Employee Separation Actions and Exit and Disposal Activities (Tables)

9 Months Ended

Sep. 30, 2020

Restructuring Cost and Reserve [Line Items]

Schedule of Restructuring Reserve by Type of Cost

The following table summarizes the redesign-related activities for the periods ended September 30, which are recorded in Other liabilities and deferred revenue (in millions):

	Third Quarter				First Nine Months
	2019		2020		2019		2020
Beginning balance	$	929	$	524	$	291	$	734
Changes in accruals (a)	173		109		1,181		203
Payments	(334)		(105)		(692)		(376)
Foreign currency translation	(39)		11		(51)		(22)
Ending balance	$	729	$	539	$	729	$	539

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(a)Excludes pension costs of $49 million and $92 million in the third quarter of 2019 and 2020, respectively, and $244 million and $167 million in the first nine months of 2019 and 2020, respectively.