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LOANS
12 Months Ended
Dec. 31, 2023
Receivables [Abstract]  
LOANS LOANS
The Company’s consumer loans are made to individuals in relatively small amounts for relatively short periods of time. First and second mortgage loans on real estate are made in larger amounts and for longer periods of time. The Company also purchases sales finance contracts from various dealers. All loans and sales contracts are held for investment.
Loan Renewals:
Loan renewals are accounted for in accordance with the applicable guidance in ASC Topic 310-20 Nonrefundable Fees and Other Costs. Loan renewals are a product the Company offers to existing customers that allows them to borrow additional funds from the Company. In evaluating a loan for renewal, in addition to our standard underwriting requirements, we may take into consideration the customer’s prior payment performance with us, which we believe to be an indicator of the customer’s future credit performance. If the terms of the new loan resulting from a loan renewal (other than a troubled debt restructuring) are at least as favorable to us as the terms for comparable loans to other customers with similar collection risks who are not renewing a loan, the renewal is accounted for as a new loan. The criteria is met if the new loan's effective yield is at least equal to the effective yield for such comparable loans and the modification of the original loan is more than minor. A modification of a loan is more than minor if the present value of the cash flows under the terms of the renewal is at least 10 percent different from the present value of the remaining cash flows under the terms of the original loan. Accordingly, when a renewal is generated, the original loan(s) are extinguished along with the associated unearned finance charges and a new loan is originated. Substantially all renewals include a non-cash component that represents the exchange of the original principal balance for the new principal balance and a cash component for the net proceeds distributed to the customer for the additional amount borrowed. The cash component is presented as outflows from investing activities and the non-cash component is presented as a non-cash investing activity.
Cash, unearned finance charges, origination fees, discounts, premiums, deferred fees, and, in the instance of a loan renewal, the net payoff of the of the renewed loan are included in the loan origination amount. The cash component of the loan origination is included in the Statement of Cash Flows in the Cash Flows from Investing Activities as Loans Originated or Purchased.
Reconciliation of Gross Loans Originated / Acquired to Loans Originated or Purchased in Consolidated Statements of Cash Flows (in millions):
202320222021
Loans Originated/acquired per Business Section$1,228 $1,158 $1,152 
Non-Cash Reconciling items:
Other Consumer (Live Check and Premier) Renewed Loans Payoff 319 314 332 
Other non-cash activity: unearned finance charges, origination fees, discounts, premiums, and deferred fees266 241 231 
Loans originated or purchased per Consolidated Statements of Cash Flows$643 $603 $589 
Contractual Maturities of Loans:
An estimate of contractual maturities stated as a percentage of the loan balances based upon an analysis of the Company's portfolio as of December 31, 2023 is as follows:
Due In
Calendar Year
Direct
Cash
Loans
Real
Estate
Loans
Sales
Finance
Contracts
202463 %14 %29 %
202529 13 27 
202612 22 
202711 15 
2028— 10 
2029 & beyond — 40 
100 %100 %100 %
Historically, a majority of the Company's loans have been renewed many months prior to their final contractual maturity dates, and the Company expects this trend to continue in the future. Accordingly, the above contractual maturities should not be regarded as a forecast of future cash collections.
Allowance for Credit Losses:
The allowance for credit losses is based on Management's evaluation of the inherent risks and changes in the composition of the Company's loan portfolio. When the Company implemented ASU No. 2016-13, Financial Instruments-Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments (“ASU 2016-13”) loans outstanding with similar risk characteristics were collectively evaluated in pools utilizing an open pool method, whereby a historical loss rate was calculated and applied to the balance of loans outstanding in the portfolio at each reporting period. This historical loss rate was then adjusted by a macroeconomic forecast and other qualitative factors, as appropriate, to fully reflect the expected losses in the loan portfolio.
