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REVENUE
9 Months Ended
Jun. 30, 2022
Revenue from Contract with Customer [Abstract]  
REVENUE
3. REVENUE

Revenue is recognized when a performance obligation is satisfied by transferring control of a product or service to a customer. Revenue is measured based on consideration specified in a contract with a customer using the output method of progress. The Company elected to apply the invoice practical expedient for recognizing revenue, whereby the amounts invoiced to customers represent the value to the customer and the Company’s performance completion as of the invoice date. Therefore, the Company does not disclose related unsatisfied performance obligations. The Company also elected the practical expedient to exclude from the transaction price all sales taxes that are assessed by a governmental authority and therefore presents sales tax net in operating revenues on the Unaudited Condensed Consolidated Statements of Operations.
Below is a listing of performance obligations that arise from contracts with customers, along with details on the satisfaction of each performance obligation, the significant payment terms and the nature of the goods and services being transferred, by reporting segment and other business operations:
Revenue Recognized Over Time:
SegmentPerformance ObligationDescription
Natural Gas DistributionNatural gas utility salesNJNG's performance obligation is to provide natural gas to residential, commercial and industrial customers as demanded, based on regulated tariff rates, which are established by the BPU. Revenues from the sale of natural gas are recognized in the period that natural gas is delivered and consumed by customers, including an estimate for quantities consumed but not billed during the period. Payment is due each month for the previous month's deliveries. Natural gas sales to individual customers are based on meter readings, which are performed on a systematic basis throughout the billing period. The unbilled revenue estimates are based on estimated customer usage by customer type, weather effects and the most current tariff rates. NJNG is entitled to be compensated for performance completed until service is terminated.

Customers may elect to purchase the natural gas commodity from NJNG or may contract separately to purchase natural gas directly from third-party suppliers. As NJNG is acting as an agent on behalf of the third-party supplier, revenue is recorded for the delivery of natural gas to the customer.
Clean Energy VenturesCommercial solar electricity
Clean Energy Ventures operates wholly-owned solar projects that recognize revenue as electricity is generated and transferred to the customer. The performance obligation is to provide electricity to the customer in accordance with contract terms or the interconnection agreement and is satisfied upon transfer of electricity generated.

Revenue is recognized as invoiced and the payment is due each month for the previous month's services.
Clean Energy VenturesResidential solar electricity
Clean Energy Ventures provides access to residential rooftop and ground-mount solar equipment to customers who then pay the Company a monthly fee. The performance obligation is to provide electricity to the customer based on generation from the underlying residential solar asset and is satisfied upon transfer of electricity generated.

Revenue is derived from the contract terms and is recognized as invoiced, with the payment due each month for the previous month's services.
Clean Energy VenturesTransition renewable energy certificates
Clean Energy Ventures generates TRECs, which are created for every MWh of electricity produced by a solar generator. The performance obligation of Clean Energy Ventures is to generate electricity and TRECs, which are purchased monthly by a REC Administrator.

Revenue is recognized upon generation.
Energy ServicesNatural gas services
The performance obligation of Energy Services is to provide the customer transportation, storage and asset management services on an as-needed basis. Energy Services generates revenue through management fees, demand charges, reservation fees and transportation charges centered around the buying and selling of the natural gas commodity, representing one series of distinct performance obligations.

Revenue is recognized based upon the underlying natural gas quantities physically delivered and the customer obtaining control. Energy Services invoices customers in line with the terms of the contract and based on the services provided. Payment is due upon receipt of the invoice. For temporary releases of pipeline capacity, revenue is recognized on a straight-line basis over the agreed upon term.
Storage and Transportation
Natural gas services
The performance obligation of the Storage and Transportation segment is to provide the customer with storage and transportation services. The Storage and Transportation segment generates revenues from firm storage contracts and transportation contracts, injection and withdrawal at the storage facility and the delivery of natural gas to customers. Revenue is recognized over time as customers receive the benefits of its service as it is performed on their behalf using an output method based on actual deliveries.

Demand fees are recognized as revenue over the term of the related agreement.
Home Services and OtherService contractsHome Services enters into service contracts with homeowners to provide maintenance and replacement services of applicable heating, cooling or ventilation equipment. All services provided relate to a distinct performance obligation which is to provide services for the specific equipment over the term of the contract.

Revenue is recognized on a straight-line basis over the term of the contract and payment is due upon receipt of the invoice.
Revenue Recognized at a Point in Time:
Energy ServicesNatural gas services
For a permanent release of pipeline capacity, the performance obligation of NJRES is the release of the pipeline capacity associated with certain natural gas transportation contracts and the transfer of the underlying contractual rights to the counterparty.

