues 146,518us-gaap_Revenues 134,121us-gaap_Revenues 140,310us-gaap_Revenues 132,727us-gaap_Revenues 152,179us-gaap_Revenues 134,973us-gaap_Revenues 140,105us-gaap_Revenues 132,352us-gaap_Revenues 553,676us-gaap_Revenues 559,609us-gaap_Revenues 581,091us-gaap_Revenues
Operating income 14,656us-gaap_OperatingIncomeLoss 10,540us-gaap_OperatingIncomeLoss 10,987us-gaap_OperatingIncomeLoss 4,579us-gaap_OperatingIncomeLoss 12,484us-gaap_OperatingIncomeLoss 8,360us-gaap_OperatingIncomeLoss 12,413us-gaap_OperatingIncomeLoss 9,404us-gaap_OperatingIncomeLoss 40,762us-gaap_OperatingIncomeLoss 42,661us-gaap_OperatingIncomeLoss 62,669us-gaap_OperatingIncomeLoss
Interest expense                 2,834us-gaap_InterestExpense 3,103us-gaap_InterestExpense 3,573us-gaap_InterestExpense
Interest income                 (275)us-gaap_InterestIncomeDepositsWithFinancialInstitutions (105)us-gaap_InterestIncomeDepositsWithFinancialInstitutions (89)us-gaap_InterestIncomeDepositsWithFinancialInstitutions
Other, net                 897us-gaap_OtherNonoperatingIncomeExpense 46us-gaap_OtherNonoperatingIncomeExpense 2,993us-gaap_OtherNonoperatingIncomeExpense
Income from continuing operations before income taxes                 37,306us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesMinorityInterestAndIncomeLossFromEquityMethodInvestments 39,617us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesMinorityInterestAndIncomeLossFromEquityMethodInvestments 56,192us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesMinorityInterestAndIncomeLossFromEquityMethodInvestments
Depreciation                 14,894us-gaap_Depreciation 15,530us-gaap_Depreciation 15,676us-gaap_Depreciation
Other intangible amortization                 26us-gaap_AmortizationOfIntangibleAssets 206us-gaap_AmortizationOfIntangibleAssets 246us-gaap_AmortizationOfIntangibleAssets
Capital Expenditure                 11,265us-gaap_PaymentsToAcquirePropertyPlantAndEquipment 15,873us-gaap_PaymentsToAcquirePropertyPlantAndEquipment 13,461us-gaap_PaymentsToAcquirePropertyPlantAndEquipment
Total assets 647,199us-gaap_Assets       685,536us-gaap_Assets       647,199us-gaap_Assets 685,536us-gaap_Assets 706,212us-gaap_Assets
Customer Interaction                      
Business segments, information about operations                      
Intangible asset impairment                   2,800us-gaap_ImpairmentOfIntangibleAssetsIndefinitelivedExcludingGoodwill
/ us-gaap_StatementBusinessSegmentsAxis
= hhs_CustomerInteractionsMember
 
Operating Segments | Customer Interaction                      
Business segments, information about operations                      
Operating revenues                 499,444us-gaap_Revenues
/ us-gaap_ConsolidationItemsAxis
= us-gaap_OperatingSegmentsMember
/ us-gaap_StatementBusinessSegmentsAxis
= hhs_CustomerInteractionsMember
503,760us-gaap_Revenues
/ us-gaap_ConsolidationItemsAxis
= us-gaap_OperatingSegmentsMember
/ us-gaap_StatementBusinessSegmentsAxis
= hhs_CustomerInteractionsMember
528,042us-gaap_Revenues
/ us-gaap_ConsolidationItemsAxis
= us-gaap_OperatingSegmentsMember
/ us-gaap_StatementBusinessSegmentsAxis
= hhs_CustomerInteractionsMember
Operating income                 29,780us-gaap_OperatingIncomeLoss
/ us-gaap_ConsolidationItemsAxis
= us-gaap_OperatingSegmentsMember
/ us-gaap_StatementBusinessSegmentsAxis
