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Loans (Loans by FICO Score, Consumer) (Details)
Jun. 30, 2017
Dec. 31, 2016
HELOC | FICO score 740 or greater    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Average refreshed FICO score (percent) 57.90% 56.90%
HELOC | FICO score 720-739    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Average refreshed FICO score (percent) 8.80% 8.80%
HELOC | FICO score 700-719    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Average refreshed FICO score (percent) 8.30% 8.60%
HELOC | FICO score 660-699    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Average refreshed FICO score (percent) 12.70% 13.20%
HELOC | FICO score 620-659    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Average refreshed FICO score (percent) 5.20% 5.60%
HELOC | FICO score less than 620    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Average refreshed FICO score (percent) [1] 7.10% 6.90%
HELOC | Total    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Average refreshed FICO score (percent) 100.00% 100.00%
R E Installment Loans | FICO score 740 or greater    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Average refreshed FICO score (percent) 71.20% 70.30%
R E Installment Loans | FICO score 720-739    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Average refreshed FICO score (percent) 7.80% 8.30%
R E Installment Loans | FICO score 700-719    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Average refreshed FICO score (percent) 6.80% 6.80%
R E Installment Loans | FICO score 660-699    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Average refreshed FICO score (percent) 8.70% 8.40%
R E Installment Loans | FICO score 620-659    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Average refreshed FICO score (percent) 3.00% 3.50%
R E Installment Loans | FICO score less than 620    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Average refreshed FICO score (percent) [1] 2.50% 2.70%
R E Installment Loans | Total    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Average refreshed FICO score (percent) 100.00% 100.00%
Permanent Mortgage Portfolio Segment | FICO score 740 or greater    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Average refreshed FICO score (percent) 44.50% 45.00%
Permanent Mortgage Portfolio Segment | FICO score 720-739    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Average refreshed FICO score (percent) 11.20% 9.50%
Permanent Mortgage Portfolio Segment | FICO score 700-719    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Average refreshed FICO score (percent) 11.50% 9.20%
Permanent Mortgage Portfolio Segment | FICO score 660-699    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Average refreshed FICO score (percent) 15.40% 17.10%
Permanent Mortgage Portfolio Segment | FICO score 620-659    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Average refreshed FICO score (percent) 8.20% 9.10%
Permanent Mortgage Portfolio Segment | FICO score less than 620    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Average refreshed FICO score (percent) [1] 9.20% 10.10%
Permanent Mortgage Portfolio Segment | Total    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Average refreshed FICO score (percent) 100.00% 100.00%
[1] For this group, a majority of the loan balances had FICO scores at the time of the origination that exceeded 620 but have since deteriorated as the loans have seasoned.