Revenue is recognized upon the transfer of the underlying contractual rights.
Storage and Transportation
Natural gas services
The performance obligation of the Storage and Transportation segment is to provide the customer with storage and transportation services. The Storage and Transportation segment generates revenues from usage fees and hub services for the use of storage space, injection and withdrawal from the storage facility. Hub services include park and loan transactions and wheeling.

Usage fees and hub services revenues are recognized as services are performed.
Home Services and OtherInstallationsHome Services installs appliances, including but not limited to, furnaces, air conditioning units, boilers and generators to customers. The distinct performance obligation is the installation of the contracted appliance, which is satisfied at the point in time the item is installed.

The transaction price for each installation differs accordingly. Revenue is recognized at a point in time upon completion of the installation, which is when the customer is billed.

Disaggregated revenues from contracts with customers by product line and by reporting segment and other business operations during the three months ended June 30, 2022 and 2021, are as follows:
(Thousands)Natural Gas DistributionClean Energy VenturesEnergy ServicesStorage and TransportationHome Services
and Other
Total
2022
Natural gas utility sales (1)
$180,933     $180,933 
Natural gas services  20,312 16,390  36,702 
Service contracts    8,428 8,428 
Installations and maintenance    5,792 5,792 
Renewable energy certificates 1,709    1,709 
Electricity sales 11,076    11,076 
Eliminations (2)
(338)  (611)(52)(1,001)
Revenues from contracts with customers180,595 12,785 20,312 15,779 14,168 243,639 
Alternative revenue programs (3)
(1,810)    (1,810)
Derivative instruments20,572 1,010 (4)287,503   309,085 
Eliminations (1)
  1,421   1,421 
Revenues out of scope18,762 1,010 288,924   308,696 
Total operating revenues$199,357 13,795 309,236 15,779 14,168 $552,335 
2021
Natural gas utility sales$118,367 — — — — $118,367 
Natural gas services— — 4,041 11,649 — 15,690 
Service contracts— — — — 8,333 8,333 
Installations and maintenance— — — — 4,979 4,979 
Renewable energy certificates— 1,568 — — — 1,568 
Electricity sales— 7,346 — — — 7,346 
Eliminations (1)
— — — (650)(241)(891)
Revenues from contracts with customers118,367 8,914 4,041 10,999 13,071 155,392 
Alternative revenue programs (3)
577 — — — — 577 
Derivative instruments8,682 4,467 (4)197,553 — — 210,702 
Eliminations (1)
— — 922 — — 922 
Revenues out of scope9,259 4,467 198,475 — — 212,201 
Total operating revenues$127,626 13,381 202,516 10,999 13,071 $367,593 
(1)Includes building rent related to the Wall headquarters, which is eliminated in consolidation.
(2)Consists of transactions between subsidiaries that are eliminated in consolidation.
(3)Includes CIP revenue.
(4)Includes SREC revenue.
Disaggregated revenues from contracts with customers by product line and by reporting segment and other business operations during the nine months ended June 30, 2022 and 2021, are as follows:
(Thousands)Natural Gas DistributionClean Energy Ventures Energy ServicesStorage and TransportationHome Services
and Other
Total
2022
Natural gas utility sales (1)
$786,590     $786,590 
Natural gas services  65,500 41,875  107,375 
Service contracts    25,387 25,387 
Installations and maintenance    16,006 16,006 
Renewable energy certificates 3,574    3,574 
Electricity sales 24,392    24,392 
Eliminations (2)
(1,013)  (1,707)(232)(2,952)
Revenues from contracts with customers785,577 27,966 65,500 40,168 41,161 960,372 
Alternative revenue programs (3)
11,348     11,348 
Derivative instruments140,341 7,839 (4)1,024,204   1,172,384 
Eliminations (2)
  (3,611)  (3,611)
Revenues out of scope151,689 7,839 1,020,593   1,180,121 
Total operating revenues$937,266 35,805 1,086,093 40,168 41,161 $2,140,493 
2021
Natural gas utility sales$604,619 — — — — $604,619 
Natural gas services— — 21,480 38,679 — 60,159 
Service contracts— — — — 24,906 24,906 
Installations and maintenance— — — — 13,756 13,756 
Renewable energy certificates— 3,075 — — — 3,075 
Electricity sales— 16,616 — — — 16,616 
Eliminations (1)
— — — (1,976)(660)(2,636)
Revenues from contracts with customers604,619 19,691 21,480 36,703 38,002 720,495 
Alternative revenue programs (3)
(4,519)— — — — (4,519)
Derivative instruments33,422 6,536 (4)872,160 — — 912,118 
Eliminations (2)
— — (4,009)— — (4,009)
Revenues out of scope28,903 6,536 868,151 — — 903,590 
Total operating revenues$633,522 26,227 889,631 36,703 38,002 $1,624,085 
(1)Includes building rent related to the Wall headquarters, which is eliminated in consolidation.
(2)Consists of transactions between subsidiaries that are eliminated in consolidation.
(3)Includes CIP revenue.
(4)Includes SREC revenue.
Disaggregated revenues from contracts with customers by customer type and by reporting segment and other business operations during the three months ended June 30, 2022 and 2021, are as follows:
(Thousands)Natural Gas DistributionClean Energy VenturesEnergy ServicesStorage and TransportationHome Services
and Other
Total
2022
Residential$94,147 3,314   14,129 $111,590 
Commercial and industrial65,550 9,471 20,312 15,779 39 111,151 
Firm transportation19,465     19,465 
Interruptible and off-tariff1,433     1,433 
Revenues out of scope18,762 1,010 288,924   308,696 
Total operating revenues$199,357 13,795 309,236 15,779 14,168 $552,335 
2021
Residential$79,054 2,904 — — 12,877 $94,835 
Commercial and industrial23,371 6,010 4,041 10,999 194 44,615 
Firm transportation15,052 — — — — 15,052 
Interruptible and off-tariff890 — — — — 890 
Revenues out of scope9,259 4,467 198,475 — — 212,201 
Total operating revenues$127,626 13,381 202,516 10,999 13,071 $367,593 

