EX-99.1 2 a4q2020earningsrelease.htm 4Q2020 EARNINGS RELEASE Document







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First Horizon Corporation Reports Fourth Quarter Net Income Available to Common of $234 million,
or EPS of $0.42; $255 million, or $0.46, on an Adjusted basis*

Fourth quarter 2020 ROTCE of 16.7%; Adjusted ROTCE of 18.2%*

2020 net income available to common stockholders of $822 million, or EPS of $1.89; $528 million, or EPS of $1.22, on an Adjusted basis*

Tangible book value per share of $10.23 up 3% in the quarter

MEMPHIS, TN (January 22, 2021) – First Horizon Corporation (NYSE: FHN or “First Horizon”) today reported fourth quarter 2020 net income available to common shareholders ("NIAC") of $234 million, or earnings per share of $0.42, compared with third quarter 2020 NIAC of $523 million, or earnings per share of $0.95. Fourth quarter 2020 results were reduced by a net $20 million after-tax, or $0.04 per share, of notable items largely related to the IBERIABANK Corporation Merger ("IBKC Merger") compared with a net $331 million after-tax benefit, or $0.60 per share, in third quarter 2020. Excluding notable items, adjusted fourth quarter NIAC totaled $255 million, or $0.46 per share, compared with $193 million, or $0.35 per share in third quarter 2020.*

Full year 2020 NIAC of $822 million, or earnings per share of $1.89, compares with $435 million, or earnings per share of $1.38, in 2019, largely reflecting the impact of the IBKC Merger which closed on July 1, 2020. 2020 results include a net $294 million after-tax benefit, or $0.68 per share, from notable items largely related to the IBKC merger and Truist branch acquisition compared with a net $90 million after-tax, or $0.29 per share, reduction tied to notable items in 2019. On an adjusted basis, full year 2020 NIAC of $528 million, or earnings per share of $1.22, compares with NIAC of $525 million, or $1.66 per share, in 2019. Results prior to third quarter 2020 reflect legacy First Horizon results only.

“I am tremendously proud of our performance this year and the results we delivered despite the challenging landscape. We clearly benefited from strong fixed income and mortgage banking fees and disciplined expense management," said Chief Executive Officer and President Bryan Jordan. “We are executing well on our merger of equals with IBERIABANK, and I am even more confident today in the power of our diversified business model, expanded footprint and combined expertise to meet the needs of our clients.”

Jordan continued, "I commend our associates for their unwavering commitment to our clients, communities and core values. Throughout a year of unprecedented challenges, our team achieved transformational milestones with incredible resiliency. Looking ahead, we remain focused on successfully executing on the integration, delivering on our strategic priorities, and investing in products and technology to ensure an exceptional client experience and help drive enhanced shareholder value."

Fourth Quarter and Full Year 2020 Notable and Unusual Items
Notable Items
Quarterly, Unaudited
($s in millions, except per share data)4Q203Q204Q1920202019
Summary of Notable Items:
Purchase accounting gain$1 $532 $— $533 $— 
Merger/acquisition non-PCD provision expense (147)— (147)— 
Merger/acquisition expense(34)(101)(16)(155)(39)
Charitable contributions (15)(11)(15)(11)
Other notable expenses — (10) (64)
Total Notable items (pre-tax)$(33)$269 $(37)$216 $(114)
Total Notable items (after-tax)(20)331 (30)294 (90)
EPS impact of notable items$0.04 $(0.60)$0.10 $(0.68)$0.29 
*References to "Adjusted" results exclude notable items and are Non-GAAP Financial Measures. All references to loans include leases. All references to earnings per share are based on diluted shares. Please see page 7 for information on our use of Non-GAAP measures and a reconciliation of these measures to GAAP beginning on page 22
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Fourth quarter 2020 results reflect a $20 million after-tax, or $0.04 per share, decrease tied to notable items compared with a net $269 million, or $0.60 per share, benefit in third quarter 2020. Fourth quarter notable items largely relate to the IBKC Merger/Branch Acquisition and include:
$34 million of merger-related expense largely tied to IBKC merger integration costs
In addition to the above notable items, 4Q20 adjusted results were impacted by the following unusual items:

$5 million net reduction to NII, or a 3 basis point net interest margin impact, largely tied to a promotional credit card offering.
$3 million of securities losses in other noninterest income tied to modest repositioning of the securities portfolio.
$8 million in incentives and commissions tied to a one-time $1,000 bonus to approximately 5,000 employees and COVID-related vacation carryover net accrual costs.
$5 million benefit to other noninterest expense tied to lower regulatory-related costs, largely FDIC insurance.
2020 results reflect a $294 million after-tax benefit, or $0.68 per share, from notable items largely related to the IBKC merger and Truist branch acquisition.
Fourth Quarter 2020 Highlights*
Total revenue of $810 million decreased $545 million from unusually high third quarter 2020 levels which included a $532 million merger purchase accounting gain in notable items. Adjusted revenue of $810 million decreased from $823 million in third quarter 2020 largely driven by an $8 million decrease tied to unusual items. Results also reflect the impact of net interest income headwinds and continued COVID-19 impacts on traditional banking businesses which were largely offset by continued strength in fixed income and mortgage banking.
Noninterest expense of $508 million decreased $79 million from third quarter 2020 driven by a $82 million decrease in notable items. Adjusted expense of $474 million increased $3 million from third quarter 2020, and included a net $3 million increase tied to unusual items. Adjusted expense before the impact of unusual items largely reflects lower personnel expense and an increase in outside services which included the impact of seasonality. Results also reflect the benefit of a $6 million increase in merger cost saves from third quarter 2020.
Provision for credit losses of $1 million decreased $226 million from third quarter 2020, largely reflecting an improved overall macroeconomic outlook and included a $28 million reserve release.
Results reflect an efficiency ratio of 63%, or 59% on an adjusted basis.
Tangible book value per share of $10.23 at December 31, 2020 increased 3% from $9.92 as of September 30, 2020. The IBKC Merger was accretive to tangible book value per share within six months, well ahead of the estimated two-year earnback period.
ROCE of 12.53%; ROTCE of 16.73%; Adjusted ROTCE of 18.18%; CET 1 of 9.67%; and total capital of 12.55%
Strategic Plan Update
Merger integration is well underway with targeted cost saves upsized from $170 million to $200 million
Achieved annualized merger cost saves of approximately $56 million in fourth quarter 2020.
COVID-19 Update
Accepting applications and continuing to monitor updates from the Small Business Administration regarding the second round of the Paycheck Protection Program ("PPP") and the ability to apply for a new or additional loan.
Loans on deferral declined to 0.9% of total loans excluding PPP as of December 31, 2020, compared with 2.4% at September 30, 2020.
*References to "Adjusted" results exclude notable items and are Non-GAAP Financial Measures. All references to loans include leases. All references to earnings per share are based on diluted shares. Please see page 7 for information on our use of Non-GAAP measures and a reconciliation of these measures to GAAP beginning on page 22
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SUMMARY RESULTS, Continued
Quarterly, Unaudited
4Q20 Change vs.
($s in millions, except per share and balance sheet data)4Q203Q204Q193Q204Q19
$/bp%$/bp%
Income Statement
Net interest income$522 $532 $311 $(11)(2)$210 68 
Noninterest income1
288 823 183 (534)(65)105 57 
      Total revenue810 1,355 495 (545)(40)315 64 
Noninterest expense508 587 328 (79)(13)180 55 
Pre-provision net revenue2
302 768 166 (466)(61)136 82 
Provision for credit losses3
1 227 (226)(100)(8)(89)
Income before income taxes301 541 157 (240)(44)144 92 
Provision for income taxes56 36 54 NM 20 57 
Net income245 539 121 (294)(55)124 102 
Net income attributable to noncontrolling interest3 — (5)— (3)
Net income/(loss) attributable to controlling interest242 536 118 (294)(55)124 104 
Preferred stock dividends8 13 (5)(40)NM
Net income/(loss) available to common shareholders$234 $523 $117 $(289)(55)$118 101 
Adjusted net income4
$265 $208 $151 $57 27 $114 75 
Adjusted net income/(loss) available to common shareholders4
$255 $193 $147 $62 32 $108 73 
Common stock information
EPS$0.42 $0.95 $0.37 $(0.53)(56)$0.05 14 
Adjusted EPS4
$0.46 $0.35 $0.47 $0.11 31 $(0.01)(2)
Diluted shares557 551 313 244 78 
Key performance metrics
Net interest margin2.71 %2.84 %3.26 %(13)bp(55)bp
Efficiency ratio62.71 43.31 66.35 1,940 (364)
Adjusted efficiency ratio4
58.57 57.26 58.88 131 (31)
Effective income tax rate18.70 0.41 22.87 1,829 (417)
Return on average assets1.16 2.63 1.12 (147)
Adjusted return on average assets4
1.26 1.01 1.40 25 (14)
Return on average common equity (“ROCE")12.53 28.49 9.97 (1,596)256 
Return on average tangible common equity (“ROTCE”)4
16.73 37.75 15.03 (2,102)170 
Adjusted ROTCE4
18.18 13.90 18.88 428 (70)
Noninterest income as a % of total revenue35.61 60.72 37.05 (2,511)(144)
Adjusted noninterest income as a % of total revenue4
35.56 %35.32 %37.05 %24 bp(149)bp
Balance Sheet (billions)
Average loans$59.8 $60.1 $30.7 $(0.3)— $29.1 95 
Average deposits69.6 67.1 32.8 2.5 36.9 112 
Average assets83.8 81.7 42.9 2.1 40.9 95 
Average common equity$7.4 $7.3 $4.6 $0.1 $2.8 60 
Asset Quality Highlights
Allowance for credit losses to loans and leases1.80 %1.80 %0.66 %— bp114 bp
Net charge-off ratio0.19 0.44 0.04 (25)15 
Nonperforming loan and leases ratio0.66 %0.75 %0.52 %(8)bp14 bp
Capital Highlights (current quarter is an estimate)
Common Equity Tier 19.67 %9.21 %9.20 %46 bp47 bp
Tier 110.73 10.25 10.15 48 58 
Total Capital12.55 12.05 11.22 50 133 
Tier 1 leverage8.24 %8.25 %9.04 %(1)bp(80)bp
Numbers may not foot due to rounding.
Certain previously reported amounts have been reclassified to agree with current presentation.
See footnote disclosures on page 22.



