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Loans and Allowance for Credit Losses (Tables)
9 Months Ended
Sep. 30, 2020
Receivables [Abstract]  
Composition of Loan Portfolio
The composition of the loan portfolio, disaggregated by class and underlying specific portfolio type, was as follows:
 
    September 30, 2020             December 31, 2019  
(Dollars in Millions)   Amount      Percent
of Total
            Amount      Percent
of Total
 
Commercial
      
 
     
Commercial
  $ 105,109        34.2  
 
   $ 98,168        33.2
Lease financing
    5,655        1.9    
 
 
 
     5,695        1.9  
Total commercial
    110,764        36.1    
 
     103,863        35.1  
Commercial Real Estate
      
 
     
Commercial mortgages
    29,264        9.6    
 
     29,404        9.9  
Construction and development
    11,116        3.6    
 
 
 
     10,342        3.5  
Total commercial real estate
    40,380        13.2    
 
     39,746        13.4  
Residential Mortgages
      
 
     
Residential mortgages
    66,952        21.8    
 
     59,865        20.2  
Home equity loans, first liens
    9,837        3.2    
 
 
 
     10,721        3.6  
Total residential mortgages
    76,789        25.0    
 
     70,586        23.8  
Credit Card
    21,898        7.1    
 
     24,789        8.4  
Other Retail
      
 
     
Retail leasing
    8,405        2.7    
 
     8,490        2.9  
Home equity and second mortgages
    13,208        4.3    
 
     15,036        5.1  
Revolving credit
    2,660        .9    
 
     2,899        1.0  
Installment
    13,513        4.4    
 
     11,038        3.7  
Automobile
    19,188        6.2    
 
     19,435        6.5  
Student
    180        .1    
 
 
 
     220        .1  
Total other retail
    57,154        18.6    
 
 
 
     57,118        19.3  
Total loans
  $ 306,985        100.0  
 
 
 
   $ 296,102        100.0
Activity in Allowance for Credit Losses by Portfolio Class
Activity in the allowance for credit losses by portfolio class was as follows:
 
Three Months Ended September 30
(Dollars in Millions)
  Commercial     Commercial
Real Estate
    Residential
Mortgages
    Credit
Card
    Other
Retail
    Total
Loans
 
2020
           
Balance at beginning of period
  $ 2,645     $ 1,269     $ 633     $ 2,156     $ 1,187     $ 7,890  
Add
           
Provision for credit losses
    20       263       (49     369       32       635  
Deduct
           
Loans
charged-off
    193       89       4       236       89       611  
Less recoveries of loans
charged-off
    (15     (6     (7     (35     (33     (96
Net loans
charged-off
    178       83       (3     201       56       515  
Balance at end of period
  $ 2,487     $ 1,449     $ 587     $ 2,324     $ 1,163     $ 8,010  
2019
           
Balance at beginning of period
  $ 1,464     $ 794     $ 438     $ 1,132     $ 638     $ 4,466  
Add
           
Provision for credit losses
    101       3       (10     212       61       367  
Deduct
           
Loans
charged-off
    91       7       8       248       97       451  
Less recoveries of loans
charged-off
    (16     (1     (11     (37     (34     (99
Net loans
charged-off
    75       6       (3     211       63       352  
Balance at end of period
  $ 1,490     $ 791     $ 431     $ 1,133     $ 636     $ 4,481  
Nine Months Ended September 30
(Dollars in Millions)
  Commercial     Commercial
Real Estate
    Residential
Mortgages
    Credit
Card
    Other
Retail
    Total
Loans
 
2020
           
Balance at beginning of period
  $ 1,484     $ 799     $ 433     $ 1,128     $ 647     $ 4,491  
Add
           
Change in accounting principle (a)
    378       (122     (30     872       401       1,499  
Provision for credit losses
    988       875       179       988       335       3,365  
Deduct
           
