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Loans and Allowance for Credit Losses (Tables)
3 Months Ended
Mar. 31, 2020
Receivables [Abstract]  
Composition of Loan Portfolio
The composition of the loan portfolio, disaggregated by class and underlying specific portfolio type, was as follows:
 
                                         
    March 31, 2020             December 31, 2019  
(Dollars in Millions)   Amount      Percent
of Total
            Amount      Percent
of Total
 
Commercial
              
Commercial
  $ 120,670       
37.9
       $ 98,168        33.2
Lease financing
    5,647       
1.8
               5,695        1.9  
Total commercial
    126,317       
39.7
           103,863        35.1  
Commercial Real Estate
              
Commercial mortgages
    30,124       
9.5
           29,404        9.9  
Construction and development
    10,856       
3.4
               10,342        3.5  
Total commercial real estate
    40,980       
12.9
           39,746        13.4  
Residential Mortgages
              
Residential mortgages
    60,708       
19.1
           59,865        20.2  
Home equity loans, first liens
    10,467       
3.3
               10,721        3.6  
Total residential mortgages
    71,175       
22.4
           70,586        23.8  
Credit Card
    22,781       
7.1
           24,789        8.4  
Other Retail
              
Retail leasing
    8,495       
2.7
           8,490        2.9  
Home equity and second mortgages
    14,836       
4.6
           15,036        5.1  
Revolving credit
    2,786       
.9
           2,899        1.0  
Installment
    11,540       
3.6
           11,038        3.7  
Automobile
    19,189       
6.0
           19,435        6.5  
Student
    206       
.1
               220        .1  
Total other retail
    57,052       
17.9
               57,118        19.3  
Total loans
  $ 318,305       
100.0
           $ 296,102        100.0
 
 
 
 
 
Activity in Allowance for Credit Losses by Portfolio Class
Activity in the allowance for credit losses by portfolio class was as follows:
 
 
                                                 
(Dollars in Millions)   Commercial     Commercial
Real Estate
    Residential
Mortgages
    Credit
Card
    Other
Retail
    Total
Loans
 
Balance at December 31, 2019
  $ 1,484     $ 799     $ 433     $ 1,128     $ 647     $ 4,491  
Add
           
Change in accounting principle (a)
    378       (122     (30     872       401       1,499  
Provision for credit losses
    452       162       10       246       123       993  
Deduct
           
Loans
charged-off
    88             8       274       121       491  
Less recoveries of loans
charged-off
    (14     (2     (7     (40     (35     (98
Net loans
charged-off
    74       (2     1       234       86       393  
Balance at March 31, 2020
  $ 2,240     $ 841     $ 412     $ 2,012     $ 1,085     $ 6,590  
Balance at December 31, 2018
  $ 1,454     $ 800     $ 455     $ 1,102     $ 630     $ 4,441  
Add
           
Provision for credit losses
    64       12       (7     238       70       377  
Deduct
           
Loans
charged-off
    111       1       8       257       96       473  
Less recoveries of loans
charged-off
    (38     (1     (5     (32     (30     (106
Net loans
charged-off
    73             3       225       66       367  
Balance at March 31, 2019
  $ 1,445     $ 812     $ 445     $ 1,115     $ 634     $ 4,451  
 
 
 
 
 
 
 
 
 
 
(a)
Effective January 1, 2020, the Company adopted accounting guidance which changed impairment recognition of financial instruments to a model that is based on expected losses rather than incurred losses.
 
 
 
 
 
 
 
Summary of Loans by Portfolio Class, Including Delinquency Status of those that Continue to Accrue Interest and are Nonperforming
The following table provides a summary of loans by portfolio class, including the delinquency status of those that continue to accrue interest, and those that are nonperforming:
 
                                         
    Accruing                
(Dollars in Millions)   Current     
30-89 Days

Past Due
     90 Days or
More Past Due
     Nonperforming (b)      Total  
March 31, 2020
             
Commercial
  $ 125,576      $ 352      $ 80      $ 309      $ 126,317  
Commercial real estate
    40,795        82        2        101        40,980  
Residential mortgages (a)
    70,660        164        108        243        71,175  
Credit card
    22,194        293        294               22,781  
Other retail
    56,408        387        95        162        57,052  
Total loans
  $ 315,633      $ 1,278      $ 579      $ 815      $ 318,305  
December 31, 2019
             