= hhs_CustomerInteractionsMember
32,021us-gaap_OperatingIncomeLoss
/ us-gaap_ConsolidationItemsAxis
= us-gaap_OperatingSegmentsMember
/ us-gaap_StatementBusinessSegmentsAxis
= hhs_CustomerInteractionsMember
53,221us-gaap_OperatingIncomeLoss
/ us-gaap_ConsolidationItemsAxis
= us-gaap_OperatingSegmentsMember
/ us-gaap_StatementBusinessSegmentsAxis
= hhs_CustomerInteractionsMember
Depreciation                 12,859us-gaap_Depreciation
/ us-gaap_ConsolidationItemsAxis
= us-gaap_OperatingSegmentsMember
/ us-gaap_StatementBusinessSegmentsAxis
= hhs_CustomerInteractionsMember
13,477us-gaap_Depreciation
/ us-gaap_ConsolidationItemsAxis
= us-gaap_OperatingSegmentsMember
/ us-gaap_StatementBusinessSegmentsAxis
= hhs_CustomerInteractionsMember
13,853us-gaap_Depreciation
/ us-gaap_ConsolidationItemsAxis
= us-gaap_OperatingSegmentsMember
/ us-gaap_StatementBusinessSegmentsAxis
= hhs_CustomerInteractionsMember
Other intangible amortization                 26us-gaap_AmortizationOfIntangibleAssets
/ us-gaap_ConsolidationItemsAxis
= us-gaap_OperatingSegmentsMember
/ us-gaap_StatementBusinessSegmentsAxis
= hhs_CustomerInteractionsMember
206us-gaap_AmortizationOfIntangibleAssets
/ us-gaap_ConsolidationItemsAxis
= us-gaap_OperatingSegmentsMember
/ us-gaap_StatementBusinessSegmentsAxis
= hhs_CustomerInteractionsMember
246us-gaap_AmortizationOfIntangibleAssets
/ us-gaap_ConsolidationItemsAxis
= us-gaap_OperatingSegmentsMember
/ us-gaap_StatementBusinessSegmentsAxis
= hhs_CustomerInteractionsMember
Capital Expenditure                 9,341us-gaap_PaymentsToAcquirePropertyPlantAndEquipment
/ us-gaap_ConsolidationItemsAxis
= us-gaap_OperatingSegmentsMember
/ us-gaap_StatementBusinessSegmentsAxis
= hhs_CustomerInteractionsMember
14,092us-gaap_PaymentsToAcquirePropertyPlantAndEquipment
/ us-gaap_ConsolidationItemsAxis
= us-gaap_OperatingSegmentsMember
/ us-gaap_StatementBusinessSegmentsAxis
= hhs_CustomerInteractionsMember
11,108us-gaap_PaymentsToAcquirePropertyPlantAndEquipment
/ us-gaap_ConsolidationItemsAxis
= us-gaap_OperatingSegmentsMember
/ us-gaap_StatementBusinessSegmentsAxis
= hhs_CustomerInteractionsMember
Total assets 533,073us-gaap_Assets
/ us-gaap_ConsolidationItemsAxis
= us-gaap_OperatingSegmentsMember
/ us-gaap_StatementBusinessSegmentsAxis
= hhs_CustomerInteractionsMember
      575,159us-gaap_Assets
/ us-gaap_ConsolidationItemsAxis
= us-gaap_OperatingSegmentsMember
/ us-gaap_StatementBusinessSegmentsAxis
= hhs_CustomerInteractionsMember
      533,073us-gaap_Assets
/ us-gaap_ConsolidationItemsAxis
= us-gaap_OperatingSegmentsMember
/ us-gaap_StatementBusinessSegmentsAxis
= hhs_CustomerInteractionsMember
575,159us-gaap_Assets
/ us-gaap_ConsolidationItemsAxis
= us-gaap_OperatingSegmentsMember
/ us-gaap_StatementBusinessSegmentsAxis
= hhs_CustomerInteractionsMember
570,784us-gaap_Assets
/ us-gaap_ConsolidationItemsAxis
= us-gaap_OperatingSegmentsMember
/ us-gaap_StatementBusinessSegmentsAxis
= hhs_CustomerInteractionsMember
Operating Segments | Trillium Software                      
Business segments, information about operations                      
Operating revenues                 54,232us-gaap_Revenues
/ us-gaap_ConsolidationItemsAxis
= us-gaap_OperatingSegmentsMember
/ us-gaap_StatementBusinessSegmentsAxis
= hhs_TrilliumMember
55,849us-gaap_Revenues
/ us-gaap_ConsolidationItemsAxis
= us-gaap_OperatingSegmentsMember