*References to "Adjusted" results exclude notable items and are Non-GAAP Financial Measures. All references to loans include leases. All references to earnings per share are based on diluted shares. Please see page 7 for information on our use of Non-GAAP measures and a reconciliation of these measures to GAAP beginning on page 22
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SUMMARY RESULTS, Continued
Year-end, Unaudited
2020 Change vs.
(In millions, except EPS)202020192019
$/bp%
Income Statement
Net interest income$1,662 $1,210 $452 37 
Noninterest income1
1,492 654 838 128 
      Total revenue3,155 1,864 1,291 69 
Noninterest expense1,718 1,233 485 39 
Pre-provision net revenue2
1,436 631 805 128 
Provision for credit losses3
503 45 458 NM
Income before income taxes933 586 347 59 
Provision for income taxes76 133 (57)(43)
Net income857 452 405 89 
Net income attributable to noncontrolling interest12 11 
Net income/(loss) attributable to controlling interest845 441 404 92 
Preferred stock dividends23 17 NM
Net income available to common shareholders$822 $435 $387 89 
Adjusted net income4
$563 $543 $20 
Adjusted net income/loss available to common shareholders4
$528 $525 $
Common stock information
EPS$1.89 $1.38 $0.51 37 
Adjusted EPS4
$1.22 $1.66 $(0.45)(27)
Diluted shares434 316 118 37 
Key performance metrics
Net interest margin2.86 %3.28 %(42)bp
Efficiency ratio54.47 66.15 (1,168)
Adjusted efficiency ratio4
59.06 60.02 (96)
Effective income tax rate8.15 22.76 (1,461)
Return on average assets1.33 1.08 25 
Adjusted return on average assets4
0.87 1.30 (43)
Return on average common equity (“ROCE")13.66 9.60 406 
Return on average tangible common equity (“ROTCE”)4
19.03 14.71 432 
Adjusted ROTCE4
12.15 17.60 (545)
Noninterest income as a % of total revenue47.31 35.09 1,222 
Adjusted noninterest income as a % of total revenue4
36.60 %35.09 %151 bp
Balance Sheet (billions)
Average loans$46.2 $29.2 $17.0 58 
Average deposits51.9 32.4 19.5 60 
Average assets64.3 41.7 22.6 54 
Average common equity$6.0 $4.5 $1.5 33 
Asset Quality Highlights
Allowance for credit losses to loans and leases1.80 %0.66 %114 bp
Net charge-off ratio0.19 0.04 15 
Nonperforming loan and leases ratio0.66 %0.52 %14 bp
Capital Highlights (current quarter is an estimate)
Common Equity Tier 19.67 %9.20 %47 bp
Tier 110.73 10.15 58 
Total Capital12.55 11.22 133 
Leverage8.24 %9.04 %(80)bp






*References to "Adjusted" results exclude notable items and are Non-GAAP Financial Measures. All references to loans include leases. All references to earnings per share are based on diluted shares. Please see page 7 for information on our use of Non-GAAP measures and a reconciliation of these measures to GAAP beginning on page 22
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Fourth Quarter versus Third Quarter 2020
Net interest income
Net interest income of $522 million decreased $11 million from third quarter 2020 driven by an $8 million reduction in net loan accretion and securities premium amortization largely related to the IBKC merger and a net $5 million decrease largely tied to a promotional credit card offering included in unusual items. On a core basis, net interest income remained relatively stable. Net interest margin of 2.71% compares with 2.84% in the prior quarter and reflects a 13 basis point reduction tied to net merger accounting impacts and a 9 basis point reduction from higher excess cash balances. Core net interest margin excluding the impact of net merger accounting accretion, the impact of PPP loans and the impact of an increase in excess cash balances remained relatively stable.

Loans and leases
Average fourth quarter 2020 loan and lease balances of $59.8 billion decreased $298 million from third quarter 2020 largely reflecting a reduction in consumer real estate-secured and commercial real estate which more than offset a modest increase in commercial and industrial driven by growth in loans to mortgage companies. Period-end fourth quarter 2020 loans and leases of $58.2 billion decreased $1.5 billion driven by lower commercial and industrial, consumer real estate and commercial real estate.

Deposits
Average deposits of $69.6 billion increased $2.5 billion, driven by a $1.4 billion increase in savings and a $1.2 billion increase in demand deposits. Period-end deposits of $70.0 billion at December 31, 2020, increased $1.6 billion from $68.4 billion at September 30, 2020 reflecting growth in demand deposits, savings and other interest-bearing deposits. Interest-bearing deposit costs of 26 basis points improved 10 basis points linked quarter, reflecting continued pricing discipline.

Noninterest income
Noninterest income of $288 million decreased $534 million from unusually high third quarter levels that included a $532 million benefit from notable items. On an adjusted basis, noninterest income of $288 million decreased $4 million driven by $3 million of securities losses in other noninterest income tied to modest repositioning of the securities portfolio. Adjusted noninterest income remained relatively stable including this impact as seasonally lower results in mortgage banking more than offset improvement in all other categories. Fixed income noninterest income decreased $7 million linked quarter largely reflecting the impact of day count and lower fees in other products. Fixed income average daily revenue of $1.5 million was relatively stable with third quarter levels.

Noninterest expense
Noninterest expense of $508 million decreased $79 million from third quarter 2020 driven by a net $82 million reduction in notable items. Adjusted noninterest expense of $474 million increased $3 million from third quarter 2020 driven by a net $3 million impact from unusual items in incentives and commissions and other noninterest expense. Results also reflect the benefit of an annualized $56 million increase in merger-related cost saves.*

Asset quality
Net charge-offs of $29 million, or 19 basis points, decreased from unusually high third quarter levels of $67 million, or 44 basis points, which reflected higher energy portfolio losses.

Nonperforming loans of $386 million decreased $60 million from third quarter 2020 driven by a reduction in energy. Fourth quarter 2020 allowance to nonperforming coverage ratio of 249% compared with 221% in third quarter 2020. Fourth quarter 2020 nonperforming loans to loans ratio of 66 basis points compared with 75 basis points at third quarter 2020.

The allowance for credit losses to loans ratio remained steady at 1.80%.
*References to "Adjusted" results exclude notable items and are Non-GAAP Financial Measures. All references to loans include leases. All references to earnings per share are based on diluted shares. Please see page 7 for information on our use of Non-GAAP measures and a reconciliation of these measures to GAAP beginning on page 22
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Provision for credit losses of $1 million decreased $226 million from third quarter 2020 driven by a $147 million decrease in notable items tied to the IBKC Merger and Truist Branch Acquisition. Adjusted provision for credit losses of $1 million decreased $79 million linked quarter.*

Reserve release of $28 million reflects de-risking of the Energy portfolio through contracted loan sale expected to close in January 2021, lower balances and improving economic scenarios.

Capital
CET1 ratio of 9.67% in fourth quarter 2020 improved from 9.21% in third quarter 2020.
On October 27, 2020, the board of directors approved payment of a quarterly cash dividend on its common stock of $0.15 per share. The dividend was payable January 4, 2021, to the common shareholders of record on December 11, 2020. The board also approved payment of cash dividends on First Horizon’s Series A, Series B, Series C and Series E Preferred Stock.
Income taxes
The fourth quarter 2020 effective tax rate of 18.7% increased from the unusually low third quarter 2020 level of 0.4% which resulted from non-taxable IBKC Merger purchase accounting gain. On an adjusted basis, the effective tax rate of 20.7% in fourth quarter 2020 decreased from 23.3% in third quarter 2020.

Conference call information
Analysts, investors and interested parties may call toll-free starting at 8:15 a.m. CT on January 22 by dialing 1-888-317-6003 (if calling from the U.S.) or 412-317-6061 (if calling from outside the U.S) and entering access code 5989125. The conference call will begin at 8:30 a.m. CT.

Participants can also opt to listen to the live audio webcast with the accompanying slide presentation at http://ir.fhnc.com/Event.

A replay of the call will be available beginning at noon CT on January 22 until midnight CT on February 5 . To listen to the replay, dial 1-877-344-7529 (U.S. callers) or 412-317-0088 (international callers); the access code is 10150084. A replay of the webcast will also be available at http://ir.fhnc.com/Event and will be archived on the site for one year.

Forward-Looking Statements

This communication may contain forward-looking information, including guidance, involving significant risks and uncertainties. Forward-looking information is identified by words such as "believe," "expect," "anticipate," "intend," "estimate," "should," "is likely," "will," "going forward," and other expressions that indicate future events and trends and may be followed by or reference cautionary statements. A number of factors could cause actual results to differ materially from results stated in or suggested by forward-looking information. Those factors include: general economic and financial market conditions, including expectations of and actual timing and amount of interest rate movements including the slope of the yield curve; competition; ability to execute business plans; regional, national, and world-wide political developments; recent and future legislative and regulatory developments; inflation or deflation; market (particularly real estate market) and monetary fluctuations; pestilence; man-made or natural disasters; customer, investor and regulatory responses to any of those conditions or events; matters mentioned in this release; critical accounting estimates; FHN’s success in executing its business plans and strategies following its 2020 merger with IBERIABANK Corporation, and managing the risks involved; the potential impacts on FHN’s businesses of the coronavirus COVID-19 pandemic, including negative impacts from quarantines, market declines, and volatility, and changes in customer behavior related to COVID-19; and other factors described in FHN's annual report on Form 10-K, FHN’s other recent filings with the SEC, and FHN’s most recent earnings release and related materials. FHN disclaims any obligation to update any forward-looking statements to reflect future events or developments, or changes in expectations.





*References to "Adjusted" results exclude notable items and are Non-GAAP Financial Measures. All references to loans include leases. All references to earnings per share are based on diluted shares. Please see page 7 for information on our use of Non-GAAP measures and a reconciliation of these measures to GAAP beginning on page 22
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Use of Non-GAAP Measures and Regulatory Measures that are not GAAP

Certain measures are included in this financial supplement that are “non-GAAP,” meaning (under U.S. financial reporting rules) they are not presented in accordance with generally accepted accounting principles (“GAAP”) in the U.S. and also are not codified in U.S. banking regulations currently applicable to FHN. Although other entities may use calculation methods that differ from those used by FHN for non-GAAP measures, FHN’s management believes such measures are relevant to understanding the financial condition, capital position, and financial results of FHN and its business segments. Non-GAAP measures are reported to FHN’s management and Board of Directors through various internal reports.
 
Presentation of regulatory measures, some of which follow regulatory definitions rather than GAAP, provides a meaningful base for comparability to other financial institutions subject to the same regulations as FHN. Such measures are used by the various banking regulators in reviewing the performance, stability, and capital adequacy of financial institutions they regulate. Although not GAAP terms, these regulatory measures are not considered “non-GAAP” under U.S. financial reporting rules as long as their presentation conforms to regulatory standards. Regulatory measures used in this financial supplement include: common equity tier 1 capital, generally defined as common equity less goodwill, other intangibles, and certain other required regulatory deductions; tier 1 capital, generally defined as the sum of core capital (including common equity and instruments that cannot be redeemed at the option of the holder) adjusted for certain items under risk based capital regulations; and risk weighted assets (“RWA”), which is a measure of total on- and off-balance sheet assets adjusted for credit and market risk, used to determine regulatory capital ratios.
 