For the period ending December 31, 2023 we utilized a Probability of Default (“PD”) / Loss Given Default (“LGD”) technique to estimate the allowance for credit losses, in which the estimated loss is equal to the product of PD and LGD. We engaged a major rating service provider to assist with estimating the instances of loss (PDs) and the average severity of losses (LGDs) using the characteristics of our loan portfolio, along with incorporating a reasonable and supportable forecast which is utilized to support the adjustments to historical loss experience of loans with similar credit risk. Key segmentation in the technique is origination vintage, remaining contractual term, risk score and state of origination. The technique produces a variety of alternative economic scenarios. We consider how macroeconomic and/or other factors might impact expected credit losses over the remaining maturity of the portfolio and determine which scenario(s) and specific scenario weights are applied within the estimation. The allowance for credit losses recorded in the balance sheet reflects Management’s best estimate of expected credit losses. There was not a material impact on the Company’s expected credit losses as a result of the change. The output of both models was within the range of acceptable values.
The Company classifies delinquent accounts at the end of each month according to the Company’s graded delinquency rules which includes the number of installments past due at that time, based on the then-existing terms of the contract. Accounts are classified in delinquency categories of 30-59 days past due, 60-89 days past due, or 90 or more days past due based on the Company’s graded delinquency policy. When a loan meets the Company’s charge-off policy, the loan is charged off, unless Management directs that it be retained as an active loan. In making this charge-off evaluation, Management considers factors such as pending insurance, bankruptcy status and other indicators of collectability. The amount charged off is the unpaid balance less the unearned finance charges and the unearned insurance premiums, if applicable.
Management ceases accruing finance charges on loans that meet the Company’s non-accrual policy based on grade delinquency rules, generally when two payments remain unpaid on precomputed loans or when the interest paid-to-date on an interest-bearing loan is 60 days or more past due. Finance charges are then only recognized to the extent there is a loan payment received or when the account qualifies for return to accrual status. Accounts qualify for return to accrual status when the graded delinquency on a precomputed loan is less than two payments and on when the interest paid-to-date on an interest-bearing loan is less than 60 days past due. There were no loans that met the non-accrual policy still accruing interest at December 31, 2023 or December 31, 2022.
The allowance for credit losses decreased by $3.8 million (5%) to $71.4 million as of December 31, 2023, compared to $75.2 million at December 31, 2022.
Management believes that the allowance for credit losses, as calculated in accordance with the Company’s current expected credit loss (“CECL”) methodology, is appropriate to cover expected credit losses on loans at December 31, 2023; however, because the allowance for credit losses is based on estimates, there can be no assurance that the ultimate charge-off amount will match such estimates. Management may determine it is appropriate to increase or decrease the allowance for expected credit losses in future periods, or actual losses in any period, either of which events could have a material impact on our results of operations in the future.
The Company’s principal balances on non-accrual loans by loan class at December 31, 2023 and 2022 are as follows (in thousands):
Loan ClassDecember 31, 2023December 31, 2022
Direct Cash Loans: Live Check Consumer Loans$10,888 $13,527 
Direct Cash Loans: Premier Consumer Loans2,526 4,738 
Direct Cash Loans: Other Consumer Loans33,194 41,240 
Real Estate Loans 1,383 1,870 
Sales Finance Contracts 6,655 5,656 
Total $54,647 $67,031 
An age analysis of principal balances past due, segregated by loan class, as of December 31, 2023 and 2022 is as follows (in thousands):
December 31, 2023
30-59 Days
Past Due
60-89 Days
Past Due
90 Days or
More
Past Due
Total
Past Due
Loans
Direct Cash Loans: Live Check Loans$4,555 $4,228 $6,548 $15,331 
Direct Cash Loans: Premier Loans1,142 789 1,713 3,644 
Direct Cash Loans: Other Consumer Loans19,975 11,240 24,433 55,648 
Real Estate Loans776 334 1,403 2,513 
Sales Finance Contracts4,228 2,226 4,142 10,596 
Total $30,676 $18,817 $38,239 $87,732 
December 31, 202230-59 Days
Past Due
60-89 Days
Past Due
90 Days or
More
Past Due
Total
Past Due
Loans
Direct Cash Loans: Live Check Loans$6,217 $4,524 $8,232 $18,973 
Direct Cash Loans: Premier Loans2,164 1,302 2,416 5,882 
Direct Cash Loans: Other Consumer Loans24,681 14,373 26,818 65,872 
Real Estate Loans894 436 1,380 2,710 
Sales Finance Contracts4,257 2,066 3,315 9,639 
Total $38,214 $22,702 $42,161 $103,077 
While delinquency rating analysis is the primary credit quality indicator, we also consider the ratio of bankrupt accounts to the total loan portfolio in evaluating whether any qualitative adjustments were necessary to the allowance for credit losses. The ratio of bankrupt accounts to total principal loan balances outstanding at December 31, 2023 and December 31, 2022 was 1.43% and 1.25% respectively.