/ us-gaap_StatementBusinessSegmentsAxis
= hhs_TrilliumMember
53,049us-gaap_Revenues
/ us-gaap_ConsolidationItemsAxis
= us-gaap_OperatingSegmentsMember
/ us-gaap_StatementBusinessSegmentsAxis
= hhs_TrilliumMember
Operating income                 13,347us-gaap_OperatingIncomeLoss
/ us-gaap_ConsolidationItemsAxis
= us-gaap_OperatingSegmentsMember
/ us-gaap_StatementBusinessSegmentsAxis
= hhs_TrilliumMember
15,396us-gaap_OperatingIncomeLoss
/ us-gaap_ConsolidationItemsAxis
= us-gaap_OperatingSegmentsMember
/ us-gaap_StatementBusinessSegmentsAxis
= hhs_TrilliumMember
14,658us-gaap_OperatingIncomeLoss
/ us-gaap_ConsolidationItemsAxis
= us-gaap_OperatingSegmentsMember
/ us-gaap_StatementBusinessSegmentsAxis
= hhs_TrilliumMember
Depreciation                 2,035us-gaap_Depreciation
/ us-gaap_ConsolidationItemsAxis
= us-gaap_OperatingSegmentsMember
/ us-gaap_StatementBusinessSegmentsAxis
= hhs_TrilliumMember
2,053us-gaap_Depreciation
/ us-gaap_ConsolidationItemsAxis
= us-gaap_OperatingSegmentsMember
/ us-gaap_StatementBusinessSegmentsAxis
= hhs_TrilliumMember
1,823us-gaap_Depreciation
/ us-gaap_ConsolidationItemsAxis
= us-gaap_OperatingSegmentsMember
/ us-gaap_StatementBusinessSegmentsAxis
= hhs_TrilliumMember
Capital Expenditure                 1,912us-gaap_PaymentsToAcquirePropertyPlantAndEquipment
/ us-gaap_ConsolidationItemsAxis
= us-gaap_OperatingSegmentsMember
/ us-gaap_StatementBusinessSegmentsAxis
= hhs_TrilliumMember
1,781us-gaap_PaymentsToAcquirePropertyPlantAndEquipment
/ us-gaap_ConsolidationItemsAxis
= us-gaap_OperatingSegmentsMember
/ us-gaap_StatementBusinessSegmentsAxis
= hhs_TrilliumMember
2,353us-gaap_PaymentsToAcquirePropertyPlantAndEquipment
/ us-gaap_ConsolidationItemsAxis
= us-gaap_OperatingSegmentsMember
/ us-gaap_StatementBusinessSegmentsAxis
= hhs_TrilliumMember
Total assets 114,126us-gaap_Assets
/ us-gaap_ConsolidationItemsAxis
= us-gaap_OperatingSegmentsMember
/ us-gaap_StatementBusinessSegmentsAxis
= hhs_TrilliumMember
      110,377us-gaap_Assets
/ us-gaap_ConsolidationItemsAxis
= us-gaap_OperatingSegmentsMember
/ us-gaap_StatementBusinessSegmentsAxis
= hhs_TrilliumMember
      114,126us-gaap_Assets
/ us-gaap_ConsolidationItemsAxis
= us-gaap_OperatingSegmentsMember
/ us-gaap_StatementBusinessSegmentsAxis
= hhs_TrilliumMember
110,377us-gaap_Assets
/ us-gaap_ConsolidationItemsAxis
= us-gaap_OperatingSegmentsMember
/ us-gaap_StatementBusinessSegmentsAxis
= hhs_TrilliumMember
87,890us-gaap_Assets
/ us-gaap_ConsolidationItemsAxis
= us-gaap_OperatingSegmentsMember
/ us-gaap_StatementBusinessSegmentsAxis
= hhs_TrilliumMember
Corporate, Non-Segment                      
Business segments, information about operations                      
Operating income                 (2,365)us-gaap_OperatingIncomeLoss
/ us-gaap_ConsolidationItemsAxis
= us-gaap_CorporateNonSegmentMember
(4,756)us-gaap_OperatingIncomeLoss
/ us-gaap_ConsolidationItemsAxis
= us-gaap_CorporateNonSegmentMember
(5,210)us-gaap_OperatingIncomeLoss
/ us-gaap_ConsolidationItemsAxis
= us-gaap_CorporateNonSegmentMember
Capital Expenditure                 12us-gaap_PaymentsToAcquirePropertyPlantAndEquipment
/ us-gaap_ConsolidationItemsAxis
= us-gaap_CorporateNonSegmentMember
   
Total assets                     $ 47,538us-gaap_Assets
/ us-gaap_ConsolidationItemsAxis
= us-gaap_CorporateNonSegmentMember