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Goodwill and Other Intangible Assets (Intangible Assets Subject to Amortization) (Details) (USD $)
In Millions, unless otherwise specified
3 Months Ended
Mar. 31, 2014
Mar. 31, 2013
Dec. 31, 2013
Finite-Lived Intangible Assets [Line Items]      
Gross carrying amount $ 5,277   $ 5,131
Accumulated amortization (4,002)   (3,995)
Intangible Assets, Net (Excluding Goodwill) 1,275   1,136
Adjustments To Reflect Present Value Of Future Profits In Run Off Insurance Operations To Reflect Effects That Would Have Been Recognized Had Related Unrealized Investment Securities Holding Gains Loses Actually Been Realized 316   322
Amortization expense 97 108  
Customer Relationships [Member]
     
Finite-Lived Intangible Assets [Line Items]      
Gross carrying amount 1,325   1,173
Accumulated amortization (805)   (802)
Net 520   371
Trademarks [Member]
     
Finite-Lived Intangible Assets [Line Items]      
Gross carrying amount 46   49
Accumulated amortization (34)   (36)
Net 12   13
Patents, Licenses And Trademarks [Member]
     
Finite-Lived Intangible Assets [Line Items]      
Gross carrying amount 108   106
Accumulated amortization (103)   (102)
Net 5   4
Computer Software, Intangible Asset [Member]
     
Finite-Lived Intangible Assets [Line Items]      
Gross carrying amount 2,212   2,200
Accumulated amortization (1,721)   (1,707)
Net 491   493
Leases, Acquired-in-Place [Member]
     
Finite-Lived Intangible Assets [Line Items]      
Gross carrying amount 679   703
Accumulated amortization (480)   (498)
Net 199   205
Present Value Of Future Profits [Member]
     
Finite-Lived Intangible Assets [Line Items]      
Gross carrying amount 583   574
Accumulated amortization (583)   (574)
Net 0   0
All Other [Member]
     
Finite-Lived Intangible Assets [Line Items]      
Gross carrying amount 324   326
Accumulated amortization (276)   (276)
Net $ 48   $ 50