The non-GAAP measures presented in this earnings release are pre-provision net revenue ("PPNR"), return on average tangible common equity (“ROTCE”), tangible common equity (“TCE”) to tangible assets (“TA”), and tangible book value ("TBV") per common share, and various consolidated and segment results and performance measures and ratios adjusted for notable items.

Refer to the tabular reconciliation of non-GAAP to GAAP measures and presentation of the most comparable GAAP items beginning on page 22 .





*References to "Adjusted" results exclude notable items and are Non-GAAP Financial Measures. All references to loans include leases. All references to earnings per share are based on diluted shares. Please see page 7 for information on our use of Non-GAAP measures and a reconciliation of these measures to GAAP beginning on page 22
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CONSOLIDATED INCOME STATEMENT
Quarterly, Unaudited
     4Q20 Change vs.2020 vs 2019
($s in millions, except per share data)4Q203Q202Q201Q204Q193Q204Q1920202019
$ %$ %$%
Interest income$574 $598 $347 $378 $404 $(24)(4)%$170 42 %$1,898 $1,624 $274 17 %
Interest expense 53 66 41 76 93 (13)(20)(40)(43)235 414 (179)(43)
Net interest income522 532 305 303 311 (11)(2)210 68 1,662 1,210 452 37 
Noninterest income:
Fixed income104 111 112 96 81 (7)(6)23 28 423 279 144 52 
Mortgage banking and title57 66 (8)(13)54 NM 129 10 119 NM
Brokerage, trust, and insurance31 30 22 23 22 41 107 87 20 23 
Service charges and fees53 50 35 36 39 14 36 174 153 21 14 
Card and digital banking fees18 17 12 12 14 11 35 59 50 19 
Deferred compensation income9 (10)123 NM 11 11 — (2)
Other noninterest income1
16 546 12 15 20 (530)(97)(4)(22)589 64 525 NM
Total noninterest income288 823 206 175 183 (534)(65)105 57 1,492 654 838 128 
Total revenue810 1,355 512 478 495 (545)(40)315 64 3,155 1,864 1,291 69 
Noninterest expense:
Personnel expense:
Salaries and benefits200 201 111 113 112 (1)— 88 79 625 454 171 38 
Incentives and commissions110 126 79 81 63 (15)(12)47 75 396 228 168 73 
Deferred compensation expense9 (10)NM 132 11 13 (2)(15)
Total personnel expense319 329 200 183 179 (10)(3)141 79 1,033 695 338 49 
Occupancy and equipment76 77 46 44 44 — (1)32 73 243 175 68 39 
Outside services59 78 38 38 54 (19)(24)213 190 23 12 
Amortization of intangible assets15 15 — — 136 40 25 15 61 
Other noninterest expense39 89 31 31 45 (50)(56)(6)(14)189 148 41 28 
Total noninterest expense508 587 321 302 328 (79)(13)180 55 1,718 1,233 485 39 
Pre-provision net revenue2
302 768 191 175 166 (466)(61)136 82 1,436 631 805 128 
Provision for credit losses3
1 227 121 154 (226)(100)(8)(89)503 45 458 NM
Income before income taxes301 541 69 21 157 (240)(44)144 92 933 586 347 59 
Provision for income taxes56 13 36 54 NM 20 57 76 133 (57)(43)
Net income245 539 57 16 121 (294)(55)124 102 857 452 405 89 
Net income attributable to noncontrolling interest3 — (5)— (3)12 11 
Net income attributable to controlling interest242 536 54 14 118 (294)(55)124 104 845 441 404 92 
Preferred stock dividends8 13 (5)(40)NM 23 17 NM
Net income available to common shareholders$234 $523 $52 $12 $117 $(289)(55)%$118 101 %$822 $435 $387 89 %
Common Share Data
EPS$0.42 $0.95 $0.17 $0.04 $0.38 $(0.53)(56)$0.04 11 $1.90 $1.39 $0.51 37 
Basic shares553 550 312 312 311 242 78 432 314 118 38 
Diluted EPS$0.42 $0.95 $0.17 $0.04 $0.37 $(0.53)(56)$0.05 14 $1.89 $1.38 $0.51 37 
Diluted shares557 551 313 313 313 244 78 434 316 118 37 
Effective tax rate18.7 %0.4 %18.4 %22.4 %22.9 %8.2 %22.8 %
Numbers may not foot due to rounding.
See footnote disclosures on page 21.
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ADJUSTED4 FINANCIAL DATA - SEE NOTABLE ITEMS ON PAGE 10
Quarterly, Unaudited
     4Q20 Change vs.
($s in millions, except per share data)4Q203Q202Q201Q204Q193Q204Q19202020192020 vs. 2019
$%$%$%
Adjusted noninterest income:
Fixed income$104 $111 $112 $96 $81 $(7)(6)%$23 28 %$423 $279 $144 52 %
Mortgage banking and title57 66 (9)(13)53 NM 129 10 119 NM
Brokerage, trust, and insurance31 30 22 23 22 43 107 87 20 23 
Service charges and fees53 50 35 36 39 14 36 174 153 21 14 
Card and digital banking fees18 17 12 12 14 31 59 50 10 19 
Deferred compensation income9 (10)123 NM 11 11 — (2)
Adjusted other noninterest income15 14 12 15 20 (5)(25)56 64 (9)(13)
Adjusted total noninterest income$288 $291 $206 $175 $183 $(4)(1)%$105 57 %$960 $654 $305 47 %
Adjusted noninterest expense:
Adjusted personnel expense:
Adjusted salaries and benefits$200 $200 $107 $112 $107 $— — %$93 87 %$619 $449 $170 38 %
Adjusted Incentives and commissions89 91 79 81 63 (2)(2)%26 42 341 219 121 55 
Deferred compensation expense9 (10)NM 125 11 13 (2)(15)
Adjusted total personnel expense298 294 195 182 174 %124 71 971 680 291 43 
Adjusted occupancy and equipment74 73 46 44 44 %30 69 238 172 66 38 
Adjusted outside services52 46 33 37 36 13 %16 44 166 143 23 16 
Adjusted amortization of intangible assets14 14 — (2)%128 38 25 13 52 
Adjusted other noninterest expense35 45 27 28 31 (10)(22)%13 136 98 38 39 
Adjusted total noninterest expense$474 $471 $307 $296 $291 $%$183 63 %$1,549 $1,119 $429 38 %
Adjusted pre-provision net revenue4
$335 $352 $205 $181 $203 $(17)(5)%$132 65 %$1,073 $745 $328 44 %
Adjusted provision for credit losses3
$1 $80 $121 $154 $$(79)(99)%$(8)(89)%$356 $45 $311 NM
Adjusted net income available to common shareholders$255 $193 $64 $17 $147 $62 32 %$108 73 %$528 $525 $%
Adjusted Common Share Data
Adjusted diluted EPS$0.46 $0.35 $0.20 $0.05 $0.47 $0.11 31 %$(0.01)(2)%$1.22 $1.66 $(0.45)(27)%
Diluted shares557 551 313 313 313 %244 78 %434 316 118 37 %
Adjusted effective tax rate20.7 %23.3 %18.3 %22.2 %22.2 %21.5 %22.5 %
Numbers may not foot due to rounding.
See footnote disclosures on page 21.

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NOTABLE ITEMS
Quarterly and Year-end, Unaudited
(In millions)4Q203Q202Q201Q204Q1920202019
Summary of Notable Items:
Purchase accounting gain$1 $532 $— $— $— $533 $— 
Merger/acquisition non-PCD provision expense (147)— — — (147)— 
Merger/acquisition expense*(34)(101)(14)(6)(16)(155)(39)
Charitable contributions (15)— — (11)(15)(11)
Other notable expenses — — — (10) (64)
Total notable items$(33)$269 $(14)$(6)$(37)$216 $(114)
Numbers may not foot due to rounding
3Q20 includes $20 million of charitable contributions to establish the First Horizon Louisiana Foundation.


IMPACT OF NOTABLE ITEMS:
Quarterly and Year-end, Unaudited
     
(In millions)4Q203Q202Q201Q204Q1920202019
Impacts of Notable Items:
Noninterest income:
Other noninterest income$(1)$(532)$— $— $— $(533)$— 
Total noninterest income$(1)$(532)$— $— $— $(533)$— 
Noninterest expense:
Personnel expenses:
Salaries and benefits$ $(1)$(5)$(1)$(4)$(7)$(5)
Incentives and commissions(21)(34)— — — (55)(10)
Deferred compensation expense — — — —  — 
Total personnel expenses(21)(35)(5)(1)(4)(62)(15)
Occupancy and equipment(2)(4)— — — (6)(3)
Outside services(7)(32)(5)(2)(18)(46)(48)
Amortization of intangible assets(1)(1)— — — (2)— 
Other noninterest expense(4)(44)(4)(3)(15)(54)(49)
Total noninterest expense$(34)$(116)$(14)$(6)$(37)$(170)$(114)
Provision for credit losses$ $(147)$— $— $— $(147)$— 
Income before income taxes$33 $(269)$14 $$37 $(216)$114 
Provision for income taxes13 61 78 24 
Net income/(loss) available to common shareholders$20 $(331)$12 $$30 $(294)$90 
Numbers may not foot due to rounding

