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Revenue from contracts with customers (Tables)
12 Months Ended
Dec. 31, 2023
ASU 2014-09 [Member]  
Summary of Sources of Noninterest Income that are Subject to Revenue Recognition Guidance The following tables summarize sources of the Company’s noninterest income during 2023, 2022 and 2021 that are subject to the revenue recognition guidance.

(Dollars in millions)

Commercial Bank

 

 

Retail Bank

 

 

Institutional Services and Wealth Management

 

 

Total

 

Year Ended December 31, 2023

 

 

Classification in Consolidated
     Statement of Income

 

 

 

 

 

 

 

 

 

 

 

Service charges on deposit accounts

$

144

 

 

$

330

 

 

$

1

 

 

$

475

 

Trust income

 

2

 

 

 

 

 

 

678

 

 

 

680

 

Brokerage services income

 

6

 

 

 

 

 

 

96

 

 

 

102

 

Other revenues from operations:

 

 

 

 

 

 

 

 

 

 

 

Merchant discount and
   credit card interchange fees

 

77

 

 

 

84

 

 

 

 

 

 

161

 

Other

 

28

 

 

 

30

 

 

 

8

 

 

 

66

 

 

$

257

 

 

$

444

 

 

$

783

 

 

$

1,484

 

 

 

 

 

 

 

 

 

 

 

 

 

Year Ended December 31, 2022

 

 

 

 

 

 

 

 

 

 

 

Classification in Consolidated
     Statement of Income

 

 

 

 

 

 

 

 

 

 

 

Service charges on deposit accounts

$

130

 

 

$

317

 

 

$

 

 

$

447

 

Trust income

 

 

 

 

 

 

 

741

 

 

 

741

 

Brokerage services income

 

5

 

 

 

 

 

 

83

 

 

 

88

 

Other revenues from operations:

 

 

 

 

 

 

 

 

 

 

 

Merchant discount and
   credit card interchange fees

 

73

 

 

 

86

 

 

 

 

 

 

159

 

Other

 

24

 

 

 

28

 

 

 

38

 

 

 

90

 

 

$

232

 

 

$

431

 

 

$

862

 

 

$

1,525

 

 

 

 

 

 

 

 

 

 

 

 

 

Year Ended December 31, 2021

 

 

 

 

 

 

 

 

 

 

 

Classification in Consolidated
     Statement of Income

 

 

 

 

 

 

 

 

 

 

 

Service charges on deposit accounts

$

115

 

 

$

287

 

 

$

 

 

$

402

 

Trust income

 

 

 

 

 

 

 

645

 

 

 

645

 

Brokerage services income

 

2

 

 

 

 

 

 

61

 

 

 

63

 

Other revenues from operations:

 

 

 

 

 

 

 

 

 

 

 

Merchant discount and
   credit card interchange fees

 

58

 

 

 

73

 

 

 

 

 

 

131

 

Other

 

13

 

 

 

30

 

 

 

40

 

 

 

83

 

 

$

188

 

 

$

390

 

 

$

746

 

 

$

1,324