Disaggregated revenues from contracts with customers by customer type and by reporting segment and other business operations during the nine months ended June 30, 2022 and 2021, are as follows:
(Thousands)Natural Gas DistributionClean Energy VenturesEnergy ServicesStorage and TransportationHome Services
and Other
Total
2022
Residential$531,660 9,277   41,009 $581,946 
Commercial and industrial172,840 18,689 65,500 40,168 152 297,349 
Firm transportation76,776     76,776 
Interruptible and off-tariff4,301     4,301 
Revenues out of scope151,689 7,839 1,020,593   1,180,121 
Total operating revenues$937,266 35,805 1,086,093 40,168 41,161 $2,140,493 
2021
Residential$441,452 8,318 — — 37,315 $487,085 
Commercial and industrial95,424 11,373 21,480 36,703 687 165,667 
Firm transportation64,346 — — — — 64,346 
Interruptible and off-tariff3,397 — — — — 3,397 
Revenues out of scope28,903 6,536 868,151 — — 903,590 
Total operating revenues$633,522 26,227 889,631 36,703 38,002 $1,624,085 
Customer Accounts Receivable/Credit Balances and Deposits

The timing of revenue recognition, customer billings and cash collections resulting in accounts receivables, billed and unbilled, and customers’ credit balances and deposits on the Unaudited Condensed Consolidated Balance Sheets during the nine months ended June 30, 2022 and 2021, are as follows:
Customer Accounts ReceivableCustomers' Credit
(Thousands)BilledUnbilledBalances and Deposits
Balance as of September 30, 2021$212,838 $10,351 $32,586 
Increase (Decrease)55,205 4,681 (10,370)
Balance as of June 30, 2022$268,043 $15,032 $22,216 
Balance as of September 30, 2020$134,173 $9,226 $25,934 
Increase (Decrease)71,309 3,437 (3,235)
Balance as of June 30, 2021$205,482 $12,663 $22,699 

The following table provides information about receivables, which are included within accounts receivable, billed and unbilled, and customers’ credit balances and deposits, respectively, on the Unaudited Condensed Consolidated Balance Sheets as of June 30, 2022 and September 30, 2021:
(Thousands)Natural Gas DistributionClean Energy Ventures Energy ServicesStorage and TransportationHome Services
and Other
Total
June 30, 2022
Customer accounts receivable
Billed$113,072 5,613 141,495 5,775 2,088 $268,043 
Unbilled11,653 3,379    15,032 
Customers' credit balances and deposits(22,216)    (22,216)
Total$102,509 8,992 141,495 5,775 2,088 $260,859 
September 30, 2021
Customer accounts receivable
Billed$54,514 5,534 147,087 3,956 1,747 $212,838 
Unbilled8,427 1,924 — — — 10,351 
Customers' credit balances and deposits(32,586)— — — — (32,586)
Total$30,355 7,458 147,087 3,956 1,747 $190,603