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Revenue from contracts with customers
12 Months Ended
Dec. 31, 2019
Revenue From Contract With Customer [Abstract]  
Revenue from contracts with customers

 

10.    Revenue from contracts with customers

Effective January 1, 2018 the Company adopted amended accounting and disclosure guidance for revenue from contracts with customers under the modified retrospective approach.  A significant amount of the Company’s revenues are derived from net interest income on financial assets and liabilities, mortgage banking revenues, trading account and foreign exchange gains, investment securities gains, loan and letter of credit fees, income from bank-owned life insurance, and certain other revenues that are generally excluded from the scope of the amended guidance for revenue from contracts with customers.  As a result of the adoption, the Company began reporting credit card interchange revenue net of $25 million and $14 million of rewards in other revenues from operations for the years ended December 31, 2019 and 2018, respectively.  Credit card rewards expense of $13 million for the year ended December 31, 2017 was included in other costs of operations.  The adjustment to beginning retained earnings as well as the impact of any changes in timing of revenue recognition of noninterest income items within the scope of the guidance was not material to the Company’s consolidated financial position at December 31, 2017 or its consolidated results of operations for the year ended December 31, 2018.  

For noninterest income revenue streams, the Company recognizes the expected amount of consideration as revenue when the performance obligations related to the services under the terms of a contract are satisfied. The Company’s contracts generally do not contain terms that necessitate significant judgment to determine the amount of revenue to recognize.

The Company generally charges customer accounts or otherwise bills customers upon completion of its services.  Typically the Company’s contracts with customers have a duration of one year or less and payment for services is received at least annually, but oftentimes more frequently as services are provided.  At December 31, 2019 and 2018, the Company had $62 million and $56 million, respectively, of uncollected amounts receivable related to recognized revenue from the sources in the accompanying tables.  Such amounts are classified in accrued interest and other assets in the Company’s consolidated balance sheet.  In certain situations the Company is paid in advance of providing services and defers the recognition of revenue until its service obligation is satisfied.  At each of December 31, 2019 and 2018, the Company had deferred revenue of $43 million related to the sources in the accompanying tables and recorded such amounts in accrued interest and other liabilities on its consolidated balance sheet.  The following tables summarize sources of the Company’s noninterest income during 2019 and 2018 that are subject to the amended guidance.

 

 

 

Business Banking

 

 

Commercial Banking

 

 

Commercial Real Estate

 

 

Discretionary Portfolio

 

 

Residential Mortgage Banking

 

 

Retail Banking

 

 

All Other

 

 

Total

 

Year Ended December 31, 2019

 

(In thousands)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Classification in consolidated

   statement  of income

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Service charges on deposit accounts

 

$

60,690

 

 

 

93,044

 

 

 

9,828

 

 

 

 

 

 

4

 

 

 

263,659

 

 

 

5,753

 

 

$

432,978

 

Trust income

 

 

31

 

 

 

963

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

571,614

 

 

 

572,608

 

Brokerage services income

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

48,922

 

 

 

48,922

 

Other revenues from operations:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Merchant discount and credit

   card fees

 

 

36,844

 

 

 

52,161

 

 

 

2,516

 

 

 

 

 

 

 

 

 

12,140

 

 

 

3,381

 

 

 

107,042

 

Other

 

 

 

 

 

7,498

 

 

 

8,615

 

 

 

1,776

 

 

 

3,492

 

 

 

36,144

 

 

 

34,088

 

 

 

91,613

 

 

 

$

97,565

 

 

 

153,666

 

 

 

20,959

 

 

 

1,776

 

 

 

3,496

 

 

 

311,943

 

 

 

663,758

 

 

$

1,253,163

 

Year Ended December 31, 2018

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Classification in consolidated

   statement of income

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Service charges on deposit accounts

 

$

62,323

 

 

 

96,407

 

 

 

9,870

 

 

 

 

 

 

10

 

 

 

254,590

 

 

 

6,137

 

 

$

429,337

 

Trust income

 

 

9

 

 

 

917

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

536,659

 

 

 

537,585

 

Brokerage services income

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

51,069

 

 

 

51,069

 

Other revenues from operations:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Merchant discount and credit

   card fees

 

 

34,557

 

 

 

52,051

 

 

 

2,213

 

 

 

 

 

 

 

 

 

14,924

 

 

 

2,208

 

 

 

105,953

 

Other

 

 

 

 

 

8,796

 

 

 

7,259

 

 

 

1,738

 

 

 

3,814

 

 

 

38,529

 

 

 

30,233

 

 

 

90,369

 

 

 

$

96,889

 

 

 

158,171

 

 

 

19,342

 

 

 

1,738

 

 

 

3,824

 

 

 

308,043

 

 

 

626,306

 

 

$

1,214,313

 

 

Service charges on deposit accounts include fees deducted directly from customer account balances, such as account maintenance, insufficient funds and other transactional service charges, and also include debit card interchange revenue resulting from customer initiated transactions.  Account maintenance charges are generally recognized as revenue on a monthly basis, whereas other fees are recognized after the respective service is provided.

Trust income includes fees related to the Institutional Client Services (“ICS”) business and the Wealth Advisory Services (“WAS”) business.  Revenues from the ICS business are largely derived from a variety of trustee, agency, investment, cash management and administrative services, whereas revenues from the WAS business are mainly derived from asset management, fiduciary services, and family office services.  Trust fees may be billed in arrears or in advance and are recognized as revenues as the Company’s performance obligations are satisfied.  Certain fees are based on a percentage of assets invested or under management and are recognized as the service is performed and constraints regarding the uncertainty of the amount of fees are resolved.

 

Brokerage services income includes revenues from the sale of mutual funds and annuities and securities brokerage fees.  Such revenues are generally recognized at the time of transaction execution.  Mutual fund and other distribution fees are recognized upon initial placement of customer funds as well as in future periods as such customers continue to hold amounts in those mutual funds.  

 

Other revenues from operations include merchant discount and credit card fees such as interchange fees and merchant discount fees that are generally recognized when the cardholder’s transaction is approved and settled.  Beginning in 2018, credit card rewards accrued to cardholders are recognized as a reduction of interchange revenue.  Also included in other revenues from operations are insurance commissions, ATM surcharge fees, and advisory fees.  Insurance commissions are recognized at the

time the insurance policy is executed with the customer.  Insurance renewal commissions are recognized upon subsequent renewal of the policy.  ATM surcharge fees are included in revenue at the time of the respective ATM transaction.  Advisory fees are generally recognized at the conclusion of the advisory engagement when the Company has satisfied its service obligation.