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FINANCIAL RATIOS
Quarterly and Year-end, Unaudited
     4Q20 change vs.2020 vs. 2019
4Q203Q202Q201Q204Q193Q204Q1920202019
FINANCIAL RATIOS$/bp%$/bp%$/bp%
Net interest margin2.71 %2.84 %2.90 %3.16 %3.26 %(13)bp(55)bp2.86 %3.28 %(42)bp
Return on average assets1.16 %2.63 %0.48 %0.15 %1.12 %(147)1.33 %1.08 %25 
Adjusted return on average assets4
1.26 %1.01 %0.57 %0.19 %1.40 %25 (14)0.87 %1.30 %(43)
Return on average common equity (“ROCE”)12.53 %28.49 %4.50 %1.05 %9.97 %(1,596)256 13.66 %9.60 %406 
Return on average tangible common equity (“ROTCE”)4
16.73 %37.75 %6.74 %1.59 %15.03 %(2,102)170 19.03 %14.71 %432 
Adjusted ROTCE4
18.18 %13.90 %8.26 %2.19 %18.88 %428 (70)12.15 %17.60 %(545)
Noninterest income as a % of total revenue35.61 %60.72 %40.32 %36.59 %37.05 %(2,511)(144)47.31 %35.09 %1,222 
Adjusted noninterest income as a % of total revenue4
35.56 %35.32 %40.32 %36.59 %37.05 %24 (149)36.60 %35.09 %151 
Efficiency ratio62.71 %43.31 %62.74 %63.26 %66.35 %1,940 (364)54.47 %66.15 %(1,168)
Adjusted efficiency ratio4
58.57 %57.26 %59.95 %62.05 %58.88 %131 (31)59.06 %60.02 %(96)
CAPITAL - PERIOD END (PRELIMINARY)
CET1 capital ratio9.67 %9.21 %9.25 %8.54 %9.20 %46 bp47 bp9.67 %9.20 %47 bp
Tier 1 capital ratio10.73 %10.25 %10.69 %9.52 %10.15 %48 bp58 bp10.73 %10.15 %58 bp
Total capital ratio12.55 %12.05 %12.47 %10.78 %11.22 %50 bp133 bp12.55 %11.22 %133 bp
Tier 1 leverage ratio8.24 %8.25 %8.55 %9.00 %9.04 %(1)bp(80)bp8.24 %9.04 %(80)bp
Risk-weighted assets (“RWA”) (billions)$63.2 $64.5 $37.4 $40.1 $37.0 $(1)(2)$26 71 $63.2 $37.0 $26 70 
Total equity to total assets 9.86 %9.81 %10.71 %10.71 %11.72 %bp(186)bp9.86 %11.72 %(186)bp
Tangible common equity/tangible assets (“TCE/TA”)4
6.89 %6.78 %6.63 %6.81 %7.48 %11 bp(59)bp6.89 %7.48 %(59)bp
Period-end shares outstanding (millions)555 555 312 312 311 — — 244 78 555 311 244 78 
Cash dividends declared per common share$0.15 $0.15 $0.15 $0.15 $0.14 $— — $0.01 0.60 0.56 $0.04 
Book value per common share$13.59 $13.30 $14.96 $14.96 $15.04 $0.29 $(1.45)(10)$13.59 $15.04 $(1.45)(10)
Tangible book value per common share4
$10.23 $9.92 $9.99 $9.96 $10.02 $0.31 $0.21 $10.23 $10.02 $0.21 
SELECTED BALANCE SHEET DATA
Loans-to-deposit ratio (period-end balances)83.21 %87.28 %86.62 %96.97 %95.78 %(407)bp(1,257)bp83.21 %95.78 %(1,257)bp
Loans-to-deposit ratio (average balances)85.90 %89.59 %90.52 %92.83 %93.68 %(369)bp(778)bp89.02 %90.08 %(106)bp
Full-time equivalent associates8,466 8,121 5,006 4,969 5,005 345 3,461 69 %6,649 5,231 1,418 27 
Certain previously reported amounts have been reclassified to agree with current presentation.
See footnote disclosures on page 21.
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CONSOLIDATED PERIOD-END BALANCE SHEET
Quarterly, Unaudited 
     4Q20 change vs.
(In millions)4Q203Q202Q201Q204Q193Q204Q19
$%$%
Assets:      
Loans and leases:
Commercial, financial, and industrial (C&I)$33,103 $33,656 $21,394 $22,124 $20,051 $(552)(2)%$13,052 65 %
Commercial real estate12,275 12,511 4,813 4,640 4,337 (236)(2)7,938 NM
Total Commercial45,379 46,167 26,207 26,764 24,388 (788)(2)20,991 86 
Consumer real estate11,725 12,328 6,052 6,119 6,177 (603)(5)5,548 90 
Credit card and other5
1,128 1,212 449 495 496 (84)(7)632 128 
Total Consumer12,853 13,540 6,502 6,614 6,673 (687)(5)6,180 93 
Loans and leases, net of unearned income58,232 59,707 32,709 33,378 31,061 (1,475)(2)27,171 87 
Loans held for sale1,022 1,051 746 596 594 (29)(3)428 72 
Investment securities8,057 8,006 5,486 4,555 4,455 51 3,602 81 
Trading securities1,176 1,386 1,116 1,878 1,346 (210)(15)(170)(13)
Interest-bearing deposits with banks8,351 5,443 3,136 671 482 2,908 53 7,869 NM
Federal funds sold and securities purchased under agreements to resell445 593 415 592 633 (148)(25)(188)(30)
Total interest earning assets77,284 76,186 43,608 41,669 38,572 1,098 38,712 100 
Cash and due from banks1,203 1,075 604 538 634 129 12 569 90 
Goodwill and other intangible assets, net1,864 1,876 1,552 1,558 1,563 (12)(1)301 19 
Premises and equipment, net759 756 448 448 455 — 304 67 
Allowance for loan and lease losses6
(963)(988)(538)(444)(200)25 (763)NM
Other assets4,063 4,125 2,970 3,429 2,287 (62)(2)1,776 78 
Total assets$84,209 $83,030 $48,645 $47,197 $43,311 $1,180 %$40,899 94 %
Liabilities and Shareholders' Equity:
Deposits:
Savings$27,324 $26,573 $13,532 $13,860 $11,665 $751 %$15,659 134 %
Time deposits5,070 5,526 2,656 3,058 3,618 (455)(8)1,452 40 
Other interest-bearing deposits15,415 14,925 9,784 8,561 8,717 490 6,698 77 
Total interest-bearing deposits47,810 47,025 25,972 25,480 24,001 785 23,809 99 
Trading liabilities353 477 233 453 506 (124)(26)(153)(30)
Short-term borrowings2,198 2,142 2,392 5,325 3,518 57 (1,320)(38)
Term borrowings1,670 2,162 2,032 793 791 (492)(23)878 111 
Total interest-bearing liabilities52,030 51,805 30,628 32,050 28,816 225 — 23,215 81 
Noninterest-bearing deposits22,173 21,384 11,788 8,940 8,429 788 13,744 NM
Other liabilities1,699 1,696 1,020 1,152 990 — 709 72 
Total liabilities75,903 74,885 43,436 42,142 38,235 1,017 37,668 99 
Shareholders' Equity:
Preferred stocks470 470 240 96 96 — — 375 NM
Common stocks347 347 195 195 195 — — 152 78 
Capital surplus5,073 5,061 2,941 2,939 2,931 12 — 2,142 73 
Retained earnings6
2,261 2,111 1,672 1,667 1,798 150 463 26 
Accumulated other comprehensive loss, net(140)(140)(135)(136)(240)— — 100 42 
Combined shareholders' equity8,012 7,849 4,913 4,760 4,781 163 3,231 68 
Noncontrolling interest295 295 295 295 295 — — — — 
Total shareholders' equity8,307 8,144 5,208 5,056 5,076 163 3,231 64 
Total liabilities and shareholders' equity$84,209 $83,030 $48,645 $47,197 $43,311 $1,180 %$40,899 94 %
Memo:
Total Deposits$69,982 $68,409 $37,759 $34,420 $32,430 $1,573 %$37,553 116 %
Numbers may not foot due to rounding. Certain previously reported amounts have been reclassified to agree with current presentation. See footnote disclosures on page 21.
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CONSOLIDATED AVERAGE BALANCE SHEET
Quarterly and Year-end, Unaudited 
     4Q20 change vs.2020 vs. 2019
(In millions)4Q203Q202Q201Q204Q193Q204Q1920202019
$%$%$%
Assets:      
Loans and leases:      
Commercial, financial, and industrial (C&I)$34,196 $34,051 $22,694 $19,470 $19,740 $145 — %$14,456 73 %$27,655 $18,283 $9,372 51 %
Commercial real estate12,400 12,414 4,710 4,422 4,264 (14)— 8,136 NM 8,491 4,102 4,389 107 
Total Commercial46,596 46,465 27,404 23,891 24,004 131 — 22,592 94 36,146 22,385 13,761 61 
Consumer real estate12,030 12,444 6,087 6,134 6,194 (413)(3)5,836 94 9,191 6,103 3,088 51 
Credit card and other5
1,194 1,209 476 498 509 (15)(1)685 135 846 701 145 21 
Total Consumer13,224 13,653 6,564 6,633 6,703 (429)(3)6,521 97 10,037 6,804 3,233 48 
Loans and leases, net of unearned income59,820 60,118 33,968 30,524 30,706 (298)— 29,113 95 46,183 29,189 16,994 58 
Loans held-for-sale1,030 985 731 590 582 45 448 77 835 578 257 44 
Investment securities8,213 8,590 4,541 4,467 4,448 (377)(4)3,765 85 6,464 4,510 1,954 43 
Trading securities1,292 1,194 1,420 1,831 1,264 98 28 1,433 1,415 18 
Interest-bearing deposits with banks6,201 3,616 1,620 548 586 2,585 71 5,614 NM 3,006 871 2,135 NM
Federal funds sold and securities purchased under agreements to resell440 500 422 827 656 (60)(12)(216)(33)547 603 (56)(9)
Total interest earning assets76,995 75,002 42,702 38,788 38,242 1,993 38,753 101 58,468 37,165 21,303 57 
Cash and due from banks1,204 1,028 562 610 610 177 17 594 97 852 602 250 42 
Goodwill and other intangibles assets, net1,871 1,794 1,555 1,560 1,566 77 305 19 1,696 1,575 121 
Premises and equipment, net765 747 452 451 451 18 314 70 604 467 137 29 
Allowances for loan and lease losses6
(985)(980)(476)(354)(196)(5)(1)(789)NM (700)(191)(509)NM
Other assets3,959 4,093 3,140 2,497 2,213 (134)(3)1,746 79 3,426 2,126 1,300 61 
Total assets$83,809 $81,683 $47,934 $43,552 $42,886 $2,126 %$40,923 95 %$64,346 $41,744 $22,602 54 %
Liabilities and shareholders' equity:
Deposits:
Savings$27,090 $25,648 $14,118 $12,117 $11,580 $1,442 %$15,510 134 %$19,780 $11,663 $8,117 70 %
Time deposits5,386 5,783 2,836 3,357 3,934 (396)(7)1,453 37 4,347 4,262 85 
Other interest-bearing deposits15,057 14,771 9,256 8,743 8,721 286 6,336 73 11,973 8,345 3,628 43 
Total interest-bearing deposits47,534 46,202 26,211 24,216 24,235 1,332 23,299 96 36,100 24,270 11,830 49 
Trading liabilities367 360 352 751 586 (219)(37)457 503 (46)(9)
Short-term borrowings2,113 2,469 2,603 3,211 2,709 (356)(14)(596)(22)2,597 1,977 620 31 
Term borrowings1,913 2,172 1,426 791 928 (259)(12)984 106 1,578 1,117 461 41 
Total interest-bearing liabilities51,926 51,202 30,593 28,967 28,458 724 23,468 82 40,732 27,868 12,864 46 
Noninterest-bearing deposits22,105 20,904 11,316 8,666 8,543 1,202 13,563 NM 15,779 8,133 7,646 94 
Other liabilities1,568 1,505 908 915 845 63 723 86 1,226 823 403 49 
Total liabilities75,600 73,611 42,816 38,550 37,846 1,989 37,754 100 57,737 36,823 20,914 57 
Shareholders' Equity:
Preferred stock470 468 150 96 96 375 NM 297 96 201 NM
Common stock 347 345 195 195 195 — 152 78 271 196 75 38 
Capital surplus5,902 5,041 2,941 2,935 2,928 861 17 2,973 102 4,215 2,960 1,255 42 
Retained earnings6
1,346 2,025 1,672 1,687 1,766 (679)(34)(420)(24)1,679 1,666 13 
Accumulated other comprehensive loss, net(151)(103)(135)(206)(240)(48)(47)90 37 (149)(293)144 49 
Combined shareholders' equity7,914 7,777 4,822 4,707 4,744 137 3,170 67 6,313 4,625 1,688 36 
Noncontrolling interest295 295 295 295 295 — — — — 295 295 — — 
Total shareholders' equity8,209 8,072 5,118 5,002 5,040 137 3,170 63 6,609 4,921 1,688 34 
Total liabilities and shareholders' equity$83,809 $81,683 $47,934 $43,552 $42,886 $2,126 %$40,923 95 %$64,346 $41,744 $22,602 54 %
Memo:
Total Deposits$69,639 $67,106 $37,526 $32,882 $32,777 $2,533 %$36,862 112 %$51,879 $32,403 $19,476 60 %
Numbers may not foot due to rounding. Certain previously reported amounts have been reclassified to agree with current presentation. See footnote disclosures on page 21.
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CONSOLIDATED NET INTEREST INCOME AND AVERAGE BALANCE SHEET: YIELDS AND RATES
Quarterly and Year-end, Unaudited 
   4Q20 change vs.2020 vs. 2019
4Q203Q20 2Q201Q204Q193Q20 4Q1920202019
(In millions, except rates)Income/ExpenseRateIncome/ExpenseRateIncome/ExpenseRateIncome/ExpenseRateIncome/ExpenseRateIncome/ExpenseIncome/ExpenseIncome/ExpenseRateIncome/ExpenseRateIncome/Expense
$%$%$%
Interest earning assets/Interest income:   
Loans and leases, net of unearned income:
Commercial$406 3.46 $419 3.59 $243 3.56 $257 4.33 $280 4.63 $(13)(3)%$125 45 %$1,324 3.66 $1,091 4.87 $233 21 %
Consumer129 3.89 141 4.11 65 4.00 71 4.33 76 4.51 (12)(9)53 69 406 4.05 311 4.57 95 31 
Loans and leases, net of unearned income535 3.56 560 3.70 308 3.65 329 4.33 356 4.60 (25)(4)179 50 1,731 3.75 1,402 4.80 329 23 
Loans held-for-sale8 3.22 3.36 3.61 4.67 4.85 — 19 30 3.60 31 5.39 (1)(2)
Investment securities27 1.29 25 1.21 25 2.23 28 2.51 29 2.60 (2)(7)105 1.64 121 2.69 (16)(13)
Trading securities7 2.05 2.08 2.48 13 2.91 10 3.01 10 (3)(34)35 2.44 47 3.33 (12)(26)
Interest-bearing deposits with banks2 0.10 0.09 — 0.09 1.13 1.60 55 — (22)5 0.14 19 2.18 (14)(76)
Federal funds sold and securities purchased under agreements 0.03 — 0.04 — (0.06)1.13 1.52 — NM (3)(99)2 0.43 12 2.02 (10)(83)
Interest income$578 2.99 $601 3.19 $349 3.29 $381 3.94 $407 4.22 $(23)(4)%$171 42 %$1,909 3.26 1,633 4.39 $276 17 %
Interest bearing liabilities/Interest expense:
Interest-bearing deposits:
Savings$18 0.27 $25 0.38 $13 0.36 $26 0.87 $30 1.04 $(7)(28)%$(12)(40)%$82 0.41 $144 1.24 $(62)(43)%
Time deposits6 0.44 10 0.70 1.31 14 1.67 19 1.94 (4)(41)(13)(69)39 0.90 84 1.97 (45)(54)
Other interest-bearing deposits7 0.18 0.20 0.13 14 0.65 18 0.81 — (2)(11)(62)31 0.26 79 0.94 (48)(61)
Total interest-bearing deposits31 0.26 42 0.36 25 0.38 54 0.90 67 1.10 (11)(26)(36)(54)152 0.42 307 1.27 (155)(51)
Trading liabilities1 0.78 0.77 1.11 1.76 2.02 — (2)(76)6 1.24 13 2.48 (7)(56)
Short-term borrowings1 0.23 0.20 0.22 10 1.24 12 1.74 — 22 (11)(90)14 0.53 41 2.08 (27)(65)
Term borrowings20 4.16 22 3.98 14 3.96 4.01 10 4.52 (2)(10)10 99 64 4.02 53 4.77 11 21 
Interest expense53 0.40 66 0.51 41 0.54 76 1.05 93 1.29 (13)(20)(40)(43)236 0.58 414 1.49 (178)(43)
Net interest income - tax equivalent basis525 2.59 535 2.68 308 2.75 305 2.89 314 2.93 (10)(2)211 67 1,673 2.68 1,219 2.90 454 37 
Fully taxable equivalent adjustment(3)0.12 (3)0.16 (3)0.15 (2)0.27 (2)0.33 — (7)(1)(60)(11)0.18 (9)0.38 (2)(24)
Net interest income$522 2.71 $532 2.84 $305 2.90 $303 3.16 $311 3.26 $(10)(2)%$211 68 %$1,662 2.86 $1,210 3.28 $452 37 %
Net interest income and yields are adjusted to a fully taxable equivalent (“FTE”) basis assuming a statutory federal income tax of 21 percent and, where applicable, state income taxes.
Earning assets yields are expressed net of unearned income.
Loan yields include loan fees, cash basis interest income, and loans on nonaccrual status.
Numbers may not foot due to rounding.
Certain previously reported amounts have been reclassified to agree with current presentation.
See footnote disclosures on page 21.
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CONSOLIDATED NONPERFORMING LOANS AND LEASES ("NPL")
Quarterly, Unaudited 
As of 4Q20 change vs.
(In millions, except ratio data)4Q203Q202Q201Q204Q193Q204Q19
$%$%
Nonperforming loans and leases
Commercial, financial, and industrial (C&I)$144 $213 $127 $96 $74 $(69)(33)%$69 93 %
Commercial real estate58 51 14 57 NM
Consumer real estate182 180 96 91 86 97 113 
Credit card and other2 — — — (1)(30)NM
Total nonperforming loans and leases$386 $447 $226 $190 $162 $(60)(14)%$224 138 %
Asset Quality Ratio
Nonperforming loans and leases to loans and leases
Commercial, financial, and industrial (C&I)0.43 %0.63 %0.60 %0.43 %0.37 %
Commercial real estate0.48 0.41 0.04 0.05 0.04 
Consumer real estate1.56 1.46 1.59 1.49 1.39 
Credit card and other0.18 0.24 0.06 0.07 0.07 
Total nonperforming loans and leases to loans and leases0.66 %0.75 %0.69 %0.57 %0.52 %
Numbers may not foot due to rounding.