Loans
charged-off
    406       112       15       775       316       1,624  
Less recoveries of loans
charged-off
    (43     (9     (20     (111     (96     (279
Net loans
charged-off
    363       103       (5     664       220       1,345  
Balance at end of period
  $ 2,487     $ 1,449     $ 587     $ 2,324     $ 1,163     $ 8,010  
2019
           
Balance at beginning of period
  $ 1,454     $ 800     $ 455     $ 1,102     $ 630     $ 4,441  
Add
           
Provision for credit losses
    243       (2     (20     694       194       1,109  
Deduct
           
Loans
charged-off
    300       11       27       767       283       1,388  
Less recoveries of loans
charged-off
    (93     (4     (23     (104     (95     (319
Net loans
charged-off
    207       7       4       663       188       1,069  
Balance at end of period
  $ 1,490     $ 791     $ 431     $ 1,133     $ 636     $ 4,481  
 
(a)
Effective January 1, 2020, the Company adopted accounting guidance which changed impairment recognition of financial instruments to a model that is based on expected losses rather than incurred losses.
Summary of Loans by Portfolio Class, Including Delinquency Status of those that Continue to Accrue Interest and are Nonperforming
The following table provides a summary of loans by portfolio class, including the delinquency status of those that continue to accrue interest, and those that are nonperforming:
 
    Accruing                
(Dollars in Millions)   Current     
30-89 Days

Past Due
     90 Days or
More Past Due
     Nonperforming (b)      Total  
September 30, 2020
             
Commercial
  $ 109,994      $ 243      $ 68      $ 459      $ 110,764  
Commercial real estate
    39,957        92        1        330        40,380  
Residential mortgages (a)
    76,197        238        114        240        76,789  
Credit card
    21,493        206        199               21,898  
Other retail
    56,666        257        79        152        57,154  
Total loans
  $ 304,307      $ 1,036      $ 461      $ 1,181      $ 306,985  
December 31, 2019
             
Commercial
  $ 103,273      $ 307      $ 79      $ 204      $ 103,863  
Commercial real estate
    39,627        34        3        82        39,746  
Residential mortgages (a)
    70,071        154        120        241        70,586  
Credit card
    24,162        321        306               24,789  
Other retail
    56,463        393        97        165        57,118  
Total loans
  $ 293,596      $ 1,209      $ 605      $ 692      $ 296,102  
 
(a)
At September 30, 2020, $1.3 billion of loans 30–89 days past due and $1.6 billion of loans 90 days or more past due purchased from Government National Mortgage Association (“GNMA”) mortgage pools whose repayments are insured by the Federal Housing Administration or guaranteed by the United States Department of Veterans Affairs, were classified as current, compared with $428 million and $1.7 billion at December 31, 2019, respectively.
(b)
Substantially all nonperforming loans at September 30, 2020 and December 31, 2019, had an associated allowance for credit losses. The Company recognized interest income on nonperforming loans of $9 million and $7 million for the three months ended September 30, 2020 and 2019, respectively, and $19 million and $18 million for the nine months ended September 30, 2020 and 2019, respectively.
Summary of Loans by Portfolio Class and Company's Internal Credit Quality Rating
The following table provides a summary of loans by portfolio class and the Company’s internal credit quality rating:
 
    September 30, 2020             December 31, 2019  
          Criticized                        Criticized        
(Dollars in Millions)   Pass     Special
Mention
    Classified (a)     Total
Criticized
    Total             Pass     Special
Mention
    Classified (a)     Total
Criticized
    Total  
Commercial
            
 
         
Originated in 2020
  $ 34,060     $ 2,211     $ 1,239     $ 3,450     $ 37,510     
 
  $     $     $     $     $  
Originated in 2019
    20,897       469       249       718       21,615     
 
    33,550       174       222       396       33,946  
Originated in 2018
    14,093       453       160       613       14,706     
 
    21,394       420       136       556       21,950  
Originated in 2017
    6,356       182       222       404       6,760     
 