Commercial
  $ 103,273      $ 307      $ 79      $ 204      $ 103,863  
Commercial real estate
    39,627        34        3        82        39,746  
Residential mortgages (a)
    70,071        154        120        241        70,586  
Credit card
    24,162        321        306               24,789  
Other retail
    56,463        393        97        165        57,118  
Total loans
  $ 293,596      $ 1,209      $ 605      $ 692      $ 296,102  
 
 
 
 
 
 
 
 
 
 
(a)
At March 31, 2020, $396 million of loans 30–89 days past due and $1.6 billion of loans 90 days or more past due purchased from Government National Mortgage Association (“GNMA”) mortgage pools whose repayments are insured by the Federal Housing Administration or guaranteed by the United States Department of Veterans Affairs, were classified as current, compared with $428 million and $1.7 billion at December 31, 2019, respectively.
 
 
 
 
 
 
 
 
 
(b)
Substantially all nonperforming loans at March 31, 2020 and December 31, 2019, had an associated allowance for credit losses. The Company recognized $4
 
million and $5 million of interest income on nonperforming loans for the three months ended March 31, 2020 and 2019, respectively.
 
 
 
 
 
 
 
Summary of Loans by Portfolio Class and Company's Internal Credit Quality Rating
The following table provides a summary of loans by portfolio class and the Company’s internal credit quality rating:
 
 
 
March 31, 2020
 
  
  
 
 
December 31, 2019
 
 
 
 
 
 
Criticized
 
 
 
 
  
 
 
 
 
 
 
Criticized
 
 
 
 
(Dollars in Millions)
 
Pass
 
 
Special
Mention
 
 
Classified (a)
 
 
Total
Criticized
 
 
Total
 
  
  
 
 
Pass
 
 
Special
Mention
 
 
Classified (a)
 
 
Total
Criticized
 
 
Total
 
Commercial
 
     
 
     
 
     
 
     
 
     
  
   
 
 
     
 
     
 
     
 
     
 
     
Originated in 2020
 
$
13,238
 
 
$
392
 
 
$
85
 
 
$
477
 
 
$
13,715
 
  
   
 
 
$
 
 
$
 
 
$
 
 
$
 
 
$
 
Originated in 2019
 
 
35,323
 
 
 
846
 
 
 
275
 
 
 
1,121
 
 
 
36,444
 
  
   
 
 
 
33,550
 
 
 
174
 
 
 
222
 
 
 
396
 
 
 
33,946
 
Originated in 2018
 
 
23,843
 
 
 
991
 
 
 
369
 
 
 
1,360
 
 
 
25,203
 
  
   
 
 
 
21,394
 
 
 
420
 
 
 
136
 
 
 
556
 
 
 
21,950
 
Originated in 2017
 
 
10,983
 
 
 
318
 
 
 
192
 
 
 
510
 
 
 
11,493
 
  
   
 
 
 
10,464
 
 
 
165
 
 
 
97
 
 
 
262
 
 
 
10,726
 
Originated in 2016
 
 
5,236
 
 
 
85
 
 
 
37
 
 
 
122
 
 
 
5,358
 
  
   
 
 
 
4,984
 
 
 
10
 
 
 
37
 
 
 
47
 
 
 
5,031
 
Originated prior to 2016
 
 
4,745
 
 
 
148
 
 
 
125
 
 
 
273
 
 
 
5,018
 
  
   
 
 
 
5,151
 
 
 
86
 
 
 
96
 
 
 
182
 
 
 
5,333
 
Revolving
 
 
27,904
 
 
 
911
 
 
 
271
 
 
 
1,182
 
 
 
29,086
 
  
 
 
 
 
 
26,307
 
 
 
292
 
 
 
278
 
 
 
570
 
 
 
26,877
 
Total commercial
 
 
121,272
 
 
 
3,691
 
 
 
1,354
 
 
 
5,045
 
 
 
126,317
 
  
   
 
 
 
101,850
 
 
 
1,147
 
 
 
866
 
 
 
2,013
 
 
 
103,863
 
           
 
         
Commercial real estate
 
     
 
     
 
     
 
     
 
     
  
   
 
 
     
 
     
 
     
 
     
 
     
Originated in 2020
 
 
2,824
 
 
 
339
 
 
 
20
 
 
 
359
 
 
 
3,183
 
  
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Originated in 2019
 
 
12,058
 
 
 
705
 
 
 
208
 
 
 
913
 
 
 
12,971
 
  
   
 
 
 
12,976
 
 
 
108
 
 
 
108
 
 
 
216
 
 
 