CONSOLIDATED LOANS AND LEASES 90 DAYS OR MORE PAST DUE AND ACCRUING
Quarterly, Unaudited
As of4Q20 change vs.
(In millions)4Q203Q202Q201Q204Q193Q204Q19
$%$%
Loans and leases 90 days or more past due and accruing
Commercial, financial, and industrial (C&I)$ $— $— $— $$— 77 %$(2)(87)%
Commercial real estate — — — — — NM — NM
Consumer real estate15 14 13 12 18 14 (3)(15)
Credit card and other1 — (23)(1)(56)
Total loans and leases 90 days or more past due and accruing$16 $15 $14 $14 $22 $12 %$(6)(25)%
Numbers may not foot due to rounding.
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CONSOLIDATED NET CHARGE-OFFS
Quarterly, Unaudited
As of4Q20 change vs.
(In millions, except ratio data)4Q203Q202Q201Q204Q193Q204Q19
Charge-off, Recoveries and Related Ratios$%$%
Gross Charge-offs
Commercial, financial, and industrial (C&I)$35 $69 $18 $$$(34)(50)%$30 NM
Commercial real estate — — (3)(89)— 58 
Consumer real estate1 — (18)(1)(32)
Credit card and other4 — — — (5)
Total gross charge-offs$40 $78 $23 $13 $12 $(38)(48)%$29 NM
Gross Recoveries
Commercial, financial, and industrial (C&I)$(4)$(3)$(1)$(1)$(2)$(1)(25)%$(2)(86)%
Commercial real estate(1)(2)— (1)— 53 (1)NM
Consumer real estate(5)(5)(4)(4)(6)— — 
Credit card and other(1)(1)(1)(1)(1)— (47)(1)(87)
Total gross recoveries$(12)$(12)$(6)$(6)$(9)$— %$(3)(32)%
Net Charge-offs (Recoveries)
Commercial, financial, and industrial (C&I)$31 $66 $17 $$$(35)(53)%$28 NM
Commercial real estate(1)— — — (2)NM (1)NM
Consumer real estate(4)(3)(2)(1)(3)— (4)— (9)
Credit card and other2 — (19)(1)(30)
Total net charge-offs$29 $67 $17 $$$(38)(57)%$26 NM
Annualized Net Charge-off (Recovery) Rates
Commercial, financial, and industrial (C&I)0.36 %0.77 %0.30 %0.12 %0.07 %
Commercial real estate(0.02)0.04 (0.01)— (0.01)
Consumer real estate(0.12)(0.11)(0.13)(0.08)(0.21)
Credit card and other0.68 0.83 1.35 2.12 2.29 
Total loans and leases0.19 %0.44 %0.20 %0.10 %0.04 %
Numbers may not foot due to rounding.
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CONSOLIDATED ALLOWANCE FOR LOAN AND LEASE LOSSES AND RESERVE FOR UNFUNDED COMMITMENTS
Quarterly, Unaudited
As of4Q20 Change vs.
(In millions)4Q203Q202Q201Q204Q193Q204Q19
Summary of Changes in the Components of the Allowance For Credit Losses$%$%
Allowance for loan and lease losses - beginning$988 $538 $444 $200 $193 $450 84 %$795 NM
Cumulative effect of change in accounting principle:
Commercial, financial, and industrial (C&I) — — 19 — — NM — NM
Commercial real estate — — (7)— — NM — NM
Consumer real estate — — 93 — — NM — NM
Credit card and other — — — — NM — NM
Total cumulative effect of change in accounting principles — — 106 — — NM — NM
Allowance for loan and lease losses - beginning, adjusted$988 $538 $444 $307 $193 $450 84 %$795 NM
Acquired purchased credit deteriorated allowance for loan and lease losses:
Commercial, financial, and industrial (C&I) 138 — — — (138)(100)— NM
Commercial real estate 100 — — — (100)(100)— NM
Consumer real estate 44 — — — (44)(100)— NM
Credit card and other — — — (5)(100)— NM
Total acquired purchased credit deteriorated allowance for loan and lease losses 287 — — — (287)(100)— NM
Charge-offs:
Commercial, financial, and industrial (C&I)(35)(69)(18)(7)(5)34 50 (30)NM
Commercial real estate (4)— (1)— 89 — (58)
Consumer real estate(1)(2)(2)(2)(2)— 18 32 
Credit card and other(4)(4)(3)(4)(4)— — — 
Total charge-offs(40)(78)(23)(13)(12)38 48 (29)NM
Recoveries:
Commercial, financial, and industrial (C&I)4 25 86 
Commercial real estate1 — — (1)(53)NM
Consumer real estate5 — (4)— (7)
Credit card and other1 — 47 87 
Total Recoveries12 12 — (1)32 
Provision for loan and lease losses:
Commercial, financial, and industrial (C&I)*(5)99 81 119 12 (104)(106)(17)(147)
Commercial real estate*34 52 10 19 — (18)(35)33 NM
Consumer real estate*(27)74 19 — (6)(101)(136)(21)NM
Credit card and other*3 — (2)(46)(1)(20)
Total provision for loan and lease losses*:
4 230 110 145 10 (226)(98)(6)(60)
Allowance for loan and lease losses - ending$963 $988 $538 $444 $200 $(25)(3)%$763 NM
Reserve for unfunded commitments - beginning$89 $50 $39 $$$38 76 %$82 NM
Cumulative effect of change in accounting principle — — 24 — — NM — NM
Acquired reserve for unfunded commitments(1)41 — — — (42)(103)(1)NM
Provision for unfunded commitments(3)(3)11 (1)— — (2)NM
Reserve for unfunded commitments - ending$85 $89 $50 $39 $$(4)(5)$78 NM
Total allowance for credit losses- ending$1,048 $1,077 $588 $484 $206 $(29)(3)%$841 NM
Numbers may not foot due to rounding. * 3Q20 includes $30 million, $44 million, $70 million, and $3 million recognized within the C&I, Commercial real estate, Consumer real estate, and Credit card and other loan and leases portfolios, respectively, of provision expense associated with the recognition of Non-PCD provision related to mergers/acquisitions.
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CONSOLIDATED ASSET QUALITY RATIOS - ALLOWANCE FOR LOAN AND LEASE LOSSES
Quarterly, Unaudited
As of
4Q203Q202Q201Q204Q19
Allowance for loans and lease losses to loans and leases
Commercial, financial, and industrial (C&I)1.37 %1.45 %1.49 %1.15 %0.61 %
Commercial real estate1.97 %1.66 %1.19 %1.03 %0.83 %
Consumer real estate2.07 %2.15 %2.38 %2.01 %0.46 %
Credit card and other2.34 %2.11 %4.03 %3.91 %2.68 %
Total allowance for loans and lease losses to loans and leases1.65 %1.65 %1.64 %1.33 %0.64 %
Allowance for loans and lease losses to nonperforming loans and leases
Commercial, financial, and industrial (C&I)315 %230 %250 %265 %165 %
Commercial real estate415 %407 %2,771 %2,175 %1,979 %
Consumer real estate133 %147 %149 %135 %33 %
Credit card and other1,313 %890 %7,114 %5,368 %3,975 %
Total allowance for loans and lease losses to nonperforming loans and leases249 %221 %238 %234 %124 %
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REGIONAL BANKING
Quarterly and Year-end, Unaudited 
     4Q20 Change vs.2020 vs. 2019
 4Q203Q202Q201Q204Q193Q204Q1920202019
$/bp%$/bp%$/bp%
Income Statement (millions)      
Net interest income$432 $445 $227 $203 $178 $(13)(3)%$254 143 %$1,307 $773 $534 69 %
Noninterest income105 97 69 73 76 29 38 %344 289 55 19 
Total revenue536 542 296 276 254 (6)(1)282 111 %1,651 1,062 589 55 
Noninterest expense297 287 156 160 159 10 138 87 %901 626 275 44 
Pre-provision net revenue2
239 255 140 116 95 (16)(6)144 NM 750 436 314 72 
Provision for credit losses3
(2)194 102 98 (196)(101)(7)(140)%392 24 368 NM
Income before income tax expense242 61 37 19 91 181 NM 151 NM 358 412 (54)(13)
Income tax expense56 12 20 44 NM 36 NM 77 94 (17)(18)
Net income$186 $49 $30 $16 $71 $137 NM $115 NM $281 $318 $(37)(12)%
Average Balances (billions)
Total loans and leases$40.6 $41.7 $19.1 $17.2 $16.7 $(1.1)(3)%$23.9 143 %$29.7 $16.3 $13.4 82 %
Interest-earning assets40.6 41.6 19.1 17.2 16.7 (1.0)(2)23.9 143 29.7 16.3 13.4 82 
Total assets43.1 43.8 21.0 19.1 18.6 (0.7)(2)24.5 132 31.8 18.3 13.5 74 
Total deposits60.7 59.5 30.2 27.2 27.0 1.2 33.7 125 44.5 26.8 17.7 66 
Key Metrics
Net interest margin7
4.25 %4.28 %4.83 %4.79 %4.30 %(3)bp(5)bp4.43 %4.79 %(36)bp
Efficiency ratio 55.39 %52.97 %52.79 %57.96 %62.41 %242 bp(702)bp54.56%58.92%(436)bp
Loans-to-deposits ratio (period-end balances)65.37 %68.14 %62.34 %64.39 %61.76 %(277)bp361 bp65.37%61.76%361 bp
Loans-to-deposits ratio (average-end balances)66.91 %70.06 %63.12 %63.24 %61.59 %(315)bp532 bp66.77%60.63%614 bp
Return on average assets (annualized)1.72 %0.45 %0.58 %0.34 %1.50 %127 bp22 bp0.88%1.74%(86)bp
Return on allocated equity8
18.37 %5.14 %6.32 %3.41 %14.77 %1,323 bp360 bp9.65%16.85%(720)bp
Financial center locations492 493 269 269 269 (1)— %223 83 %
Numbers may not add to total due to rounding.
Certain previously reported amounts have been reclassified to agree with current presentation.
See footnote disclosures on page 21.