    10,464       165       97       262       10,726  
Originated in 2016
    2,761       52       46       98       2,859     
 
    4,984       10       37       47       5,031  
Originated prior to 2016
    3,235       61       68       129       3,364     
 
    5,151       86       96       182       5,333  
Revolving
    22,906       756       288       1,044       23,950     
 
 
 
    26,307       292       278       570       26,877  
Total commercial
    104,308       4,184       2,272       6,456       110,764     
 
    101,850       1,147       866       2,013       103,863  
 
Commercial real estate
            
 
         
Originated in 2020
    7,276       921       382       1,303       8,579     
 
                             
Originated in 2019
    10,517       1,022       313       1,335       11,852     
 
    12,976       108       108       216       13,192  
Originated in 2018
    6,880       728       356       1,084       7,964     
 
    9,455       71       56       127       9,582  
Originated in 2017
    3,305       370       172       542       3,847     
 
    5,863       99       64       163       6,026  
Originated in 2016
    2,338       224       183       407       2,745     
 
    3,706       117       60       177       3,883  
Originated prior to 2016
    3,167       248       163       411       3,578     
 
    4,907       78       101       179       5,086  
Revolving
    1,712       97       5       102       1,814     
 
    1,965       11       1       12       1,977  
Revolving converted to term
    1                         1     
 
 
 
                             
Total commercial real estate
    35,196       3,610       1,574       5,184       40,380     
 
    38,872       484       390       874       39,746  
 
Residential mortgages (b)
            
 
         
Originated in 2020
    18,800       1       3       4       18,804     
 
                             
Originated in 2019
    15,313       3       9       12       15,325     
 
    18,819       2       1       3       18,822  
Originated in 2018
    6,468       1       20       21       6,489     
 
    9,204             11       11       9,215  
Originated in 2017
    7,745       1       17       18       7,763     
 
    9,605             21       21       9,626  
Originated in 2016
    9,469             30       30       9,499     
 
    11,378             29       29       11,407  
Originated prior to 2016
    18,597             311       311       18,908     
 
    21,168             348       348       21,516  
Revolving
    1                         1     
 
 
 
                             
Total residential mortgages
    76,393       6       390       396       76,789     
 
    70,174       2       410       412       70,586  
 
Credit card (c)
    21,699             199       199       21,898     
 
    24,483             306       306       24,789  
 
Other retail
            
 
         
Originated in 2020
    13,416             3       3       13,419     
 
                             
Originated in 2019
    12,527             16       16       12,543     
 
    15,907             11       11       15,918  
Originated in 2018
    7,574             23       23       7,597     
 
    10,131             23       23       10,154  
Originated in 2017
    4,708             22       22       4,730     
 
    7,907             28       28       7,935  
Originated in 2016
    2,162             12       12       2,174     
 
    3,679             20       20       3,699  
Originated prior to 2016
    2,135             17       17       2,152     
 
    3,274             28       28       3,302  
Revolving
    13,939             116       116       14,055     
 
    15,509       10       138       148       15,657  
Revolving converted to term
    449             35       35       484     
 
 
 
    418             35       35       453  
Total other retail
    56,910             244       244       57,154     
 
 
 
    56,825       10       283       293       57,118  
Total loans
  $ 294,506       7,800     $ 4,679     $ 12,479     $ 306,985     
 
 
 
  $ 292,204     $ 1,643     $ 2,255     $ 3,898     $ 296,102  
Total outstanding commitments
  $ 635,980     $ 10,868     $ 5,664     $ 16,532     $ 652,512     
 
 
 
