Restructuring Activities

6 Months Ended

Jun. 30, 2019

Restructuring and Related Activities [Abstract]

Our management team along with members of the Board have formed a project committee focused on our cost-saving initiatives and other restructuring efforts. This committee has commenced a review of each of our business lines and other operational areas to identify both one-time and recurring cost-saving opportunities.

In the three and six months ended June 30, 2019 we recorded a restructuring charge of $3.3 million and $7.8 million, respectively. This comprised charges mainly related to customer database build write offs, termination fees related to certain contracts with Wipro, severance agreements, asset impairment and facility related expense. The following table summarizes the restructuring charges which are recorded in "Restructuring Expenses" in the Condensed Consolidated Statement of (Loss) Income.



in thousands	Three Months Ended June 30, 2019		Six months Ended June 30, 2019
Customer database build write off	$	1,845	$	4,036
Contract termination fee	—		2,100
Severance	496		644
Facility, asset impairment and other expense	940		1,008
Total	$	3,281	$	7,788

The following table summarizes the changes in liabilities related to restructuring activities:



in thousands	Three months Ended June 30, 2019
	Contract Termination Fee		Severance			Facility, asset impairment and other expense		Total
Beginning Balance:	$	—	$	68		$	—	$	68
Additions:	2,100		496			38		2,634
Payments	—		(304		)	—		(304		)
Ending Balance:	$	2,100	$	260		$	38	$	2,398



in thousands	Six Months Ended June 30, 2019
	Contract Termination Fee		Severance			Facility, asset impairment and other expense		Total
Beginning balance:	$	—	$	—		$	—	$	—
Additions:	2,100		644			38		2,782
Payments	—		(384		)	—		(384		)
Ending balance:	$	2,100	$	260		$	38	$	2,398

We expect that in connection with our cost-saving and restructuring initiatives, we will incur total restructuring charges of approximately $12 million through 2020. One of the larger initiatives to combine sub-scale production environments received Board approval on August 1, 2019.