13,192
 
Originated in 2018
 
 
8,367
 
 
 
705
 
 
 
100
 
 
 
805
 
 
 
9,172
 
  
   
 
 
 
9,455
 
 
 
71
 
 
 
56
 
 
 
127
 
 
 
9,582
 
Originated in 2017
 
 
4,721
 
 
 
568
 
 
 
98
 
 
 
666
 
 
 
5,387
 
  
   
 
 
 
5,863
 
 
 
99
 
 
 
64
 
 
 
163
 
 
 
6,026
 
Originated in 2016
 
 
3,242
 
 
 
215
 
 
 
74
 
 
 
289
 
 
 
3,531
 
  
   
 
 
 
3,706
 
 
 
117
 
 
 
60
 
 
 
177
 
 
 
3,883
 
Originated prior to 2016
 
 
4,314
 
 
 
189
 
 
 
134
 
 
 
323
 
 
 
4,637
 
  
   
 
 
 
4,907
 
 
 
78
 
 
 
101
 
 
 
179
 
 
 
5,086
 
Revolving
 
 
2,072
 
 
 
23
 
 
 
4
 
 
 
27
 
 
 
2,099
 
  
   
 
 
 
1,965
 
 
 
11
 
 
 
1
 
 
 
12
 
 
 
1,977
 
Total commercial real estate
 
 
37,598
 
 
 
2,744
 
 
 
638
 
 
 
3,382
 
 
 
40,980
 
  
   
 
 
 
38,872
 
 
 
484
 
 
 
390
 
 
 
874
 
 
 
39,746
 
           
 
         
Residential mortgages (b)
 
     
 
     
 
     
 
     
 
     
  
   
 
 
     
 
     
 
     
 
     
 
     
Originated in 2020
 
 
5,108
 
 
 
 
 
 
 
 
 
 
 
 
5,108
 
  
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Originated in 2019
 
 
17,909
 
 
 
 
 
 
3
 
 
 
3
 
 
 
17,912
 
  
   
 
 
 
18,819
 
 
 
2
 
 
 
1
 
 
 
3
 
 
 
18,822
 
Originated in 2018
 
 
8,211
 
 
 
 
 
 
11
 
 
 
11
 
 
 
8,222
 
  
   
 
 
 
9,204
 
 
 
 
 
 
11
 
 
 
11
 
 
 
9,215
 
Originated in 2017
 
 
8,961
 
 
 
 
 
 
17
 
 
 
17
 
 
 
8,978
 
  
   
 
 
 
9,605
 
 
 
 
 
 
21
 
 
 
21
 
 
 
9,626
 
Originated in 2016
 
 
10,779
 
 
 
 
 
 
29
 
 
 
29
 
 
 
10,808
 
  
   
 
 
 
11,378
 
 
 
 
 
 
29
 
 
 
29
 
 
 
11,407
 
Originated prior to 2016
 
 
19,821
 
 
 
 
 
 
326
 
 
 
326
 
 
 
20,147
 
  
 
 
 
 
 
21,168
 
 
 
 
 
 
348
 
 
 
348
 
 
 
21,516
 
Total residential mortgages
 
 
70,789
 
 
 
 
 
 
386
 
 
 
386
 
 
 
71,175
 
  
   
 
 
 
70,174
 
 
 
2
 
 
 
410
 
 
 
412
 
 
 
70,586
 
           
 
         
Credit card (c)
 
 
22,487
 
 
 
 
 
 
294
 
 
 
294
 
 
 
22,781
 
  
   
 
 
 
24,483
 
 
 
 
 
 
306
 
 
 
306
 
 
 
24,789
 
           
 
         
Other retail
 
     
 
     
 
     
 
     
 
     
  
   
 
 
     
 
     
 
     
 
     
 
     
Originated in 2020
 
 
4,172
 
 
 
 
 
 
1
 
 
 
1
 
 
 
4,173
 
  
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Originated in 2019
 
 
14,747
 
 
 
 
 
 
14
 
 
 
14
 
 
 
14,761
 
  
   
 
 
 
15,907
 
 
 
 
 
 
11
 
 
 
11
 
 
 
15,918
 
Originated in 2018
 
 
9,308
 
 
 
 
 
 
24
 
 
 
24
 
 
 
9,332
 
  
   
 
 
 
10,131
 
 
 
 
 
 
23
 
 
 
23
 
 
 
10,154
 
Originated in 2017
 
 
6,836
 
 
 
 
 
