Statement of Earnings (USD $) In Millions, unless otherwise specified	12 Months Ended
	Dec. 31, 2011		Dec. 31, 2010		Dec. 31, 2009
Revenues
Revenues from services (Note 12)(a)	$ 45,961	[1]	$ 46,121	[1]	$ 48,195	[1]
Other-than-temporary impairment on investment securities:
Total other-than-temporary impariment on investment securities	(455)		(431)		(571)
Less: Portion of other-than-temporary impairment recognized in accumulated other comprehensive income	76		199		312
Net other-than-temporary impairment on investment securities recognized in earnings	(379)		(232)		(259)
Revenues from services (Note 12)	45,582		45,889		47,936
Sales of goods	148		533		970
Total revenues	45,730		46,422		48,906
Costs and expenses
Interest	13,845		14,494		16,878
Operating and administrative (Note 13)	12,785		14,133		14,589
Cost of goods sold	135		501		808
Investment contracts, insurance losses and insurance annuity benefits	108		144		210
Provision for losses on financing receivables (Note 4)	4,083		7,176		10,585
Depreciation and amortization (Note 5)	7,114		7,749		8,303
Total costs and expenses	38,070		44,197		51,373
Earnings (loss) from continuing operations before income taxes	7,660		2,225		(2,467)
Benefit (provision) for income taxes (Note 10)	(984)		949		3,807
Earnings from continuing operations	6,676		3,174		1,340
Earnings (loss) from discontinued operations, net of taxes (Note 2)	17		(867)		288
Net earnings (loss)	6,693		2,307		1,628
Less net earnings (loss) attributable to noncontrollng interests	127		16		15
Net earnings (loss) attributable to the Company	6,566		2,291		1,613
Amounts attributable to the Company
Earnings (loss) from continuing operations	6,549		3,158		1,325
Earnings (loss) from discontinued operations, net of taxes	17		(867)		288
Net earnings (loss) attributable to the Company	$ 6,566		$ 2,291		$ 1,613

[1] (a) Excluding net other-than-temporary impairment on investment securities since April 1, 2009.