The Company considers the performance of the loan portfolio and its impact on the allowance for credit losses. For each segment in the portfolio, the Company also evaluates credit quality based on the aging status of the loan and by payment activity.
The following table presents the net balance (gross balance less unearned finance charges and unearned insurance in thousands) in each segment in the portfolio as of December 31, 2023 based on year of origination.
Payment Performance – Principal Balance by Origination Year
20232022202120202019PriorTotal
Net
Balance
Direct Cash Loans: Live Checks
Performing $127,733 $14,842 $2,455 $344 $36 $17 $145,427 
Nonperforming 8,686 1,840 206 32 — — 10,764 
$136,419 $16,682 $2,661 $376 $36 $17 $156,191 
Direct Cash Loans: Premier Loans
Performing $11,728 $26,440 $10,233 $2,026 $481 $151 $51,059 
Nonperforming 162 1,521 645 134 24 19 2,505 
$11,890 $27,961 $10,878 $2,160 $505 $170 $53,564 
Direct Cash Loans: Other Consumer Loans
Performing $563,939 $113,604 $37,981 $7,303 $2,280 $766 $725,873 
Nonperforming 18,550 9,673 3,450 741 256 88 32,758 
$582,489 $123,277 $41,431 $8,044 $2,536 $854 $758,631 
Real Estate Loans:
Performing $2,069 $1,344 $10,204 $4,481 $3,890 $5,941 $27,929 
Nonperforming 21 673 168 228 279 1,375 
$2,075 $1,365 $10,877 $4,649 $4,118 $6,220 $29,304 
Sales Finance Contracts:
Performing $96,227 $45,339 $17,777 $7,662 $1,042 $97 $168,144 
Nonperforming 2,157 2,513 1,158 617 100 15 6,560 
$98,384 $47,852 $18,935 $8,279 $1,142 $112 $174,704 

Segmentation of the portfolio began with the adoption of ASC 326 on January 1, 2020. The following table provides additional information on our allowance for credit losses based on a collective evaluation in thousands).
2023
Live ChecksPremier LoansOther
Consumer
Loans
Real Estate
Loans
Sales Finance
Contracts
Total
Allowance for Credit Losses:
Balance at January 1, 2023$14,896 $6,108 $46,412 $143 $7,651 $75,210 
Provision for Credit Losses 20,807 2,592 51,726 2,360 9,903 87,388 
Charge-offs (31,397)(7,685)(68,011)(22)(10,354)(117,469)
Recoveries 5,526 1,495 17,155 2,050 26,233 
Ending Balance $9,832 $2,510 $47,282 $2,488 $9,250 $71,362 
2022
Live ChecksPremier LoansOther
Consumer
Loans
Real Estate
Loans
Sales Finance
Contracts
Total
Allowance for Credit Losses:
Balance at January 1, 2022$10,649 $6,216 $44,646 $265 $5,535 $67,311 
Provision for Credit Losses24,044 4,452 47,976 (102)7,918 84,288 
Charge-offs(23,207)(5,630)(61,787)(28)(7,353)(98,005)
Recoveries3,410 1,070 15,577 1,551 21,616 
Ending Balance$14,896 $6,108 $46,412 $143 $7,651 $75,210 
Troubled Debt Restructurings (TDRs)

In March 2022 the Financial Accounting Standards Board ("FASB") issued an accounting update ("ASU No. 2022-02") eliminating the accounting for troubled debt restructurings (each, a "TDR") by creditors while enhancing the disclosure requirements for certain loan refinancings and restructurings by creditors when a borrower is experiencing financial difficulty. The amendment also requires disclosure of gross credit losses by year of origination for finance receivables. The amendments in this update are effective for annual and interim periods beginning after December 15, 2022. The elimination of TDR guidance and enhanced disclosure requirements were adopted prospectively for loan modifications after adoption. These enhanced disclosures are presented herein for periods since adoption.

