Employee Separation Actions and Exit and Disposal Activities (Tables)

6 Months Ended

Jun. 30, 2021

Restructuring Cost and Reserve [Line Items]

Schedule of Restructuring Reserve by Type of Cost

The following table summarizes the redesign-related activities for the periods ended June 30, which are recorded in Other liabilities and deferred revenue (in millions):

	Second Quarter				First Half
	2020		2021		2020		2021
Beginning balance	$	601	$	1,499	$	734	$	1,732
Changes in accruals (a)	26		176		94		369
Payments	(99)		(966)		(271)		(1,257)
Foreign currency translation	(4)		130		(33)		(5)
Ending balance	$	524	$	839	$	524	$	839

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(a)Excludes pension costs of $51 million and $46 million in the second quarter of 2020 and 2021, respectively, and $75 million and $84 million in the first half of 2020 and 2021, respectively.