Regional Banking segment: Offers financial products and services, including traditional lending and deposit taking, to consumer and commercial customers primarily in the southern and southeastern U.S. and other selected markets. Regional Banking also provides investment, wealth management, financial planning, trust and asset management services for consumer customers.
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SPECIALTY BANKING
Quarterly and Year-end, Unaudited 
     4Q20 Change vs.2020 vs. 2019
 4Q203Q202Q201Q204Q193Q204Q1920202019
$/bp%$/bp%$/bp%
Income Statement (millions)      
Net interest income$177 $163 $136 $107 $138 $14 %$39 28 %$583 $444 $139 31 %
Noninterest income167 181 124 105 94 (14)(8)73 78 576 318 258 81 
Total revenue344 344 259 212 232 (1)— 112 48 1,159 762 397 52 
Noninterest expense134 138 111 108 95 (4)(3)40 42 491 351 140 40 
Pre-provision net revenue2
209 207 149 104 137 73 53 668 410 258 63 
Provision for credit losses3
11 34 18 54 10 (24)(69)10 117 37 80 NM
Income before income tax expense199 172 131 49 127 26 15 72 56 551 373 179 48 
Income tax expense48 42 32 12 31 15 17 56 134 91 43 47 
Net income$150 $130 $99 $37 $96 $20 15 %$55 57 %$417 $281 $136 48 %
Average Balances (billions)
Total loans and leases$18.2 $17.4 $14.0 $12.4 $13.1 $0.8 %$5.2 40 %$15.5 $11.8 $3.7 31 %
Interest-earning assets21.1 20.2 16.7 15.7 15.7 0.9 5.4 35 18.4 14.4 4.0 28 
Total assets22.3 21.6 18.0 16.9 16.8 0.7 5.5 33 19.7 15.5 4.2 27 
Total deposits4.9 4.4 3.6 3.4 3.4 0.5 12 1.6 46 4.1 3.2 0.9 29 
Key Metrics
Fixed income product average daily revenue (thousands)$1,505 $1,545 $1,592 $1,264 $1,061 $(40)(3)%$444 42 %$1,477 $914 $563 62 %
Net interest margin7
3.34 %3.23 %3.26 %2.75 %3.49 %11 bp(15)bp3.17 %3.08 %bp
Efficiency ratio 39.07 %40.00 %42.72 %51.05 %40.91 %(93)bp(184)bp42.36%46.14%(378)bp
Loans-to-deposits ratio (period-end balances)365 %399 %375 %468 %408 %(3,422)bp(4,315)bp365%408%(4,315)bp
Loans-to-deposits ratio (average-end balances)370 %395 %393 %368 %388 %(2,524)bp(1,841)bp381%374%711 bp
Return on average assets (annualized)2.69 %2.40 %2.20 %0.89 %2.26 %29 bp43 bp2.11%1.81%30 bp
Return on allocated equity8
36.07 %31.53 %28.49 %11.18 %28.26 %454 bp781 bp27.58%21.84%574 bp
Numbers may not add to total due to rounding.
Certain previously reported amounts have been reclassified to agree with current presentation.
See footnote disclosures on page 21.