TDRs represent loans on which the original terms have been modified as a result of the following conditions: (i) the restructuring constitutes a concession and (ii) the borrower is experiencing financial difficulties. Loan modifications by the Company involve payment alterations, interest rate concessions, and/or reductions in the amount owed by the customer. We do not consider TDRs as new loans because the restructuring is part of our ongoing effort to recover its investment in the original loan. The Company allows refinancing of delinquent loans on a case-by-case basis for those who satisfy certain eligibility requirements. The eligible customers can include those experiencing temporary hardships, lawsuits, or customers who have declared bankruptcy. In most cases, the loans that eligible for restructuring are between 90 and 180 days past due. We do not allow the amount of the new loan to exceed the original amount of the existing loan and we believe that refinancing the delinquent loans for certain customers provides the Company with an opportunity to increase its average loans outstanding and its interest, fees, and other income without experiencing a significant increase in loan losses. These refinancings also provide a resolution to temporary financial setbacks for these borrowers and sustain their credit rating.

Legal fees and other direct costs incurred by the Company during a restructuring are expensed when incurred. The effective interest rate for restructured loan is based on the original contractual rate, not the rate specified in the restructuring agreement. The modified loans are adjusted to be recorded at the value of expected cash flows to be received in the future. Modifications that lower the principal balance experience a direct charge off for the difference of the original and modified principal amount. Substantially all of the restructurings relate to fee and interest rate concessions. The Company only lowers the principal balance in the event of a court order.
The information relating to modifications made to borrowers experiencing financial difficulty (in thousands, except for %) for the period indicated are as follows:
Year ended December 31, 2023
Loan ClassInterest Rate ReductionTerm ExtensionPrincipal ForgivenessCombination - Term Extension and Principal ForgivenessCombination - Term Extension and Interest Rate Reduction
Direct Cash Loans: Live Check Loans$5,244 36.9 %$2,350 16.5 %$2,557 18.0 %$2,784 19.6 %$1,277 9.0 %
Direct Cash Loans: Premier Loans1,218 18.0 %1,735 25.6 %748 11.0 %1,784 26.3 %1,289 19.0 %
Direct Cash Loans: Other Consumer Loans15,617 17.1 %16,482 18.1 %10,009 11.0 %30,706 33.6 %18,453 20.2 %
Real Estate Loans281 75.6 %48 12.9 %25 6.8 %— — %17 4.7 %
Sales Finance Contracts696 6.2 %977 8.7 %1,865 16.7 %7,008 62.6 %643 5.8 %
Total$23,056 18.6 %$21,591 17.4 %$15,206 12.3 %$42,282 34.1 %$21,679 17.5 %

The financial effects of the modifications made to borrowers experiencing financial difficulty in the year ended December 31, 2023 are as follows:
Loan ModificationLoan ClassFinancial Effect
Interest Rate ReductionLive Check Loans
Reduced the weighted-weighted average contractual interest rate from 27.0% to 16.5%
Premier Loans
Reduced the weighted-weighted average contractual interest rate from 20.2% to 15.5%
Other Consumer Loans
Reduced the weighted-weighted average contractual interest rate from 29.2% to 19.4%
Real Estate Loans
Reduced the weighted-weighted average contractual interest rate from 18.3% to 6.6%
Sales Finance Contracts
Reduced the weighted-weighted average contractual interest rate from 21.9% to 15.7%
Term ExtensionLive Check Loans
Added a weighted average 13 months to the term
Premier Loans
Added a weighted average 23 months to the term
Other Consumer Loans
Added a weighted average 16 months to the term