 
26
 
 
 
26
 
 
 
6,862
 
  
   
 
 
 
7,907
 
 
 
 
 
 
28
 
 
 
28
 
 
 
7,935
 
Originated in 2016
 
 
3,096
 
 
 
 
 
 
16
 
 
 
16
 
 
 
3,112
 
  
   
 
 
 
3,679
 
 
 
 
 
 
20
 
 
 
20
 
 
 
3,699
 
Originated prior to 2016
 
 
2,866
 
 
 
 
 
 
22
 
 
 
22
 
 
 
2,888
 
  
   
 
 
 
3,274
 
 
 
 
 
 
28
 
 
 
28
 
 
 
3,302
 
Revolving
 
 
15,336
 
 
 
8
 
 
 
125
 
 
 
133
 
 
 
15,469
 
  
   
 
 
 
15,509
 
 
 
10
 
 
 
138
 
 
 
148
 
 
 
15,657
 
Revolving converted to term
 
 
442
 
 
 
 
 
 
33
 
 
 
33
 
 
 
455
 
  
 
 
 
 
 
418
 
 
 
 
 
 
35
 
 
 
35
 
 
 
453
 
Total other retail
 
 
56,783
 
 
 
8
 
 
 
261
 
 
 
269
 
 
 
57,052
 
  
 
 
 
 
 
56,825
 
 
 
10
 
 
 
283
 
 
 
293
 
 
 
57,118
 
Total loans
 
$
308,929
 
 
$
6,443
 
 
$
2,933
 
 
$
9,376
 
 
$
318,305
 
  
 
 
 
 
$
292,204
 
 
$
1,643
 
 
$
2,255
 
 
$
3,898
 
 
$
296,102
 
Total outstanding commitments
 
$
623,649
 
 
$
8,604
 
 
$
3,560
 
 
$
12,164
 
 
$
635,813
 
  
 
 
 
 
$
619,224
 
 
$
2,451
 
 
$
2,873
 
 
$
5,324
 
 
$
624,548
 
 
(a)
Classified rating on consumer loans primarily based on delinquency status.
(b)
At March 31, 2020, $1.6 billion of GNMA loans 90 days or more past due and $1.6 billion of restructured GNMA loans whose repayments are insured by the Federal Housing Administration or guaranteed by the United States Department of Veterans Affairs were classified with a pass rating, compared with $1.7 billion and $1.6 billion at December 31, 2018, respectively.
(c)
All credit card loans are considered revolving loans.
Summary of Loans Modified as TDRs
The following table provides a summary of loans modified as TDRs during the periods presented by portfolio class:
 
    2020              2019  
Three Months Ended March 31 (Dollars in Millions)   Number
of Loans
    
Pre-Modification

Outstanding
Loan Balance
    
Post-Modification

Outstanding
Loan Balance
             Number
of Loans
    
Pre-Modification

Outstanding
Loan Balance
    
Post-Modification

Outstanding
Loan Balance
 
Commercial
    999      $ 99      $ 101             913      $ 36      $ 29  
Commercial real estate
    27        21        21             20        47        46  
Residential mortgages
    90        10        10             96        14        13  
Credit card
    8,415        46        47             9,648        50        51  
Other retail
    655        15        14                 573        11        10  
Total loans, excluding loans purchased from GNMA mortgage pools
    10,186        191        193             11,250        158        149  
Loans purchased from GNMA mortgage pools
    1,904        266        260                 1,538        203        195  
Total loans
    12,090      $ 457      $ 453                 12,788      $ 361      $ 344  
Summary of Loans Modified as TDRs in the Past Twelve Months that have Subsequently Defaulted
The following table provides a summary of TDR loans that defaulted (fully or partially
charged-off
or became 90 days or more past due) during the periods presented that were modified as TDRs within 12 months previous to default:
 
                                         
    2020              2019  
Three Months Ended March 31
(Dollars in Millions)
  Number
of Loans
     Amount
Defaulted
             Number
of Loans
     Amount
Defaulted
 
Commercial
    287      $ 20             234      $ 5  
Commercial real estate
    16        10             8        6  
Residential mortgages
    13        1             96        10  
Credit card
    2,070        10             2,054        9  
Other retail
    108        1                 147        7  
Total loans, excluding loans purchased from GNMA mortgage pools
    2,494        42             2,539        37  
Loans purchased from GNMA mortgage pools
    304        41                 124        17  
Total loans
    2,798      $ 83                 2,663      $ 54