Specialty Banking segment: Consists of lines of business that deliver product offerings and services with specialized industry knowledge. Specialty Banking’s lines of business include asset-based lending, mortgage warehouse lending, commercial real estate, franchise finance, correspondent banking, equipment finance, mortgage, and title insurance. In addition to traditional lending and deposit taking, Specialty Banking also delivers treasury management solutions, loan syndications, international banking and SBA lending. Additionally, Specialty Banking has a line of business focused on fixed income securities sales, trading, underwriting, and strategies for institutional clients in the U.S. and abroad, as well as loan sales, portfolio advisory services, and derivative sales.
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CORPORATE
Quarterly and Year-end, Unaudited
 4Q20 Change vs.2020 vs. 2019
 4Q203Q202Q201Q204Q193Q204Q1920202019
$%$%$/bp%
Income Statement (millions)
Net interest income/(expense)$(87)$(76)$(57)$(8)$(5)$(10)(13)%$(82)NM $(228)$(7)$(221)NM
Noninterest income1
17 545 14 (3)13 (528)(97)25 573 47 525 NM
Total revenues(70)469 (43)(11)(538)(115)(79)NM 345 40 304 NM
Noninterest expense77 162 54 34 75 (85)(53)327 256 71 28 %
Pre-provision net revenue2
(147)307 (98)(44)(66)(454)(148)(81)(122)18 (216)234 108 
Provision for credit losses3
(7)(1)(5)(6)NM (2)(40)(6)(16)11 65 
Income before income tax expense(139)308 (98)(47)(61)(448)(145)(78)(129)24 (199)223 112 
Income tax expense (benefit)(48)(52)(26)(10)(16)(32)NM (135)(52)(83)NM
Net income/(loss)$(92)$360 $(72)$(37)$(45)$(451)(125)%$(46)(103)%$159 $(147)$306 NM
Average Balance Sheet (billions)    
Interest bearing assets$15.3 $13.2 $6.9 $5.9 $5.9 $2.1 16 %$9.4 NM $10.3 $6.4 $3.9 60 %
Total assets18.4 16.3 8.9 7.6 7.4 2.1 13 11.0 148 %12.8 8.0 4.8 61 
Numbers may not foot due to rounding.
Certain previously reported amounts have been reclassified to agree with current presentation.
See footnote disclosures on page 21.

Corporate segment: Consists primarily of corporate support functions including risk management, audit, accounting, finance, executive office, and corporate communications. Shared support services such as human resources, properties, technology, credit risk and bank operations are allocated to the activities of Regional Banking, Specialty Banking, and Corporate. Additionally, the Corporate segment includes centralized management of capital and funding to support the business activities of the company including management of wholesale funding, liquidity, and capital management and allocation. Finally, the Corporate segment includes the revenue and expense associated with run-off businesses such as pre-2009 mortgage banking elements, run-off consumer and trust preferred loan portfolios, and other exited businesses.


FOOTNOTES
1 3Q20 includes a $532 million purchase accounting gain from FHN's merger with IBERIABANK.
2 Pre-provision net revenue is a non-GAAP measure and is reconciled to income before income taxes (GAAP) in the table.
3 Beginning in 3Q20 FHN began recording credit expense on unfunded commitments as a component of provision for credit losses. Prior period amounts have been reclassified from other noninterest expense.
4 Represents a non-GAAP measure and is reconciled to the nearest GAAP measure in the non-GAAP to GAAP reconciliations beginning on page 22.
5 Credit card and other includes an insignificant amount of commercial credit card balances.
6 Effective 1/1/2020 FHN adopted ASU 2016-13, "Measurement of Credit Losses on Financial Instruments," (CECL) which resulted in an increase to the Allowance for loan and lease losses of $106 million and a net decrease to retained earnings of $96 million.
7 Net interest margin is computed using total NII adjusted for FTE assuming a statutory federal income tax rate of 21 percent, and, where applicable state taxes.
8 Segment equity is allocated based on an internal allocation methodology.

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CONSOLIDATED NON-GAAP TO GAAP RECONCILIATION
Quarterly and Year-end, Unaudited
($s in millions, except per share data)4Q203Q202Q201Q204Q1920202019
Tangible Common Equity (Non-GAAP)    
(A) Total equity (GAAP)$8,307 $8,144 $5,208 $5,056 $5,076 $8,307 $5,076 
Less: Noncontrolling interest (a)295 295 295 295 295 295 295 
Less: Preferred stock (a)470 470 240 96 96 470 96 
(B) Total common equity$7,541 $7,378 $4,673 $4,665 $4,685 $7,541 $4,685 
Less: Intangible assets (GAAP) (b)1,864 1,876 1,552 1,558 1,563 1,864 1,563 
(C) Tangible common equity (Non-GAAP)$5,677 $5,502 $3,120 $3,107 $3,122 $5,677 $3,122 
Tangible Assets (Non-GAAP) 
(D) Total assets (GAAP)$84,209 $83,030 $48,645 $47,197 $43,311 $84,209 $43,311 
Less: Intangible assets (GAAP) (b)1,864 1,876 1,552 1,558 1,563 1,864 1,563 
(E) Tangible assets (Non-GAAP)$82,345 $81,154 $47,092 $45,640 $41,748 $82,345 $41,748 
Period-end Shares Outstanding     
(F) Period-end shares outstanding555 555 312 312 311 555 311 
Ratios
(A)/(D) Total equity to total assets (GAAP)9.86 %9.81 %10.71 %10.71 %11.72 %9.86 %11.72 %
(C)/(E) Tangible common equity to tangible assets (“TCE/TA”) (Non-GAAP)6.89 %6.78 %6.63 %6.81 %7.48 %6.89 %7.48 %
(B)/(F) Book value per common share (GAAP)$13.59 $13.30 $14.96 $14.96 $15.04 $13.59 $15.04 
(C)/(F) Tangible book value per common share (Non-GAAP)$10.23 $9.92 $9.99 $9.96 $10.02 $10.23 $10.02 
(a)     Included in Total equity on the Consolidated Balance Sheet.
(b)     Includes goodwill and other intangible assets, net of amortization.
Numbers may not foot due to rounding.


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CONSOLIDATED NON-GAAP TO GAAP RECONCILIATION
Quarterly, Unaudited
4Q203Q202Q201Q204Q19
($s in millions, except per share data)GAAPNotable ItemsNon-GAAPGAAPNotable ItemsNon-GAAPGAAPNotable ItemsNon-GAAPGAAPNotable ItemsNon-GAAPGAAPNotable ItemsNon-GAAP
Interest income$574 $ $574 $598 $— $598 $347 $— $347 $378 $— $378 $404 $— $404 
Interest expense53  53 66 — 66 41 — 41 76 — 76 93 — 93 
Net interest income522  522 532 — 532 305 — 305 303 — 303 311 — 311 
Noninterest income:
Fixed income104  104 111 — 111 112 — 112 96 — 96 81 — 81 
Mortgage banking and title57  57 66 — 66 — — — 
Brokerage, trust, and insurance31  31 30 — 30 22 — 22 23 — 23 22 — 22 
Service charges and fees53  53 50 — 50 35 — 35 36 — 36 39 — 39 
Card and digital banking fees18  18 17 — 17 12 — 12 12 — 12 14 — 14 
Deferred compensation income9  9 — — (10)— (10)— 
Other noninterest income16 (1)15 546 (532)14 12 — 12 15 — 15 20 — 20 
Total noninterest income288 (1)288 823 (532)291 206 — 206 175 — 175 183 — 183 
Total revenue810 (1)810 1,355 (532)823 512 — 512 478 — 478 495 — 495 
Noninterest expense:
Personnel expense:
Salaries and benefits200  200 201 (1)200 111 (5)107 113 (1)112 112 (4)107 
Incentives and commissions110 (21)89 126 (34)91 79 — 79 81 — 81 63 — 63 
Deferred compensation expense9  9 — — (10)— (10)— 
Total personnel expense319 (21)298 329 (35)294 200 (5)195 183 (1)182 179 (4)174 
Occupancy and equipment76 (2)74 77 (4)73 46 — 46 44 — 44 44 — 44 
Outside services59 (7)52 78 (32)46 38 (5)33 38 (2)37 54 (18)36 
Amortization of intangible assets15 (1)14 15 (1)14 — — 
Other noninterest expense39 (4)35 89 (44)45 31 (4)27 31 (3)28 45 (15)31 
Total noninterest expense508 (34)474 587 (116)471 321 (14)307 302 (6)296 328 (37)291 
Pre-provision net revenue302 33 335 768 (416)352 191 14 205 175 181 166 37 203 
Provision for credit losses1  1 227 (147)80 121 — 121 154 — 154 — 
Income before income taxes301 33 334 541 (269)272 69 14 84 21 27 157 37 194 
Provision for income taxes56 13 69 61 63 13 15 36 43 
Net income245 20 265 539 (331)208 57 12 68 16 21 121 30 151 
Net income attributable to noncontrolling interest3  3 — — — — 
Net income attributable to controlling interest242 20 262 536 (331)205 54 12 66 14 18 118 30 148 
Preferred stock dividends8  8 13 — 13 — — — 
Net income available to common shareholders$234 $20 $255 $523 $(331)$193 $52 $12 $64 $12 $$17 $117 $30 $147 
Common Stock Data
EPS$0.42 $0.04 $0.46 $0.95 $(0.60)$0.35 $0.17 $0.04 $0.21 $0.04 $0.01 $0.05 $0.38 $0.10 $0.47 
Basic shares553 553 550 550 312 312 312 312 311 311 
Diluted EPS$0.42 $0.04 $0.46 $0.95 $(0.60)$0.35 $0.17 $0.04 $0.20 $0.04 $0.01 $0.05 $0.37 $0.10 $0.47 
Diluted shares557 557 551 551 313 313 313 313 313 313 
Amounts adjusted for notable items as detailed on page 11.
Numbers may not foot due to rounding.
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CONSOLIDATED NON-GAAP TO GAAP RECONCILIATION
Year-end, Unaudited
20202019
($s in millions, except per share data)GAAPNotable ItemsNon-GAAPGAAPNotable ItemsNon-GAAP
Interest income$1,898 $ $1,898 $1,624 $— $1,624 
Interest expense235  235 414 — 414 
Net interest income1,662  1,662 1,210 — 1,210 
Noninterest income:
Fixed income423  423 279 — 279 
Mortgage banking and title129  129 10 — 10 
Brokerage, trust, and insurance107  107 87 — 87 
Service charges and fees174  174 153 — 153 
Card and digital banking fees59  59 50 — 50 
Deferred compensation income11  11 11 — 11 
Other noninterest income589 (533)56 64 — 64 
Total noninterest income1,492 (533)960 654 — 654 
Total revenue3,155 (533)2,622 1,864 — 1,864 
Noninterest expense:
Personnel expense:
Salaries and benefits625 (7)619 454 (5)449 
Incentives and commissions396 (55)341 228 (10)219 
Deferred compensation expense11  11 13 — 13 
Total personnel expense1,033 (62)971 695 (15)680 
Occupancy and equipment243 (6)238 175 (3)172 
Outside services213 (46)166 190 (48)143 
Amortization of intangible assets40 (2)38 25 — 25 
Other noninterest expense189 (54)136 148 (49)98 
Total noninterest expense1,718 (170)1,549 1,233 (114)1,119 
Pre-provision net revenue1,436 (363)1,073 631 114 745 
Provision for credit losses503 (147)356 45 — 45 
Income before income taxes933 (216)717 586 114 700 
Provision for income taxes76 78 154 133 24 157 
Net income857 (294)563 452 90 543 
Net income attributable to noncontrolling interest12  12 11 — 11 
Net income attributable to controlling interest845 (294)551 441 90 531 
Preferred stock dividends23  23 — 
Net income available to common shareholders$822 $(294)$528 $435 $90 $525 
Common Stock Data
EPS$1.90 $(0.68)$1.22 $1.39 $0.29 $1.67 
Basic shares432 432 314 314 
Diluted EPS$1.89 $(0.68)$1.22 $1.38 $0.29 $1.66 
Diluted shares434 434 316 316 
Amounts adjusted for notable items as detailed on page 11.
Numbers may not foot due to rounding.
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CONSOLIDATED NON-GAAP TO GAAP RECONCILIATION
Quarterly and Year-end, Unaudited
($s in millions, except per share data)4Q203Q202Q201Q204Q1920202019
Adjusted Diluted EPS
Net income available to common ("NIAC") (GAAP)a$234 $523 $52 $12 $117 $822 $435 
Plus Tax effected notable items (Non-GAAP) (a)20 (331)12 30 (294)90 
Adjusted NIAC (Non-GAAP)b$255 $192 $64 $17 $147 $528 $525 
Diluted Shares (GAAP)c557 551 313 313 313 434 316 
Diluted EPS (GAAP)a/c$0.42 $0.95 $0.17 $0.04 $0.37 $1.89 $1.38 
Adjusted diluted EPS (Non-GAAP)b/c$0.46 $0.35 $0.20 $0.05 $0.47 $1.22 $1.66 
Adjusted Net Income ("NI") and Adjusted Return on Assets ("ROA")
Net Income ("NI") (GAAP)$245 $539 $57 $16 $121 $857 $452 
Plus Tax effected notable items (Non-GAAP) (a)20 (331)12 30 (294)90 
Adjusted NI (Non-GAAP)$265 $208 $68 $21 $151 $563 $543 
NI (annualized) (GAAP)d$974 $2,144 $228 $66 $481 $857 $452 
Adjusted NI (annualized) (Non-GAAP)e$1,055 $828 $275 $84 $600 $563 $543 
Average assets (GAAP)f$83,809 $81,683 $47,934 $43,552 $42,886 $64,346 $41,744 
ROA (GAAP)d/f1.16 %2.63 %0.48 %0.15 %1.12 %1.33 %1.08 %
Adjusted ROA (Non-GAAP)e/f1.26 %1.01 %0.57 %0.19 %1.40 %0.87 %1.30 %
Return on Average Common Equity ("ROCE")/ Return on Average Tangible Common Equity ("ROTCE")/ Adjusted ROTCE
NIAC (annualized) (GAAP)g$933 $2,082 $210 $49 $463 $822 $435 
Adjusted NIAC (annualized) (Non-GAAP)h$1,013 $765 $257 $67 $582 $528 $525 
Average Common Equity (GAAP)i$7,444 $7,309 $4,673 $4,611 $4,649 $6,016 $4,530 
Intangible Assets (GAAP) (b)1,871 1,794 1,555 1,560 1,566 1,696 1,575 
Average Tangible Common Equity (Non-GAAP)j$5,573 $5,515 $3,117 $3,051 $3,083 $4,320 $2,955 
Equity Adjustment (Non-GAAP) — — — — 23 28 
Adjusted Average Tangible Common Equity (Non-GAAP)k$5,573 $5,515 $3,117 $3,051 $3,083 $4,343 $2,983 
ROCE (GAAP)g/i12.53 %28.49 %4.50 %1.05 %9.97 %13.66 %9.60 %
ROTCE (Non-GAAP)g/j16.73 %37.75 %6.74 %1.59 %15.03 %19.03 %14.71 %
Adjusted ROTCE (Non-GAAP)h/k18.18 %13.90 %8.26 %2.19 %18.88 %12.15 %17.60 %
(a) Amounts adjusted for notable items as detailed on page 11.
(b)     Includes goodwill and other intangible assets, net of amortization.
Numbers may not foot due to rounding.