Real Estate Loans
Added a weighted average 28 months to the term
Sales Finance Contracts
Added a weighted average 17 months to the term
Principal ForgivenessLive Check Loans
Reduced the gross balance of the loans $2.6 million
Premier Loans
Reduced the gross balance of the loans $0.7 million
Other Consumer Loans
Reduced the gross balance of the loans $10.0 million
Real Estate LoansNo Financial Effect
Sales Finance Contracts
Reduced the gross balance of the loans $1.9 million
Loans modified for borrowers experiencing financial difficulty during the prior 12 months that subsequently charged off during the year ended December 31, 2023 (in thousands):
Loan ClassInterest Rate ReductionTerm ExtensionPrincipal ForgivenessCombination- Term Extension and Principal ForgivenessCombination - Term Extension and Interest Rate Reduction
Direct Cash Loans: Live Check Loans$2,679 $272 $1,206 $258 $286 
Direct Cash Loans: Premier Loans458 139 359 181 221 
Direct Cash Loans: Other Consumer Loans4,880 1,004 3,207 2,264 1,994 
Real Estate Loans— — — — 
Sales Finance Contracts222 66 420 398 82 
     Total$8,239 $1,481 $5,197 $3,101 $2,583 
The aging for loans that were modified to borrowers experiencing financial difficulty in the past 12 months (in thousands):
December 31, 2023
Loan ClassCurrent30 - 89 Past Due90+ Past DueTotal
Direct Cash Loans: Live Check Loans$4,023 $1,096 $1,629 $6,747 
Direct Cash Loans: Premier Loans3,212 597 686 4,495 
Direct Cash Loans: Other Consumer Loans46,154 7,640 8,900 62,694 
Real Estate Loans183 198 380 
Sales Finance Contracts6,361 1,202 1,107 8,670 
     Total$59,933 $10,534 $12,519 $82,986 

Prior to January 1, 2023, the Company classified a receivable as a TDR when the Company modified a loan's contractual terms for economic or other reasons related to the borrower's financial difficulties and granted a concession that would not have otherwise been considered.
The following table presents a summary of loans that were restructured during the year ended December 31, 2022 in (in thousands, except number of loans):
Loan ClassNumber
of
Loans
Pre-Modification
Recorded
Investment
Post-Modification
Recorded
Investment
Direct Cash Loans: Live Check Consumer Loans6,238$11,026 $10,869 
Direct Cash Loans: Premier Consumer Loans 9996,521 6,367 
Direct Cash Loans: Other Consumer Loans 21,59985,663 83,162 
Real Estate Loans 26238 236 
Sales Finance Contracts 1,1658,922 8,664 
Total 30,027$112,370 $109,298 
TDRs that subsequently defaulted during the year ended December 31, 2022 are listed below (in thousands, except number of loans):
Loan ClassNumber
of
Loans
Pre-Modification
Recorded
Investment
Direct Cash Loans: Live Check Consumer Loans2,252$3,883 
Direct Cash Loans: Premier Consumer Loans1821,066 
Direct Cash Loans: Other Consumer Loans5,19613,212 
Real Estate Loans2
Sales Finance Contracts1831,061 
Total7,815$19,227 
The following table presents a summary of loans that were restructured during the year ended December 31, 2021 (in thousands, except number of loans):
Loan ClassNumber
of
Loans
Pre-Modification
Recorded
Investment
Post-Modification
Recorded
Investment
Direct Cash Loans: Live Check Consumer Loans2,303$4,357 $4,266 
Direct Cash Loans: Premier Consumer Loans4762,951 2,850 
Direct Cash Loans: Other Consumer Loans12,75246,993 45,056 
Real Estate Loans28347 347 
Sales Finance Contracts7454,800 4,633 
Total16,304$59,449 $57,152 
TDRs that subsequently defaulted during the year ended December 31, 2021 are listed below (in thousands, except number of loans):
Loan ClassNumber
of
Loans
Pre-Modification
Recorded
Investment
Direct Cash Loans: Live Check Consumer Loans844$1,568 
Direct Cash Loans: Premier Consumer Loans99517 
Direct Cash Loans: Other Consumer Loans3,0947,082 
Real Estate Loans0— 
Sales Finance Contracts142613 
Total4,179$9,781