  $ 619,224     $ 2,451     $ 2,873     $ 5,324     $ 624,548  
 
(a)
Classified rating on consumer loans primarily based on delinquency status.
(b)
At September 30, 2020, $1.6 billion of GNMA loans 90 days or more past due and $1.4 billion of restructured GNMA loans whose repayments are insured by the Federal Housing Administration or guaranteed by the United States Department of Veterans Affairs were classified with a pass rating, compared with $1.7 billion and $1.6 billion at December 31, 2019, respectively.
(c)
All credit card loans are considered revolving loans.
Summary of Loans Modified as TDRs
The following table provides a summary of loans modified as TDRs during the periods presented by portfolio class:
 
    2020              2019  
(Dollars in Millions)   Number
of Loans
   
Pre-Modification

Outstanding
Loan Balance
   
Post-Modification

Outstanding
Loan Balance
             Number
of Loans
    
Pre-Modification

Outstanding
Loan Balance
    
Post-Modification

Outstanding
Loan Balance
 
Three Months Ended September 30
        
 
        
Commercial
    699     $ 262     $ 159     
 
     886      $ 116      $ 100  
Commercial real estate
    51       105       81     
 
     32        23        23  
Residential mortgages
    374       108       108     
 
     117        17        15  
Credit card
    4,699       27       27     
 
     8,429        46        46  
Other retail
    508       26       26     
 
 
 
     814        20        19  
Total loans, excluding loans purchased from GNMA mortgage pools
    6,331       528       401     
 
     10,278        222        203  
Loans purchased from GNMA mortgage pools
    735       106       105     
 
 
 
     1,524        211        203  
Total loans
    7,066     $ 634     $ 506     
 
 
 
     11,802      $ 433      $ 406  
 
Nine Months Ended September 30
        
 
        
Commercial
    2,837     $ 505     $ 375     
 
     2,622      $ 242      $ 215  
Commercial real estate
    116       165       141     
 
     76        95        93  
Residential mortgages
    585       142       142     
 
     318        43        41  
Credit card
    19,282       110       112     
 
     26,018        140        141  
Other retail
    1,537       50       48     
 
 
 
     2,029        44        42  
Total loans, excluding loans purchased from GNMA mortgage pools
    24,357       972       818     
 
     31,063        564        532  
Loans purchased from GNMA mortgage pools
    3,648       514       503     
 
 
 
     4,617        629        606  
Total loans
    28,005     $ 1,486     $ 1,321     
 
 
 
     35,680      $ 1,193      $ 1,138  
Summary of Loans Modified as TDRs in the Past Twelve Months that have Subsequently Defaulted
The following table provides a summary of TDR loans that defaulted (fully or partially
charged-off
or became 90 days or more past due) during the periods presented that were modified as TDRs within 12 months previous to default:
 
    2020              2019  
(Dollars in Millions)   Number
of Loans
     Amount
Defaulted
             Number
of Loans
     Amount
Defaulted
 
Three Months Ended September 30
       
 
     
Commercial
    305      $ 21     
 
     263      $ 9  
Commercial real estate
    5        8     
 
     8        7  
Residential mortgages
    5        2     
 
     13        1  
Credit card
    1,363        8     
 
     2,025        10  
Other retail
    55        1     
 
 
 
     72        1  
Total loans, excluding loans purchased from GNMA mortgage pools
    1,733        40     
 
     2,381        28  
Loans purchased from GNMA mortgage pools
    72        9     
 
 
 
     263        33  
Total loans
    1,805      $ 49     
 
 
 
     2,644      $ 61  
 
Nine Months Ended September 30
       
 
     
Commercial
    922      $ 49     
 
     749      $ 18  
Commercial real estate
    33        24     
 
     23        17  
Residential mortgages
    23        4     
 
     124        14  
Credit card
    5,169        27     
 
     6,001        29  
Other retail
    245        3     
 
 
 
     299        9  
Total loans, excluding loans purchased from GNMA mortgage pools
    6,392        107     
 
     7,196        87  
Loans purchased from GNMA mortgage pools
    427        57     
 
 
 
     697        93  
Total loans
    6,819      $ 164     
 
 
 
     7,893      $ 180