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CONSOLIDATED NON-GAAP TO GAAP RECONCILIATION
Quarterly and Year-end, Unaudited
(In millions)4Q203Q202Q201Q204Q1920202019
Adjusted Noninterest Income as a % of Total Revenue
Noninterest income (GAAP)k$288 $823 $206 $175 $183 $1,492 $654 
Plus notable items (GAAP) (a)(1)(532)— — — (533)— 
Adjusted noninterest income (Non-GAAP)l$288 $291 $206 $175 $183 $960 $654 
Revenue (GAAP)m$810 $1,355 $512 $478 $495 $3,155 $1,864 
Plus notable items (GAAP) (a)(1)(532)— — — (533)— 
Adjusted revenue (Non-GAAP)n$810 $823 $512 $478 $495 $2,623 $1,864 
Noninterest income as a % of total revenue (GAAP)k/m35.61 %60.72 %40.32 %36.59 %37.05 %47.31 %35.09 %
Adjusted noninterest income as a % of total revenue (Non-GAAP)l/n35.56 %35.32 %40.32 %36.59 %37.05 %36.60 %35.09 %
Adjusted Efficiency Ratio
Noninterest expense (GAAP)o$508 $587 $321 $302 $328 $1,718 $1,233 
Plus notable items (GAAP) (a)(34)(116)(14)(6)(37)(170)(114)
Adjusted noninterest expense (Non-GAAP)p$474 $471 $307 $296 $291 $1,549 $1,119 
Revenue (GAAP)q$810 $1,355 $512 $478 $495 $3,155 $1,864 
Plus notable items (GAAP) (a)(1)(532)— — — (533)— 
Adjusted revenue (Non-GAAP)r$810 $823 $512 $478 $495 $2,622 $1,864 
Efficiency ratio (GAAP)o/q62.71 %43.31 %62.74 %63.26 %66.35 %54.47 %66.15 %
Adjusted efficiency ratio (Non-GAAP)p/r58.57 %57.26 %59.95 %62.05 %58.88 %59.06 %60.02 %
(a) Amounts adjusted for notable items as detailed on page 11.
(b)     Includes goodwill and other intangible assets, net of amortization.
Numbers may not foot due to rounding.
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GLOSSARY OF TERMS
Common Equity Tier 1 Ratio: Ratio consisting of common equity adjusted for certain unrealized gains/(losses) on available-for-sale securities, less disallowed portions of goodwill, other intangibles, and deferred tax assets as well as certain other regulatory deductions divided by risk-weighted assets.
 
Current Expected Credit Loss (“CECL”): New accounting standard that focuses on estimation of expected losses over the life of the loans which is measured by the difference between amortized cost and the net amount expected to be collected.

Fully Taxable Equivalent (“FTE”): Reflects the amount of tax-exempt income adjusted to a level that would yield the same after-tax income had that income been subject to taxation.
 
Non-Purchased Credit Deteriorated (“Non-PCD”) Financial Assets: Acquired individual financial assets (or acquired groups of financial assets with similar risk characteristics) that, as of the date of acquisition, do not have a more-than-insignificant deterioration in credit quality since origination, as determined by an acquirer’s assessment.

Purchased Credit Deteriorated (“PCD”) Financial Assets: Acquired individual financial assets (or acquired groups of financial assets with similar risk characteristics) that, as of the date of acquisition, have experienced a more-than-insignificant deterioration in credit quality since origination, as determined by an acquirer’s assessment.

Tier 1 Capital Ratio: Ratio consisting of shareholders’ equity adjusted for certain unrealized gains/(losses) on available-for-sale securities, plus qualifying portions of noncontrolling interests, less disallowed portions of goodwill, other intangible assets, and deferred tax assets as well as certain other regulatory deductions divided by risk-weighted assets.

Key Ratios
Return on Average Assets: Ratio is annualized net income to average total assets.
 
Return on Average Common Equity: Ratio is annualized net income available to common shareholders to average common equity.
 
Return on Average Tangible Common Equity: Ratio is annualized net income available to common shareholders to average tangible common equity.
 
Noninterest Income as a Percentage of Total Revenue: Ratio is noninterest income to total revenue.
 
Efficiency Ratio: Ratio is noninterest expense to total revenue.
 
Leverage Ratio: Ratio is tier 1 capital to average assets for leverage.

Asset Quality - Consolidated Key Ratios
Nonperforming loans and leases ("NPL") %: Ratio is nonaccruing loans and leases in the loan portfolio to total period-end loans and leases.
 
Net charge-offs %: Ratio is annualized net charge-offs to total average loans and leases.
 
Allowance / loans and leases: Ratio is allowance for loan and lease losses to total period-end loans and leases.
 
Allowance / Nonperforming loans and leases: Ratio is allowance for loan and lease losses to nonperforming loans and leases in the loan portfolio.
 
Allowance / charge-offs: Ratio is allowance for loan and lease losses to annualized net charge-offs.

Operating Segments
Regional Banking segment: Offers financial products and services, including traditional lending and deposit taking, to consumer and commercial customers primarily in the southern and southeastern U.S. and other selected markets. Regional Banking also provides investment, wealth management, financial planning, trust and asset management services for consumer customers.

Specialty Banking segment: Consists of lines of business that deliver product offerings and services with specialized industry knowledge. Specialty Banking’s lines of business include asset-based lending, mortgage warehouse lending, commercial real estate, franchise finance, correspondent banking, equipment finance, mortgage, and title insurance. In addition to traditional lending and deposit taking, Specialty Banking also delivers treasury management solutions, loan syndications, international banking and SBA lending. Additionally, Specialty Banking has a line of business focused on fixed income securities sales, trading, underwriting, and strategies for institutional clients in the U.S. and abroad, as well as loan sales, portfolio advisory services, and derivative sales.

Corporate segment: Consists primarily of corporate support functions including risk management, audit, accounting, finance, executive office, and corporate communications. Shared support services such as human resources, properties, technology, credit risk and bank operations are allocated to the activities of Regional Banking, Specialty Banking, and Corporate. Additionally, the Corporate segment includes centralized management of capital and funding to support the business activities of the company including management of wholesale funding, liquidity, and capital management and allocation. Finally, the Corporate segment includes the revenue and expense associated with run-off businesses such as pre-2009 mortgage banking elements, run-off consumer and trust preferred loan portfolios, and other exited businesses.

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