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Restructuring Activities
9 Months Ended
Sep. 30, 2019
Restructuring and Related Activities [Abstract]  
Restructuring Activities
Restructuring Activities

Our management team along with members of the Board have formed a project committee focused on our cost-saving initiatives and other restructuring efforts. This committee has commenced a review of each of our business lines and other operational areas to identify both one-time and recurring cost-saving opportunities.
In the three and nine months ended September 30, 2019, we recorded restructuring charges of $3.1 million and $10.9 million, respectively. This comprised charges mainly related to customer database build write offs, termination fees related to certain contracts with Wipro, severance agreements, asset impairment and facility related expense. The following table summarizes the restructuring charges which are recorded in "Restructuring Expense" in the Condensed Consolidated Statement of Comprehensive (Loss) Income.
In thousands
 
Three Months Ended September 30, 2019

Nine Months Ended September 30, 2019
Customer database build write off
 
$


$
4,036

Contract termination fee
 
667


2,767

Severance
 
1,116


1,760

Facility, asset impairment and other expense
 
1,297


2,304

Total
 
$
3,080


$
10,867


The following table summarizes the changes in liabilities related to restructuring activities:
In thousands
 
Three months Ended September 30, 2019
 
 
Contract Termination Fee
 
Severance
 
Facility, asset impairment and other expense
 
Total
Beginning Balance:
 
$
2,100


$
231


$
76

 
$
2,407

Additions:
 
667


1,116


452

 
2,235

Payments
 
(700
)

(739
)

(387
)
 
(1,826
)
Ending Balance:
 
$
2,067

 
$
608

 
$
141

 
$
2,816

In thousands
 
Nine Months Ended September 30, 2019
 
 
Contract Termination Fee
 
Severance
 
Facility, asset impairment and other expense
 
Total
Beginning balance:
 
$


$


$

 
$

Additions:
 
2,767


1,760


528

 
5,055

Payments
 
(700
)

(1,152
)

(387
)
 
(2,239
)
Ending balance:
 
$
2,067

 
$
608

 
$
141

 
$
2,816



We expect that in connection with our cost-saving and restructuring initiatives, we will incur total restructuring charges of approximately $14.0 million through 2020. One of the larger initiatives to combine sub-scale production environments received Board approval on August 1, 2019. This will result in the closing of three production facilities by the end of 2019 and consolidating the work currently performed at these facilities into other production facilities. The related lease impairment charge of $0.9 million was recorded in the three months ended September 30, 2019.